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Lotte Hotel Busan

1,017 reviews
#1 of 187 Hotels in Busan
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Traveler (512)
Room & Suite (533)
Dining (166)
Overview
  • Excellent72%
  • Very good23%
  • Average3%
  • Poor1%
  • Terrible1%
Travelers talk about
“the club lounge”(19 reviews)
“department store”(20 reviews)
“driving range”(6 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5.0 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Rooms
Mar 4Mar 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,017)Write a Review
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Traveler rating
179
79
22
9
3
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LanguageEnglish
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179
79
22
9
3
Show reviews that mention
All reviewsthe club loungedepartment storedriving rangela seinegreat hotellight snackconvenient accessduty free shoppingbusiness tripstreet food vendorsking bedcentral locationfitness centerstar hotelconcierge deskchecking incouple of nights
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1 - 5 of 292 reviews
Reviewed 2 days ago

This hotel is a good choice for your stay in Busan. I arrived early in the morning after an overnight flight and they were kind enough to let me have a room immediately so that I could sleep. I always request a room away from...More

1  Thank herenthere1
Reviewed 4 days ago via mobile

Ms Stella Park speaks very good English and is super helpful and professional。We love your hotel。The hotel is conveniently located and very easily accessible from the railway station。The early check in service is excellent for tourists like us who arrive very early in the morning。Upon...More

Thank vivianwong38
Reviewed 1 week ago via mobile

This is a large, clean, centrally located, pretty luxurious hotel in Busan. Checking in is professional with friendly staff. Rooms are of good size with all the desired equipment. There is no ironer in the room but if you ask for it, you get it...More

Thank PhilFrenchRiviera
Response from lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel BusanResponded 1 week ago

Dearn PhilFrenchRiviera Thank you for staying with us and sharing your experience at Lotte Hotel Busan. We always strive for the best customer experience. Providing high qualify of service is our responsibility. Still, it feels great to be noticed for our efforts. Thank you very...More

Reviewed 1 week ago

Hotel location is grea, very easy access to shopping, dining and transportation. Staff in the lobby and the club lounge very polite and friendly. However as a 5-star hotel, some improvement are urgently needed. 1. Language barrier can be challenging from time to time. Speaking...More

Thank Musicfan0816
Response from lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel BusanResponded 1 week ago

Dear Musicfan0816 Thank you for staying with us and taking your valuable time to give us a feedback of Lotte Hotel Busan. We deeply apologize for unpleasant experience. We will definitely improve our service by educating to prevent any future inconvenience. If we got another...More

Reviewed 2 weeks ago via mobile

It’s very near and connecting to the Lotte Department store, very convenience for transportation like subway & bus stop, and shopping. Great customer service!! Breakfast quite wide variety :) The light is through the sensor, it’s great! Will come back and stay again for my...More

Thank Baoling N
Response from lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel BusanResponded 1 week ago

Dearn Baoling N Thank you for staying with us and sharing your experience at Lotte Hotel Busan. We always strive for the best customer experience. Providing high qualify of service is our responsibility. Still, it feels great to be noticed for our efforts. Thank you...More

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About
Awards & Recognition
Travelers' Choice
2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Center with Gym / Workout Room
Room Service
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Hotel Amenities
Business Center with Internet Access
Room Service
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Casino and Gambling
Hot Tub
Heated pool
Indoor pool
Adult pool
Outdoor pool
Details
Price range
$174 - $267 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Busan
#1 Luxury Hotel in Busan
#2 Business Hotel in Busan
#2 Family Hotel in Busan
#2 Romantic Hotel in Busan
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
$174 - $267 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Busan
#1 Luxury Hotel in Busan
#2 Business Hotel in Busan
#2 Family Hotel in Busan
#2 Romantic Hotel in Busan
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveler (512)
Room & Suite (533)
Dining (166)
Pool & Beach (1)
Amenities (89)
Family and Play Areas (1)
Business Center & Event Rooms (1)
Questions & Answers
Ask a question
ryannmcneil
October 4, 2017|
AnswerShow all 3 answers
Response from Delissimo | Reviewed this property |
Breakfast is 40 euros, 50 us dollars. And it is terrible
1
Vote
MANDYTAOMT
August 10, 2017|
AnswerShow all 3 answers
Response from lLotteHotelBusanl | Property representative |
Dear, Mandytaomt Thank you for having an interest in Lotte Hotel Busan. There are several selections for coming to the Lotte Hotel Busan. One. limousine bus is a common way. From Gimhae airport to the hotel, it takes... More
2
Votes
Google Translation
GeorgeJorgimoto
June 19, 2017|
AnswerShow all 2 answers
Response from TravellingPoh |
Yes, they have smoking rooms!
1
Vote
Google Translation
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Room Tips
"Obviously higher floors have better views and less susceptible to traffic noise."
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"Request a high floor with good view."
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"Opting for a Club Room is a must!"
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"Try a high level, so you'll enjoy the view."
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