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Hotel Novotel Taipei Taoyuan International Airport

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Hotel Novotel Taipei Taoyuan International Airport
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1,434 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Novotel Taipei Taoyuan International Airport
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Showing 1,014: English reviews
Taiwan
Level Contributor
19 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
1 of 5 stars Reviewed July 27, 2014

It is not my first time to saty in this hotel, actually i am a club member. I checked in in July 20th for one night. The front desk lady had a quickly check in service with cold face. It seems they are more friendly with oversea traveller than a local Taiwanese. There is no smile face and say hello.... More 

Helpful?
11 Thank Max_Taiwan
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Taipei Taoyuan International Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to... More 

Auckland Region, New Zealand
Level Contributor
245 reviews
154 hotel reviews
common_n_hotel_reviews_1bd8 140 helpful votes
4 of 5 stars Reviewed July 21, 2014

We stayed at two airport hotels - one on the way in and one on the way out of Taoyuan. Both good, but for a lovely last night this certainly fitted the bill. Great view of the planes taking off. Pool was gorgeous. Restaurant so so with inexperienced staff. Shuttle went smoothly and having paid for breakfast we were given... More 

Helpful?
Thank hinau
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Taipei Taoyuan International Airport. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity... More 

Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 21, 2014

Good hotel for a quick meeting near the airport vicinity. Hotel room average but have wifi on all floors. Spa can be costly but really good experience massues. Very friendly hotel staff. Have shuttle bus both ways from the airport.

Helpful?
Thank SammyMuthu
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

Guangzhou, China
Level Contributor
17 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed July 13, 2014 via mobile

We have stayed here one night en route from KL to LA. We wanted to break up the journey for our two small boys. It's perfect. Very close to the airport, smooth check in, rooms smallish but big enough for the four of us for one night. There is a lot to do to occupy kids for the day -... More 

Helpful?
1 Thank bg4777
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

Kapiti
Level Contributor
116 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed July 5, 2014 via mobile

Very close to the international airport for Taipei. We stayed one night - arrived late and left before breakfast. Free shuttle to the airport. Very clean and modern. Good amenities in the room. Very efficient and helpful front desk staff - I think it was the fastest checkin and checkout I have ever experienced.

Helpful?
Thank Fiona B
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially to Front desk staff. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to... More 

San Diego, California
Level Contributor
63 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
3 of 5 stars Reviewed July 2, 2014

The room was clean and the hotel was overall good. The only thing that got to me was that I went to eat lunch at their restaurant named The Square, ordered a Sprite and a cheeseburger, and it cost me $26. Be prepared to pay a lot for your food.

Helpful?
2 Thank Katrina M
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Taipei Taoyuan International Airport. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity... More 

Santa Ana, California
Level Contributor
192 reviews
106 hotel reviews
common_n_hotel_reviews_1bd8 143 helpful votes
4 of 5 stars Reviewed June 27, 2014

We arrived around midnight after catching their free shuttle and were welcomed by a very friendly desk agent. As a Platinum member, I was upgraded from a standard room to an executive floor room on the top floor. The room had a view of the building next to the hotel, but the room was modern and nice. The bathroom was... More 

Helpful?
2 Thank Dr_Drew2
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive customer feedback. I will share your comments with our team, especially to our Front desk agents. I am sure that this feedback will serve as an encouragement to all of our staff as we strive... More 

Boston, Massachusetts
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
1 of 5 stars Reviewed June 27, 2014

The location is far from the airport, and the shuttle bus doesn't come regularly. I had to wait for an hour for the shuttle bus to come. The font desk was very cold, no smile. A good customer service should make the customers feel welcome, and this hotel failed to do so. The room was clean, but it was quite... More 

Helpful?
14 Thank Julia W
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Taipei Taoyuan International Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Pool
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Airport Transportation
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking

Additional Information about Hotel Novotel Taipei Taoyuan International Airport

Address: No.1 Terminal South Road, Dayuan Town, Taoyuan 337, Taiwan
Location: Taiwan > Taoyuan
Price Range: $120 - $140 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Novotel Taipei Taoyuan International Airport 4*
Number of rooms: 360
Reservation Options:
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Hotel Style:
#1 Luxury Hotel in Taoyuan
#1 Spa Hotel in Taoyuan
#1 Business Hotel in Taoyuan
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