InterContinental Hua Hin Resort An IHG hotel
InterContinental Hua Hin Resort An IHG hotel
33/33 Petch Kasem Road, Hua Hin 77110 Thailand
Full view
View all photos(6,040)6,040
360
Panoramas (57) 
Videos (2)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
View prices for your travel dates
Contact accommodation for availability.
There are similar hotels available.
View allDid you already book this hotel?
Tell us so we can help you plan.
Avg. $201 /night, 12/12 - 12/13
$324
per night
$242
per night
$160
per night
Dec
Jan
Dec 12
Today
Dec 14
Dec 16
Dec 18
Dec 20
Dec 22
Dec 24
Dec 26
Dec 28
Dec 30
Jan 1
Jan 3
Jan 5
Jan 7
Jan 9
Jan 11
Reflects recent average nightly prices reported by our partners, and may not include estimated taxes or fees. Price at checkout may differ.
Cheaper
Average
Higher
About
4.5
#9 of 162 hotels in Hua HinLocation
4.5
Rooms
4.7
Value
4.4
Cleanliness
4.7
Service
4.7
Sleep Quality
4.7
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
InterContinental Hua Hin Resort is a seaside luxury resort blending Eastern and Western design, alongside sparkling gulf waters. Two accommodation wings feature spacious rooms and suites and a swimming pool at each wing. Relax and rejuvenate at our spa and a fitness centre, and enjoy exquisite food and drink options at our four restaurants and two bars. Explore Hua Hin, which will charm you with stunning cultural attractions and temples, world-class golf courses, and hillside vineyards.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Bar / lounge
Beach
Entertainment staff
Babysitting
Parking
Wifi
Fitness / spa locker rooms
Fitness classes
Pool / beach towels
Pool with view
Outdoor pool
Plunge pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Outdoor dining area
Wine / champagne
Swimup bar
Poolside bar
Evening entertainment
Water park offsite
Nightclub / DJ
Children's playground
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Shuttle bus service
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Hand massage
Head massage
Massage
Neck massage
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Newspaper
Non-smoking hotel
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Blackout curtains
Soundproof rooms
Air conditioning
Private beach
Desk
Minibar
Flatscreen TV
Bidet
Bathrobes
Dining area
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Separate dining area
Separate living room
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Electric kettle
Walk-in shower
Bath / shower
Room types
Ocean view
City view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Family
Luxury
Languages Spoken
English, Chinese, Thai
Location
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 81 out of 100
81
Bangkok Intl Airport
94.5 mi•
See all flights
Rental Cars
27 Restaurants
within 0.3 miles
2 Attractions
within 0.3 miles
Reviews
4.5
3,049 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
Powered by AI
The InterContinental Hua Hin Resort garners high marks for its cleanliness, with guests frequently commending the immaculate rooms and grounds. While views on value vary, many visitors feel the quality justifies the cost. Service at the hotel is consistently lauded for being professional and warm, contributing to a welcoming atmosphere that extends to its stylish rooms and tranquil pool area.
Despite some reports of dated room features, the spacious accommodations generally impress. The resort's prime location is a hit, offering easy access to the beach and nearby shopping, and although praised, the amenities have some minor maintenance comments.
Location
Convenient
Atmosphere
Inviting
Rooms
Spacious
Value
Expensive
Cleanliness
Meticulous
Service
Attentive
Amenities
Lavish
Was this helpful?
Tripadvisor is not responsible for this summary or the opinions in it. For more information, please read the traveler reviews and learn more about how the site works.
Traveler rating
- 2,460
- 364
- 117
- 54
- 55
Time of year
Traveler type
Language
Selected filters
- Filter
- English
Popular mentions
Sort by:
Detailed Reviews
Hotel's Favorite
We stayed at this mesmerising place for 05 days. It’s an oasis of calm and slow luxury. what makes this place really amazing is the staff here, they are the real assets. They all are so attentive and serving with a warm smile. The rooms, the restaurant, the pool side and it’s bars are all amazing and serve great cocktails.
The check in experience was seamless, BY Ms.NATTY & Ms.CHA, they’re quick and have knowledge about the city attractions. the lovely ginger pomegranate drink they served us with cold towels was just what guests need & it’s a very thoughtful touch of luxury again as it’s just not sugary prepackaged drink. Mr.BEER like his name is bubbly and always happy to help with bags and everything else you need to ask.
