The location is good near to Diana n Centrsl Festival Hatyai. The staff especially security was nice and some of them can speak both English and Malay. The hotel was clean and comfortable. The breakfast buffet is above average. The pool was nice and big enough for adult and kid. The only thing that made me furious was the hotel made a compulsory for to pay for kid's breakfast. The manager need be more polite and stop arguing with customers.
We stayed at this fantastic hotel for 16 nights in April 2022 and had an amazing experience. The hotel staff are so great , really helpful and very kind. The rooms are amazing too , big with an awesome large bed . Breakfast is catered for everyone from Asian to European, with a buffet style. We will definitely stay here again 10/10
Stayed for 2 nights here. Room was large. Bathroom also large with bathtub and shower room seperately. Water pressure was great. The price is too high for the products and amenities. I would not say a boutique hotel too. Location near Central Festival Hat Yai and Greenway night market. Lots of car park. Breakfast was just ok. Most of them were chicken. The only pork is ham. No other meat.
I came to visit a friend in Hat Yai and found this hotel. They were very clean, kind staff and good distance to the main attractions in Hat Yai. I will stay here again for sure! Also loved the bath tub!!
Never regret getting this hotel. Near to Asean, Green way n Makinta night market. Walking distance to Central festival. Compare to centara , I think this is better. centara is more for tourist and this is more local flavour
location is great. breakfast is not up to par as a 4 star hotel. staff needs to be trained to be more professional, friendly. overall not value for the money. better to stay Centara, Hat Yai for the price.
Hotel is quite new, room is clean refreshing and complete with all the necessity. Had fun together with my 3yo son taking bath, watching tv, playing games and relaxing ambience. Will definitely come back again. Got a free upgrade to junior suite from deluxe room for 2 night. It was an enjoyable stay, great moment spent with family.
Hat Yai a city that deserves a visit. We took this hotel because the location was central. The staff was superfriendly, the breakfast allright. The room itself perfect for the money you paid. From the hotel you can explore the nightmarket, the nice shoppingmalls. The local restaurants and shops.
Great choice of accommodation for business and private travel. The great location of the hotel, the kind and professional approach of the staff, the great service and the cleanliness of the rooms guarantee a trouble-free stay.
Well, I wasn't impressed with the service since day one. 1. Receptionist kept asking for my government ID which I said I only have a national ID. For these days and ages, nobody cares about government ID anymore as the national ID already contains all your personal data. Also,am on my business trip and the accommodation was reserved under institution,not under my name. They should be trained better. 2. I am not fussed about breakfast.The hotel provides enough options. Quality is another story. Omelettee station won't start until 7.30? Rice is so dry and hard. However,the soup was acceptable.one thing that I really concern is the dish label. The hotel should tell your clients what's on your individual buffet tray. One tray was labelled as one of the Thai dessert but turned out it's a sticky rice. When the sticky rice was on buffet line, I asked your staff what inside. She said shrimp or banana. When we opened the wrap,it's taro!!!!! My friend is allergic with Taro. My concern is what if your clients eat something that allergic to them. 3. The hotel has a weddeing function in the morning. For some reason, they arranged the flowers and things right in front of hotel entrance. It may look good for the wedding people but it's not convenient for other hotel guests as the entrance to both hotel and dinning room are blocked by the party. Sooo ANNOYING..why don't u use the space in the back to do it. 4. Am.not sure about cleanliness of glasses, coffee cups and spoons in the room becuz I saw a dirty stain in them. Certainly I won't recommend this hotel to anyone at the moment.…