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Royal Swazi Spa

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Royal Swazi Spa
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214 Reviews from our TripAdvisor Community

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Showing 191: English reviews
STANGER,KWAZULU NATAL
Level Contributor
46 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

We Fuddy Duddies enjoy getaways with our children and granchildren and after a hectic Christmas and New Year we escaped to the peace and quiet of rhe Royal Swazi Hotel in the kingdom of Swaziland..Two of my daughters their family and us two in three cars..twelve of us in all..anyone visiting this tiny kingdom will tell you how peaceful courteous... More 

Helpful?
Thank Anna Rachel M
Lance R, Area General Manager at Royal Swazi Spa, responded to this review

Dear Anna Rachel M Thank you very much for the review of your recent stay at the Royal Swazi Spa. We were very happy to read your comments and are glad that you and your family enjoyed your holiday. We appreciate your feedback as this helps us gauge what we do well and what we can improve upon. We look... More 

Level Contributor
225 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Great location and great facilities...however the great part ends here. The check in process was efficient however the lady was speaking so soft that was so difficult to understand. Room are old and bathroom as well. For the prices that Sun International is charging the rooms are not upto the standard. We requested a table for 7 at buffet as... More 

Helpful?
Thank Paolo M
Lance R, Area General Manager at Royal Swazi Spa, responded to this review

Dear Paolo, Thank you for your feedback. We appreciate you taking the time to share your experiences with us. We regret the poor service at check-in and at the restaurant. The issues you raised have been taken very seriously and the relevant staff have been reprimanded. With regards to the overall condition of our guest rooms, we will be implementing... More 

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Windhoek, Namibia
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Rooms are very neat and clean, but the hotel is a bit old and in need of an upgrade. Breakfast was delicious with a wide variety of options. Staff is friendly and very helpful. Rooms are serviced daily. Though wifi is free, it is limited.

Helpful?
Thank Delie101
Lance R, Area General Manager at Royal Swazi Spa, responded to this review

Dear Delie101, Thank you very much for your comments on your stay at our hotel. Your feedback is extremely valuable to us, as this helps us gauge what we do well and what we can improve upon. We understand the critical importance of Wi-Fi to our guests and therefore, we continue to engage the only internet service provider in the... More 

Leuven, Belgium
Level Contributor
147 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed 1 week ago

We enjoyed every second of this wonderful luxury golf resort. It is one of the two hotels belonging to the golf course. All you one can dream is available. A pool bar around a nice pool and Jacuzzi, a buffet and à la carte restaurant, abundant breakfast. The rooms are mostly located in 2 floor high annexes of the main... More 

Helpful?
Thank Philip3012
LanceEric, General Manager at Royal Swazi Spa, responded to this review

Dear Philip3012, Thank you very much for the review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We look forward to being of service to you again in the near future. Yours sincerely Lance Rossouw Area General Manager More 

Swansea, United Kingdom
Level Contributor
85 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I really hate people being picky! This hotel is decadent and the service and staff are excellent. Yes the rooms are a little dated but it's all part of makes it what it is. Our room was a suite, beautifully clean and comfortable after a long journey. The dinner buffet was great. Plenty of choice and great service; Breakfast was... More 

Helpful?
Thank Welsh_Bev
LanceEric, General Manager at Royal Swazi Spa, responded to this review

Dear Welsh_Bev Thank you for posting your comments on TripAdvisor. We were very happy to read your review, and are glad that you enjoyed your stay. I greatly appreciate your comments about our property and the staff. Thank you for choosing to stay with us and we hope to welcome you again soon. Yours sincerely Lance Rossouw Area General Manager More 

Vanderbijlpark
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 20, 2016

Beautiful location, friendly staff. Rooms/bathrooms need attention. Dated and non smoking room smelt stale. Food in restaurant is not up to standard. This is not the Royal Swazi we used to visit a couple of years ago.

