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Lotte City Hotels Jeju

Traveler (192)
Room & Suite (86)
Dining (20)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Lotte City Hotel Jeju, the highest building in Jeju, takes motifs from the best features of Jeju Island, such as Jusangjeolli, waterfalls and Dolharubang. It is an ideal hotel for both business travelers and tourists, only five minutes from Jeju International Airport by car. The hotel offers beautiful views of the Jeju city, airport runways, sea and Mt. Halla. The stylish and modern rooms, all-season spa pool, large banquet halls, and various convenience facilities will make your stay at the hotel an unforgettable experience.
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Property amenities
Pool
Free parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Airport transportation
Banquet Room
Business Center with Internet Access
Concierge
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Public Wifi
Self-Serve Laundry
Wheelchair access
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Room features
Air conditioning
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Value
Centrally Located
HOTEL CLASS

Location

Full view
Contact
Jejuyeondongrosdesitihotel 83 Doryeong-ro, Jeju, Jeju Island 63127 South Korea
Name/address in local language
Getting there
Jeju Airport1 mi
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377Reviews
259Photos
17Q+A
26Room tips
Traveler rating
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Popular mentions
Second time staying at this hotel. This time I can with my sister family as well with a total of 5 pax for 2 rooms. Price is reasonable and room is big and clean. We had an amazing black pork bbq just opposite the hotel and did a little shopping along the next street thereafter.
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Response from jejucity, 제너럴 매니저 at Lotte City Hotels Jeju
Responded 2 days ago
Dear. 285joannac Thank you for staying with us and sharing your experience at Lotte City Hotel Jeju. Overall we are delighted to hear that you enjoyed our hotel. Your detailed review you have left would be great help to other guests planning to visit our hotel! Thank you for sharing time with us. We look forward to welcoming you on your next visit! Best Regards, Tiger D. Jeong.
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+1
I stayed here for 1 night in Feb 2019. I chose the hotel due to close proximity to the airport (my flight landed late, and I wanted somewhere nearby with guaranteed quality rooms - it checked these boxes nicely). My room was approx £60 for standard double, although it was
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Response from jejucity, 제너럴 매니저 at Lotte City Hotels Jeju
Responded 2 weeks ago
Dear. threeyearsinshanghai Thank you for staying with us and sharing your experience at Lotte City Hotel Jeju. Overall we are delighted to hear that you enjoyed our hotel. Your detailed review you have left would be great help to other guests planning to visit our hotel! Thank you for sharing time with us. We look forward to welcoming you on your next visit! Best Regards, Tiger D. Jeong.
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I stayed 2 night in this hotel. Check in is fast and seemed like they already expecting my arrival even though I dint let them know what time is my arrival. The front desk, housekeepers, and staffs In the hotel were friendly and greeted u with smile. Hotel was clean and tidy.
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Response from jejucity, 제너럴 매니저 at Lotte City Hotels Jeju
Responded Dec 16, 2018
Dear kelynnt Thank you for staying with us and sharing your experience at Lotte City Hotel Jeju. We are delighgted to hear that you enjoyed our hotel. Your detailed review you have left would be great help to other guests planning to visit our hotel! And we will make every effort to improve your opinions by consulting with relevant departments. Thank you for sharing time with us. We look forward to welcoming you on your next visit! Best Regards, Tiger D. Jeong.
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When I firstly entered the room, there was some white dirt (? dried toothpaste) on the glass in the toilet. At the same time, there were some sticky stains on the table & bedside table, which was cleanable. Window was dirty, actually you can’t see outside clearly. Anyway, the
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Response from jejucity, 제너럴 매니저 at Lotte City Hotels Jeju
Responded Nov 8, 2018
We would like to thank you for staying with us and bringing attention to a problem we did not know about. Your advice made us know our problem and further motivated us to keep up a better work. We have cleaned the windows on end of October however, we are truly sorry the inconvenient that has occurred in order for you to not enjoy our nice view. We shall keep working hard to provide convenient, comfortable service. Thank you once again for bring us to the problem and we do hope to welcome you in the near future and continue and maintain the realationship with our hotel, Lotte City Hotel Jeju.
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My experience staying at Lotte was mediocre. Nothing special about this hotel, except its vicinity to the airport (5 min by car). I read some reviews that the staff is not very welcoming and after staying here 3 nights, I must agree with that review. Don’t get me wrong, this
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Response from jejucity, 제너럴 매니저 at Lotte City Hotels Jeju
Responded Oct 19, 2018
Dear. jenniferjlam We would like to say thank you for staying with us and bringing attention to a problem we did not know about. Regarding the restaurant we will let these department know of it and then keep trying to teach how to deal with the guests. And also we are truly sorry to hear you were not happy with the front desk service. We regularly train foreign language to all clerks however some clerks need to learn more . We promise to raise the level of service through employee training. Further, for the other parts that you had faced problem with, we will accurately let each department know of it to solve the problem. Once again thank you for bring us to the problem and we do hope to welcome you in the near future and continue and maintain the relationship with our hotel, Lotte City Hotel Jeju. Thank you Best Regards, Tiger D. Jeong.
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12345618
Hi, a weird question but does the room come with an iron and ironing board?
I didn’t see it myself because I didn’t need it but I am sure that you would be able to request... emailing or calling them would be the best....
1 vote
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First, they do not have airport pick up service. They only have a Shuttle bus 4 times a day. From Airport To Hotel : 10:00am, 12:00, 15:00, 17:00pm (at parking lot C10) From Hotel To Airport : 09:00, 11:00am, 14:00, 16:00pm If this doesn't fit your sched, taking a taxi is cheap because it's near the airport.
2 votes
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Sorry I didn't stay at that hotel at the end as I couldn't confirm if they provide the service.
1 vote
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how far is big blue 33 dive? my husband will be diving with them while we are there.
Looks like jeju is in the opposite side of the island than the dive place/shop you mentioned. Maybe you can have a look at the city of Seogwipo.
0 votes
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1234
"Face the airport"
"Ocean view"
"corner for better view"
"Choose an ocean view room if you are willing to pay higher"
"High floor, non-smoking rooms"
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123456
PRICE RANGE
$98 - $157 (Based on Average Rates for a Standard Room)
LOCATION
South KoreaJeju IslandJeju
NUMBER OF ROOMS
262
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