Ms NING & Mr. SWICH striked nice conversation & served sumptuous cocktails at the pool bar, most freshest ingredients used. Grab that perfect beach read & head to the pool side or the sunbeds overlooking that pristine white sand beach and the ocean beyond. Cocoo bar is also a delight in the evening breeze.
The breakfast spread again has a plethora of international choices, we happily indulged. The staff at breakfast restaurant went above& beyond with their hospitality. Right from the coffee bar person to the manager they are so caring. I’m sharing a few names and really hope that they’re duly rewarded, Mr.JOE had nice conversations with us & he’s very attentive, makes a good leader. PUU at coffee bar is so quick at offering choices & after day 1 remembered exactly what we liked, this is sweet & a step ahead in caring. Then Mr.TIGER , MOD, JIE & APPLE made sure to make to look after every single guests.
We noticed how all of them worked hard and put their hearts into everything. The executive chef was around keeping a practiced eye on things. Again these names are some of the people who really made a big difference in how our vacation went; they made it very special.
The whole place is Impeccable including the rooms of course so the housekeeping team is doing a great job too.
We honestly don’t have a single off comment for this place and are already planning to make a trip back here.
The check in experience was seamless, BY Ms.NATTY & Ms.CHA, they’re quick and have knowledge about the city attractions. the lovely ginger pomegranate drink they served us with cold towels was just what guests need & it’s a very thoughtful touch of luxury again as it’s just not sugary prepackaged drink. Mr.BEER like his name is bubbly and always happy to help with bags and everything else you need to ask.
Ms NING & Mr. SWICH striked nice conversation & served sumptuous cocktails at the pool bar, most freshest ingredients used. Grab that perfect beach read & head to the pool side or the sunbeds overlooking that pristine white sand beach and the ocean beyond. Cocoo bar is also a delight in the evening breeze.
The breakfast spread again has a plethora of international choices, we happily indulged. The staff at breakfast restaurant went above& beyond with their hospitality. Right from the coffee bar person to the manager they are so caring. I’m sharing a few names and really hope that they’re duly rewarded, Mr.JOE had nice conversations with us & he’s very attentive, makes a good leader. PUU at coffee bar is so quick at offering choices & after day 1 remembered exactly what we liked, this is sweet & a step ahead in caring. Then Mr.TIGER , MOD, JIE & APPLE made sure to make to look after every single guests.
We noticed how all of them worked hard and put their hearts into everything. The executive chef was around keeping a practiced eye on things. Again these names are some of the people who really made a big difference in how our vacation went; they made it very special.
The whole place is Impeccable including the rooms of course so the housekeeping team is doing a great job too.
We honestly don’t have a single off comment for this place and are already planning to make a trip back here.
Read more
Date of stay: June 2023Trip type: Traveled with family
Room Tip: bluport mall is great & had weekend fest too. cute lil coffee truck phusun. Monsoon valley...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Oliver Horn, General Manager at InterContinental Hua Hin Resort An IHG hotel
Responded Jun 26, 2023
Dear "food-wine-travel-09", hello from all of us at InterContinental Hua Hin Resort and thank you very much for your friendly feedback after your visit and for recognising our colleagues who looked after you well! It was our pleasure to have you as our guests and it's great to see that you had many memorable moments! We have enjoyed looking after you and we hope you will come and visit us again soon! Until then, we wish you all the best and safe travels! Oliver Horn, General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed 3 nights to celebrate my 60th birthday with my wife.
Check in was a seamless process and the receptionist explained everything in Thai and English. She then proceeded to show us to our room.
Our room ( 4207) was very spacious with a stand alone bathtub and big terrace overlooking the pool. Our bags were delivered to our room in a timely professional manner. The beds were so comfy that after 3 nights I didnt really want to go home to my own bed!! Our rooms were cleaned spotlessly each day and in the evening our beds turned down and condiments replenished.
The hotel itself has a big swimming pool and jacuzzi which stretched down to the beach. The chairs around the pool are kept clean and at a sensible social distance. Guests wore masks around the hotel and when near other guests otherwise it was quite relaxed but in accordance with current rules.
