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Promisedland Resort & Lagoon

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Promisedland Resort & Lagoon
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251 Reviews from our TripAdvisor Community

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Showing 55: English reviews
Hsinchu, Taiwan
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed October 27, 2015

This is my first time to see the mouse in hotel. Its really scared. Our room is two-bed room. After kids were sleep, one mouse came up and went around the clothes chest. Then it went cross the room and went into the sofa. I called the front desk. We waited so long and they called back to let us... More 

Helpful?
Thank CavyChen
Plcresort, 公關經理 at Promisedland Resort & Lagoon, responded to this review

Dear honoured guest, Firstly, thank you so much for the comments. However, we regret there are some small things that make you uncomfortable. We have discussed thoroughly about what you mentioned, the need for a review of some of the absolute improvement and amendment will be carried out. Thank you for your advice to us, we will be diligent to... More 

New York City, New York
1 review
5 of 5 stars Reviewed October 22, 2015

We had a wonderful time staying at the hotel. We held our wedding in Hualien, and we treated our guests to a night stay at Promisedland, and everyone had a wonderful time, especially those with kids!! There are a lot of activities for children and the service is warm and personable, a great place to enjoy Hualien's relaxing pace of... More 

Helpful?
Thank Theresaaaaaaaa
Plcresort, 公關經理 at Promisedland Resort & Lagoon, responded to this review

Dear honoured guest, Thank you for sharing your precious opinions here. We are grateful for your being fond of the Promisedland Resort. We have the most abundant ecological environment and unique design ideas. Coexisting with the environment and offering best service are the happiest thing for us. We will continue to work hard for your next visiting. Many thanks and... More 

McKinney, Texas
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed August 14, 2015

When I first got to the hotel lobby, the service was very nice. They showed us where our hotel room was since the resort is very big. They even had a golf cabby to take us to our hotel rooms. The two story room was above standards, with a nice, large bathroom and a beautiful view from the second floor... More 

Helpful?
1 Thank Edward H
Plcresort, 公關經理 at Promisedland Resort & Lagoon, responded to this review

Dear honoured guest, Thank you for sharing your precious opinions here. We are grateful for your being fond of the Promisedland Resort. We have the most abundant ecological environment and unique design ideas. Coexisting with the environment and offering best service are the happiest thing for us. We will continue to work hard for your next visiting. Many thanks and... More 

taipei
Level Contributor
216 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
3 of 5 stars Reviewed August 13, 2015

The rooms are large in size, the hotel is on a very large piece of property, but the rooms need some work, there was even a bee hive right outside my porch. It is quite expensive for what it is, and the location of the hotel quite far from everything.

Helpful?
Thank yotsu
Plcresort, 公關經理 at Promisedland Resort & Lagoon, responded to this review

Dear honoured guest, Thank you for sharing your precious opinions here. We are grateful for your being fond of the Promisedland Resort. We will improve your suggestions and review and look forward to your next season, and we feel the best service.  Many thanks and all the best. More 

Taipei, Taiwan
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed January 31, 2015

It's great hotel at Hualien in Taiwan. We spend two nights in Promisedland resort for family time. My children love the environment, and hotel have DIY class that make kids fun. Swimming pool is cool and pleasure-boat is so unique. Staffs are friendly. It is good place for family and just married. I really recommend this lovely hotel.

Helpful?
3 Thank Acepan
Plcresort, 公關經理 at Promisedland Resort & Lagoon, responded to this review

Dear honoured guest, Thank you for your precious opinions and recommendations here. Offering best service is the happiest thing for us. We're looking forward to your next visiting. Many thanks and all the best. More 

Ljubljana, Slovenia
Level Contributor
665 reviews
112 hotel reviews
common_n_hotel_reviews_1bd8 490 helpful votes
5 of 5 stars Reviewed January 31, 2015

We were welcomed by friendly driver at the Hualien railway station and half hour later we started to enjoy the style resort. We were surprised by exotic plants all around and an artificial lagoon which looks like real. For the beginning we had a boat tour around the lagoon. And minutes later we enjoyed coffee on our rooms veranda with... More 

Helpful?
1 Thank izi f
Plcresort, 公關經理 at Promisedland Resort & Lagoon, responded to this review

Dear honoured guest, Thank you for sharing your precious opinions here. We are happy that you like us and had a great time during your stay. We have the most abundant ecological environment and unique design ideas. We will continue to work hard for your next visiting. Many thanks and all the best . More 

