Mount Meru Hotel
Arusha-Taveta Road Sekei Area, Arusha 2673 Tanzania
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Avg. $164 /night, 3/26 - 3/27
$178
per night
$168
per night
$157
per night
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About
#12 of 96 hotels in Arusha
Location
4.3
Rooms
4.3
Value
4.1
Cleanliness
4.5
Service
4.1
Sleep Quality
4.4
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Welcome to the Mount Meru Hotel. Located in Arusha, an oasis of tranquility on Tanzania's gateway to major tour tourist destinations regardless of the season, the hotel comprises of 178 well-appointed guest rooms and suites, 2 restaurants, 2 bars, 24-hour In-Room Dining service, an outdoor swimming pool and a well-equipped gymnasium. Mount Meru Hotel provides the perfect venue for meetings and events with more than 1500 sqm of meeting and banquet space, perfect for seminars, large conferences, cocktail events and corporate dinners, an ideal mix of categories to meet the needs of corporate and MICE visitors to the country. The property offers uninterrupted views of Mount Meru, the second-highest mountain in Tanzania, after Mount Kilimanjaro and pristine landscaped private gardens overlooking the Golf Club. The Mount Meru Hotel is located only 45 minutes drive from Kilimanjaro International Airport (JRO), 20 minutes from Arusha Airport (ARK) and a 10-minute walk from the Arusha International Conference Center (AICC), the historical Arusha Clock Tower, the German Boma and the Maasai Market Curios and Crafts.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Bar / lounge
Evening entertainment
Highchairs available
Airport transportation
Valet parking
Wifi
Pool / beach towels
Outdoor pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Poolside bar
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Salon
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Room service
Safe
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Mountain view
City view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Modern
City View
Languages Spoken
English, German, Hindi, Italian and 1 more
Location
Arusha-Taveta Road Sekei Area, Arusha 2673 Tanzania
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 61 out of 100
61
30 Restaurants
within 0.75 miles
Reviews
Traveler rating
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Detailed Reviews
We crossed the new year into 2024 at Mount Meru Hotel with my family and overall had a good stay. The rooms were spacious with all the necessary amenities were provided, the main issue was that the cleaning was sub-standard. On two occasions we had to re-call housekeeping to come back and clean the room because there was dust in the corners and under the bed. They also need to provide different sizes of towels, not just the large ones.
The breakfast buffet was really good, but the general restaurant menu and options are average for the high prices charged.
The swimming pool was a hit with our child.
We tried out the spa and it was honestly over-priced especially given that the spa is quite old and needs upgrading.
The fireworks show at midnight ringing in the was the highlight of our stay, it was simply spectacular.
The breakfast buffet was really good, but the general restaurant menu and options are average for the high prices charged.
The swimming pool was a hit with our child.
We tried out the spa and it was honestly over-priced especially given that the spa is quite old and needs upgrading.
The fireworks show at midnight ringing in the was the highlight of our stay, it was simply spectacular.
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Date of stay: January 2024Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mount Meru Hotel, Owner at Mount Meru Hotel
Responded Mar 11, 2024
Dear Beldinag Thank you for sharing your experience with us. I am truly sorry to hear that you felt your rooms were not as clean as they should have been. Rest assured I will be speaking to our housekeeping team. Thank you for your recommendations that have been taken into consideration. We hope it won’t be long until we welcome you back at Mount Meru Hotel: where we care about your experience. Warm Regards, Gift Wado, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
These reviews are machine translated from their original language. Show machine translations?
Very nice and comfortable hotel with large rooms and a very nice garden with pool. Breakfast is extensive, you can also sit outside on the terrace. Staff at reception are friendly and helpful. In the immediate vicinity there are also nice, local restaurants if you don't want to eat in the hotel. The city center is about 10-15 minutes on foot, at least during the day you can do well
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Automatically translated
Date of stay: March 2025Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I stayed about five days at the Mount Meru hotel and I really appreciated the atmosphere that reigned there.. the professionalism of the staff who were at our entire disposal and guided us wonderfully. I was especially amazed by the very courtesy of the room cleaners who were very attentive to us and ensured the ownership of our premises with great professionalism. I hope you will one day meet Linda...one of the women who takes care of the maintenance of the rooms, she puts so much professionalism into it that we thought she lived only for the hotel and the satisfaction of the customers. A big hat to her while hoping to have her climb the ladder in her work to share more of her experience with others. I highly recommend the host Mount Meru
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Date of stay: September 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mount Meru Hotel, Owner at Mount Meru Hotel
Responded Oct 9, 2022
Dear Eridyms We at Mount Meru Hotel genuinely appreciate your business. We appreciate taking your time to leave us a review. We are glad to hear that you had a warm encounter with Linda; your compliments have been passed on. We are pleased to know that you enjoyed the atmosphere in the hotel. Thank you so much for your support and we cannot wait to welcome you back for a wonderful experience. Regards, Purity Munge, Sales and Marketing Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is off the main highway, with lots of noise and traffic, with a very active club across the street. The "king" bed is really a full/queen-sized bed and hard as a rock. We had to ask for face cloths, and after being asked to "double check" the very small bathroom, we received the requested face and hand towels. Luckily we only had to stay over night for an early morning flight. We barely went to sleep, but after a long drive from the Serengeti, we just wanted to shower and get out of there at 4am to get on our flight to Zanzibar. We've stayed in 5-star hotels throughout 11 countries in Africa...and this is NOT one of them. 3 stars at the most.
