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Centara Hotel Hat Yai

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Traveler (877)
Room & Suite (301)
Dining (86)
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About

#1 of 111 hotels in Hat Yai
Location
4.7
Cleanliness
4.0
Service
4.2
Value
3.9
Travelers' Choice
Located right in the heart of Hat Yai, a bursting city near the Malaysian border, and interconnected to Central Department Store, the four-star Centara Hotel Hat Yai is a local landmark and a favourite with long-stay guests and both leisure and business travellers. All 248 rooms, suites and apartments are comfortably-sized – from 25 to 76 square metres, and feature free Wi-Fi access. The apartments are particularly spacious and feature a living and dining area with self-catering facilities. The hotel features two restaurants, including Ginger which serves Japanese, Chinese and Thai flavours from an open kitchen, and one bar and one café. The hotel has a fully-equipped fitness centre that overlooks the outdoor terrace with swimming pool. Cense by Spa Cenvaree offers a full range of wellness treatments and therapies in surroundings that utilise Balinese and Thai design themes. E-Zone has a choice of video games for the young at heart. The hotel is just over 20 minutes from the airport.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Airport transportation
Business Center with Internet Access
Parking
Wifi
Rooftop pool
Outdoor pool
Fitness / spa locker rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Vending machine
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Shops
Doorperson
Infirmary
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Room service
Safe
Telephone
Coffee / tea maker
Flatscreen TV
Bath / shower
Minibar
On-demand movies
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Business
Family
Languages Spoken
English, Chinese, Malay, Thai
4.0
4.0 of 5 bubbles1,771 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
Powered by AI
Centara Hotel Hat Yai stands out for its pristine rooms and commendable housekeeping, as noted by numerous guests. Revel in the hotel's vibrant atmosphere, complete with live music, while some furnishings may show their age. Its central location garners praise, offering convenient access to local markets and attractions. The responsive service and warm staff add to the positive experience, although a few travelers suggest some services are on the pricier side. Despite occasional calls for room updates, the overall value and amenities receive thumbs up from many satisfied visitors.
Location
Central
Atmosphere
Lively
Rooms
Clean
Value
Reasonable
Cleanliness
Meticulous
Service
Attentive
Amenities
Well-appointed
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1,771Review56Q+A100Room tips
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Popular mentions
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Siti R wrote a review Feb 2024
1 contribution
Pleasant experience. Spacious and clean rooms, excellent service, friendly and helpful staff. Strategic location. Mr Charat from Concierge always there to help you with friendly smile. Near shopping and night markets. Good and cheap food.
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Date of stay: February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jirachada Assavanich, General Manager at Centara Hotel Hat Yai
Responded 2 weeks ago
Dear Value Guest, Thank you very much for taking time to share your feedback on Tripadvisor.com with a high. Rating. We are glad to hear that you and your family had a pleasant stay with us. Your positive highlight to the team members. is highly appreciated. We will happily share your kind comments with our teams. May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again for a more delightful experience. Sincerely yours, Ms.Patcharee Kaewprom Operation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ErikNL2011 wrote a review Feb 2024
Holland97 contributions82 helpful votes
For a one night stay, this hotel is a good option. Staff is extremely friendly, beds and bathroom are good and breakfast plentifull adn the room is clean. They even provide bathrobes that are of a great quality. They have some really good percs for people staying in a premium room, so we would recommend choosing that roomtype. It is a great base for having a quick look at Hat Yai or surroundings. We were there on a Saturday night, so we had great fun at the bussling night market. The lobby is on the 6th floor and you will be dropped next to a coffe shop with no real signs of the hotel being there, but there are 3 elevators that will take you straight to reception and that also makes the hotel a safe option. The band that played in the evening, the Ginger restaurant, the helpful
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Date of stay: February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jirachada Assavanich, General Manager at Centara Hotel Hat Yai
Responded 3 weeks ago
Dear Mr. Erik, Thank you very much for taking time to share your feedback on Tripadvisor.com with a high. Rating. We are glad to hear that you and your family had a pleasant stay with us. Your positive highlight to the team members. is highly appreciated. We will happily share your kind comments with our teams. May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again for a more delightful experience. Sincerely yours, Ms.Patcharee Kaewprom Operation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read a summary of these reviews, created with our new AI-powered tool.
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Pat L wrote a review Feb 2024
1 contribution
Staff is very friendly and helpful, we booked for 4 rooms, one of the room is not ready when we arrived at 3.30pm which is the down side. Other than that, everything is good. Location is good, right in the centre, very convenient. Water pressure in the shower is really good, rooms are clean.
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Date of stay: February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Jirachada Assavanich, General Manager at Centara Hotel Hat Yai
Responded 4 weeks ago
Dear Value Guest, Thank you very much for taking time to share your feedback on TripAdvisor.com with a high. Rating. We are glad to hear that you and your family had a pleasant stay with us. Your positive highlight to the team members. is highly appreciated. We will happily share your kind comments with our teams. May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again for a more delightful experience. Sincerely yours, Ms.Patcharee Kaewprom Operation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Adrian B wrote a review Feb 2024
12 contributions2 helpful votes
An older building but fantastic service from all staff. The porter men were very helpful, especially Mr Charat. The lady bar manager was simply lovely and the senior restaurant man very caring. All these 3 staff have been there each time we have visited and remember us fondly.
