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The Shilla Jeju

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493 Reviews from our TripAdvisor Community

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Showing 172: English reviews
Genoa, Italy
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Very relax place...more People take a selfie photo to remember this Park. The entrance ticket is not expansive...but the natural show is excellent for your eyes and mind... I reccomended for adult and their childrens...

Helpful?
Thank Faith978
Gothenburg, Sweden
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 1 week ago

Well to make a long story short, we had very high expectations and none were fulfilled. We had another hotel booked but due to pool renovations we booked the Shilla instead after reading many wonderful reviews. First of all, the receptionist were very short during check in and no information was given to us. We got our room key, confirmed... More 

Helpful?
1 Thank MrsMell
신라호텔, 호텔신라 마케팅팀장 at The Shilla Jeju, responded to this review

Dear MrsMell, Firstly, please accept our sincere apology for the disappointment you experienced during your recent stay at The Shilla Jeju. In regards to local and hotel policy all children under 130cms must wear a life vest within the pool, even if they already do know how to swim. We genuinely appreciate your feedback and your valuable comments will be... More 

Busan, South Korea
Level Contributor
111 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I do not usually stay in high-end resorts so this was quite a treat for me. From the moment we arrived until our final farewells, it was a pleasure living in and around the Shilla for our long 4th of July weekend. We especially enjoyed the quiet adult pool. Our last night there we sat at the pool and had... More 

Helpful?
Thank JoeR11
신라호텔, 호텔신라 마케팅팀장 at The Shilla Jeju, responded to this review

Dear JoeR11, Thank you for choosing The Shilla on your recent visit to Jeju. We truly appreciate the time you took to write and share your recent experience with us. I am very happy to hear that you were satisfied with the adult pool. The adult pool which made its debut in June is intended for private, comfortable relaxation like... More 

Boston, Massachusetts
Level Contributor
32 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is a perfect place for families with a lot of amenities for young children. A modern hotel with pools and a wonderful Spa. It was the perfect place to relax after a busy conference. The facial I got at the Guerlain Spa was great. Again Hanatours was excellent in showing us the Island.

Helpful?
Thank athenasp2015
신라호텔, 호텔신라 마케팅팀장 at The Shilla Jeju, responded to this review

Dear athenasp2015, Thank you for choosing The Shilla on your recent visit to Seoul. We truly appreciate the time you took to write and share your recent experience with us. I am very happy to hear that you were satisfied with our facilities and service. I hope it will not be long before we have the pleasure of welcoming you... More 

Seoul, South Korea
Level Contributor
36 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 21, 2016 via mobile

Shilla is one of the best hotels in korea. Shilla jeju is located in jungmun (area of seogwipo), you can easily see beautiful beach. Swimmingpool and view is really good, and if you wanna glamping, there are facilities i remembered.. Service was alsogood. Have a good trip

Helpful?
Thank tkacjsdlqor
신라호텔, 호텔신라 마케팅팀장 at The Shilla Jeju, responded to this review

Dear tkacjsdlqor, Thank you for choosing The Shilla Hotels & Resorts on your recent visit to Jeju. I am delighted that you enjoyed your stay with us. Your kind comments shared in this review are greatly appreciated. All of us at The Shilla hope that we will have the pleasure of welcoming you back again soon. We wish you safe... More 

Hong Kong, China
Level Contributor
43 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed June 21, 2016

Beautiful resort hotel with indoor and outdoor pools, trails down to the beach and paths along flowering shrubs and trees, with many activities provided for the family holidays , especially for young children. The staff is polite and well trained, refusing tips yet giving their best service. Very impressive. This hotel, however, needs refurbishing, as the carpets are old and... More 

Helpful?
Thank rsh414
신라호텔, 호텔신라 마케팅팀장 at The Shilla Jeju, responded to this review