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Date of stay: August 2023Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mount Meru Hotel, Owner at Mount Meru Hotel
Responded Aug 19, 2023
Dear tanatane Thank you for taking the time to give us feedback on your recent stay with us. We sincerely apologize for the inconvenience caused to you during your recent stay with us. We will certainly work on these areas and are currently in discussions with the bar owner across the road to reduce the music volume at night. Kind Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mt. Meru Hotel was an establishment in Arusha, but it is now getting old and outdated. Room, although refurbished, is small by today's standard, quality of service is not high, especially compared with another top hotel in Arusha. Restaurants need improvement on the variety and quality of foods offered as well as efficiency of services. Wifi is extremely slow or simply unavailable when you need it, and keep dropping every few minutes. Its shops are also small and old. Concierge is not proactive nor very helpful. It is sad and disappointing, and suboptimal, especially for business stay.
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Date of stay: September 2024Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip:Â From outside it looks like the hotel has access to the Golf Course in front of it, but in fact...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mount Meru Hotel, Owner at Mount Meru Hotel
Responded Dec 24, 2024
Dear Eagle32016 Your review means a lot to us. Sincere apologies for the inconvenience caused, especially from our F&B and Front Office department. This is most definitely not the norm at our hotel. Rest assured we are making all the efforts necessary to mitigate the shortcomings and to provide the best service what we are known for. We hope it won’t be long until we welcome you back at Mount Meru Hotel: where we care about your experience. Warm Regards, Gift Wado, GM
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
May work for one night but we had many frustrations during our 3 night stay.
A lot to write about but I will keep it to the essential
On the positive side, friendly staff, hotel well located, rooms are clean.
Areas of improvement
1 - If wifi is important, simply go somewhere else. It is not workable.
2 - Noisy air conditioner
3 - Key for the room need to be reactivated all the time, sometimes 2-3 times per day
4 - argument on my bills, which was prepaid by agency, they told me it wasn’t paid.
6 - bathroom sink clogged
5 - not enough chairs around the pool. Main reason we choose the hotel
6 - every night around 8h00 the power goes off in the hotel for like 2 seconds, very unusual.
Food was okay, I am not sure I understand people here that go beyond that
Overall it is worn out, the building, the rugs on the room floors, the chairs
We don’t recommend this hotel
Management: please don’t even respond you will address the key activation and WiFi issues , something you are well aware of based of previous reviews.
A lot to write about but I will keep it to the essential
On the positive side, friendly staff, hotel well located, rooms are clean.
Areas of improvement
1 - If wifi is important, simply go somewhere else. It is not workable.
2 - Noisy air conditioner
3 - Key for the room need to be reactivated all the time, sometimes 2-3 times per day
4 - argument on my bills, which was prepaid by agency, they told me it wasn’t paid.
6 - bathroom sink clogged
5 - not enough chairs around the pool. Main reason we choose the hotel
6 - every night around 8h00 the power goes off in the hotel for like 2 seconds, very unusual.
Food was okay, I am not sure I understand people here that go beyond that
Overall it is worn out, the building, the rugs on the room floors, the chairs
We don’t recommend this hotel
Management: please don’t even respond you will address the key activation and WiFi issues , something you are well aware of based of previous reviews.
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Date of stay: August 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cons:
- check in to check out, the entire process is very slow. They have two terminals and plenty staff but it seems like one person does everything while the rest hang around. Getting checked in and then waiting for my statement at check out was a very long arduous process. Give it 15-20 mins atleast for a process that should take 5 mins.
- could not get hold of the spa nor room service. I had to call reception to connect me to room service and only then would they pick up the phone. Food took almost an hour to get to the room and yet again I had to go via reception to contact them at all.