The hotel swimming pool was large and not to busy a great pool bar managed by Ning and her 2 assistants. Great cocktails and a friendly atmosphere around the bar. Ning was a very professional cocktail maker and very sociable.
Breakfast were in 3 times and each time plenty of tables to sit and enjoy the variety of choice in 4 different areas of food. The food was fresh delicious and hot. The waitresses were attentive quick and efficient and at all times like all the staff in the hotel wore masks but maintained a high level of service.
Quentin the Ops Manager each morning would check on the guests to ensure everything OK which it was.
We were sad to leave and we hope to return soon. These are difficult times for the hospitality and tourism sector but the Intercontinental Hua Hin is providing a 1st class service and bravo to all the staff.
Check in was a seamless process and the receptionist explained everything in Thai and English. She then proceeded to show us to our room.
Our room ( 4207) was very spacious with a stand alone bathtub and big terrace overlooking the pool. Our bags were delivered to our room in a timely professional manner. The beds were so comfy that after 3 nights I didnt really want to go home to my own bed!! Our rooms were cleaned spotlessly each day and in the evening our beds turned down and condiments replenished.
The hotel itself has a big swimming pool and jacuzzi which stretched down to the beach. The chairs around the pool are kept clean and at a sensible social distance. Guests wore masks around the hotel and when near other guests otherwise it was quite relaxed but in accordance with current rules.
The hotel swimming pool was large and not to busy a great pool bar managed by Ning and her 2 assistants. Great cocktails and a friendly atmosphere around the bar. Ning was a very professional cocktail maker and very sociable.
Breakfast were in 3 times and each time plenty of tables to sit and enjoy the variety of choice in 4 different areas of food. The food was fresh delicious and hot. The waitresses were attentive quick and efficient and at all times like all the staff in the hotel wore masks but maintained a high level of service.
Quentin the Ops Manager each morning would check on the guests to ensure everything OK which it was.
We were sad to leave and we hope to return soon. These are difficult times for the hospitality and tourism sector but the Intercontinental Hua Hin is providing a 1st class service and bravo to all the staff.
Read more
Date of stay: June 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ICHHManagement, Manager at InterContinental Hua Hin Resort An IHG hotel
Responded Jun 21, 2020
Dear welshDaver, We are delighted to read you enjoyed your stay and birthday celebrations at the resort. Thank you for your kind words and taking time to recognise the team for their memorable service. It has been a pleasure and the team look forward to welcoming you back again in the near future. Kind regards Zak Muysken Executive Assistant Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveler reviews.
The resort is very beautiful with lots of pool side sunbeds. Buffet breakfast is good and the staff is being very attentive and efficient in serving the guests as we would not be grabbing the food on our own. One recommendation that I would give is it would be nice if we're being informed on the renovation work by the pool when we checked in as it's quite noisy. Also the noise from housekeeping above the room we're staying was massive and it started at 0630 thru 0830.
Read more
Date of stay: June 2020
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ICHHManagement, Manager at InterContinental Hua Hin Resort An IHG hotel
Responded Jun 17, 2020
Dear V253YLkarenc, Thank you for sharing review with us. The team have been working hard over the past weeks to preparing and adjusting our service offerings to the new ways of working. We will also be taking this opportunity to review our communication with guests during check-in regarding the Villa works. We are delighted you enjoyed your stay at the hotel and look forward to welcoming you back again in the near future. Kind regards Zak Muysken Executive Assistant Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed in the King Superior Room. In the side of the Blue Port department I'm quite surprised But acceptable because it is a long holiday The reception service is good according to the standards of this hotel. In this section I give five stars.
For room Comfort and cleanliness are good for the price. But because of the situation of Covid-19 Causing many missing I stayed for a total of 3 nights. On the first night I received 4 bottles of 6 bottles of water. There was no glass in front of the wash counter. And no skin cream should be received
On the 2nd night, I received a glass in front of the washing counter. From room cleaning requests during the day But the bathroom products that should have 3 new items which are shampoo, conditioner and liquid soap I have just received 2 new items and there are still no skin creams available, but there are 6 bottles out of 4 bottles that I have received.
On the 3rd night, I received 3 full bathroom refills and body creams and 6 bottles of water.
In this part of the room I wish only 3 stars
The price of the room that I got No breakfast Even though I was a member of the club and received a 20 percent discount, it didn't make me feel that it was worth the price.
