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Lugogo Sun

Priceline$89*
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06/04/2017 06/05/2017
1 room 2 adults 0 children
$104*
$89*
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$95*
$95*
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Lugogo Sun
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266 Reviews from our TripAdvisor Community

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Showing 190: English reviews
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Johannesburg, South Africa
Reviewed 2 days ago NEWvia mobile

A popular destination with spacious and well appointed rooms. I say old is gold because it has no sockets by the bedside as you would find in modern hotels, forcing you to keep away from your devices. The one thing that doesn' t disappoint is the buffet breakfast which is amazing. The hotel is located within a golf resort which...

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Helpful?
Thank OderoA
Comox, Canada
Reviewed 5 days ago NEW

The room itself was quite nice. However the wifi barely functioned. Then there is the fact that free wifi only has limited allowance. The next morning when it was working I was advised I had used up my free time. This is terrible, people need wifi!. Staff were quite unfriendly. Dinner buffet they made you pay before the meal, which...

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Helpful?
Thank cactus52
Lance R, Area General Manager at Lugogo Sun, responded to this review

Dear Cactus52, Thank you for being our guest and for taking the time to write a review about your stay. We appreciate your feedback and truly regret not meeting your expectations and apologize for any inconvenience caused. Regarding our WiFi offering, I absolutely agree that internet is an essential part of any stay and we are working hard to improve...

Los Angeles, California
Reviewed 2 weeks ago

I led a group on a Gate 1 tour and we stayed here for one night on our way through Swaziland. Hotel was mobbed when we arrived. Internet was down. Rooms were clean but definitely need an upgrade. Other reviews were accurate. This was the worst of the five hotels used on our tour. I was adequate for one night....

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Helpful?
Thank Terry P
Lance R, Lance Rossouw at Lugogo Sun, responded to this review

Dear Terry P, Thank you for your review of our hotel and for being our guest. We greatly appreciate your valuable comments. As we prepare for refurbishment of the property, we will certainly take on board your comments about the rooms. We apologize for not meeting your expectations on our wi-fi offering. The internet speed and cost is a countrywide...

gauteng
Reviewed 3 weeks ago

We stayed at this hotel because it is right next to the Royal Swazi Golf course which was very convenient for us. On their website they list a mini bar fridge in the rooms however there was no fridge and we could not have anything cold to drink in the room. The breakfast was delicious and plentiful. The hotel need...

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Helpful?
Thank wendy P
Lance R, Area General Manager at Lugogo Sun, responded to this review

Dear Wendy P, Thank you so much for sharing your experiences of your stay at our hotel. We appreciate your feedback as it helps us gauge what we do well and what we can improve upon. We apologize for not meeting your expectations in terms of attitude of the reception staff and the other areas you mentioned in your review....

Reviewed 3 weeks ago via mobile

i have stayed in numerous hotels and have eaten in many restaurants but this is by far the worst experience. we arrived late in the afternoon...in time for supper. the restaurant only offers buffet at R250 per head for dinner. i have a 5yr old and 7 yr old...i wasn't willing to pay full amount and discounts are not given...

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Helpful?
Thank subashnib
Lance R, Area General Manager at Lugogo Sun, responded to this review

Dear Subashnib, Thank you for taking the time to review your stay at our hotel. We appreciate your feedback and deeply regret the unpleasant experience. We have noted the issues you raised and would like to comment as follows: All our restaurants offer discounts for children - we apologize for the misunderstanding. We regret the incident in the bar, and...

St Austell
Reviewed April 15, 2017

I really liked this Hotel even with it's old fashioned plumbing. Room and bed comfortable and clean. Did not find the dining room over crowded, service was attentive, and the buffet style food good. The cooked to order stir fry with a selection of sauces was the best so far on this tour. I could return here.

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Helpful?
Thank BridgetStAustell
Lance R, Area General Manager at Lugogo Sun, responded to this review

Dear BridgetStAustell, Thank you for choosing to stay with us and for your kind feedback. We look forward to welcome you again soon. Yours sincerely Lance Rossouw Area General Manager

Derby, United Kingdom
Reviewed April 11, 2017

En route through Swaziland to Lake Jozini, South Africa we stayed with a group for one night at this hotel. For a one night stop it was okay, but not great. Poolside bar did good cocktails. Pool was clean, but very shallow so not good for an adult to swim in, just for cooling off. The restaurant was buffet style...