- Hotel and rooms outdated.
Would not return.
- check in to check out, the entire process is very slow. They have two terminals and plenty staff but it seems like one person does everything while the rest hang around. Getting checked in and then waiting for my statement at check out was a very long arduous process. Give it 15-20 mins atleast for a process that should take 5 mins.
- could not get hold of the spa nor room service. I had to call reception to connect me to room service and only then would they pick up the phone. Food took almost an hour to get to the room and yet again I had to go via reception to contact them at all.
- Hotel and rooms outdated.
Would not return.
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Date of stay: December 2024Trip type: Traveled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mount Meru Hotel, Owner at Mount Meru Hotel
Responded Jan 22, 2025
Dear Cosmopolitan614427 It was truly disheartening to read your review regarding your stay with us at Mount Meru Hotel. However I still thank you for taking the time to express your genuine dissatisfaction which went a great way in helping us iron out the wrinkles in our service. Please be assured that this is not an indicative of the high standards we aspire to offer, and as such, the associates concerned have been informed and measures have and will be taken to ensure that such situations do not recur in the future and we improve on the services we offer. We are so sorry that you felt the service was not up to par with the surroundings. We will be using your review as an example in upcoming staff training programs so that our employees can better understand how their actions can impact the Guest experience. I sincerely hope you will be able to give us one more chance to impress you and give you that memorable stay that was sadly lacking the first time round. Warm Regards, Kasun DESILVA, Rooms Division Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nice hotel, beautiful grounds, excellent restaurant and breakfast. The rooms were large, clean and well appointed, the bed was very comfortable. Most of the power outlets were incased in a frame, which impeded easy use of a step down converter. I did not see any USB outlets in my room. Staff was friendly. I do not give this hotel 4 or 5 stars due to their laundry service. The laundry form indicates that early morning requests will be returned the same day. However, despite informing a floor staff person that I was leaving an item for laundry, the item was not returned that evening nor the next morning.
I never saw it again. It vanished. No apology received.
I never saw it again. It vanished. No apology received.
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Date of stay: June 2024Trip type: Traveled with friends
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip:Â Travel with a top brand step down converter, as well as a battery brick.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mount Meru Hotel, Owner at Mount Meru Hotel
Responded Jul 9, 2024
Dear 526madeleinef, First and foremost, we would like to thank you for choosing Mount Meru Hotel, Arusha as your hotel of choice during your recent visit. We greatly appreciate you taking the time to leave us a positive review and we are pleased to learn that you were happy with your overall experience, Nice Hotel, Beautiful grounds, excellent restaurant and breakfast, the rooms were large, clean and well appointed, the bed was very comfortable. We surely will see to the power outlets and please accept my sincere apology with the Laundry movement and will make all the efforts to mitigate the shortcomings and to provide the best service what we known for. We hope that we will have the opportunity to welcome you back to our hotel soon. Sincerely yours, Kasun De Silva Rooms Division Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed in this hotel the night before and the night after climbing Kili with Climbing Kilimanjaro (a great guide company).
The first room I stayed in on the 4th floor was good. The air conditioning was a bit finicky and the shower wasn't very well designed (only separated from the bathroom by a single wall). Using the shower leaves the entire bathroom floor wet.)
The breakfast buffet was great though, with all sorts of good food to fuel us on our way up Kili.
After a successful climb up Kili for everyone in the group we were back at the hotel and I ended up in a room on the 5th floor. In this room the toilet flushing lever was broken. The tub-shower combo was even more poorly designed and taking a shower yet again flooded the bathroom with water. Thankfully they had at least 4 towels so I could pile them up so my feed didn't get wet every time I went in the bathroom.
Our group went down for dinner that night and the service we incredibly slow. It took them 30 minutes to fulfill our drink order and another hour to get our dinner. The waitress also didn't understand English and got quite a few things wrong. I certainly don't expect everyone in other countries to speak English, but I do expect a hotel of this size and quality to have servers that can operate accurately in English.
The bed was plenty comfortable in both rooms.
In the end, while I would expect more out of a hotel like this, it was good overall.
The first room I stayed in on the 4th floor was good. The air conditioning was a bit finicky and the shower wasn't very well designed (only separated from the bathroom by a single wall). Using the shower leaves the entire bathroom floor wet.)
The breakfast buffet was great though, with all sorts of good food to fuel us on our way up Kili.
After a successful climb up Kili for everyone in the group we were back at the hotel and I ended up in a room on the 5th floor. In this room the toilet flushing lever was broken. The tub-shower combo was even more poorly designed and taking a shower yet again flooded the bathroom with water. Thankfully they had at least 4 towels so I could pile them up so my feed didn't get wet every time I went in the bathroom.
