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The Surf Hotel

945 reviews
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Traveler (1240)
Pool & Beach (313)
Room & Suite (276)
Overview
  • Excellent44%
  • Very good31%
  • Average12%
  • Poor6%
  • Terrible7%
Travelers talk about
“sri lanka”(91 reviews)
“beach facing”(12 reviews)
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4.0 Star Hotel
All hotel details
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Reviews (945)Write a Review
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All reviewssri lankabeach facingthe ground floor roomsfirst floorwelcome drinksea viewfront officeswimming poolnice beachindian oceanseafood restaurantdinner buffetmain restaurantbentota beacha la cartewater sportstuk tuk
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91 - 95 of 712 reviews
Reviewed August 12, 2017

I booked it through trivago and made a huge mistake of choosing this hotel. The location is really good, but the service i must tell u is below standards and i would never recommend this hotel to anyone. 1. To begin with, the rooms were...More

1  Thank Vivek0205
Reviewed August 8, 2017 via mobile

Stayed here for 2 nights during the last leg of our Sri Lanka holiday. The hotel is right at the beach, with all the rooms opening up to the sea. The views are brilliant. Sadly, that's the only thing that's good about the hotel. The...More

Thank vidkish
Response from Asela K, General Manager at The Surf HotelResponded August 20, 2017

Dear Valued Guest, Greetings from The Surf Hotel - Bentota. Thank you for your wonderful review of The Surf Bentota. We are delighted to know that you enjoyed our amazing hotel location and beach. All the other contents of the review is noted and will...More

Reviewed August 8, 2017 via mobile

The first thing that will strike you about The Surf is the view from the room. So close to the beach and you can see the day unfold sitting in the balcony. The time of the year we visited, it was raining so could not...More

Thank Indu P
Response from Asela K, General Manager at The Surf HotelResponded August 20, 2017

Dear Valued Guest, Greetings from The Surf Hotel - Bentota. Thank you for your wonderful review of The Surf Bentota. We are delighted to know that you enjoyed our amazing hotel location and golden beach. All the other contents of the review is noted and...More

Reviewed August 4, 2017 via mobile

We stayed early August there for three night . The hotel has wonderful view but the hotel is old and dirty. The more problem is that the service is very bad . -We asked the room service to come and collect the plates after food...More

2  Thank Hilal1972
Response from Asela K, General Manager at The Surf HotelResponded August 20, 2017

Dear Valued Guest, Greetings from The Surf Hotel - Bentota. Thank you for your wonderful review of The Surf Bentota. We are delighted to know that you enjoyed our amazing hotel location and golden beach. All the other contents of the review is noted and...More

Reviewed August 3, 2017 via mobile

We left the hotel early due to a serious infestation of cockroaches on our rooms. Please see attached pictures. The rooms were dirty on arrival and even once we'd managed to kill the visible roaches, there swiftly followed hoards of minute ant like creatures to...More

1  Thank PatS1970
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About
Amenities
Top amenities
Pool
Restaurant
Beachfront
Free Internet
Room Service
Free Parking
Bar/Lounge
Spa
Breakfast included
Fitness Center with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Fitness Center with Gym / Workout Room
Outdoor pool
Details
Price range
$87 - $296 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Bentota
#6 Luxury Hotel in Bentota
#7 On the Beach Hotel in Bentota
#7 Spa Hotel in Bentota
#9 Romantic Hotel in Bentota
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$87 - $296 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Bentota
#6 Luxury Hotel in Bentota
#7 On the Beach Hotel in Bentota
#7 Spa Hotel in Bentota
#9 Romantic Hotel in Bentota
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (1240)
Pool & Beach (313)
Room & Suite (276)
Dining (115)
Amenities (38)
Family and Play Areas (11)
Business Center & Event Rooms (1)
Questions & Answers
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Jean-Michel L
February 6, 2018|
AnswerShow all 4 answers
Response from Elena V | Reviewed this property |
You can exchange your currency at the airport, the rate is OK. But you can also use your card paying at the hotel. They charge all the services to your account and you pay for everything when you check out. There are some... More
1
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mat8n
December 10, 2017|
AnswerShow all 5 answers
Response from Cowas B | Reviewed this property |
Yes, they do.
1
Vote
Amychannelle
November 26, 2017|
AnswerShow all 2 answers
Response from Pippin_Picken | Reviewed this property |
From memory (we were there in January) we didnt need to use adaptor as they had UK sockets as well as round pin sockets. We thought it strange and have never seen that before. On another note if you are looking to take any... More
1
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Room Tips
"Rooms that opens up to the pool."
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"beach side view"
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"Staying on the first floor you can jump to the pool straight from you room))"
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"Ask for the rooms opening up to the lawn rather than the pool as they offer an unhindered view of the sea."
Read review
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