Dear rsh414, Thank you so much for taking the time to review our hotel. We appreciate your feedback and regret to hear that your recent experience at The Shilla Jeju was not entirely satisfactory. Your valuable comments will be shared with our staff members and moving forward we will do our best to improve our service. We hope to have... More 

Level Contributor
22 reviews
5 hotel reviews
5 of 5 stars Reviewed June 20, 2016 via mobile

I visited this hotel on June 17 to June 20, 2016 with my family. Nice hotel with big rooms and lovely surroundings. Beautiful garden. Closeness to the beach. Nice lobby area. We had Mango treat at lobby which was excellent . Fresh halabong juice was excellent . We had breakfast and dinner on all the days of our stay at... More 

Helpful?
Thank pradnyar2016
신라호텔, 호텔신라 마케팅팀장 at The Shilla Jeju, responded to this review

Dear pradnyar2016, Thank you for choosing The Shilla Hotels & Resorts on your recent visit to Jeju. I am delighted that you enjoyed your stay with us. Your kind comments shared in this review are greatly appreciated. All of us at The Shilla hope that we will have the pleasure of welcoming you back again soon. We wish you safe... More 

Macau, China
Level Contributor
43 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed June 20, 2016

This is our accommodation in Jeju after driving a long way from the airport. The hotel is huge and beautiful, swimming pool, playroom, outdoor cabana is all facilitated which can spend the whole day in the hotel. The service is also very good.but the only problem is, not everyone can speak fluent English. Moreover, the rooms were not meet to... More 

Helpful?
Thank lingg718
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 3, 2016 via mobile

I came to Shilla JeJu with high expectations. I was traveling from NYC and have traveled abroad before. I was leaving Seoul Shilla for some beach time. The resort itself is beautiful. The staff is limited in English which is understandable. The rooms are outdated. The air conditioning doesn't work. The food is very overpriced. It appears to be only... More 

Helpful?
1 Thank Dorothy R
신라호텔, 호텔신라 마케팅팀장 at The Shilla Jeju, responded to this review

Dear Dorothy R, Thank you so much for taking the time to review our hotel. We appreciate your feedback and regret to hear that your recent experience at The Shilla Jeju was not entirely satisfactory. Your valuable comments will be shared with our staff members and moving forward we will do our best to improve our service. We hope to... More 

Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed May 25, 2016 via mobile

Stayed here as a family while husband attended a conference. Lovely pickup from airport and seamless check in. The room we had was quite dated with carpet stains, chipped furniture etc. Bathrooms large and spacious. Major drawback was that they were constructing a new outdoor pool so a lot of the outdoor walking paths were blocked off. This construction wasn't... More 

Helpful?
Thank sastravel15
신라호텔, 호텔신라 마케팅팀장 at The Shilla Jeju, responded to this review

Dear sastravel15, Thank you so much for taking the time to review our hotel. We appreciate your feedback and regret to hear that your recent experience at The Shilla Jeju was not entirely satisfactory. Your valuable comments will be shared internally and moving forward we will do our best to improve our services. We hope to have the opportunity to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Beachfront
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Spa
  • Casino and Gambling
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Business Center with Internet Access
  • Conference Facilities
  • Babysitting

Additional Information about The Shilla Jeju

Address: 72beon-Gil | Jungmungwanggwang-Ro, Seogwipo, Jeju-do 697-807, South Korea
Location: South Korea > Jeju-do > Seogwipo
Price Range: $293 - $738 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Shilla Jeju 5*
Number of rooms: 429
Reservation Options:
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Also Known As:
The Shilla Jeju Hotel Seogwipo
Shilla Cheju Hotel Seogwipo
Shilla Cheju Seogwipo
The Shilla Jeju Seogwipo, Jeju-Do
Hotel Style:
#1 On the Beach Hotel in Seogwipo
#1 Spa Hotel in Seogwipo
#1 Luxury Hotel in Seogwipo
#1 Business Hotel in Seogwipo
#1 Top resorts Hotel in Seogwipo
#2 Family Hotel in Seogwipo
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