Our group went down for dinner that night and the service we incredibly slow. It took them 30 minutes to fulfill our drink order and another hour to get our dinner. The waitress also didn't understand English and got quite a few things wrong. I certainly don't expect everyone in other countries to speak English, but I do expect a hotel of this size and quality to have servers that can operate accurately in English.
The bed was plenty comfortable in both rooms.
In the end, while I would expect more out of a hotel like this, it was good overall.
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Date of stay: January 2023Trip type: Traveled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mount Meru Hotel, Owner at Mount Meru Hotel
Responded Feb 8, 2023
Dear Nelsa 2015 Thank you for your recent review. We would like to apologies for the inconvenience caused to you in both rooms. This is a design issue and we are embarking on a refurbishment exercise in the first quarter of this year and will have this rectified. The refurbishment exercise will not impact on the operations of the hotel. With regards to slow service during dinner, this has been bought to the attention of our Food and Beverage Team and will be dealt with accordingly. Thank you for the wonderful comments on our Breakfast buffet and I will certainly pass on your sentiments to our Head Chef. We do appreciate constructive criticism to assist us in improving our services to our esteemed guests. Warm Regards Jonathan Cox General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Well, we often go for holidays and during this time we stay in hotels. Usually we book budget hotels but here I would like to share my experience of staying at the MT. Meru hotel in Arusha which is a Five Stars property Holiday hotel in Arusha Tanzania. Actually, during last DEC holidays we went to A1 hotel and resort Arusha.
It is a massive hotel with hundreds of rooms and we got really impressed by the interiors. Beside comfortable rooms, this hotel had many facilities for the guests for example swimming pool where we had a lot of fun together as a family but the gym was too small and the internet too slow.
However The best part of the stay in this hotel was the food the restaurant where we tried few international foods. The food was finger licking delicious and we ate to the fullest. I feel lucky it been a first time stay. Thanks for the hospitality.
It is a massive hotel with hundreds of rooms and we got really impressed by the interiors. Beside comfortable rooms, this hotel had many facilities for the guests for example swimming pool where we had a lot of fun together as a family but the gym was too small and the internet too slow.
However The best part of the stay in this hotel was the food the restaurant where we tried few international foods. The food was finger licking delicious and we ate to the fullest. I feel lucky it been a first time stay. Thanks for the hospitality.
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Date of stay: December 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mount Meru Hotel, Owner at Mount Meru Hotel
Responded Dec 28, 2022
Dear Farooq. Thank you for the wonderful feedback on our rooms, facilities, service and especially the finger licking delicious food. We will be upgrading our Wfii in early January and apologize for the slow internet service. Warm Regards Jonathan Cox General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Yes.
There is a smoking area.
Contact them through their website, and they will do their best to accommodate your needs!
We were on a business trip here last time so we were taken to the hotel by a private van. Not really sure if was including in the hotel charge as it was company paid. The next day, we met the same driver named Henry and negotiated to give us a tour of the area. We closed the deal for about $50. He speaks good english and took us to this nice resto that serves bbq at really, really cheap price. â€+255 757 024 493‬
Hi Doctor,
Welcome to Mount Meru Hotel.
The weather in March is not very cold especially in the afternoon. You can swim!
Hi again Doct. We use UK sockets!
"From outside it looks like the hotel has access to the Golf Course in front of it, but in fact there is no access."Read full review
"The first 2 nights we had a room overlooking the garden The last night we had a room that faced Mount Meru"Read full review
…
PRICE RANGE
$191 - $252 (Based on Average Rates for a Standard Room)
LOCATION
TanzaniaArusha RegionArusha
NUMBER OF ROOMS
178
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Mount Meru Hotel
Which popular attractions are close to Mount Meru Hotel?
Nearby attractions include Duma Explorer (0.5 miles), Mount Meru (0.04 miles), and Sidai Center Workshop & Retail Store (0.6 miles).
What are some of the property amenities at Mount Meru Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Mount Meru Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Mount Meru Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Mount Meru Hotel?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to Mount Meru Hotel?
Conveniently located restaurants include Georges Tavern, Pablo Picasso Café, and The Blue Heron.
Are there opportunities to exercise at Mount Meru Hotel?
Yes, guests have access to a pool and a fitness center during their stay.
Does Mount Meru Hotel have airport transportation?
Yes, Mount Meru Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Mount Meru Hotel located near the city center?
Yes, it is 0.5 miles away from the center of Arusha.
Are any cleaning services offered at Mount Meru Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Mount Meru Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.