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Centara Hotel Hat Yai

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Centara Hotel Hat Yai
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669 Reviews from our TripAdvisor Community

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Showing 540: English reviews
Bengaluru (Bangalore), India
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed for 3 nights in this hotel with family . Check is was a breeze, room is clean and spacious ! Location is amazing , just right at the city centre where everything is around. Love the swimming pool facilities ! Buffet spread is amazing for breakfast ! Service in the hotel is great too ! Staffs are friendly.

Helpful?
Thank JoonieTan
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Clean and easy access as it's in the center of the city. Only thing to mention, the plumbing in our toilet is not installed well and when we flushed the toilet, the water leaks from the bottom. Two streets down from the hotel(going towards Starbucks direction) you'll find the best soup noodle lady! She speaks mandarin and she is very... More 

Helpful?
Thank Doreen W
Kuala Lumpur
Level Contributor
30 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I stay at this hotel many time is because location and the room quite clean, spacious room, the swimming pool a big dirty and also be careful if you have something in swimming pool there, because I put my purse with little money on the table, but I can't realise my purse was missing. So have to take care own... More 

Helpful?
Thank michelecmc
CHYGM, General Manager at Centara Hotel Hat Yai, responded to this review

Dear michelecmc, Thank you for staying with us and for having shared your review through Tripadvisor. I'm sorry to hear that your purse was missing around pool area which is considered as a hotel public area actually. However, we are on the process of investigating and will let you know if there is any clue of it. Regarding swimming pool... More 

Singapore
Level Contributor
33 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Return visit for 5 nights since Jan 16. Marked improvement in room, sport and dining facilities. Prearranged airport pick up and drop off spot on as always has been. Thai smiles and courtesy all departments from day 1 and over entire stay. Room maintenance further improved but still missing is one more low coffee chair. Seemed only one plug point... More 

Helpful?
Thank PhangSingapore
CHYGM, General Manager at Centara Hotel Hat Yai, responded to this review

Dear PhangSingapore, Greeting from Hat Yai, It was our great pleasure having you stayed with us again. Thank you very much for your very nice review and yes with some suggestions for further improvements, i.e Thai soupy noodle too sweet, that already brought to Chef attention for immediate rectification and improvement. Your compliments on Khun Jirapong / Rooms Division manager... More 

Kuala Lumpur
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Reminds me of a nice business hotel. 1. Great location - opposite Lee Garden. Direct link to Central Mall and abundance of great food in the area. 2. Small pool and gym. 3. Very friendly bell service. 4. Non smoking rooms - smoking balcony available at lobby ( level 6) 6. Unlike other comments in TA, I love the lobby... More 

Helpful?
Thank Potluck78
CHYGM, General Manager at Centara Hotel Hat Yai, responded to this review

Dear Portluck78, Thank you for staying with us and for having shared your review via Tripadvisor. Well, all are the facts which help others know how Centara Hotel Hat Yai is! Pool and Gym may rather small, but equipped and provide needs comfortably. Your compliment on bell service team is highly appreciated and really encourage them to keep it up!... More 

Sudbury, Massachusetts
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We booked on the hotel website and everything worked out well with the booking- they were willing to store our bags for a few days while we went to Koh Lipe and returned to the hotel. The happy hour in the lobby was nice and the staff there was very friendly. The location was good for picking up onward transport... More 

Helpful?
Thank JDTT
CHYGM, General Manager at Centara Hotel Hat Yai, responded to this review

Dear JDTT, Thank you for staying with us and for having shared your review through Tripadvisor. I'm glad to read that overall you happy with your recent stay. Thank you for highlighting about our friendly staffs at Lobby Lounge and the bellboy team who were very helpful. Having shared your feedbacks with them and they are all very happy to... More 

Langkawi, Malaysia
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

At the heart of central Hat Yai - nearby to everywhere else. Tuk-tuks are available all the time. Staff was very friendly and helpful and even allowed me to check-in early at 10am. :D Room space was huge!! Wi-Fi was fast and strong in the room. Water pressure was super high 110%! Liked least: Lobby is at Lvl 6 and... More 

Helpful?
1 Thank obeah
CHYGM, General Manager at Centara Hotel Hat Yai, responded to this review

Dear obeah, Thank you for staying with us and for having shared your review through Tripadvisor. I'm glad to see that you happy with most of the aspects, only liked least that lobby is located on the 6th floor. Unfortunately, we can't make any change at this stage due to the building structure. However, I can ensure you that we... More 

Malaysia
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

the location of the hotel was excellent,right in the centre of town within easy walking distances to all the street stores & departmental stores.right outside the hotel is a night market with plenty of vendors selling souvenirs & food esp.on weekends & public holidays( there's a Mcdonalds right across the road.hehe) services rendered by the staff was attentive & prompt... More 

Helpful?
Thank cblow86549
CHYGM, General Manager at Centara Hotel Hat Yai, responded to this review

Dear Guest cblow86549, Thank you for staying with us and for having shared your review via Tripadvisor. I'm glad to know that you happy with hotel location which located in the city Centre. So, provide every conveniences as you mentioned. Thank you for highlighting about our chamber maid and all other staffs those can communicated with you effectively. We will... More 

Kuala Lumpur, Malaysia
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

This hotel is located in the central of Hat Yai and it’s very convenient. There is a Central Shopping Centre just below the hotel and there are many hawker foods around. Room is clean although it’s quite an old hotel. There are many toot toot (public transport) in front of the hotel.

Helpful?
Thank jenchnbt
CHYGM, General Manager at Centara Hotel Hat Yai, responded to this review

Dear Guest jenchnbt, Greeting from Hat Yai, Thank you for sharing your review via Tripadvisor. I'm delighted to know that you happy with Hotel location that located in the city Centre, so provide every conveniences as you described. Thank you for highlighting about our clean room and I can ensure you that we do our utmost to maintain a room... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Stayed for 2 nights at superior room. Spacious and clean. Major shopping malls are just walking distance. Sink is rather clogged and wardrobe is smelly so that my clothes retained the bad smell. Overall I'm satisfied and will stay again next time.

Helpful?
Thank kewpierose
CHYGM, General Manager at Centara Hotel Hat Yai, responded to this review

Dear Guest kewpierose, Thank you for sharing your feedback via Tripadvisor and I'm delighted to read that overall you enjoyed the stay. I apologies for an inconvenience caused from malfunctioning of some in room facilities, having emphasized team to ensure about this and already having them fixed. Very glad to know that you intended to stay at Centara Hotel Hat... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Room Service
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The hotel with 248 rooms, apartments and freshly renovated suites, situated in the centre of bustling Hat Yai, the commercial and shopping hub of Southern Thailand. An 20-storey building (1st to 5th floors comprise Hat Yai's branch of Central Department Store). Only 20 minutes from the airport and accessible by airplane, bus or train from Bangkok. ... more   less 

Additional Information about Centara Hotel Hat Yai

Address: 3 Sanehanusorn Road, Hat Yai 90110, Thailand
Location: Thailand > Songkhla Province > Hat Yai
Price Range: $40 - $86 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Centara Hotel Hat Yai 4*
Number of rooms: 248
Reservation Options:
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Also Known As:
Novotel Centara Hat Yai Hotel Hat Yai
Novotel Hat Yai
Hat Yai Novotel
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