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Laluna Hotel and Resort

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Laluna Hotel and Resort
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748 Reviews from our TripAdvisor Community

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Showing 402: English reviews
Los Angeles, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed yesterday NEW via mobile

Stayed at the hotel. They brought us to a room that had not been cleaned by housekeeping. We then waited outside until they completed, instead of bringing us to a different room. The rooms are a good size, but average in quality. The location of the hotel is far from popular places in town. Went to the on-site restaurant, Eclipse,... More 

Helpful?
Thank kevin0032014
Australia
Level Contributor
173 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 2 days ago NEW

Set in beautiful gardens with a big pool, this hotel is the place we stay each time we come to Chiang Rai. The staff are friendly, the foyer open and comfortable, wifi reliable, rooms large and comfortable - breakfast good. highly recommended. it is a few minutes by tuk tuk fromthe night markets/city centre and offers quiet, peaceful surroundings after... More 

Helpful?
Thank SusieLil
Chiang Mai, Thailand
Level Contributor
30 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 3 days ago NEW via mobile

I stayed here on My birthday and nothin special for me, but im ok with this :) the staff friendly and helpful, the breakfast is very nice and delicious. In to the room, the bed is so tiny, i think about 3 feet for twin room, the pillow is to hard but the pool is good. You have a cheap... More 

Helpful?
Thank Captiain J
Singapore, Singapore
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 25, 2016

we liked the hotel and its rooms .. the pathways to the rooms are lined with beautiful flowers of different kinds and the pool is warm and inviting. The service was below standard and looked for every opportunity to fleece guests - this extended to the tourist desk and concierge who would force guests to take expensive tours which are... More 

Helpful?
Thank Pmehta88
Perth, Australia
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 23, 2016

Upon arriving we were a bit concerned we'd come to the wrong place as it was very grand, the foyer was really nice and we found the staff very inviting. The gardens were stunning and gave you a feeling of being surrounded by "well manicured" jungle. Our room was large, everything about it was large, the bed which was also... More 

Helpful?
Thank HeathernAlan
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed October 16, 2016 via mobile

The hotel soroundings are beautiful. The bungalows are wrapped with dense vegetation, feeling like you are in the midst of a tropical jungle. The rooms are spacious, even after adding a child bed. The pool is fantastic. Breakfast is pretty good. However, service staff are a bit incapable (couldn't assist even in finding bus departure time). Air-conditioning in the room... More 

Helpful?
Thank יוסי ב
2 reviews
Reviewed September 11, 2016 via mobile

We stopped here for one night after travelling from Chiang Mai. The staff were very friendly and the pool was very nice. We found that the air con was very noisy during the night but it was too hot to switch it off. Although there probably isn't much they can do about the noise from the air con. We ate... More 

Helpful?
Thank Collette D
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed September 5, 2016 via mobile

My room smelt like mold and cleaning products so I asked to be changed. Each room was worse than the other, I finally gave up. Staff was extremely rude and unwilling to help. The food was awful, overpriced, and their menu was not updated to what they actually offered. Even the massage was awful, something I didn't think you could... More 

Helpful?
1 Thank Gwendolyn C
Whangarei, New Zealand
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 25, 2016

We we just stayed for one night and the room was next to the pool and had a nice big bathroom and the room was clean and tidy. The pool was awesome and we loved that our room was next to it. Restaurant meal there was average.

Helpful?
Thank Nicki D
Warsaw, Poland
Level Contributor
125 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed August 25, 2016

The bungalows of this hotel are hidden in a lush, beautifully planned tropical garden. A pool offers privacy. Despite the fact that most of the rooms were taken there is no filling of a crowded hotel. The place is not new but recently the bathrooms were renovated. Laluna has been built in a old good tropical hotel style with teak... More 

Helpful?
Thank Artur D
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Laluna Hotel & Resort serves you with the 79 modern Thai style houses that are fully equipped with international standard amenities. When you stay at Laluna Hotel & Resort you will feel like staying at your home. A warm and friendly family management will make your stay in Chiangrai more memorable. With its neatly selected facilities, Laluna Hotel & Resort will ensure that you will get the utmost in comfort and privacy during your stay. ... more   less 

Additional Information about Laluna Hotel and Resort

Address: 160 Moo 14 Sanambin Rd. Muang Chiang Rai, Chiang Rai 57000, Thailand
Location: Thailand > Chiang Rai Province > Chiang Rai
Price Range: $33 - $136 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Laluna Hotel and Resort 3.5*
Number of rooms: 79
Reservation Options:
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Also Known As:
Laluna Hotel Chiang Rai
Laluna Resort Chiang Rai
Hotel Style:
#2 Top resorts Hotel in Chiang Rai
#4 Business Hotel in Chiang Rai
#9 Best Value Hotel in Chiang Rai
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Questions & Answers

Here's what travelers have asked, with answers from Laluna Hotel and Resort staff and other travelers.
7 questions
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Questions? Get answers from Laluna Hotel and Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Room by the pool was nice”
 of 5 bubbles , Aug 25, 2016 | Read review
“Pool side bungalows are more sunny.”
  • Our room
  • Twin bedroom
  • Open space shower
  • Twin bedroom
 of 5 bubbles ArturD_11, Aug 25, 2016 | Read review
“They are all good but if not too good on the legs then just request a ground floor room.”
 of 5 bubbles 289davej, Aug 5, 2016 | Read review
“King size bed is what I always asked for...”
 of 5 bubbles EnjoyNow, Jul 27, 2016 | Read review
“Check your air-conditioner before accepting the room”
 of 5 bubbles JCC-in-2016, Jul 23, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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