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Date of stay: February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jirachada Assavanich, General Manager at Centara Hotel Hat Yai
Responded 4 weeks ago
Dear Value Guest, Thank you very much for taking time to share your feedback on TripAdvisor.com with a high. Rating. We are glad to hear that you and your family had a pleasant stay with us. Your positive highlight to the team members. is highly appreciated. We will happily share your kind comments with our teams. May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again for a more delightful experience. Sincerely yours, Ms.Patcharee Kaewprom Operation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Abdullah wrote a review Feb 2024
3 contributions
The hotel is clean confortable n safe. I thank Mr Roger for his hospitality. Very nice person n always there to help in need. The security is good. Location in center of town and all needs within walking distance. Plan to visit again in the near future.Tq
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Date of stay: January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jirachada Assavanich, General Manager at Centara Hotel Hat Yai
Responded 4 weeks ago
Dear Mr. Abdullahar6162, Thank you very much for taking time to share your feedback on TripAdvisor.com with a high. Rating. We are glad to hear that you and your family had a pleasant stay with us. Your positive highlight to the team members. is highly appreciated. We will happily share your kind comments with our teams. May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again for a more delightful experience. Sincerely yours, Ms.Patcharee Kaewprom Operation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Paradise18099674464 wrote a review Feb 2024
1 contribution
+1
The staff of Centara Hotel was excellent and pleasant. They were very welcoming and accommodating. The housekeeping staff was efficient and attentive. Everyone was caring about our needs to ensure that we were enjoying our stay. Keep up the good service guys.
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Date of stay: February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jirachada Assavanich, General Manager at Centara Hotel Hat Yai
Responded Feb 10, 2024
Dear Value Guest, Thank you very much for taking time to share your feedback on Tripadvisor.com with a high. Rating. We are glad to hear that you and your family had a pleasant stay with us. Your positive highlight to the team members. is highly appreciated. We will happily share your kind comments with our teams. May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again for a more delightful experience. Sincerely yours, Ms.Patcharee Kaewprom Operation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Voyager16189170441 wrote a review Feb 2024
1 contribution
Best hotel in Hatyai. Even the local agrees. Best service, very polite staff. Great environment. Lobby smells good and have complimentary tea for guest. Mr Charat helps us a lot too with carrying our luggage everywhere and very polite and friendly
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Date of stay: February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Jirachada Assavanich, General Manager at Centara Hotel Hat Yai
Responded Feb 10, 2024
Dear Mr.Voyager, Thank you very much for taking time to share your feedback on Tripadvisor.com with a high. Rating. We are glad to hear that you and your family had a pleasant stay with us. Your positive highlight to the team members. is highly appreciated. We will happily share your kind comments with our teams. May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again for a more delightful experience. Sincerely yours, Ms.Patcharee Kaewprom Operation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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am t wrote a review Feb 2024
1 contribution
Every one of the staffs are always being polite and humble. I was giving a complementary breakfast when I had a guest visiting me ar the hotel. Centara Hotel is the one hotel I will stay whenver i visit Hatyai. The breakfast is excellent and the best.
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Date of stay: February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Jirachada Assavanich, General Manager at Centara Hotel Hat Yai
Responded Feb 10, 2024
Dear Values Guest, Thank you very much for taking time to share your feedback on Tripadvisor.com with a high. Rating. We are glad to hear that you and your family had a pleasant stay with us. Your positive highlight to the team members. is highly appreciated. We will happily share your kind comments with our teams. May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again for a more delightful experience. Sincerely yours, Ms.Patcharee Kaewprom Operation Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ian z wrote a review Feb 2024
1 contribution
very good experience staying here. Breakfast is worth getting up early! Facilities are all in good condition, swimming pool quite big. All staffs are friendly especially Mr Charat. Big thanks to Mr Charat for assisting us during checkout
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Date of stay: February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Jirachada Assavanich, General Manager at Centara Hotel Hat Yai
Responded Feb 10, 2024
Dear Mr. Ian, Thank you very much for taking time to share your feedback on Tripadvisor.com with a high. Rating. We are glad to hear that you and your family had a pleasant stay with us. Your positive highlight to the team members. is highly appreciated. We will happily share your kind comments with our teams. May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again for a more delightful experience. Sincerely yours, Ms.Patcharee Kaewprom Operation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Maps24643290890 wrote a review Feb 2024
1 contribution
Great massage, Thanks to Tutka have never feel so relaxed, very gentle and shoulder feels so much lighter. Tried javaness massage, so far thai masaage the best. Staffs all very patient and Friendly. Will definitely come back again. Price 👍🏼
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Date of stay: February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Jirachada Assavanich, General Manager at Centara Hotel Hat Yai
Responded Feb 10, 2024
Dear Mr. Maps, Thank you very much for taking time to share your feedback on Tripadvisor.com with a high. Rating. We are glad to hear that you and your family had a pleasant stay with us. Your positive highlight to the team members. is highly appreciated. We will happily share your kind comments with our teams. May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again for a more delightful experience. Sincerely yours, Ms.Patcharee Kaewprom Operation Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not the right property for you?
There are more places to choose from in the Hat Yai area.
PRICE RANGE
$48 - $68 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
novotel centara hat yai hotel hat yai, novotel hat yai, hat yai novotel
LOCATION
ThailandSongkhla ProvinceHat Yai
NUMBER OF ROOMS
248
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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CENTARA HOTEL HAT YAI $67 ($̶8̶1̶) - Updated 2024 Prices & Reviews - Thailand