This place is convenient because it's right next to the Blueport mall. I can have coffee and breakfast with good taste from the desired shop at a cheaper price than the breakfast in the hotel.
The parking space is small and insufficient when compared to the room volume. Although this hotel has buildings on both sides of the road
For room Comfort and cleanliness are good for the price. But because of the situation of Covid-19 Causing many missing I stayed for a total of 3 nights. On the first night I received 4 bottles of 6 bottles of water. There was no glass in front of the wash counter. And no skin cream should be received
On the 2nd night, I received a glass in front of the washing counter. From room cleaning requests during the day But the bathroom products that should have 3 new items which are shampoo, conditioner and liquid soap I have just received 2 new items and there are still no skin creams available, but there are 6 bottles out of 4 bottles that I have received.
On the 3rd night, I received 3 full bathroom refills and body creams and 6 bottles of water.
In this part of the room I wish only 3 stars
The price of the room that I got No breakfast Even though I was a member of the club and received a 20 percent discount, it didn't make me feel that it was worth the price.
This place is convenient because it's right next to the Blueport mall. I can have coffee and breakfast with good taste from the desired shop at a cheaper price than the breakfast in the hotel.
The parking space is small and insufficient when compared to the room volume. Although this hotel has buildings on both sides of the road
Read more
Date of stay: July 2020
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at InterContinental Hua Hin Resort An IHG hotel
Responded Jul 20, 2020
Hi KolayutS, Thank you for choosing to stay with us and for posting a candid review. I was very concerned to read your comments regarding housekeeping, amenities, and parking arrangement. I understand your dismay and I am sorry. This is not the discreet luxury experience that we wanted for all our guests. I will make sure to share your comments with our team for the necessary improvements needed on our end. Your loyalty as an IHG Rewards Club member means a lot to us and I still hope you would give us another chance in the future. Orlando A. Case Manager IHGService
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We booked 2 bed rooms suites with great value promotion for friend party vacation. Room is really nice with 2 king size bedrooms and nice living room area. This room is located on the seaside part of hotel on the 3rd floor of main building.
We could enjoy the club benefits of afternoon tea set and 2 hours pre-cocktails dinner which you could choose among 4-5 bars location in the hotel. This package also comes with free dinner for 4 adults which taste really great. Moreover, we enjoy THB1000 credit spa per guest during our stay.
All hotels staff could deliver high standard of services which we all really appreciated. Highly recommended.
We could enjoy the club benefits of afternoon tea set and 2 hours pre-cocktails dinner which you could choose among 4-5 bars location in the hotel. This package also comes with free dinner for 4 adults which taste really great. Moreover, we enjoy THB1000 credit spa per guest during our stay.
All hotels staff could deliver high standard of services which we all really appreciated. Highly recommended.
Read more
Date of stay: December 2020
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Intercontinental Hua Hin Resort, Guest Services / Front Office at InterContinental Hua Hin Resort An IHG hotel
Responded Dec 29, 2020
Dear glenfiddich1985, It was a pleasure to have you stay with us again, thank you for taking the time to share your experience. I was delighted to read you enjoyed your stay with us and our iconic Club InterContinental room and service. We look forward to welcoming you back again in the near future. Best regards Zak Muysken Executive Assistant Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is a lovely hotel in a quiet location and only a 20 minute short stroll in to town or you can use the hotels free shuttle service. The rooms are spacious and modern and the restaurants are great. We were departing early morning at 4 am but as we got to reception they had made us a breakfast pack and a fresh coffee to take with us. The staff in this hotel are first class, thankyou!
Read more
Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ICHHManagement, Manager at InterContinental Hua Hin Resort An IHG hotel
Responded Jan 26, 2020
Der 278ianj, I was pleased to read you enjoyed your stay in particular the hotel shuttle and our breakfast pack. Thank you for taking the time to share your feedback from your recent stay with us. We will be celebrating your feedback with the greater team. Best regards Zak Muysken Executive Assistant Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel should be advertised as “ Children Only” Very hard to swim in the main pool with so many plastic blow up children’s toys. Children wandering around at breakfast time is inexcusable. The resort should be catering for everyone, not just families. It’s a noisy place with no grounds to relax in. The staff are very nice, especially Nancy the manager. Sadly because the staff are all lovely I can’t recommend this resort. Great I’m sure for families with young children. Next time I’ll stay at a more adult friendly resort. The ambience is also quite sterile. Breakfast is excellent. Dinner wasn’t so good and overpriced. Once was enough eating there for dinner. The first room I had was really noisy overlooking the pool with noisy small children. I moved to the garden view room, top floor. This was much better.There are many options to chose from in Hua Hin. Adult friendly is the go for me next visit to lovely Hua Hin. Won’t be returning here.
