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JW Marriott Khao Lak Resort & Spa

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JW Marriott Khao Lak Resort & Spa
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3,061 Reviews from our TripAdvisor Community

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Showing 2,291: English reviews
Belgium
Reviewed yesterday NEW

Wonderful 5* resort. Very nice building, clean and nice room, amazing very big swimming pool, excellent restaurants facilities (breakfast buffet tasty - Japonese restaurant wahoooo sushi are as nowhere else! Good overall staff, friendly, professionnal, and always available to help you. Special mention for Ben at the Front Office, she is simply the best! She reminds your name and room...

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Helpful?
1Thank niko690
Auchterarder, United Kingdom
Reviewed 1 week ago

This was my third stay at this hotel, albeit I hadn't been for three years. I'm checking in, you are met with the most wonderful fragrance in the lobby, and the wonderful Thai welcome.....they are actually at the door waiting on you: a special touch. Dominic was a charming ambassador for Marriott at checkin, and she dealt with all efficiently....

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Helpful?
1Thank iris m
hannakaruna, Social Media Executive at JW Marriott Khao Lak Resort & Spa, responded to this review

Dear iris m, Warm greetings from JW Marriott Khao Lak and Spa! It is always a pleasure welcoming returning guests and thank you for sharing your experience with others here on TripAdvisor. We could not be happier to hear your kind comments regarding your check in experiences. It seems like one of the main highlights of your stay with us...

Manchester, United Kingdom
Reviewed 1 week ago

went for a resort wedding 3 days followed by a 4 day stay wonderful place atmosphere rainy season , so need to plan time of year but just right after its stops raining in term of heat etc.. one and half hours from irport resorty so feels isolated but just take 5 minute walk and you are on main road...

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Helpful?
2Thank desidealfinder
hannakaruna, Social Media Executive at JW Marriott Khao Lak Resort & Spa, responded to this review

Dear desidealfinder, Warm greetings from JW Marriott Khao Lak and Spa! Thank you for choosing us as your choice of destination resort. Thank you for sharing your experiences with others here on TripAdvisor. We understand that our guests have different dietary preferences, and our chefs are more than happy to set up special menus upon our guests' request. We are...

Geneva
Reviewed 1 week ago

I was looking forward to staying at this hotel over Christmas following the review I had read. The location is nice so is the beach which is wonderful. However, here are some negative points. 1. I had breakfast everyday at the Waterfront restaurant and was with my wife and my 2 kids. I was surprised to notice that no one...

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Helpful?
8Thank GenevaGreg
Luca F, Manager at JW Marriott Khao Lak Resort & Spa, responded to this review

Dear Genevagreg Thank you for taking the time to share your recent experience at the JW Marriott Khao Lak Resort & Spa on this forum. I am terribly sorry to hear about the issues you have experienced. May I clarify that We do clean our swimming pool daily by our pool team until 6.00 Pm and our Bar team clears...

Brussels, Belgium
Reviewed 1 week ago

1. + : - good location, superb beach - nice outside architecture, you forget the gigantism size of the hotel - beautiful swimming pool, amazing, gigantic - nice buffet breakfast - good room service 2. - : - if the outside architecture is nice, the inside ...the rooms need a renovation.we had a superb duplex ( many thanks for upgrade)...

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3Thank HDLBruxelles
hannakaruna, Social Media Executive at JW Marriott Khao Lak Resort & Spa, responded to this review

Dear HDLBruxelles, Greetings from Khao Lak! Thank you for choosing JW Marriott Khao Lak and Spa as your choice of destination resort. We are happy to hear that you enjoyed your ungraded Duplex Room, our fabulous unending infinity pool, and the ambiance of our resort. Up keep and maintenance is surely important, and our team having been working hard to...

Eastbourne
Reviewed 1 week ago via mobile

We met up with our son and stayed here for one week, lovely location on the beach. It has a beautiful pool, it gos all around the whole hotel it takes about a hour to slow swim/walk round,there are secluded areas which you can sunbath ! As well as a children's area. A lovely touch is the canoe with the...

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2Thank TC W
hannakaruna, Social Media Executive at JW Marriott Khao Lak Resort & Spa, responded to this review

Dear TC W, Warm greetings from JW Marriott Khao Lak and Spa! Thank you for choosing us as your choice of destination resort. We appreciate you sharing your feedback here on TripAdvisor, and could not be happier to her that you enjoyed your stay with us. It seems like our infinity pool was one of the highlights of your stay...

