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Jeju Sun Hotel & Casino

Traveler (66)
Room & Suite (18)
Dining (1)

About

#30 of 183 hotels in Jeju Island
Location
Cleanliness
Service
Value
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Business
Property amenities
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Room service
Free parking
Business Center with Internet Access
Casino and Gambling
Concierge
Dry Cleaning
Laundry Service
Meeting rooms
Non-smoking hotel
Shuttle Bus Service
Wheelchair access
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Room features
Air conditioning
Family Rooms
Kitchenette
Non-smoking rooms

Location

Full view
Contact
67, Sammu-ro, Jeju, Jeju Island 63125 South Korea
Name/address in local language
Getting there
Jeju Airport1 mi
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73Reviews
3Q+A
4Room tips
Traveler rating
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  • 1
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Let me first start off by sharing what I like about the hotel. Rooms are huge as we book a 2 bedroom suite that comes with a living room as well as a mini room with two sofas (#2801). The rooms definitely needs upgrading. Location is great and near to the airport. A taxi ride from Gimpo airport costs about 4000won. It is very near to eateries, massage, sports shops and there is at least 2 convenience store (CU is across the road and 7-Eleven is within a 2 minute walk from the hotel) The hotel also provide a free shuttle service to the airport at 4 sessions per day at hourly intervals from 830am. Ride is very comfortable in a 7 seater hotel limo. Thumbs up for the free shuttle service for hotel guests going to the airport. Here are some feedback which the hotel definitely needs improvement : Rooms Upon checkin, the rooms are not clean and the bed still have litter. There was also curtains that are left on the floor in the living room. I'm also very surprised to not be able to find power sockets in the bedrooms which I feel is a basic necessity. Both rooms have no visible power sockets of any kind for charging mobile phones and tablets! The shower heads are either at a fixed angle or are mounted too low. At a mounting height of about 1.5m high, you have to bend down to take a shower. In the second bedroom the sink is very shallow everytime you wash your face, water will spill everywhere. On our second night we have issues with the air-conditioner in both rooms. After switching on it will cut off within few seconds so it affected our sleep. I woke up in sweat and called the hotel to highlight the issue. One gentleman came over but could not rectify the problem. He could not really speak English as well so I told him it is okay as we are checking out shortly. Hopefully the next guest will not experience this as the air con was okay on the first night. Breakfast We went to the restaurant to have our breakfast at level 2. Food variety was very limited and the taste was very bland. Juices were not being refilled from the 4 dispensers. The juices are at less than 2cm level and I observed a hotel guest having to tilt the dispenser just to have a glass of juice which should not be the case. Service Staff The hotel lacks warmth and there was no smiles or greetings from all departments to make us feel welcome. Front office female staff was very unfriendly at checkout. She looks very annoyed when I ask her questions like how long it will take to get to the airport. This bespectacled lady requires more training on customer service. Concierge The concierge team is not as helpful as what I thought. It was raining and we washed to borrow two umbrellas. Umbrella rental requires a deposit of 10k won for each umbrella. Casino The casino is located on level one and there is a huge lighted sign CASINO on top. It is not very big and not very crowded. As a foreigner, you definitely require a passport to enter. On level one there is electronic 3D roulette, 3D sic bo and slot machines. On level two, you get to play table games such as baccarat, blackjack among others and you get to cash out your tickets from the cashier. As I am a non smoker I did not spend much time there as the whole place smelt of cigarette smoke which made me very uncomfortable. Conclusion This is just an average hotel and I definitely will not be back again. There are many hotels along the same stretch of roads and might be a better choice. Some rooms (apart from the suites) are currently undergoing upgrading and perhaps the standard guest rooms might be much better than what I had experienced.
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+1
This hotel has a great location where you can find cafes, restuarants and shopping malls within walking distances. The bed is comfortable. Although there is a mini fridge with 2 complimentary bottles of water, there is no coffee or tea packets. You have to bring your own teaspoon. The breakfast is not bad. There is casino here but you need to show your passport to enter.
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The Royal Suite is amazing! With three rooms and two bathrooms, it was perfect for my family. The staff were friendly and accommodating. Very comfortable king size beds 😊 The hotel is very near the airport and easily accessible to nearby attractions. Thank you Jeju Sun for being part of our amazing trip!
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I found this a very good location. The staff was also very good and I had no language issues. I took tours during the day and they picked up at the hotel. The room was fine, not as modern as it might be but had flat screen and refrigerator and furniture was in good condition. The lobby is beautiful. You can't do better for the price. I visited the casino, very modern, not very busy. Table games were priced like U.S. casino with higher minimums than I would like. I had the buffet dinner and that was excellent as well.
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This hotel is well placed near the shops and nightlife of Jeju a city. My room was meant to be non smoking but my bathroom strongly smelt of smoke. There was a kettle but no cups for a drink. I asked at reception for a cup non was provided. Breakfast had a huge number of food options in a pleasant large and good strong coffee.
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PRICE RANGE
$48 - $204 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
t.h.e. hotel & vegas jejut.h.e. hotel and vegas casinot h e hotel lvegas
LOCATION
South KoreaJeju IslandJeju
NUMBER OF ROOMS
203
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