Read more
Date of stay: February 2020Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ICHHManagement, Manager at InterContinental Hua Hin Resort An IHG hotel
Responded Feb 7, 2020
Dear Maycole666, Thank you for sharing your feedback, unfortunately you have stayed with us during the school holiday period which is unfortunate. I was pleased to read Khun Nancy and the team left a memorable impression for their service and you enjoyed our breakfast offerings at Pirom. For your reference the resort has Club InterContinental which is our secluded sanctuary within the resort and caters for guests looking to escape and relax whilst enjoying a refined food & beverage experience. Should you visit Hua Hin again I would recommend booking our Club InterConitnental offering, we do hope you reconsider staying again and I would be delighted to assist with your reservation arrangements. Best regards Zak Muysken Executive Assistant Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I love their breakfast, so many choices and quality materials selection. Room and bedding set is very comfy. Their staff are nice servicing. There is high standard Covid-19 protection in the hotel, alcohol gel for hand washing is everywhere
Read more
Date of stay: January 2021
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Intercontinental Hua Hin Resort, Guest Services / Front Office at InterContinental Hua Hin Resort An IHG hotel
Responded Feb 2, 2021
Dear yaemkong, Thank you for sharing your review with us, we are pleased you enjoyed your stay and noticed our commitment to IHG Clean promise. Best regards Zak Muysken Executive Assistant Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We suddenly called Intercon for a pet friendly room as we walked out from Novotel Huahin because we were disappointed with their service and we are lucky people who can book a pool villa at the last minute as we heard that their pool villa is always fully booked. Thank you Khun Pear for preparing a room and providing her extra mile service. She allocated a temp room for us as she knows that we are having an urgent walk out and need a place to take some rest before check in time. Our puppy was so happy with this room, their pet amenity was luxury. In room executive lounge service is wonderful and over my imagination and the last thing that I need to mention is breakfast. This resort breakfast is the best that I know, it has an a la carte menu but all you can eat. All the staff are enthusiastic and they can make some little magic by providing something extra from the menu as we required. We love this resort and for sure we will be back and recommend other people to experience this lovely stay and service as well.
Read more
Date of stay: May 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Intercontinental Hua Hin Resort, Guest Services / Front Office at InterContinental Hua Hin Resort An IHG hotel
Responded May 20, 2021
Dear vipissja, Firstly thank you for taking the time to share your detailed review with us, the team and I are thrilled to read your enjoyed your stay at the property and our Beach Villa product. I will be taking this opportunity to also share and celebrate your feedback with the team as we continue to strive to deliver our True Hospitality promise at InterContinental Hua Hin. The team and I look forward to welcoming you back again in the near future. Best regards Zak Muysken Director of Operations
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I and my family have been very loyal to this hotel for a very long time. We spent 5 Chinese New Year out of 10 years here. The latest 2 stays were extremely stellar. The rooms,the staffs were very warm, welcoming and always love to help us out. This year is so different.
I stayed in the club room so prior to my stay, i received an email asking me to spend a few minutes so the hotel would make the arrangements to meet my need. We traveled with babies and a wheelchaired granny so i gave out all the arrangement needed to make sure that when i arrive, everything should be perfect.
When i did actually arrive, i found out that there was 0 arrangement made for me. As if i hadn’t make the call prior to my visit at all. So instead of waiting 2 hours for all rooms, i ended up spent another hour to get the rooms friendly for everyone.
In the Club room which is the fancy suite, i found both of the slippers were old,torn. Obviously the cleaning team let me use slippers worn by the previous guests. I made the call requestinf the fresh ones, it took 2 hours to arrive. The PR team later apologized and sent a plate of fresh fruit.
I also found a few packets of condoms in the bedside drawers. This is so unacceptable for 5 starred hotel to overlook this kind of thing!