St. Petersburg, Russia
Reviewed 1 week ago via mobile

The best hotel in Thailand! Ideally suits for any family with kids. We enjoyed wonderful rooms with direct access to the pool, best beach ever, perfect service and food at the hotel. Kids visited some activities at the kids club where they really had a lot of attention from the staff and learned to paint fans, umbrellas and T-shirts. The...

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3Thank Maria C
hannakaruna, Social Media Executive at JW Marriott Khao Lak Resort & Spa, responded to this review

Dear Maria C, Greetings from JW Marriot Khao Lak and Spa! We are honored to be your choice of destination resort to bring in the New Years. Our resort is certainly family friendly, and we are happy to hear that you were able to take advantage of our kid's club and activities. Thank you for your kind comment about our...

Yamaguchi-machi, Japan
Reviewed 2 weeks ago

Your hotel was neat and tidy and the service was exceptional too.The facilities were splendid, but the smiles of employees were awesome!Because pick up time for diving was early, I was able to take out breakfast in a box. We were glad by the consideration.It was the best hotel.

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3Thank Kotarojuku
hannakaruna, Social Media Executive at JW Marriott Khao Lak Resort & Spa, responded to this review

Dear Kotarojuku, Warm greetings from Khao Lak! Thank you for rating us five stars and sharing your experience with others. As we Thais, are know for our smiles and genuine hospitality, we could not be happier to hear that you have experiences such treatment here at our resort. We hope that you will return to us again in the near...

Reviewed 2 weeks ago via mobile

My wife, doughter (almost 1 year old) and I spent three weeks at this hotel. We had an excellent time and enjoyed the fantastic service. The long pool was excellent for morning swims. The beach and gym was great and our doughter loved the kids club area. The breakfast was amazing and special thanks to Poo in the breakfast area...

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2Thank Martmelon
Reviewed 2 weeks ago via mobile

The JW Marriott Khao Lak is supposed tonbe a five star resort and gets among the highest ratings ratings on TA for the Khao Lak. First things first: as you would expect this is a solid hotel, but doesn't pass as a five star property by any standards other than it's big and has an interesting pool/lagoon feature. There is...

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1Thank Dirk A
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Discover the treasures of Khao Lak at JW Marriott Khao Lak Resort and Spa. The pristine white sand beach stretches for miles, melting into the exquisite azure waters of the Andaman Sea. This is Khao Lak, Thailand - a hidden paradise of sun, sea and sand, as well as lush tropical greenery, granite mountains and stunning waterfalls. The vast landscaped area within the resort grounds makes the resort an ideal outdoor venue for incentives or themed events, weddings or product launches. At Marriott Hotels and Resorts®, it's our mission to make every business trip a pleasure and every vacation a trip of a lifetime. Enjoy amenity-filled guest rooms, superb dining, and exemplary meeting facilities. ... more   less 

Additional Information about JW Marriott Khao Lak Resort & Spa

Address: 41/12 Moo 3 | Khuk Khak Beach, Khao Lak 82190, Thailand
Location: Thailand > Phang Nga Province > Khao Lak
Price Range: $104 - $526 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JW Marriott Khao Lak Resort & Spa 5*
Number of rooms: 297
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Marriott, Agoda, Expedia, Travelocity, Hotels.com and Jetsetter so you can book your JW Marriott Khao Lak Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Jw Marriott Khao Lak Resort And Spa
Jw Marriott Khao Lak Hotel Khao Lak
Cher Fah Hotel
Cher Fah Resort
Hotel Style:
#3 Business Hotel in Khao Lak
#4 Family Hotel in Khao Lak
#5 Spa Hotel in Khao Lak
#6 Luxury Hotel in Khao Lak
#6 On the Beach Hotel in Khao Lak
#6 Romantic Hotel in Khao Lak
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Questions & Answers

Here's what travelers have asked, with answers from JW Marriott Khao Lak Resort & Spa staff and other travelers.
261 questions
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Questions? Get answers from JW Marriott Khao Lak Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Near the beach is good and central for all.”
 of 5 bubbles IrisAnne, 1 week ago | Read review
“first floor”
 of 5 bubbles desidealfinder, 1 week ago | Read review
“Pool Acsess is best”
 of 5 bubbles lisamwe2016, 2 weeks ago | Read review
“Get a room on the first floor, they have direct access to the swimming pool”
 of 5 bubbles juliakN9777HT, 2 weeks ago | Read review
“Hotel has rooms where you can jump straight into the pool from patio.”
 of 5 bubbles SidandCandice, 2 weeks ago | Read review
5 of 5
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