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Hotel Novotel Taipei Taoyuan International Airport

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Hotel Novotel Taipei Taoyuan International Airport
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1,626 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Novotel Taipei Taoyuan International Airport
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Showing 1,144: English reviews
Colorado Springs, Colorado
Reviewed June 17, 2014

I stayed at this hotel one night upon arrival to Taipei and one more night just before departing Taiwan. It's only a five minute free-shuttle ride to the hotel from the airport. When I arrived someone was there holding a sign up to meet me and accompany me to the hotel. That was a very nice surprise. I checked into...

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Helpful?
Thank Tim S
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Manila, Philippines
Reviewed June 16, 2014

Our trip was just a stopover for one night. We arrived at 6am and left 9am the next day. The earliest they could give a room was 10am without charging us half a day so we decided to just go to the city already to spend the day. IT worked well for us. The hotel itself is in the airport...

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Helpful?
2Thank PeterAngliongto
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, We very much appreciate your detail comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality...

Reviewed June 14, 2014 via mobile

I called Novotel to inquire about the room rate around midnight on 15/Jun. After the phone start ringing for a long while, it was answered by a male staff with an extremely rushing greeting. I mentioned that I would like to check the rooms availability. The staff told me that the Front Desk is busy at the moment, he will...

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Helpful?
234Thank Jayce C
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Taipei Taoyuan International Airport. I am sorry to know our staff service quality not match to your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is...

san jose, ca
Reviewed June 13, 2014

OK, it's right at the end of the airport. No, you cannot walk here. The shuttle to this place is around the back of the airport, look for #9 kiosk, and the white bus that says Novotel Airport on it. So once you exit customs, walk to right, then hang another right and straight thru to back of airport exit...

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Helpful?
1Thank tony_zla
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. We are glad to know you did enjoy our Fitness center facilities , It is always a pleasure to receive positive feedback from our guest. Thank you again for sharing your experience, and we hope your next visit will be as pleasant...

Sabah Malaysua
Reviewed June 12, 2014

5 min away from airport. Hotel have provide shuttle bus in every half hour. Breafast & dinner is good. stay at Premier suite located at top floor. Room are clean, bed are comfortable,with fruit basket. large space.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank hotelliit
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eric Rimbeuf General Manager Novotel Taipei Taoyuan International Airport

Edinburgh, United Kingdom
Reviewed June 11, 2014

A classic airport nearby rip off..but this lot took the Jimmy. Already 5 times more expensive than normal hotels..they made me pay a depositor the room for my one night stay. Next morning I almost missed flight because shuttle bus only leaves every 30 minutes

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136Thank Mark34567
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Taipei Taoyuan International Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to...

Provo
Reviewed June 11, 2014

Review collected in partnership with Accorhotels.com
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Helpful?
Thank James R
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Brisbane, Australia
Reviewed June 10, 2014

Review collected in partnership with Accorhotels.com
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Helpful?
Thank J0hn_C374
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Kuala Lumpur, Malaysia
Reviewed June 8, 2014

Review collected in partnership with Novotel Hotels
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Helpful?
1Thank Holiday-lah
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Troy, Ny
Reviewed June 1, 2014

I loved your hotel. The room was clean. The pool was needed after such a hot day in taipee, and the food was great. Can't ask for anything more. this is just filler. I did not know you needed to types.

Review collected in partnership with Novotel Hotels
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Helpful?
Thank Space M
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eric Rimbeuf General Manager Novotel Taipei Taoyuan International Airport

Questions? Get answers from hotel staff and past guests. Ask a question

926 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Airport Transportation
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service

Additional Information about Hotel Novotel Taipei Taoyuan International Airport

Address: No.1 Terminal South Road, Dayuan Town, Taoyuan 337, Taiwan
Location: Taiwan > Taoyuan
Price Range: $122 - $225 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Novotel Taipei Taoyuan International Airport 5*
Number of rooms: 360
Reservation Options:
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Hotel Style:
#1 Spa Hotel in Taoyuan
#1 Luxury Hotel in Taoyuan
#1 Business Hotel in Taoyuan
#13 Best Value Hotel in Taoyuan
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Novotel Taipei Taoyuan International Airport staff and other travelers.
39 questions
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Fontana, California

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Questions? Get answers from Hotel Novotel Taipei Taoyuan International Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Stay on the side facing the airport to see planes landing and taking off.”
 of 5 bubbles ronsS9594TW, 5 days ago | Read review
“All are good”
 of 5 bubbles DavidL374, 1 week ago | Read review
“Any rooms a good room!”
 of 5 bubbles 32807, 2 weeks ago | Read review
“One side of the hotel faces the airport runways. If you're bothered by the noise of planes, request the other side of the building.”
 of 5 bubbles BrianGradySF415, 2 weeks ago | Read review
“Persons with Disabilities rooms are near elevators.”
 of 5 bubbles CPFam, 4 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question