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Khao Lak Emerald Beach Resort & Spa

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Khao Lak Emerald Beach Resort & Spa
Khao Lak Emerald Beach Resort & Spa
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253 Reviews from our TripAdvisor Community

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Showing 97: English reviews
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 16, 2016 via mobile

I choosed this hotel to stay while I traveled to Khao lak because This hotel's very closed to the beach and with white sand and peaceful beach sooooo loveelyyy this hotel .Also, we can see the beach from swimming pool .you should try some :)

Helpful?
Thank poomi K
Management_Emerald, ผู้จัดการ at Khao Lak Emerald Beach Resort & Spa, responded to this review

Dear Khun Poomi K, Thank you vey much for reviewing our property on tripadvisor. We appreciated that you love our beach and pool and recommend to others. We do hope to see you again. More 

Bangkok, Thailand
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 16, 2016 via mobile

Friendly Staff. This hotel provides Private beach. White sand and emerald sea. Clean room and nice seaview swimming pool. From Khao lak you can take a one-day trip to Khaosok, Phanga bay, Similan Island, Trachai Island, etc. 45 mins from Phuket International Airport.

Helpful?
Thank Satanon_Three
Management_Emerald, ผู้จัดการ at Khao Lak Emerald Beach Resort & Spa, responded to this review

Dear Satanon_Three, Thank you for your review. We are pleased that you enjoyed your stay with us. We hope that you will come to stay with us again in the future. More 

Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed April 14, 2016

The hotel was quite average considering the price, with the smell of raw sewerage every now and then. I did not find any of the staff except for the cleaners helpful and checkin in was a nightmare, as no directions of where to go, you drag you suitcases up the stairs to check in then you are driven to the... More 

Helpful?
Thank Brigette N
Management_Emerald, ผู้จัดการ at Khao Lak Emerald Beach Resort & Spa, responded to this review

Dear Breigette, Thank you very much for your review regarding our service that need to be improved. I passed your comments to our department head concerned to educate their staff to know how they preformed and how to improve their preformance to make our guest happy during their stay. Best regards, More 

Trondheim, Norway
1 review
4 of 5 stars Reviewed April 12, 2016

After about an hour long taxi ride from Phuket airport (1800 TBH) we were greeted in the open air reception by smiling staff members who served us a (non-alcoholic) welcome drink. After check-in we were transported to our room by golf cart and our bags carried all the way to the fourth floor. Our room was beautiful with a good... More 

Helpful?
Thank Sarturan
Management_Emerald, ผู้จัดการ at Khao Lak Emerald Beach Resort & Spa, responded to this review

Dear Saturan, On behalf of staff of Khaolak Emerald Beach Resort & Spa, we would like to thank you for your positive and lovely review of our property and surrounding area especially the beach. Best regards, More 

Bangkok, Thailand
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed March 1, 2016 via mobile

Lovely place. The beach is absolutely amazing. Really nice view in the evening. Stayed in the villas and the room was beautiful and well maintained. The best thing about this hotel is the friendly staff and and huge grounds. Theres a huge lagoon in the middle Me and my kids kayaked in the lagoon and it was really fun. Just... More 

Helpful?
Thank luckpeng22
Management_Emerald, ผู้จัดการ at Khao Lak Emerald Beach Resort & Spa, responded to this review

Dear Luckpeng22, Thank you very much for your lovely review our hotel on tripadvisor. We are here glad to know that you are enjoy your holiday in Khaolak. We do hope to see you again. More 

Skien, Norway
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed February 26, 2016 via mobile

Was a little bit skeptical after many negative reviews, but the room standard is good, breakfast is good, excellent location and good cleaning. Staff is nice and serviceminded but language skills is various. Pools are clean and the beach is fantastic. I will come here again!

Helpful?
Thank Ulin6
Management_Emerald, ผู้จัดการ at Khao Lak Emerald Beach Resort & Spa, responded to this review

Dear Ulin6, Thank you very much for review our propety on tripadvisor. We are aware of any negative or positive review to help us to improve our service and keep up our standard to meet requirement of our guest. We appreciate your comment regarding language skills of our staff. Our Human resource team have to work hard and set up... More 

Basingstoke
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed February 19, 2016 via mobile

This is a nice hotel. The most notable comment is how nice the staff were - always a smile. The beach bar prices are a little steep compared to what you would pay elsewhere but that is not unexpected and typical of hotel mark ups everywhere. The breakfast buffet is ok - freshly cooked omelette available to order from the... More 

Helpful?
1 Thank Sean W
Management_Emerald, ผู้จัดการ at Khao Lak Emerald Beach Resort & Spa, responded to this review

Dear Sean, Thank you for your positive review on tripadvisor even just a short time with us. Your comment about staff is on annoucement board of our staff. About the comment of the mozzie are rife because our hotel nearby National park. But we have schedule to use a fogger to spray at leasttwice a month but sometime we have... More 

Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed February 17, 2016 via mobile

Dear all, here is a brief description of a beautiful place for vacation within a hotel which could be improved significantly. Location: The hotel is situated next to a very nice and not overcrowded beach with golden sand. Several rocks are surrounding the beautiful scene next to the green national park jungle. The sandy beach is prefect for relaxing and... More 

Helpful?
1 Thank tourinature
Management_Emerald, Manager at Khao Lak Emerald Beach Resort & Spa, responded to this review

Dear Tourinature, Thank you very much for your review and your comment on Tripadvisor. We appreciated your comments for our improvement of service. We were sharing your experience with our department head during our morning brief. Best Regards, More 

Travelers are raving about these Khao Lak hotels

El Nido, Philippines
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed February 5, 2016

A nice resort with a friendly staff and a private beach. The included breakfast was not to our satisfaction and the beds were rock hard. Pro tip: grab the mattress from the sofa and put on top of the bed for a more comfortable sleeping experience. The resort is located in a small town with most necessities: ATM, pharmacy, misc.... More 

Helpful?
Thank Lisa K
Management_Emerald, Manager at Khao Lak Emerald Beach Resort & Spa, responded to this review

Dear Lisa, Thank you very much for your review and comments that we should improve such as breakfast that was not your satisfaction and the beds were rock hard. Our staff are willing to help you, we have a soft topper similar to sofa bed mattress to put on top of the bed available. Our chef and our housekeeping are... More 

Khao Lak, Thailand
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed January 27, 2016

Well, biggest let down is the all-round service. Took us good 1 hour to check in, then it took around 2.5 hours to get the baggage delivered after around 3 phone calls and a visit to reception, Then trying to arrange something at the reception, more or less impossible not even a cab could they areange. Breakfast was very average,... More 

Helpful?
Thank Dan K
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Spa
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Business Center with Internet Access
  • Concierge
  • Conference Facilities
  • Babysitting

Additional Information about Khao Lak Emerald Beach Resort & Spa

Address: 7 10 Ban Khaolak | Lamkean Subdistrict, Thai Muang District, Khao Lak 82210, Thailand
Location: Thailand > Phang Nga Province > Khao Lak
Price Range: $44 - $205 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Khao Lak Emerald Beach Resort & Spa 4*
Number of rooms: 270
Reservation Options:
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Also Known As:
Khao Lak Emerald Beach Hotel Khao Lak
Khao Lak Emerald Beach Resort And Spa
Hotel Style:
#27 Luxury Hotel in Khao Lak
#31 Spa Hotel in Khao Lak
#34 On the Beach Hotel in Khao Lak
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