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JW Marriott Khao Lak Resort & Spa

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JW Marriott Khao Lak Resort & Spa
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2,810 Reviews from our TripAdvisor Community

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Showing 2,109: English reviews
Melbourne, Australia
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

We really struggle to fault this hotel. We traveled on a luxury escapes 10 day package and had a near perfect experience. The room (pool access) was lovely and spacious for our family of 5. The bathroom was huge and the shower pressure was fantastic! We thought we may get sick of eating at the hotel, but the choice and... More 

Helpful?
Thank emsmans
Sydney, Australia
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Despite being reassured that it would only sprinkle now and then during June, it rained buckets through most of the day for the entire holiday, but still I enjoyed our stay. The best thing about this resort is the canal-like pool. If you are a person who swims every day in a pool, particularly for health reasons, this place is... More 

Helpful?
1 Thank Dawn K
Melbourne
Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Travelled here on a Luxury Escapes package for 10 days with friends. Had a great time. Rooms are large and spacious and they provide the option to a paid upgrade to pool access rooms on arrival if they have any available. We didn't bother upgrading but it is a good option for those who want to. We saw complaints on... More 

Helpful?
2 Thank g6rry
hannakaruna, Social Media Executive at JW Marriott Khao Lak Resort & Spa, responded to this review

Dear g6rry, Greetings from JW Marriott Khao Lak and Spa!Thank you for choosing us as your choice of destination resort. We appreciate you sharing your experience with others here on TripAdvisor. We are happy to hear that you enjoyed your time with us. Our pool access rooms are surely popular with guests who wants to be able to directly access... More 

Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

We were 6 adults and 2 children,we had pool access rooms. The rooms were lovely and the pools were amazing....we spent virtually all our 3 days in the pools...took the spa daily which was top notch. The restaurants were also very good...all in all a great relaxing holiday...

Helpful?
1 Thank abhiami
Melbourne, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The staff made this resort the most enjoyable stay, especially Nana, Jurisaut, Pocky and Bee. They were so courteous and attentive. The resorts facilities and pools were awesome. Would recommend this resort to anyone and will certainly visit again.

Helpful?
1 Thank Melissa B
hannakaruna, Social Media Executive. at JW Marriott Khao Lak Resort & Spa, responded to this review

Dear Melissa B, Warm greetings from JW Marriott Khao Lak and Spa! Thank you for choosing us as your choice of destination resort. We are thrilled to here that you had a memorable experience with us. Nana, Jurisaut, Pocky and Bee sends their regards and hope to welcome you back again in the near future. Thank you for your recommendations... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW via mobile

Very good value, a little bit away from cities but stunning. Would definitely return. Amazing service, amazing sea views. Everything you could imagine for breakfast, gluten free choices. Big rooms and bathrooms and very clean and cosy.

Helpful?
1 Thank Diadiadia1
hannakaruna, Social Media Executive at JW Marriott Khao Lak Resort & Spa, responded to this review

Dear Diadiadia1, Greetings from JW Marriott Khao Lak and Spa! Thank you for choosing us as your choice of destination resort. We are glad to hear that you enjoyed the beauty and serene of Khao Lak. Thank you for your kind words regarding the service of our associates and our breakfast selections, we will share your comments with the team.... More 

Darwin, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

We went in 2015 for 8 days and went in 2016 for 2.5 weeks . Did JW for .5 of that and regretted we went to the next resort for the remainder, but that was booked beforehand, we will definitely be back and told the staff and management of our happiness. We have media contact with people in Khao lak... More 

Helpful?
1 Thank mcgoo445
hannakaruna, Social Media Executive at JW Marriott Khao Lak Resort & Spa, responded to this review

Dear mcgoo445, Warm greetings from JW Marriott Khao Lak and Spa. Thank you for choosing JW Marriott Khao Lak and Spa as your choice of destination resort, it is always an honored to welcome back returning guest. It is our priority to ensure that our guest experience friendly, attentive, and luxury service at our resort. Thank you for your continuous... More 

Singapore, Singapore
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

The staff is very friendly, greeting us whenever they see us. Thumbs up x 1. Room is clean although the furniture seems lacking some TLC. Serving ice water to the guests sunbathing by the pool/beach is very thoughtful. Thumbs up x 2. Hotel offers different types of pillow! Great for picky sleepers like me. Thumbs up x 3 While the... More 

Helpful?
Thank ing121
hannakaruna, Social Media Executive at JW Marriott Khao Lak Resort & Spa, responded to this review

Dear ing121, Greetings from JW Marriott Khao Lak and Spa! Thank you for choosing us as your choice of destination resort. We are happy to hear that you enjoy stay with us, and were delighted by the pillow selections we provided. We have taken note regarding your breakfast experience, and our chefs are looking forward to add an even more... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The room was a good size and with direct access to the pool, this was one of the best hotel rooms I have stayed at. All 3 restaurants were very good and it is probably one of the few resorts I would consider for an "all inclusive" packages.

Helpful?
1 Thank cavey8897
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Wow what a place it's amazing my partner and I will definitely return. The hotel, the staff, the ambience, the service everything was top notch. I ask my girlfriend to marry me there. The hotel staff bent over backwards to make it such a special occasion. Plenty to do and see or if you like sitting by the pool and... More 

Helpful?
1 Thank Alex B
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Discover the treasures of Khao Lak at JW Marriott Khao Lak Resort and Spa. The pristine white sand beach stretches for miles, melting into the exquisite azure waters of the Andaman Sea. This is Khao Lak, Thailand - a hidden paradise of sun, sea and sand, as well as lush tropical greenery, granite mountains and stunning waterfalls. The vast landscaped area within the resort grounds makes the resort an ideal outdoor venue for incentives or themed events, weddings or product launches. At Marriott Hotels and Resorts®, it's our mission to make every business trip a pleasure and every vacation a trip of a lifetime. Enjoy amenity-filled guest rooms, superb dining, and exemplary meeting facilities. ... more   less 

Additional Information about JW Marriott Khao Lak Resort & Spa

Address: 41/12 Moo 3, Khuk Khak Beach, Khao Lak 82190, Thailand
Location: Thailand > Phang Nga Province > Khao Lak
Price Range: $88 - $495 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JW Marriott Khao Lak Resort & Spa 5*
Number of rooms: 297
Reservation Options:
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Also Known As:
Jw Marriott Khao Lak Hotel Khao Lak
Jw Marriott Khao Lak Resort And Spa
Cher Fah Hotel
Cher Fah Resort
Hotel Style:
#3 Business Hotel in Khao Lak
#4 Family Hotel in Khao Lak
#6 Romantic Hotel in Khao Lak
#6 Spa Hotel in Khao Lak
#6 Luxury Hotel in Khao Lak
#7 On the Beach Hotel in Khao Lak
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