The staffs were warm and welcoming but the quality of the service was not like previous years. The staffs were incredibly forgetful almost about everything.
What impressed me this year is the service in the clubroom right next to the pool. The service was immaculate there, the snack/food offered in the clubroom was spectacular.
I’ve been very loyal and want to stay there next year but i think the hotel needs so much room for improvement.
I stayed in the club room so prior to my stay, i received an email asking me to spend a few minutes so the hotel would make the arrangements to meet my need. We traveled with babies and a wheelchaired granny so i gave out all the arrangement needed to make sure that when i arrive, everything should be perfect.
When i did actually arrive, i found out that there was 0 arrangement made for me. As if i hadn’t make the call prior to my visit at all. So instead of waiting 2 hours for all rooms, i ended up spent another hour to get the rooms friendly for everyone.
In the Club room which is the fancy suite, i found both of the slippers were old,torn. Obviously the cleaning team let me use slippers worn by the previous guests. I made the call requestinf the fresh ones, it took 2 hours to arrive. The PR team later apologized and sent a plate of fresh fruit.
I also found a few packets of condoms in the bedside drawers. This is so unacceptable for 5 starred hotel to overlook this kind of thing!
The staffs were warm and welcoming but the quality of the service was not like previous years. The staffs were incredibly forgetful almost about everything.
What impressed me this year is the service in the clubroom right next to the pool. The service was immaculate there, the snack/food offered in the clubroom was spectacular.
I’ve been very loyal and want to stay there next year but i think the hotel needs so much room for improvement.
Read more
Date of stay: January 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ICHHManagement, Manager at InterContinental Hua Hin Resort An IHG hotel
Responded Jan 28, 2020
Dear tannsx, Thank you for sharing your feedback, I was pleased to read you enjoyed the Club InterContinental service and food offerings during your stay. I was however disappointed to read of the service issues you encountered with both the room cleanliness and your pre-stay preferences. On behalf of the team I sincerely apologise for the lapse in service and I would like to assure you this is not the standards we strive to deliver at the hotel, I will also be personally following up with both our Front Office and Housekeeping teams to ensure oversights such as these are not repeated. The team and I wish to welcome you back in the future and if I can be of any further assistance please do contact me directly. Best regards Zak Muysken Executive Assistant Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
All the Cosy Room Type are located on Blueport Wings, if Classic type will be on the Beach wing :-)
Yes, there is an ironing board and towels are
Change every day. You can also request extra ones if you need them.
It was included with the room. Also there is quite a variety of food to choose for breakfast, both international & Thai.
…
"Very nice place with staff that have time for you. Jane took alot of time to explain us everything "Read full review
"The pool staff need to be more attentive to guests rather than wait for guests to approach them. They are lovely natured but not attentive."Read full review
…
PRICE RANGE
$174 - $252 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
intercontinental hua hin hotel hua hin
LOCATION
ThailandPrachuap Khiri Khan ProvinceHua Hin
NUMBER OF ROOMS
159
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingINTERCONTINENTAL HUA HIN RESORT AN IHG HOTEL - Updated 2024
Frequently Asked Questions about InterContinental Hua Hin Resort An IHG hotel
Which popular attractions are close to InterContinental Hua Hin Resort An IHG hotel?
Nearby attractions include Bluport Hua Hin Resort Mall (0.09 miles) and The Collections (0.09 miles).
What are some of the property amenities at InterContinental Hua Hin Resort An IHG hotel?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at InterContinental Hua Hin Resort An IHG hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at InterContinental Hua Hin Resort An IHG hotel?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at InterContinental Hua Hin Resort An IHG hotel?
Yes, free parking is available to guests.
What are some restaurants close to InterContinental Hua Hin Resort An IHG hotel?
Conveniently located restaurants include Jaras Hua Hin, Azure Restaurant & Bar, and Cafe De Khoi.
Are there opportunities to exercise at InterContinental Hua Hin Resort An IHG hotel?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Does InterContinental Hua Hin Resort An IHG hotel have airport transportation?
Yes, InterContinental Hua Hin Resort An IHG hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at InterContinental Hua Hin Resort An IHG hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at InterContinental Hua Hin Resort An IHG hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does InterContinental Hua Hin Resort An IHG hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.