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Laluna Hotel and Resort

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Laluna Hotel and Resort
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821 Reviews from our TripAdvisor Community

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Showing 433: English reviews
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Reviewed 1 week ago via mobile

The location is good if you are happy to walk for 15 minutes into the center of Chiang Rai. Rooms are brilliant with ample space - they are well furnished modern and clean. Wet room is large and an excellent breakfast. Beautiful swimming pool and surroundings. We really enjoyed our stay here.

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Helpful?
Thank Michael O
lancashire
Reviewed 1 week ago

reception is open plan and as you walk down the pathway to the individual rooms through the lush gardens its really great however in the evening in our room sounded as if something was on the roof however its not is rats running in the roof space when we spoke to reception he said it was squirrels sorry its not...

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Helpful?
Thank holtderyl
Atlanta
Reviewed 2 weeks ago via mobile

Staying here for 5 nights altogether, and we have mostly enjoyed our stay here. The first night they put us in a room with an AC unit that didn't work. We left it on for a whole day, and it just wouldn't get the room cool. The first night we barely slept. The next day we told the front desk...

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Helpful?
Thank Trey A
Management response:

Dear Trey A Thank you for choosing to stay at Laluna hotel and resort Chiang Rai and for sharing details of your stay with us. It is wonderful to read that you were very happy with your guest room, bedding comfort, swimming pool and our beautiful grounds here at Laluna. however I am disappointed to learn that your stay was...

Reviewed 2 weeks ago via mobile

We stay with 3 family in 3 room. Unfortunetly, our trip closed with unhappy due to this hotel. Hotel not serve for Toothbrush, my friend's Air Cond not cold. And must be change to other room in night. They broke our Bag, and management is not good responded. I'll never comeback to this hotel

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Helpful?
Thank agustinus k
Management response:

Dear Agustinus K Thank you for taking the time to review or hotel. We appreciate it very much, as it gives us an opportunity to continually improve our products and services. It is disappointing to hear that aspects of your stay here where not up to standard. From time to time we have issues with air conditioning, if this occurres...

Melbourne, Australia
Reviewed 4 weeks ago

The review by "qualityimpressions" gives a great verbal picture of the Hotel. For me after some 19 days and about 8 mainly great hotels it is mid range on the Thailand/Malaysia hotel experience. Not because of anything bad, but high standards for the price makes what is a very good experience seem average. The main evening market is a short...

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Thank lloyd p
Chiang Mai, Thailand
Reviewed March 23, 2017

Laguna reminded me of the Sukhothai in Bangkok and the Navutu Dream in Siem Reap. The landscaping took some professional planning but well worth it. Clean bungalows and nice hour glass shaped swimming pool - adequate and well prepared breakfast buffet. However - as with any location, there's always "something" to complain about and my gripe was the rats in...

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Thank Steve4diamonds
Olathe, Kansas
Reviewed March 21, 2017

This is my second stay at Laluna and overall satisfied. I like the rooms and grounds. I am used to taking the slippers supplied at Marriotts and other fine hotels. Upon check out, this hotel goes and checks the room before one can leave. They informed me the slippers were not in the room so I fetched them out of...

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Thank JamHam
Chiang Mai, Thailand
Reviewed March 12, 2017

The lobby is large open air style. Sitting, listening to the music, and overlooking their beautiful garden is so relaxing I got lost in myself. The medium size modern style bungalow is clean. During the day when you open the curtain, looking out the window is a vibrant color assortment of greenery and plants. We did not have any problem...

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Thank qualityimpressions
Olsztyn, Poland
Reviewed March 9, 2017

Hotel consists of small houses spread across a well maintained park with a pool in it. The rooms are very convenient and well equipped. Clean and neat. Good for a couple of days to see the attractions around and enjoy the time at the hotel. Breakfast offers a good selection of local and international options. The staff are helpful and...

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1Thank Jerzy G
Wadhurst, United Kingdom
Reviewed March 8, 2017

Stayed here for just one night while on a tour through Thailand. Lovely setting with small rooms set within the garden paths ending in a large swimming pool area. Rooms large and clean. Restaurant you eat within the grounds in another building, lots of choice for breakfast and evening meal we took in the coffee shop which was fine. Staff...

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Helpful?
1Thank gillyc33
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Meeting Rooms
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
Laluna Hotel & Resort serves you with the 79 modern Thai style houses that are fully equipped with international standard amenities. When you stay at Laluna Hotel & Resort you will feel like staying at your home. A warm and friendly family management will make your stay in Chiangrai more memorable. With its neatly selected facilities, Laluna Hotel & Resort will ensure that you will get the utmost in comfort and privacy during your stay. ... more   less 

Additional Information about Laluna Hotel and Resort

Address: 160 Moo 14 Sanambin Rd. Muang Chiang Rai, Chiang Rai 57000, Thailand
Location: Thailand > Chiang Rai Province > Chiang Rai
Price Range: $31 - $43 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Laluna Hotel and Resort 3.5*
Number of rooms: 79
Reservation Options:
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Also Known As:
Laluna Hotel Chiang Rai
Laluna Resort Chiang Rai
Hotel Style:
#2 Top resorts Hotel in Chiang Rai
#4 Business Hotel in Chiang Rai
#8 Best Value Hotel in Chiang Rai
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Questions & Answers

Here's what travelers have asked, with answers from Laluna Hotel and Resort staff and other travelers.
8 questions
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Questions? Get answers from Laluna Hotel and Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“This is a quite a large resort with grass between paving stones so if mobility is an issue clarify that when booking.”
lloydp353, 4 weeks ago | Read review
“I've personally stayed there by myself a few times so I've tried different room locations. I prefer poolview but not poolside.”
qualityimpressions, Mar 12, 2017 | Read review
“Tropical feel”
fun2come, Mar 4, 2017 | Read review
“Not around the swimming pool with number 223”
AlfredaH563, Jan 24, 2017 | Read review
“A room near the pool would be good.”
philipaa2013, Jan 9, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question