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Helpful?
Thank Joanna4153
Lance R, Area General Manager at Lugogo Sun, responded to this review

Dear Joanna4153, Thank you for your review of our hotel and for being our guest. We greatly appreciate your valuable comments and will address each one with the management team at Lugogo. We will certainly take on board your comments about the rooms and other improvements when we refurbish the hotel. Thank you again for your feedback and we hope...

Reviewed March 22, 2017 via mobile

Lugogo Sun hotel reception were friendly and accomodating. the rooms were clean and spacious but could do with a revamp. Dinner menu was average, pricing is high. breakfast was adequate. If you want cost effective meals visit the surrounding malls, there are lots of options. Hotel grounds are well maintained.

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Helpful?
Thank Velo M
Lance R, Area General Manager at Lugogo Sun, responded to this review

Dear Velo M, Thank you for your review of our hotel. We appreciate your feedback. On the condition of the rooms, there is not much that can be done right away, but hopefully in time, we will refurbish the hotel, which will include an upgrade of the guest rooms and bathrooms. We apologize for not meeting your expectations on our...

Horsham, United Kingdom
Reviewed March 17, 2017

We stayed here for one night while passing through Swaziland. The food was very good, including the best curry I had in South Africa, and the room was large, clean and well maintained. It is a bit of a mass market establishment and if you want to avoid tour buses, go to the fancy 5 star sister hotel next door...

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Helpful?
Thank Brampton_12
Lance R, Area General Manager at Lugogo Sun, responded to this review

Dear Brampton, Thank you for your comments regarding your recent stay at our Lugogo Sun Hotel. It was We look forward to welcoming you back in the near future. Sincerely, Lance Rossouw Area General Manager

Boston, Massachusetts, United States
Reviewed March 8, 2017

I stayed here for two nights, a Sunday and Monday. Looked fine from outside, reception efficient and pleasant. Rooms clean with a balcony overlooking the pool and garden. But there were five tour buses in the parking area and they overloaded the restaurant. Despite having confirmed with reception and the dining room staff that there would be no problem for...

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Helpful?
Thank Richard L
Lance R, Area General Manager at Lugogo Sun, responded to this review

Dear Richard L, Thank you for posting your comments on TripAdvisor. We regret that our hotel did not meet your expectations. I would like to personally apologize for the inconveniences caused to you and your guests at the restaurant and thank you for bringing these issues to our attention. Being informed of a problem presents an opportunity for us to...

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06/04/2017 06/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Business Center with Internet Access
  • Banquet Room
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
A warm welcome awaits visitors to the Lugogo Sun Hotel in Swaziland. Breakfast and dinner is served daily with a buffet lunch every Sunday, complete with live entertainment. For the kids, there’s Kamp Kwena - an adventure of excitement and entertainment. There’s a TV room, jungle gym, sandpit, putt-putt course, tree house and our specially trained staff will take care of the kids while mom and dad embark on their own voyage of Lugogo Sun. ... more   less 

Additional Information about Lugogo Sun

Address: Old Mbabane/Manzini Main Road | Ezulwini Valley, Ezulwini H106, Swaziland
Location: Swaziland > Hhohho District > Ezulwini
Price Range: $80 - $160 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Lugogo Sun 3*
Number of rooms: 202
Reservation Options:
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Also Known As:
Lugogo Sun Hotel Ezulwini
Lugogo Sun Swaziland/Ezulwini
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Questions & Answers

Here's what travelers have asked, with answers from Lugogo Sun staff and other travelers.
1 question
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birmingham england
9 months ago

See all questions (1)

Questions? Get answers from Lugogo Sun staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Stay in there sister hotel. I think it was called the Royal Swai.”
TerryTraveler240, 2 weeks ago | Read review
“Book rooms away from reception”
wendyP667, 3 weeks ago | Read review
“Better to have a room facing the front and the pool.”
Brampton_12, Mar 17, 2017 | Read review
“Pool and garden view is pleasant”
richardlR7210EU, Mar 8, 2017 | Read review
“Book a table in the restaurant in advance”
lindav30, Feb 21, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Priceline
$89* /night
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Expedia.com$95
Orbitz.com$95
Cancelon$104
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*Disclaimer
Prices are for 1 room, 2 adults
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