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Makongoro Road, Arusha Tanzania
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Traveler (46)
Room & Suite (50)
Dining (14)

About

#22 of 113 hotels in Arusha
Location
4.2
Cleanliness
4.2
Service
4.0
Value
3.8

Palace Hotel Arusha is an excellent choice for travelers visiting Arusha, offering a family-friendly environment alongside many helpful amenities designed to enhance your stay.

The rooms offer air conditioning, a minibar, and a refrigerator, and getting online is possible, as free wifi is available, allowing you to rest and refresh with ease.

Palace Hotel Arusha features room service, a concierge, and a coffee shop. In addition, as a valued Palace Hotel Arusha guest, you can enjoy a sauna and free breakfast that are available on-site. Guests arriving by vehicle have access to free parking.

Arusha has plenty of Asian restaurants. So when you’re here, be sure to check out popular spots like Chinese Whispers, Hot Plate 2, and The Chinese Dragon Restaurant, which are serving up some great dishes.

Enjoy your stay in Arusha!

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot tub
Sauna
Free breakfast
Babysitting
Children Activities (Kid / Family Friendly)
Airport transportation
Parking
Internet
Bar / lounge
Coffee shop
Restaurant
Breakfast buffet
Car hire
Business Center with Internet Access
Meeting rooms
Spa
Massage
Steam room
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Room service
Safe
Coffee / tea maker
Minibar
Bath / shower
Hair dryer
Refrigerator
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Mid-range
Languages Spoken
English
110Reviews2Q+A30Room tips
Traveler rating
  • 28
  • 53
  • 16
  • 10
  • 3
Time of year
Traveler type
Language
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Popular mentions
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Carl wrote a review Apr 2022
Dar es Salaam, Tanzania81 contributions12 helpful votes
I had to make a business trip to Arusha and had a short time to plan for it. So what came TOP OF MIND... was the Palace Hotel and decided to check it out as I had stayed there before. Was nice to meet with some old friend and students of mine and the friendly atmosphere was what I needed most... Well rested and had a successful trip.
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Date of stay: April 2022
Rooms
Service
Sleep Quality
Trip type: Traveled on business
Room Tip: You could choose the City facing side.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Rockline Kingu wrote a review Jan 2022
Dar es Salaam, Tanzania1 contribution
Customer service and food well at least I eating healthy because their breakfast was nutritious. Room service costs at around 3 dollars and it’s in the city centre so you have an evening work scouting the city. Generally everything was great in our 2 nights stay at Arusha Palace Hotel
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Date of stay: January 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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gracen552 wrote a review Sep 2021
Kenya5 contributions3 helpful votes
The service is off!. The hotel has zero COVID-19 protocols. Do not trust the five paged document shared before arrival. The staff did not wear masks. I attended a conference and the meeting room was congested with only doors as ventilation!
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Date of stay: September 2021
Value
Rooms
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Mazaher Chagani wrote a review Feb 2020
7 contributions2 helpful votes
Room was nice and comfortable. Was only there for 1 night during a stopover. Location wise very ideal i.e quite central in Arusha and their staff were super helpful and attentive. Would definately have it as an option for my next visit!
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Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Sally T wrote a review Jan 2020
54 contributions9 helpful votes
+1
For the price, I expected nothing short of a clean and spacious room topped with a pleasant view of the city. I slept like a baby that night. I stayed here on NYE on the 8th floor. I could see fireworks all across the city. On the 9th floor there was loud party going on, and the bass could be felt in my room and people were yelling up and down the hallway. So if you're looking for quiet location, make sure to not book the 8th floor on NYE. Cool cafes and supermarkets nearby if you want to buy some coffee and souvenirs back. Breakfast was one of the best I had in Tanzania. Their fresh fruits were superior to all.
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Date of stay: December 2019
Cleanliness
Service
Sleep Quality
Room Tip: Noise level on 8th floor can be loud if there is a party on the 9th floor.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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patsychom wrote a review Dec 2019
vancouver378 contributions145 helpful votes
Staff here very accommodating. Warm and friendly and happy to help with suggestions, advice and whatever they can do to make for a pleasant stay. Location is good as allows you to walk around the town, see the sites. Restaurant is not the best but ok - has a limited menu. Rooms were clean and spacious. Stayed for a couple of days and it worked well for our needs.
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Date of stay: October 2019
