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City Suites Gateway

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234 Reviews from our TripAdvisor Community

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Showing 79: English reviews
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Very close to the Airport, just 5 mins by taxi. It would be better if the hotel can provide free shuttle bus. Great staff at the reception. Room is big and comfortable. Only downside is that the lift is always full in the morning and I have to carry my own luggage down via the stairs as I am in... More 

Thank JesperG
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We were there for two nights. The first night was on 09 July; the second night on 28 July. These two nights were primarily stops in between our final destinations. We just needed a place to crash until our morning flight. The hotel far exceeded our expectations considering some of the negative reviews from TA. The rooms were great and... More 

Thank Soursdey M
Phnom Penh, Cambodia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I called up this number +886 3 385 3017 and the person who answered it was a guy. I could not speak Chinese so I asked if he could speak English because I needed help with my booking. He again replied to me in Chinese. I asked him again if he could speak English then he asked me back in... More 

Thank Navinth

Travelers are raving about these Taoyuan hotels

Hong Kong, Hong Kong
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed July 24, 2016

Our flight was very early so I booked the room there for a night. Big room, but it is old and smelled badly. Thankfully the bathroom has renovated. However, fleas in the room is unforgivable. The next morning, we found we all got stung. staff were very efficient. Early morning they helped us check out, call a taxi and pack... More 

Thank Connie F
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 10, 2016

The hotel is close to the airport. The room is nice and meet upto the standard. Variety of choices at breakfast. The staff don't speak English but you can notice that they try to communicate and would like to service. The back of the hotel is a scenic view where you can stretch out and relax, a few pictures could... More 

Thank สิรินาถ แ
Thessaloniki, Greece
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed June 8, 2016 via mobile

I have stayed there for 3 nights. I felt like the invisible traveler. No contact with personnel. They either ignored me or just avoided to interact. Hotel needs renovation, there is no lounge, no bar, no outdoor, nothing interesting to do. Rooms are comfortable and clean but very small. Breakfast lunch and dinner are below average. Poor variety, bad taste... More 

Thank pavlos_poulios
Level Contributor
44 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed May 26, 2016

Stay there to enjoy the hotel? Not really. If to get a early morning flight, this is a convenient place to stay. It is a transit type of hotel. Therefore, you will see a lot of tour guests in group, that make a lot of noise as tour usually do (one of the thing package tour guests enjoy is the... More 

2 Thank Clementcc
Ahmedabad, India
Level Contributor
66 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed May 10, 2016

Stayed in this hotel for transit hotel location is really good very near to airport max 10 min to reach staff seemed in real hurry and were not as welcoming and smiling. however thery arrange the taxi in morning though we were late than actual time. Breakfast was good with handful of options rooms were bit old like not flat... More 

2 Thank Jaineshshah
Helen_Chen, 客戶關係經理 at City Suites Gateway, responded to this review

Dear Mr./Ms. Jaineshshah, Greetings from City Suites - Taoyuan Gateway. Thanks for your review on Tripadvisor. We are delight to inform you that City Suites - Taoyuan Gateway is renewing some amenities gradually, including TV. However, we are sorry to know that our receptionist did not let our guest feel warm and welcome. We will have our senior manager of... More 

San Francisco, California
1 review
1 of 5 stars Reviewed May 10, 2016

Front desk rep is nice. Convenience for travelers go access airport, but no shutter service available. Room is clean; however; no A/C and TV connection for the date I stayed and they offered fan instead. Wifi is very slow.

Thank henrylo2005
New York City, New York
Level Contributor
98 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
4 of 5 stars Reviewed April 26, 2016

Spent 1 night at this property. LOCATION: Rates here are significantly cheaper than its main competitor, a higher star ranked hotel on-site at TPE. While they don’t have a shuttle service (reduces overhead & keeps prices reasonable) the hotel is only a 10 min taxi ride from the airport, and the drivers there are familiar with its location. Generally, licensed... More 

5 Thank Nurikabe_12
Helen_Chen, 客戶關係經理 at City Suites Gateway, responded to this review

Dear Mr. / Ms. Nurikabe_12 Greetings from City Suites - Taoyuan Gateway. It is always a great pleasure to receive such a positive and detailed feedback as it definitely gives us great motivation towards keeping the high standard of service that we always strive to pursue. We did receive several review about mold smell and our team are working hard... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Hotel & Grounds (14)
Room/Suite (28)
Dining (13)
Bathroom (15)
View from Room (3)
Other (25)

Management photos: Courtesy of the property manager

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  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
Things to do
  • Restaurant
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Self-Serve Laundry

Additional Information about City Suites Gateway

Address: No.442 Zhongzheng East Road, Dayuan Town, Taoyuan 337, Taiwan
Location: Taiwan > Taoyuan
Price Range: $58 - $92 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — City Suites Gateway 4*
Number of rooms: 150
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Also Known As:
City Suites Gateway Hotel Taoyuan
City Hotel Taoyuan
Hotel Style:
#8 Luxury Hotel in Taoyuan
#9 Best Value Hotel in Taoyuan
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