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Lotte Hotel Jeju

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618 Reviews from our TripAdvisor Community

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Showing 183: English reviews
Singapore, Singapore
Level Contributor
65 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 1 week ago

The location is unbeatable for exploring the Jungmun area. We walked to Teddy Bear Musuem, Play K pop, Yeomiji Botanical Garden and the Cheonjeyeon Waterfall. We were also able to walk to the beach early in the morning to enjoy some peace and quiet at the beach. There is a casino at the hotel to try your luck and while... More 

Helpful?
Thank MagicBerry
Level Contributor
55 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed at the Lotte Jeju hotel near Seogwipo (10 minutes drive). There is an airport limousine bus that stops right in front of the lobby. I would recommend renting a car as there are so many attractions spread all over the island though. The hotel has a car rental service or alternatively you can rent at the airport. It's... More 

Helpful?
Thank John L
lottehoteljejuCRM, 제너럴 매니저 at Lotte Hotel Jeju, responded to this review

Dear John L Thank you for staying with us and sharing your experience at Lotte Hotel Jeju Providing high quality of service is our responsibility. Still,it feels great to be noticed for our efforts. Thank you very much for our encouragement. We are delighted to hear that you enjoyed our hotel. From our luxurious accommodations and excellent service to our... More 

Level Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I was there with my friend for two nights.. we were there for relaxing vacation. It was our mistake that we didn't search enough that this is family focused hotel. the pool was ok but it was full of young kids and very loud.. there was a pool for kids and adult but it is connected so no point for... More 

Helpful?
Thank Zee Seulki P
Shanghai, China
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 25, 2016

Staff are super nice and very willing to help. Rooms are comfortable and mine with a large balcony, a good spot to view the evening volcano show. Hotel has a beautiful garden and with a walking distance (5 minutes) to the beach and sea cliff. You can walk for hours along the sea cliff and beach, amazing views every where!... More 

Helpful?
Thank Jun G
lottehoteljejuCRM, 제너럴 매니저 at Lotte Hotel Jeju, responded to this review

Dear Jun G Thank you for staying with us and sharing your experience at Lotte Hotel Jeju. Providing high quality of service is our responsibility. Still,it feels great to be noticed for our efforts. Thank you very much for your encouragement. Lotte Hotel Jeju is a luxury resort of Lotte Hotels & Resorts, opened in 2000 in the heart of... More 

Plano, Texas
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 30, 2016

We went here as the first part of our tour of the Eastern side of Korea. We came as a family of 5 - it was like being in Cancun. The resort was beautiful and kids loved the heated pools! The rooms were spacious and clean. The breakfast was delicious. We would definitely come back here to stay!

Helpful?
2 Thank S P
lottehoteljejuCRM, General Manager at Lotte Hotel Jeju, responded to this review

Dear S P Thank you for staying with us and sharing your experience at Lotte Hotel Jeju Providing high quality of service is our responsibility. Still,it feels great to be noticed for our efforts. Thank you very much for our encouragement. We are delighted to hear that you enjoyed our hotel. From our luxurious accommodations and excellent service to our... More 

Lower Hutt City, Wellington, New Zealand
Level Contributor
141 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed June 27, 2016

Stayed here for a conference; Welcome was warm - did find the multi levels and need to use different lifts to get to different parts a first time challenge - but quickly mastered that! The staff friendly and helpful - and nothing seemed to much trouble.The views are great - the volcano show each night is bright and loud! The... More 

Helpful?
Thank Wayne M
lottehoteljejuCRM, General Manager at Lotte Hotel Jeju, responded to this review

Dear Wayne M Thank you for staying with us and sharing your experience at Lotte Hotel Jeju. As you mentioned,We are delighted to hear that you were satisfied with Four-season heated swimming pool and convenient location of Lotte Hotel Jeju. The pool has three Jacuzzi and sauna facilities.Also The pool is available in winter. It has Attractive to customers travelling... More 

Zurich, Switzerland
Level Contributor
36 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed June 26, 2016

The rooms are quite large and comfortable Large bathroom The hotel caters to families and vacationers (Asian tourist) and has a water/laser show attraction with dragons and fountains which takes place several time during the day and night. (Quite loud) I ate twice at the buffet restaurant (lunch and dinner) huge selection of food which was nicely presented,freshly cooked and... More 

Helpful?
Thank BeatStutz
lottehoteljejuCRM, General Manager at Lotte Hotel Jeju, responded to this review