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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ZFR20 wrote a review Oct 2019
Perugia, Italy72 contributions2 helpful votes
We stayed for 2 nights (before and after our safari) and everything was super nice and clean! The staff was really gentle and available, always smiling The girl from the reception very professional and Pascal very kind and polite. The food into the resturaunt up to the roof was really tasty and good. As we were in honeymoon, they prepared us a very nice surprise (a lot of roses on the carpet, on bed a rose heart and everywhere and a fruit bowl). I highly recommend this hotel!!!!!
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Date of stay: September 2019
Location
Cleanliness
Service
Room Tip: high floor for the view is better
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from 657naomif, Guest Relations Manager at Palace Hotel Arusha
Responded Oct 25, 2019
Thank you so much for your wonderful review. It was indeed a pleasure to serve you. We are so glad that all went smooth and your trip was a memorable one. We aim to provide the best services for our customers and feedback like yours indicate that we are heading in the right direction.It was a treat being around such lovely Couple who made our work interesting during your stay. Looking forward to serve you again in the near future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Metwo3 wrote a review Oct 2019
United States293 contributions286 helpful votes
Booked a superior room. Asked for quiet location in reservation (received email confirming) and at check-in. I was given a Southeast corner room (#11 or 12) with bed, small table & chairs, small desk & chair, bench for luggage, closet, and large bath. Facing south was "city view" and north was "mountain view." I'm not sure which side other reviewers are labeling front and back. The east end and north side of the hotel are over streets. North faces a small boulevard, but that is evidently the side on which you hear the nightclub. Southeast corner faces street so does get the motorbike noise. The numbers are sequential down the hallway, not odd one side and even the other. Staff were nice; some in training; breakfast staff always overwhelmed. I could have saved money and booked a standard room--smaller with no table etc., but sufficient and in the middle of the building so away from the street. Would recommend south side quieter. Not sure if their windows open, though. The price for those rooms appropriate for the quality of the hotel, but price for better rooms too high. Good about my room: bed and pillows comfortable foam; wifi strong on 7th floor, but did not reach desk; sufficient counter space in bathroom, hangers in closet, safe, frig, kettle, furniture, air conditioning, windows open, hair dryer delivered when requested. Bad: lack of hot water--boiler turned off one day for repair, person who turns it on each morning late one day; holes in worn sheets; large holes in blackout curtains; doors not close completely unless slam; shower stall leaked and shower head badly scaled (I cleaned before using). Spa looked dismal. Minimal business center.
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Date of stay: September 2019
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
Room Tip: City view may be quieter
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Will R wrote a review Aug 2019
3 contributions
The hotel itself is OK, if a bit dated, however I type this at 3.30 on a Friday morning as the nightclub next door shows no sign of slowing down - the lack of sound insulation means that I am virtually on the dance floor! If clubbing from your own room is your thing, this is the place for you.
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Date of stay: August 2019Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Fran F wrote a review Aug 2019
Rome, Italy173 contributions59 helpful votes
Really reccomended if you have to stay few nights in Arusha to start or to end a safari tour. Near the city center, about 5 mins by walk to the lock tower. Great breakfast and really confy rooms with big bathroom.
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Date of stay: August 2019Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$103 - $189 (Based on Average Rates for a Standard Room)
LOCATION
TanzaniaArusha RegionArusha
NUMBER OF ROOMS
86
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PALACE HOTEL ARUSHA $115 ($̶1̶9̶8̶) - Updated 2022 Prices & Reviews - Tanzania

Frequently Asked Questions about Palace Hotel Arusha
What are some of the property amenities at Palace Hotel Arusha?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Palace Hotel Arusha?
Top room amenities include a minibar, air conditioning, and a refrigerator.
What food & drink options are available at Palace Hotel Arusha?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Palace Hotel Arusha?
Yes, free parking is available to guests.
Are there opportunities to exercise at Palace Hotel Arusha?
Yes, guests have access to a sauna during their stay.
Does Palace Hotel Arusha have airport transportation?
Yes, Palace Hotel Arusha offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Palace Hotel Arusha?
Yes, dry cleaning and laundry service are offered to guests.
Does Palace Hotel Arusha offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Is Palace Hotel Arusha accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.