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Royal Swazi Spa

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Royal Swazi Spa
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210 Reviews from our TripAdvisor Community

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Showing 187: English reviews
Swansea, United Kingdom
Level Contributor
77 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

I really hate people being picky! This hotel is decadent and the service and staff are excellent. Yes the rooms are a little dated but it's all part of makes it what it is. Our room was a suite, beautifully clean and comfortable after a long journey. The dinner buffet was great. Plenty of choice and great service; Breakfast was... More 

Helpful?
Thank Welsh_Bev
Vanderbijlpark
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Beautiful location, friendly staff. Rooms/bathrooms need attention. Dated and non smoking room smelt stale. Food in restaurant is not up to standard. This is not the Royal Swazi we used to visit a couple of years ago.

Helpful?
Thank mariannem0
LanceEric, General Manager at Royal Swazi Spa, responded to this review

Dear Mariannem0, Thank you for posting your comments on TripAdvisor. Your feedback is extremely valuable to us and we greatly appreciate your comments about aspects of the hotel facilities that need attention. Our plan to refurbish the hotel in the near future, will include an upgrade of the bathrooms. Your comment regarding stale odour in the non-smoking room and food... More 

Pietermaritzburg, South Africa
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed 3 nights. Rooms were comfortable, received a wonderful bottle of wine and fruit basket on arrival to our rooms. A chocolate was placed on our bed every day. Cocktails are excellent and very cheap. The spa swimming pool was boiling hot. Food was good and service great. The spa is worth a trip to.

Helpful?
Thank ryanpmb
LanceEric, General Manager at Royal Swazi Spa, responded to this review

Dear Ryanpmb, Thank you for your review of our hotel. It was very pleasing to read your positive comments about your stay. Thank you for choosing to stay with us. We look forward to welcome you again soon. Yours sincerely Lance Rossouw Area General Manager More 

Level Contributor
3 reviews
3 hotel reviews
2 of 5 stars Reviewed 3 weeks ago via mobile

My stay at the Royal Swazi spa left me with mixed feelings and i struggled to decide between 2 and 3 stars. Let's start with the Good: the general areas are beautiful and the check in was quick and easy. The curio shop has interesting stock at good prices. The cocktails served by die pool is simply divine. The breakfast... More 

Helpful?
Thank Claudie C
LanceEric, General Manager at Royal Swazi Spa, responded to this review

Dear Claudie C, Thank you for your candid review of your recent stay at our hotel. We appreciate your good comments about the general areas of the hotel. However, we deeply regret that your overall experience was unpleasant and I personally thank you for bringing this to our attention. Poor food service and lack of attention by our staff is... More 

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Cape Town, South Africa
Level Contributor
42 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

This hotel is not good for business. They don't seem to understand that a business traveler requires reliable internet. What Royal Swazi gives you is a 'service' euphemistically called 'Always On' which is anything but...! You pay a premium rate in the area to book into the hotel (highest rate in Ezulwini) then they limit you to 150Mb per day... More 

Helpful?
Thank rodney120
LanceEric, General Manager at Royal Swazi Spa, responded to this review

Dear Rodney 120, Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I agree that our internet service is inedequate. However, this is a countrywide issue. We are equally frustrated with the current situation as internet costs in... More 

Nottingham
Level Contributor
90 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
4 of 5 stars Reviewed June 22, 2016

We stayed one night at the Royal Swazi Spa as part of a tour. The bedrooms were spacious and the beds turned down at night with rose petals and chocolates placed on the pillows. Facilities include a golf course, bowling green, casino and spa. We didn't have time for a treatment but the spa looked lovely and prices reasonable. We... More 

Helpful?
Thank Maruba
LanceEric, General Manager at Royal Swazi Spa, responded to this review

Dear Maruba, Thank you for posting your comments on TripAdvisor. Thank you for taking the time to appreciate the Royal Swazi Spa. It was very pleasing to read your review and your feedback has been shared across the whole team, who are equally delighted to have received such positive comments. We regret the problems you experienced with the wifi offering... More 

Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 19, 2016

What a fantastic venue with a beautiful room, great view and friendly staff. The food was fantastic and I can recommend this Hotel to any traveler weather for business or holiday. The staff were very friendly from the security in the parking to the lovely, helpful waiters.

