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Centara Hotel Hat Yai

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Centara Hotel Hat Yai
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684 Reviews from our TripAdvisor Community

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Showing 550: English reviews
Singapore, Singapore
Level Contributor
33 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Overall this is a good hotel. Staff is friendly and courteous. The condition of the hotel is definitely see the years. It is a bit out dated and could use a good face lift. The drinks in the afternoon are very limited but nice that they at least have the offering The location is very near shopping and markets, if... More 

Helpful?
Thank Gil R
Petaling Jaya
Level Contributor
43 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Location was excellent - right above Central department store as well as across Lee Garden Plaza with lots of hawkers operating across the hotel in the evening (food prices were high though) as well as many massage parlors located in the vicinity. Room was mostly clean, with the exception of certain areas (e.g. the shower curtain should be replaced). The... More 

Helpful?
Thank RJ_Choy
CHYGM, General Manager at Centara Hotel Hat Yai, responded to this review

Dear RJ_Choy, Thank you for staying with us and for having shared your review via Tripadvisor. I'm delighted to read that overall you enjoyed your recent stay. Thank you for highlighting about the Hotel location which is best in the City that provide every conveniences. Your feedback about Hotel lobby , room and other facilities is noted and I can... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I intended to stay a few days but had to leave on urgent business after one day. I want to compliment Ann the front office manager and the staff at the front desk for their care, understanding, efficiency and professionalism. Without going into detail, ive stayed in some of the best hotels around the world and underestimated the quality i... More 

Helpful?
Thank Bob P
CHYGM, General Manager at Centara Hotel Hat Yai, responded to this review

Dear Bob P, Greeting from Hat Yai, Thank you for sharing your appreciation experience that handled by Ann and her team. It always glad reading such positive feedback with compliments from our guest. Having shared this with Ann and her team and will ensure that they receive proud and recognition. We are delighted to know that you will be back... More 

Singapore, Singapore
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Great location, mall within the same building on the 5th floor, walking distance to shops and food stalls, night market below, encourage to go over weekend, more staff for night streets over friday and sat night

Helpful?
Thank Jacquelinelovetravel
CHYGM, General Manager at Centara Hotel Hat Yai, responded to this review

Dear Jacquelinelovetravel, Thank you for staying with us and for having shared your review through Tripadvisor. I understand that overall you enjoyed your recent stay, especially with the Hotel location. We look forward for a pleasure of welcoming you back at Centara Hotel Hat Yai again in the near future. Best regards, Opas damrongkul General manager More 

Singapore, Singapore
1 review
3 of 5 stars Reviewed 1 week ago

I stay on this date period from 4th august to 7th august and I checked out the hotel on 7th august and travel to other province of thailand for some business arrangement. I booked centara again on 11 august when I reach back to Hat Yai, I received a note on 11 august night in my room, that there is... More 

Helpful?
Thank Lim1688
CHYGM, General Manager at Centara Hotel Hat Yai, responded to this review

Dear Lim1688, Thank you for staying with us and for having shared your review via Tripadvisor. I must apologies for unpleasant experience caused from ineffective handling your request and improper manner of our reception staff. I have addressed this issue seriously with the staff as well as proper and necessary training to improve her attitude has been conducted. I can... More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

I stayed in Deluxe Premium room in Centara Hatyai. The room are spacious and the room design colour are so soft and comfortable. Linens very clean, well maintained, sufficient room amenities, air conditioning cold enough. Staff are friendly and helpful. The food and beverages are up to standard. Even though price of the room is a bit higher. But I... More 

Helpful?
Thank henzing c
CHYGM, General Manager at Centara Hotel Hat Yai, responded to this review

Dear henzing c, Thank you for staying with us and for having shared your feedback via Tripadvisor. I'm delighted to see that overall you happy with your recent stay. Thank you for highlighting about specious , clean and well design room, a worthy of food and beverage, a strategic location and our friendly and helpful staffs. We hope to having... More 

Hawaii
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

For this part of the world, the rooms were large and well appointed. But they are definitely showing their age. The shower doors (a half size glass partition) were leaking along the floor, and you had to hold the toilet plunger down a long time to make the toilet work. Woodwork paint was peeling and chipping, especially in the bathroom.... More 

Helpful?
Thank AlohaUnni
CHYGM, General Manager at Centara Hotel Hat Yai, responded to this review

Dear AlohaUnni, Thank you for staying with us and for having shared your review via Tripadvisor. I'm appreciated your feedback about room condition, quality of our buffet dinner and I can ensure you that we will work strive forward for improvements. Your compliments on our smiling and helpful staffs is highly appreciated. This will encourage us to keep it up.... More 

Singapore, Singapore
Level Contributor
31 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Centara is centrally located. Hotel room is decent and is actually good if compared to the other hotels within Hatyai. Easy access to food ,wet markets, night markets. Nice street food at night by the side of Lee Gardens . Central and Odeon Mall is minutes away from Centara, and if you do miss Startbucks, there is now an outlet... More 

Helpful?
Thank Robert W
CHYGM, General Manager at Centara Hotel Hat Yai, responded to this review

Dear Robert W, Thank you for staying with us and for having shared your review via Tripadvisor. The Hotel location is great advantage as you mentioned. So it provides every conveniences. Regarding in room amenities, some are complimentary such as toiletry, 2 bottles of water. Meanwhile some are chargeable i.e. Minibar or others in room items if you may like... More 

Bengaluru (Bangalore), India
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed for 3 nights in this hotel with family . Check is was a breeze, room is clean and spacious ! Location is amazing , just right at the city centre where everything is around. Love the swimming pool facilities ! Buffet spread is amazing for breakfast ! Service in the hotel is great too ! Staffs are friendly.

Helpful?
Thank JoonieTan
CHYGM, General Manager at Centara Hotel Hat Yai, responded to this review

Dear JoonieTan, Thank you for staying with us and for having shared your experience via Tripadvisor. I'm delighted to read that you enjoyed your recent stay. Thank you for highlighting about hotel location, our swimming pool facilities, amazing spread breakfast buffet , great service rendered and our friendly staffs! This is really encouraging us to keep it up.! We look... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The hotel with 248 rooms, apartments and freshly renovated suites, situated in the centre of bustling Hat Yai, the commercial and shopping hub of Southern Thailand. An 20-storey building (1st to 5th floors comprise Hat Yai's branch of Central Department Store). Only 20 minutes from the airport and accessible by airplane, bus or train from Bangkok. ... more   less 

Additional Information about Centara Hotel Hat Yai

Address: 3 Sanehanusorn Road, Hat Yai 90110, Thailand
Location: Thailand > Songkhla Province > Hat Yai
Price Range: $40 - $182 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Centara Hotel Hat Yai 4*
Number of rooms: 248
Reservation Options:
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Also Known As:
Novotel Centara Hat Yai Hotel Hat Yai
Novotel Hat Yai
Hat Yai Novotel
Hotel Style:
#1 Spa Hotel in Hat Yai
#1 Luxury Hotel in Hat Yai
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