Helpful?
Thank mariannem0
LanceEric, General Manager at Royal Swazi Spa, responded to this review

Dear Mariannem0, Thank you for posting your comments on TripAdvisor. Your feedback is extremely valuable to us and we greatly appreciate your comments about aspects of the hotel facilities that need attention. Our plan to refurbish the hotel in the near future, will include an upgrade of the bathrooms. Your comment regarding stale odour in the non-smoking room and food... More 

Pietermaritzburg, South Africa
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 13, 2016 via mobile

Stayed 3 nights. Rooms were comfortable, received a wonderful bottle of wine and fruit basket on arrival to our rooms. A chocolate was placed on our bed every day. Cocktails are excellent and very cheap. The spa swimming pool was boiling hot. Food was good and service great. The spa is worth a trip to.

Helpful?
Thank ryanpmb
LanceEric, General Manager at Royal Swazi Spa, responded to this review

Dear Ryanpmb, Thank you for your review of our hotel. It was very pleasing to read your positive comments about your stay. Thank you for choosing to stay with us. We look forward to welcome you again soon. Yours sincerely Lance Rossouw Area General Manager More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed July 8, 2016 via mobile

My stay at the Royal Swazi spa left me with mixed feelings and i struggled to decide between 2 and 3 stars. Let's start with the Good: the general areas are beautiful and the check in was quick and easy. The curio shop has interesting stock at good prices. The cocktails served by die pool is simply divine. The breakfast... More 

Helpful?
Thank Claudie C
LanceEric, General Manager at Royal Swazi Spa, responded to this review

Dear Claudie C, Thank you for your candid review of your recent stay at our hotel. We appreciate your good comments about the general areas of the hotel. However, we deeply regret that your overall experience was unpleasant and I personally thank you for bringing this to our attention. Poor food service and lack of attention by our staff is... More 

Cape Town, South Africa
Level Contributor
70 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed July 3, 2016 via mobile

This hotel is not good for business. They don't seem to understand that a business traveler requires reliable internet. What Royal Swazi gives you is a 'service' euphemistically called 'Always On' which is anything but...! You pay a premium rate in the area to book into the hotel (highest rate in Ezulwini) then they limit you to 150Mb per day... More 

Helpful?
Thank rodney120
LanceEric, General Manager at Royal Swazi Spa, responded to this review

Dear Rodney 120, Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I agree that our internet service is inedequate. However, this is a countrywide issue. We are equally frustrated with the current situation as internet costs in... More 

Nottingham
Level Contributor
90 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
4 of 5 stars Reviewed June 22, 2016

We stayed one night at the Royal Swazi Spa as part of a tour. The bedrooms were spacious and the beds turned down at night with rose petals and chocolates placed on the pillows. Facilities include a golf course, bowling green, casino and spa. We didn't have time for a treatment but the spa looked lovely and prices reasonable. We... More 

Helpful?
Thank Maruba
LanceEric, General Manager at Royal Swazi Spa, responded to this review

Dear Maruba, Thank you for posting your comments on TripAdvisor. Thank you for taking the time to appreciate the Royal Swazi Spa. It was very pleasing to read your review and your feedback has been shared across the whole team, who are equally delighted to have received such positive comments. We regret the problems you experienced with the wifi offering... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Tennis Court
  • Golf course
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Free Breakfast
  • Babysitting
Official Description (provided by the hotel)
In the fascinating Kingdom of Swaziland is a lush and verdant valley named 'Heaven' by the noble Swazis. In this valley lies a sensational casino resort comprising of two hotels. Each touched by the magic of Africa, none more so than the 4-star Royal Swazi Spa Hotel. There is nowhere better to enjoy peace & tranquility than at this jewel in the African crown, whether it be on the golf course, relaxing at the poolside, enjoying a scenic horse ride, inducing adrenalin on a quad bike, being pampered in the health spa or doing business at a convention. ... more   less 

Additional Information about Royal Swazi Spa

Address: Old Main Road, Ezulwini H106, Swaziland
Location: Swaziland > Hhohho District > Ezulwini
Price Range: $137 - $203 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Royal Swazi Spa 4*
Number of rooms: 149
Reservation Options:
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Also Known As:
Royal Swazi Hotel Ezulwini
Royal Swazi Spa Swaziland/Ezulwini
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