Helpful?
Thank Ellouisa E
LanceEric, General Manager at Royal Swazi Spa, responded to this review

Dear Ellouisa E, Thank you for posting your comments on TripAdvisor. Thank you for taking the time to appreciate the Royal Swazi Spa. It was very pleasing to read your review, your feedback has been shared across the whole team, who are equally delighted to have received such positive comments. Thank you once again for choosing to stay with us.... More 

Toronto, Canada
Level Contributor
61 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 stars Reviewed June 19, 2016

Upon arrival, you are immediately awed by the genteel elegance of this hotel. Although an older property and somewhat tired looking in places, the old world charm still remains. Our very large, comfortable room overlooked the grounds and we had a balcony on which we enjoyed watching the sunset. We arrived too late in the day to avail ourselves of... More 

Helpful?
Thank Dianewaling
LanceEric, General Manager at Royal Swazi Spa, responded to this review

Dear Dianewaling, Thank you for posting your comments on TripAdvisor. Thank you for taking the time to appreciate the Royal Swazi Spa. It was very pleasing to read your review and your feedback has been shared across the whole team, who are equally delighted to have received such positive comments. Thank you once again for choosing to stay with us.... More 

johannesburg
Level Contributor
40 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed June 1, 2016 via mobile

Last of the grand dames of hotels. Lovely art deco architecture and decor. Exceptional staff service. Great pools and pool bar. Very good spa on site and sufficient activities at hotel and in the area. The canopy tour is a must. Food above average for buffet style dining. Would specify a noisy/vibey room or a quiet one. Room types cater... More 

Helpful?
Thank mpumalindy
LanceEric, General Manager at Royal Swazi Spa, responded to this review

Dear mpumalindy, Thank you for posting your comments on TripAdvisor. Thank you for taking the time to appreciate the Royal Swazi Spa. It was very pleasing to read your review and your feedback has been shared across the whole team, who are equally delighted to have received such positive comments. Thank you once again for choosing to stay with us.... More 

Twentynine Palms, United States
Level Contributor
14 reviews
12 hotel reviews
3 of 5 stars Reviewed May 30, 2016

Though this is the best in Mbabane, I have not seen any B&B and worth looking for one. Great thing about this hotel is the golf course right on the facility. Breakfast is good and made to order. Dinner is overpriced and it is worth going out to town to eat. Internet was terrible and you only get so much... More 

Helpful?
Thank Weslie J
LanceEric, General Manager at Royal Swazi Spa, responded to this review

Dear Weslie J, Thank you for your feedback on your recent stay at the Royal Swazi Spa. I am pleased that you enjoyed the hotel facilities. We appreciate your positive comments about the breakfast. We are aware of the challenges with our Wi-Fi offering which are mainly due to the fact that bandwidth capacity in the entire country is very... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Tennis Court
  • Golf course
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
In the fascinating Kingdom of Swaziland is a lush and verdant valley named ‘Heaven’ by the noble Swazis. In this valley lies a sensational casino resort comprising a trio of hotels. Each touched by the magic of Africa, none more so than the 4-star Royal Swazi Spa Hotel.There is nowhere better to enjoy peace & tranquility than at this jewel in the African crown. Whether it be on the Golf Course, relaxing at the Poolside, enjoying a scenic horseride, inducing adrenalin on a quad bike, being pampered in the Health Spa or doing business at a Convention. ... more   less 

Additional Information about Royal Swazi Spa

Address: Old Main Road | Ezulwini Valley, Ezulwini H106, Swaziland
Location: Swaziland > Hhohho District > Ezulwini
Price Range: $141 - $190 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Royal Swazi Spa 4*
Number of rooms: 149
Reservation Options:
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Also Known As:
Royal Swazi Hotel Ezulwini
Royal Swazi Spa Swaziland/Ezulwini
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