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Lotte Hotel Busan

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Lotte Hotel Busan
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571 Reviews from our TripAdvisor Community

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Showing 173: English reviews
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW via mobile

Location is in Seomyeom station, basically Seomyeom itself is a travelling spot already, you can find traditional market, pubs, coffee shops there. Lotte has very good facilities 2 swimming pools (outdoor is only open in summer). A very big gym, and very good Sauna. But guests can only go there once per each night stay for free. Services and room... More 

Helpful?
Thank Nicky Y
Singapore, Singapore
Level Contributor
52 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

The best thing about Lotte Busan is the fittness centre which consisted of a huge new gym, indoor and outdoor pool, sauna n even a driving range. Hotel guests can enjoy these once a day. They even provide tee shirt, shorts n socks - so just bring your shoes! The indoor pool is heated and they will loan out swimming... More 

Helpful?
Thank HappyFeet25
Busan
1 review
5 of 5 stars Reviewed 2 days ago NEW

My luggage didn't arrive for my entire stay. It was great to have everything I needed available in the room; and was included in the room price. Great breakfast buffet. A nice spacious room for a downtown hotel. Very convenient to underground shopping as well.

Review collected in partnership with this hotel

Helpful?
Thank edwardv757
Busan, South Korea
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

My uncle and aunt from New York was satisfied. They usually liked to stay in Hae-un-dae but this time they tried Lotte, since it's located in the middle of Busan. They always use taxi but all the major subway lines pass Seo-myeon station. So it is very nice spot for entire family members from all different places in busan could... More 

Helpful?
Thank dios023
Pohang, South Korea
Level Contributor
61 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I got a good sleep there! Good beddings and very quiet air conditioner! I enjoyed foods and shopping at restaurants and shops which were surround the hotel. Swimming pool is good for adults to swim along with lanes.

Helpful?
Thank trippedonearth
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

Having stayed at this hotel several times I must admit that the treatment I received from my latest stay was very disappointing with regards to the service I've got at the front desk. Further it was extremely annoying to realized that two totally identical orders of stay was priced very differently. It brought a dark shadow to my experience so... More 

Helpful?
Thank Johnny L
lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel Busan, responded to this review

Dear Johnny L, Thank you for staying with us and sharing your experience at Lotte Hotel Busan. The review you have left would be of great help to other guests planning to visit our hotel. First, we deeply apologize for any disappointment and inconvenience unlike you expected during your staying. I definitely know that there are many various prices in... More 

Los Angeles, California
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed here for 2 nights and the hotel is under renovation but the staff and concierge were nice and friendly . Only complaint I have is the rooms are a little too dim and I wished there was more lighting. Overall great place to stay in Busan 👍

Helpful?
Thank Katherlne
lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel Busan, responded to this review

Dear Katherlne, Thank you for staying with us and sharing your experience at Lotte Hotel Busan. We always strive for the best customer experience. Providing high qualify of service is our responsibility. Still, it feels great to be noticed for our efforts. Thank you very much for your encouragement. I really appreciate your staying and nice review. we will try... More 

Singapore, Singapore
Level Contributor
260 reviews
207 hotel reviews
common_n_hotel_reviews_1bd8 196 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is located about 30 mins from the airport by taxi and getting to the hotel by taxi is convenient at about 12,000 KRW. As the hotel is currently undergoing renovation at the ground floor, the reception is located by the side and I have to be directed by the staff. Check in was fast and when I asked... More 

Helpful?
Thank The_TravellerSg
lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel Busan, responded to this review

Dear The_TravellerSg, Thank you for staying with us and sharing your experience at Lotte Hotel Busan. The review you have left would be of great help to other guests planning to visit our hotel. First, we deeply apologize for any disappointment unlike you expected during your staying. I definitely know that you could expect our hotel facilities and service because... More 

Karmiel, Israel
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

This hotel locat in the center of Busan near to everything.The stuff of the hotel are very nice and most kind.The rooms are excellent and the food during morning ,dinner or during the day at the lunch was intersting and excellent.

Helpful?
Thank matiav2016
lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel Busan, responded to this review

Dear matiav2016, Thank you for staying with us and sharing your experience at Lotte Hotel Busan. We always strive for the best customer experience. Providing high qualify of service is our responsibility. Thank you very much for your encouragement. I really appreciate your staying and nice review. we will try to do our best to provide you faithful and touching... More 

Hong Kong
Level Contributor
19 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed August 11, 2016 via mobile

I had stayed in Lotte Hotel Busan before I headed for Seoul. It is the 4th hotel I stayed in Busan. I can say it is the best. I chose to stay in a Club deluxe room with access to lounge. The service provided was excellent. All staff are very professionally and well trained. I felt truly welcomed by the... More 

Helpful?
1 Thank alicelausy
lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel Busan, responded to this review

Dear alicelausy, Thank you for staying with us and sharing your experience at Lotte Hotel Busan. I'll make sure to let them know your comments as we always strive for the best customer experience. Providing high qualify of service is our responsibility. Still, it feels great to be noticed for our efforts. Thank you very much for your encouragement. First... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Business Center with Internet Access
Official Description (provided by the hotel)
Lotte Hotel Busan, South Korea`s biggest port city, is located at Seomyeon, the center of Busan, about a 10-minute drive by car from Busan Station. As the largest hotel in Busan, it provides elegant service and as many as 650 rooms that guests can choose freely according to need. Also, our renovated modern-style rooms and dining space will present customers with unforgettable and impressive moments. Guests can enjoy various entertainment features including indoor/outdoor swimming pools, casino, the Choo Shin-soo room and the Giants room with Busan, the city of baseball, as backdrop. Please make your successful business and enjoy travel in Busan, the city of wide sea and romantic harbor. ... more   less 

Additional Information about Lotte Hotel Busan

Address: 772, Gaya-daero, Busanjin-gu, Busan 47285, South Korea
Location: South Korea > Busan
Price Range: $179 - $279 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Lotte Hotel Busan 5*
Number of rooms: 650
Reservation Options:
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Also Known As:
Busan Lotte Hotel
Hotel Style:
#2 Luxury Hotel in Busan
#2 Business Hotel in Busan
#2 Romantic Hotel in Busan
#2 Spa Hotel in Busan
#2 Family Hotel in Busan
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