Atlanta
Level Contributor
52 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed January 9, 2015

Our family stayed at this resort for a rather large family reunion. The compound is rather larger with a lake/lagoon, bonfire and activity field, children's play building, water play area and a couple of pools, farm, DIY center, shops, restaurants and a ballroom, and beautiful villa-styled accommodations. There are golf carts throughout to help drive you around the place, rental... More 

Helpful?
2 Thank crookster4
Plcresort, 公關經理 at Promisedland Resort & Lagoon, responded to this review

Dear honoured guest, Thank you for sharing your precious opinions here. We are grateful for your being fond of the Promisedland Resort. We have the most abundant ecological environment and unique design ideas. Coexisting with the environment and offering best service are the happiest thing for us. The recreation space is quite spacious, where children can enjoy running around. We... More 

Level Contributor
38 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed December 30, 2014 via mobile

i think the owner probably want to use this hotel as his personal travel memory storage box. The hotel combines a lot of random style into one, eg gondola in Venus, Gaudi in Spain, tropical resort plantation, Japanese river street stone lamp, Italian pizza over... In the end this resort becomes a random cocktail and a bit tacky. But I... More 

Helpful?
1 Thank Pumpkin422
Plcresort, 公關經理 at Promisedland Resort & Lagoon, responded to this review

Dear valued guest, Thank you for choosing Promisedland Resort and spending time leaving your comments here. Promisedland Resort impresses every guest with its incredible artistic atmosphere that makes you feel like exotic. We are improving our facilities and providing excellent service. We look forward to seeing you in the near future! All the best. More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 28, 2014

The staff at "Promised Land Hotel" were incredibly friendly, helpful and knowledgeable. They servers delicious food. The rooms were comfortable and clean, and the hotel provided boat ticket, they were show you around the hotel , which we really enjoyed. but the weather is not good when we arrived here, so the road is hard to walk. It's not good... More 

Helpful?
Thank Lucia-ching
Plcresort, 公關經理 at Promisedland Resort & Lagoon, responded to this review

Dear guest, Thank you for staying at Promisedland Resort and being fond of it. We'll think carefully for being more friendly to children and the elderly. Count us in your travel plans next time you are visiting Hualien. We would love to see you soon! More 

Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 24, 2014 via mobile

Hotel surroundings and decor are beautiful. Felt like we were in Europe instead of Taiwan. Kids loved the boat ride, but it won't impress the adults. Facilities are free so go try the public hot spring. It's 100% worthwhile to take a dip during winter. It's open air with some shelter. Rooms was spacious and has a balcony. Kids loved... More 

Helpful?
Thank Lip Q
Plcresort, 公關經理 at Promisedland Resort & Lagoon, responded to this review

Dear guest, Thank you so much for choosing to stay in Promisedland Resort. Promisedland Resort is incredibly the best resort for family. We offer many different kinds and interesting packages for our guests to explore, especially kids love it! Not to mention Hualien is a fantastic place for holiday. We hope to see you soon in the near future! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Spa
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Spa
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Free Breakfast
  • Dry Cleaning
  • Concierge
  • Airport Transportation
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The resort is an artwork of leading architects from the world's top resort designing firm W A T&G.The whole place is saturated with fantasy inspired by Spanish architect,Antoni Gaudi,in the form of winding arches with sprouting Babylon,Byzantine , and Moorish motifs.Sporadic usages of mosaic with astute Andalusia homeland accent add playful character to the building hapes.As if in a breathtaking show of titanic pulse,layers of mountain ridges wind their way into the distant horizon resembling tumbling tides in the nearby Pacific Ocean .Next to the spectacular feat of nature also loom traces of exotic domes ,arches,hallways,columns,and other civic forms.Humanity awaits eventful encounter upon your arrival in this amazing journey to Promised Land. ... more   less 

Additional Information about Promisedland Resort & Lagoon

Address: No.1 Lisiang Road, Shoufong Town, Hualien 974, Taiwan
Location: Taiwan > Hualien
Price Range: $149 - $308 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Promisedland Resort & Lagoon 4*
Number of rooms: 240
Reservation Options:
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Also Known As:
Promised Land Hotel Hualien
Hotel Style:
#3 Spa Hotel in Hualien
#4 Luxury Hotel in Hualien
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