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1/28/2018 1/29/2018
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    Royal Swazi Spa

    Old Main Road, Ezulwini H106, Swaziland
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    1/28/2018 1/29/2018
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    $136
    $126
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    $134
    $130
    Traveler (154)
    Room & Suite (32)
    Pool & Beach (17)
    Overview
    • Excellent23%
    • Very good38%
    • Average29%
    • Poor7%
    • Terrible3%
    Travelers talk about
    “golf course” (56 reviews)
    “royal swazi” (65 reviews)
    Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Golf course
    Dry Cleaning
    Tennis Court
    Shuttle Bus Service
    Casino
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    Rooms
    Jan 28Jan 29
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (300)
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    1 - 5 of 257 reviews

    Reviewed 3 weeks ago

    On tour of South Africa and this was the worst hotel we experienced. Firstly we were placed in a room right next door to the hotel air conditioning unit and the noise was deafening. So if you are offered room 232 refuse it. Our troubles...More

    1  Thank 14HAMISH
    Response from Lance R, Area General Manager at Royal Swazi SpaResponded 3 weeks ago

    Dear 14HAMISH Thank you for your review and feedback regarding service. The hotel manager will be looking into this complaint with our staff. We will also get the maintenance team to check the noisy airconditioning unit. Sincerely Lance Rossouw Area General Manager

    Reviewed 4 weeks ago

    This hotel which is the flagship of the hotels in the Ezulwini valley, actually is not much above average. Staff lazy and unhelpful. Food good and plentiful. Rooms good with nice view onto the pool, but don't get room 312.

    Thank kdgarlipp
    Response from Lance R, Area General Manager at Royal Swazi SpaResponded 4 weeks ago

    Dear kdgarlipp Thank you for your review. We will discuss your feedback regarding staff service with the hotel manager. Glad you enjoyed your food and room views. Sincerely Lance Rossouw Area General Manager

    Reviewed December 5, 2017

    We stayed here for 2 nights. Reception area is nice and staff OK. Walking to the room you can tell that not much in the way of renovations have happened in a long time if ever! Very tired and old and you always smell cigarette...More

    Thank Michael2042
    Response from Lance R, Area General Manager at Royal Swazi SpaResponded December 7, 2017

    Dear Michael2042 Thank you for your review. We have noted your feedback, and will discuss the items mentioned with the Manager, like the pool area, towels, chairs and staff service. We are in the process of looking at refurbishment of the hotel, and look forward...More

    Reviewed November 19, 2017

    Our visit to the RSS was far too brief and did not have an opportunity to enjoy the excellent amenities offered. The time we had enjoyed beyond our expectations. Absolutely beautiful. The staff could not be more helpful. Our dining experience was marvelous with a...More

    2  Thank dlanning12
    Response from Lance R, Area General Manager at Royal Swazi SpaResponded November 21, 2017

    Dear dlanning12 Thank you for your review. We are glad that you enjoyed your experience at the RSS. We look forward to welcoming you back again in the future for a longer stay. Sincerely Lance Rossouw Area General Manager

    Reviewed November 15, 2017

    We go there 2 or 3 times a year. Awesome friendly staff as well as management. They go the extra mile to please you in any way they can. Delicious food at all the restaurants. Lovely Spa. Huge Jacuzzi and swimming pool. Always sparkling. Amazing...More

    Thank Annette M
    Response from Lance R, Area General Manager at Royal Swazi SpaResponded November 17, 2017

    Dear Annette M Thank you for your review. We are glad that you enjoyed your stay at the Royal Swazi Spa, and we look forward to welcoming you back again soon. Sincerely Lance Rossouw Area General Manager

    About
    Amenities
    • Top amenities
    • Pool
    • Fitness Center with Gym / Workout Room
    • Room Service
    • Restaurant
    • Free Parking
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Business Center with Internet Access
    • Room Service
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Shuttle Bus Service
    • Breakfast included
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Fitness Center with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Casino and Gambling
    • Hot Tub
    • Golf course
    • Tennis Court
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • $136 - $211 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 149
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Agoda, Hotels.com, Priceline, Travelocity, Orbitz, Hotwire, HotelQuickly, Cancelon and TripOnline SA so you can book your Royal Swazi Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Swaziland >
    • Hhohho District >
    • Ezulwini
    • Also Known As
    • Royal Swazi Hotel Ezulwini ,
    • Royal Swazi Spa Swaziland/Ezulwini
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    Traveler (154)
    Room & Suite (32)
    Pool & Beach (17)
    Dining (9)
    Hotel & Grounds (109)
    Bathroom (9)
    Family and Play Areas (1)
    Nearby
    Nearby HotelsSee all 6 hotels in Ezulwini
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    Happy Valley Hotel & Casino
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    Nearby Restaurants
    Luxy garden restaurant
    44 reviews
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    Mugg & Bean
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    eDladleni Swazi Restaurant
    67 reviews
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    Sheba's Rock Spur
    62 reviews
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    Nearby Attractions
    Royal Swazi Spa
    93 reviews
    .01 miles away
    Swazi Cultural Village
    164 reviews
    2.74 miles away
    Swazi Trails Adventure Day Tours
    44 reviews
    2.34 miles away
    Mantenga Nature Reserve
    46 reviews
    2.72 miles away
    Ask a question
    Questions & Answers
    Ameeth R
    December 24, 2017|
    Answer
    Response from Lance R | Property representative |
    Dear Ameeth R We do not have irons in our rooms, but we offer a comprehensive Valet service, at very reasonable prices. Kind regards Lance Rossouw Area General Manager
    0
    Votes
    mellons
    June 6, 2017|
    AnswerShow all 5 answers
    Response from Lance R | Property representative |
    Dear Mellons, We have some balcony rooms on the Mountain wing, and some rooms on the second floor Golf Wing. Both rooms types are not on the ground floor, and do not have access to the gardens from the balcony.
    0
    Votes
    tgzshopper
    April 16, 2017|
    AnswerShow all 8 answers
    Response from Lance R | Property representative |
    Yes there are
    0
    Votes
    Room Tips
    "Give rooms 232 -236 a wide berth"
    Read review
    "Not room 312"
    Read review
    "We enjoy the pool facing rooms, although the golf course facing rooms are just as great. All rooms have a..."
    Read review
    "ask for a room with a view, not 228"
    Read review
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