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Grand Hi-Lai Hotel Kaohsiung

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#24 of 312 Hotels in Kaohsiung
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Grand Hi-Lai Hotel Kaohsiung
Grand Hi-Lai Hotel Kaohsiung
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665 Reviews from our TripAdvisor Community

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Showing 331: English reviews
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London, England, United Kingdom
Reviewed 6 days ago NEW

This is a well established hotel in the centre of town with all the facilities you would expect in a new one. Spacious rooms, well-equipped gym, grand swimming pool, good food in all its restaurants and a broad spread for breakfast is on offer. Even service is excellent. One feature I have never come across before was when I came...

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Helpful?
Thank Ajay D
Italy
Reviewed 6 days ago NEW

I decided to go to Hi Lai, thanks to a kaohsiung's friend who worked in this hotel. The idea was to let me show a room. As I entered I saw a cozy lobby lounge and decided to eat something.As I sat, the supervisor immediately came to me, wondering if I was drinking or even eating.She brought me the menu...

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Helpful?
Thank 715samurai
Winchester, United Kingdom
Reviewed 1 week ago via mobile

Excellent short stay in the grand hi lai, topped with visit to the rooftop pool which was fantastic. Great views, large rooms, choice of restaurants, and friendly staff. New hotel but old world charm.

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Thank erush2017
Reviewed 2 weeks ago via mobile

The hotel itself is beautiful, with a grand entrance, bar, restaurants and lounge. It is convenient situated with lots of local shops around, including a mall which sells only branded stuff. Check in was good and quick. Very friendly staff. The rooms are spacious and beautiful. The bathrooms were clean and had options for showers and soaking in bath tubs....

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Thank Ro D
Reviewed 4 weeks ago via mobile

This hotel had many positive aspects, but the best part was their shower. A great water pressure with fragrant bath products made a shower experience wonderful each time. Their bathtub was deep and wide, which made taking a bath enjoyable. A++ for their bathroom. They also had a USB charger with multiple charging ports which came in handy every night...

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Helpful?
Thank Sam7413
漢來大飯店GrandHilaiHotel, 漢來大飯店Grand Hilai Hotel at Grand Hi-Lai Hotel Kaohsiung, responded to this review

Thank you for your comments regarding your last visit with us. We appreciate your comments and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again.

Toronto, Canada
Reviewed 4 weeks ago via mobile

One of the city's top hotels, and it knows it. A very big place, ornately decorated, but with not much in the way of a personal touch. Although a bit disappointed to be on the lowest floor of accommodations (the 26th), the room was very spacious and we'll appointed. Red marble must have been on special when this was being...

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Helpful?
Thank DaveBTO72
漢來大飯店GrandHilaiHotel, 漢來大飯店Grand Hilai Hotel at Grand Hi-Lai Hotel Kaohsiung, responded to this review

Thank you for your comments regarding your last visit with us. The Grand Hi-Lai Hotel is always seeking ways to improve upon our existing standards and amenities. It was our honor to have you stay with us, and we hope you have a very wonderful stay there! Guest encourages like these are of the utmost value to us and considered...

London, United Kingdom
Reviewed 4 weeks ago via mobile

The service here is amazing, everyone is friendly and nothing it too much trouble. My room was huge and had a lovely view and the cleaning service was great to. There were two minor points for a hotel with so many restaurants all of which seemed to be great quality, room service was very poor. There was limited choice and...

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1Thank Joeavison
漢來大飯店GrandHilaiHotel, 漢來大飯店Grand Hilai Hotel at Grand Hi-Lai Hotel Kaohsiung, responded to this review

Thank you for your comments regarding your last visit with us. The Grand Hi-Lai Hotel is always seeking ways to improve upon our existing standards and amenities. As you mention about room service and the gym, we apologize for any inconvenience. Your comments and circumstances have been taken very seriously and are currently being discussed by our management staff. We...

Sydney, Australia
Reviewed March 22, 2017 via mobile

Stunning 5 star grand hotel with an old world charm and ambience. It's everything you expect of a 5 star hotel, right from the foyer and lobby right through to the marble bathroom floor in the rooms, everything just screams opulence. Staff are friendly and helpful and not at all pretentious. Recommended!

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Thank Paul H
漢來大飯店GrandHilaiHotel, 漢來大飯店Grand Hilai Hotel at Grand Hi-Lai Hotel Kaohsiung, responded to this review

Greetings from the Grand Hi Lai Hotel in Kaohsiung! We hope you enjoy your stays with us and that our staff accommodates you well! We would like to thank you very much for sharing your impression of our services and accommodations. Guest encourages like these are of the utmost value to us and considered by all levels of our staff...

Melbourne, Australia
Reviewed March 20, 2017

Stayed for 3 nights at the hotel during a conference. The lobby is very impressive with huge chandeliers and lovely flowers. The staff at reception are efficient and nice. The hotel also sits above a shopping mall and food court with supermarket that is very handy. Had a room on the 33rd floor with harbor views. The city isn't that...

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Helpful?
Thank LeavingGoodTips
漢來大飯店GrandHilaiHotel, 漢來大飯店Grand Hilai Hotel at Grand Hi-Lai Hotel Kaohsiung, responded to this review

Thank you for your comments regarding your last visit with us. The Grand Hi-Lai Hotel is always seeking ways to improve upon our existing standards and amenities. As you mention about the hair dryer and hair conditioner, we apologize for any inconvenience. We also provide another kind of hair dryer and hair conditioner by request. We are going to have...

Singapore
Reviewed March 18, 2017 via mobile

We stayed in connecting rooms for 2 nights, superior harbour view and healthy room. My hubby wasn't feeling too well on check in day as he got food poisoning. When we were at Jing Yuan Farm, I called up the hotel at 11am+ and asked if they could let my hubby check in first, they readily said yes and asked...

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Helpful?
Thank Leshel03
漢來大飯店GrandHilaiHotel, 漢來大飯店Grand Hilai Hotel at Grand Hi-Lai Hotel Kaohsiung, responded to this review

Thank you for sharing your impression of our services and accommodations regarding your last visit with us. Guest encourages like these are of the utmost value to us and considered by all levels of our staff and management, especially your comments. We will pass your appreciation to our staff. We appreciate your comments and sincerely hope that all areas of...

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Breakfast included
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Breakfast included
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation

Additional Information about Grand Hi-Lai Hotel Kaohsiung

Address: No.266 chenggong First Road, Qianjin District, Kaohsiung 801, Taiwan
Location: Taiwan > Kaohsiung
Price Range: $118 - $157 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Hi-Lai Hotel Kaohsiung 4.5*
Number of rooms: 550
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Also Known As:
Grand Hi Lai Hotel
Grand Hi Lai Kaohsiung
Hotel Style:
#1 Business Hotel in Kaohsiung
#5 Luxury Hotel in Kaohsiung
#9 Romantic Hotel in Kaohsiung
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Questions & Answers

Here's what travelers have asked, with answers from Grand Hi-Lai Hotel Kaohsiung staff and other travelers.
3 questions
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San Jose, California

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Questions? Get answers from Grand Hi-Lai Hotel Kaohsiung staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Higher-up gives a good view of the City”
431ajayd, 6 days ago | Read review
“Higher floor, better views of city and quieter as streets have heavy traffic.”
rbthodge, Feb 28, 2017 | Read review
“Persons with disabilities should check out the rooms with the open shower with proper drainage.”
CPFam, Feb 22, 2017 | Read review
“You can get good deals but I didn't book myself so not sure where to get the best deals.”
cheaton186338, Feb 22, 2017 | Read review
“Highly recommended hotel in Kaoshiung”
, Dec 21, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question