Dear BeatStutz This is Lotte Hotel Jeju. Thank you for staying with us and sharing your experience at Lotte Hotel Jeju. Providing high quality of service is our responsibility. We are very pleased to hear that you had a comfortable stay at Lotte Hotel. We have shared your review on our service with our staff.We will refer to it as... More 

Bristol, United Kingdom
Level Contributor
210 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
4 of 5 stars Reviewed June 25, 2016 via mobile

I have just returned from this hotel where I spent a week at a conference so any reviews should be read in that context and I cannot report on the surrounding area. On arrival and throughout the stay the hotel staff were amazing. The hotel, at first, is not the easiest to navigate around. Different lifts to the same level... More 

Helpful?
Thank AdeWotton
lottehoteljejuCRM, 제너럴 매니저 at Lotte Hotel Jeju, responded to this review

Dear Adewotton Thank you for staying with us and sharing your experience at Lotte Hotel Jeju. We have shared your review on our service with our staff.We will refer to it as our guideline in enhancing our service quality and staff's motivation. Lotte Hotel Jeju always offers the comfort and coziness as if you stayed at home. The hotel features... More 

Singapore, Singapore
Level Contributor
56 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed June 15, 2016 via mobile

We stayed in the family room at Lotte during our last visit. The hotel is pro family and is a great resort for a family vacation. The room is spacious and comfortable with 2 double beds and a sitting area. Good size for a family of 4. Comfortable and clean although the carpet flooring is a little dated. The bathroom... More 

Helpful?
Thank SusieChen
lottehoteljejuCRM, 제너럴 매니저 at Lotte Hotel Jeju, responded to this review

Dear SusieChen Thank you for staying with us and sharing your experience at Lotte Hotel Jeju. Providing high quality of service is our responsibility. still, it feels great to be noticed for our efforts. Thank you very much for your encouragement. As you mentioned, The hotel is an hour's drive from the airport. Thank you for your positive comment on... More 

Bali, Indonesia
Level Contributor
107 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed May 30, 2016

Hotel have amazing facilities, from in-house casino,beautiful garden, to the heated water swimming pool. Shuttle service from and to airport. It is located in tourist area, within walking distance you can find convenience store,restaurant local attractions such as museum and waterfall. The property offered free wifi, and the wifi has super speed. This hotel suit for couple, family, or even... More 

Helpful?
Thank David S
lottehoteljejuCRM, 제너럴 매니저 at Lotte Hotel Jeju, responded to this review

Dear David S Thank you for staying with us and sharing your experience at Lotte Hotel Jeju. Providing high quality of service is our responsibility.Still, it feels great to be noticed for our efforts. Thank you very much for your encouragement. Lotte Hotel Jeju is a luxury resort of Lotte Hotels & Resorts, opened in 2000 in the heart of... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Beachfront
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Beachfront
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Spa
  • Casino and Gambling
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Lotte Hotel Jeju is a luxury resort of Lotte Hotels & Resorts, opened in 2000 in the heart of Jungmun Tourism Complex. The hotel features a total of 500 guest rooms, 9 restaurants, 6banquet halls, fitness center, foreigner-only casino, duty-free shop, and diverse convenience facilities. Hotel buildings are spread across mostly on a slope of land, granting a majority of the rooms a spectacular view of the charming gardens and the open sea. The world-renowned resort hotel The Palace of the Lost City in South Africa is the model of Lotte Hotel Jeju. The hotel design firm WATG was in charge of the exterior and Wilson & Associates the interior. Their collaboration resulted in an elegant and luxurious hotel emanating Korean hospitality. The magnificence of Lotte Hotel Jeju, a reminiscence of old European castles, can be felt from the facade and has drawn many tourists. ... more   less 

Additional Information about Lotte Hotel Jeju

Address: 35, Jungmungwangwang-ro 72beon-gil, Seogwipo, Jeju Island 697-808, South Korea
Location: South Korea > Jeju Island > Seogwipo
Price Range: $205 - $453 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Lotte Hotel Jeju 5*
Number of rooms: 500
Reservation Options:
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Also Known As:
Lotte Hotel Jeju City
Lotte Jeju City
Lotte Hotel Jeju Seogwipo, Jeju Island
Hotel Style:
#1 Family Hotel in Seogwipo
#2 Spa Hotel in Seogwipo
#2 Business Hotel in Seogwipo
#2 Luxury Hotel in Seogwipo
#2 On the Beach Hotel in Seogwipo
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