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The Surf Hotel

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The Surf Hotel
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772 Reviews from our TripAdvisor Community

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Showing 575: English reviews
Faridabad, India
Reviewed January 10, 2017

Very beautyful place to stay. The place is just at the Beach giving a great view of the sea. Room size is Okay but looks little conjested. There are 100 room in the hotel and all the rooms have balcony and two Nos. Sun Beds each room. There are two Swimming pools, . There is spa, and private beach of...

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1Thank YR-Anand
Asela K, General Manager at The Surf Hotel, responded to this review

Dear Valued Guest, Greetings from The Surf Hotel - Bentota. Thank you for your wonderful review of The Surf Bentota. We are delighted to know that you enjoyed our hotel location, swimming pool, spa, coffee shop and taste food. We hope you had a wonderful and memorable stay with us. Thank you once again for taking your time to write...

Welwyn Garden City, United Kingdom
Reviewed January 9, 2017 via mobile

Reception welcoming , room clean and tidy except for the little ants , the aircon iffy Breakfast great choices View fantastic looking out to sea The bars are a joke never a member of staff , no atmosphere, no music nothing , come the evening it's like being in a ghost town , The service is so slow It could...

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1Thank josie-weston
Asela K, General Manager at The Surf Hotel, responded to this review

Dear Valued Guest, Greetings from The Surf Hotel - Bentota. Thank you for your wonderful review of The Surf Bentota. We are delighted to know that you enjoyed our hotel location, great choices of breakfast. All the other contents of the review is noted and will be cascaded to relevant departments. Looking forward to welcome you again at the surf...

Dymock, United Kingdom
Reviewed January 9, 2017

We were a family of 5 adults travelling and found this hotel to be great. Right on the beach with lovely views and nice rooms facing the sea. Fantastic beach where you can walk for miles. Quiet and not too busy location and close to shops and restaurants. There are two pools and restaurants on site which provide western as...

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Helpful?
1Thank Jackie T
Asela K, General Manager at The Surf Hotel, responded to this review

Dear Valued Guest, Greetings from The Surf Hotel - Bentota. Thank you for your wonderful review of The Surf Bentota. We are delighted to know that you enjoyed our hotel location, swimming pool, excellent service and tasty food. We hope you had a wonderful and memorable stay with us. Thank you once again for taking your time to write a...

London, United Kingdom
Reviewed January 4, 2017

Beautiful location. Clean beach. Swimming pool was great. Food was okay. Rooms are rather small. There were a lot of ants in the room. We were not happy with the room service. We went in a Tuk tuk and the hotel does not allow tuk tuk in to the premises so we had to stop on the road and walk...

Review collected in partnership with this hotel
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Helpful?
Thank gina433
Asela K, General Manager at The Surf Hotel, responded to this review

Dear Valued Guest, Greetings from The Surf Hotel - Bentota. We are delighted to know that you enjoyed our hotel location, clean beach, great swimming pool and tasty food. All the other contents of the review is noted and will be cascaded to relevant departments. Looking forward to welcome you again at the surf hotel. Take care and good luck.

Doha, Qatar
Reviewed January 3, 2017

This was, by far, the worst hotel I've ever stayed in. The bad experience started as soon as I walked in the hotel for check-in, when they demanded to receive the full amount in advance and were so rude about it - ignoring the fact that we had just arrived from the airport after a very long flight and being...

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6Thank oshaikhly
Asela K, General Manager at The Surf Hotel, responded to this review

Dear Valued Guest, Greetings from The Surf Hotel - Bentota. Thank you very much for the review. Please accept our sincere apologies for any inconvenience and discomfort you may have experienced. We will take necessary measures to ensure that such situations will not recur in the future. We hope this circumstance will not abstain you from residing with us again....

New Delhi, India
Reviewed January 3, 2017

The place is I have to admit a nice place to stay, but the staff..most inhospitable and the rudest... you feel like you are in a boarding school...too many restrictions...being a world traveler have never seen such a low level of service...i am sure there are better places around...

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3Thank SaurabhGupta1974
Asela K, General Manager at The Surf Hotel, responded to this review

Dear Valued Guest, Greetings from The Surf Hotel - Bentota. Thank you for your review. We are sorry that we couldn't cater to your needs during your stay with us. We will pay attention to all the areas you have mentioned in your review and work towards to get the areas right. We apologize for the inconvenience caused to you...

Sri Jayawardenepura, Sri Lanka
Reviewed January 3, 2017

It is located near Bentota Railway station means very convenient to reach. It is at a quiet place and hence good place to relax. The room where I stayed had some issue with exhaust. After multiple complaints the technician came but could not solve the issue. Later he took more time to sort it out. In one night stay 1...

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Helpful?
Thank Amardeep S
Asela K, General Manager at The Surf Hotel, responded to this review

Dear Valued Guest, Greetings from The Surf Hotel - Bentota. Thank you for your wonderful review of The Surf Bentota. We are delighted to know that you enjoyed our hotel location. All the other contents of the review is noted and will be cascaded to relevant departments. Thank you once again for taking your time to write a review on...

Chevy Chase, Maryland
Reviewed January 1, 2017 via mobile

We visited Surf with friends and family visiting Sri Lanka. Surf is located on the Bentota beach. Quiet place to relax and enjoy with excellent service and food. Water sports are offered up the street where you can rent jet skies, try water skiing, tubing etc. We stayed at Surf one night during the Christmas break and enjoyed the Christmas...

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Helpful?
Thank Iresha F
Asela K, General Manager at The Surf Hotel, responded to this review

Dear Valued Guest, Greetings from The Surf Hotel - Bentota. Thank you for your wonderful review of The Surf Bentota. We are delighted to know that you enjoyed our hotel location, excellent service, tasty food and friendly staff. We hope you had a wonderful and memorable stay with us. Thank you once again for taking your time to write a...

Reviewed December 31, 2016 via mobile

The Surf Bentota Hotel is in an amazingly beautiful location directly facing a golden sandy beach of the west coast of Sri Lanka. The hotel was clean and comfortable. The staff was attentive and friendly. We had a great time and will certainly be back.

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Thank lakminiwij
Asela K, General Manager at The Surf Hotel, responded to this review

Dear Valued Guest, Greetings from The Surf Hotel - Bentota. Thank you for your wonderful review of The Surf Bentota. We are delighted to know that you enjoyed our amazing hotel location, clean and comfortable hotel and attentive and super friendly staff. lovely commendation of our associates. We will indeed share your kind words with them. We hope you had...

Wiltshire
Reviewed December 31, 2016

I spent a week at The Surf over the Christmas week along with my husband and 2 adult children. I was a little worried about what we might find, having read some of the negative comments about the hotel. All I can say is that some people are not happy unless they have something to complain about. True, the decor...

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Helpful?
2Thank SarahE68
Asela K, General Manager at The Surf Hotel, responded to this review

Dear Valued Guest, Greetings from The Surf Hotel - Bentota. Thank you for your wonderful review of The Surf Bentota. We are delighted to know that you enjoyed our amazing hotel location, lovely swimming pool, tasty food and very polite and attentive staff. We will indeed share your kind words with them. We hope you had a wonderful and memorable...

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Free Internet
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Center with Gym / Workout Room
  • Room Service
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service

Additional Information about The Surf Hotel

Address: Beach Road, Bentota, Bentota 80500, Sri Lanka (Formerly Lihiniya Surf Hotel)
Location: Sri Lanka > Southern Province > Bentota
Price Range: $96 - $188 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Surf Hotel 4*
Number of rooms: 95
Reservation Options:
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Also Known As:
The Surf Bentota Hotel Bentota
Lihiniya Surf Bentota
Hotel Lihiniya Surf
Lihiniya Surf Hotel
Hotel Style:
#6 Luxury Hotel in Bentota
#6 Spa Hotel in Bentota
#7 Family Hotel in Bentota
#9 On the Beach Hotel in Bentota
#10 Romantic Hotel in Bentota
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Questions & Answers

Here's what travelers have asked, with answers from The Surf Hotel staff and other travelers.
25 questions
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See all questions (25)

Questions? Get answers from The Surf Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Take a room from 3rd floor for best view and privacy - e.g. 309/308”
 of 5 bubbles JaniS68, yesterday | Read review
“Try and get a ground floor room that opens up onto the nice expanse of grass leading to the beach.”
 of 5 bubbles HollandSpore, 2 weeks ago | Read review
“check your room before check in and make reservations for restaurants”
  • view from the room
 of 5 bubbles bikibirsingh, 3 weeks ago | Read review
“Ground floor rooms have little to no privacy.”
 of 5 bubbles Familynortheast, 4 weeks ago | Read review
“Deluxe rooms are lovely opening onto the pool”
 of 5 bubbles 44scooby44, Feb 15, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question