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Lotte Hotel Busan

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Lotte Hotel Busan
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675 Reviews from our TripAdvisor Community

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Showing 194: English reviews
Vancouver, Canada
Reviewed 6 days ago NEW

I was so lucky that I chose Lotte hotel. Department store and duty free shop were connected with hotel so that I did not have to go out for shopping. also I did not have to eat out too. It was so convinient and comfortable. Room was so great, and roon attendents were so nice and friendly. Lotte has the...

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Helpful?
Thank sean3189077
lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel Busan, responded to this review

Dear sean3189077, Thank you for staying with us and sharing your experience at Lotte Hotel Busan. The review you have left would be of great help to other guests planning to visit our hotel. I'm really happy you were satisfied with your staying. As you said, Our location has various contents, especially shopping is the best. Beside the hotel, there...

Los Angeles, California
Reviewed 1 week ago NEWvia mobile

After not so satisfactory stays at the both Westin and the Park Hyatt, I decided to try something else out in Busan and glad that I did. I believe that this was my first stay at Lotte chain hotel. Booked an executive room via Expedia that came with lounge access. They upgraded my room at the check in to a...

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Helpful?
Thank LoyaltyLobby
lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel Busan, responded to this review

Dear LoyaltyLobby, Thank you for staying with us and sharing your experience at Lotte Hotel Busan. The review you have left would be of great help to other guests planning to visit our hotel. I'm very impressed and thankful with your long and sincere review. It really helpful to other guests. I'm also delighted you were satisfied with your staying....

Reviewed 1 week ago

The room and amenities all top of the line. The fitness room, pool and other spa amenities all excellent. One thing I thought would help would be a less extravagant breakfast on the 42nd floor, such as a coffee shop to get just a coffee to go with a pastry or egg sandwich that is opened at 06AM. However, if...

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Helpful?
Thank J DAVID D
lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel Busan, responded to this review

Dear J DAVID D, Happy New Year, J DAVID D. Thank you for staying with us and sharing your experience at Lotte Hotel Busan. We always strive for the best customer experience. Providing high qualify of service is our responsibility. Still, it feels great to be noticed for our efforts. Thank you very much for your encouragement. I really appreciate...

Reviewed 2 weeks ago via mobile

Let me start by saying Lotte is everywhere. Its a big name in South Korea. So when you stay in one of their hotels you can't go wrong. In Busan the hotel is vast. In fact so vast there is lots of empty space in the lobby. You can call it spacious. At the elevator a lady in Korean costume...

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Helpful?
Thank We are A
lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel Busan, responded to this review

Dear We are A, Happy New Year, We are A. Thank you for staying with us and sharing your experience at Lotte Hotel Busan. We always strive for the best customer experience. Providing high qualify of service is our responsibility. Still, it feels great to be noticed for our efforts. Thank you very much for your encouragement. I really appreciate...

London, United Kingdom
Reviewed 2 weeks ago via mobile

The hotel central location is great for exploring the city, close to the shops, and restaurants The rooms are bright with large comfortable beds, Sadly there was NO effort what so ever to celebrate the western culture of NEW YEAR! It was a shame, however in the hotels defence it wasn't expected 🙄 The club lounge was lovely great views...

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Helpful?
Thank Joan R
lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel Busan, responded to this review

Dear Joan R, Happy New Year, Joan R. Thank you for staying with us and sharing your experience at Lotte Hotel Busan. We always strive for the best customer experience. Providing high qualify of service is our responsibility. Still, it feels great to be noticed for our efforts. Thank you very much for your encouragement. I really appreciate your staying...

Reviewed 4 weeks ago via mobile

Visited this hotel many times, great for both Western and Local Travellers...great place to shop also! Clean / safe area if you want to leave the hotel and explore! The restaurants in the hotel are great The hotel is also connected to the metro/subway from the ground floor

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Helpful?
Thank Iamtommoore
lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel Busan, responded to this review

Dear Iamtommoore, Thank you for staying with us and sharing your experience at Lotte Hotel Busan. We always strive for the best customer experience. Providing high qualify of service is our responsibility. Still, it feels great to be noticed for our efforts. Thank you very much for your encouragement. I really appreciate your staying and nice review. we will try...

Singapore
Reviewed December 9, 2016

The Hotel rooms look well maintained,with convenient metro and location.The reception area is not grand as other grand hotels in Busan.The staff around reception is also not that helpful as other hotels. The room is neat and clean with a good provision of toiletries. Breakfast choices for westerners is limited and for vegetarians.To get english breakfast tea was also difficult...

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Helpful?
Thank SingaporeMahesh
lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel Busan, responded to this review

Dear SingaporeMahesh, Thank you for staying with us and sharing your experience at Lotte Hotel Busan. We always strive for the best customer experience. Providing high qualify of service is our responsibility. Still, it feels great to be noticed for our efforts. Thank you very much for your encouragement. We apologize for any disappointment and inconvenience. We will check your...

Bangkok, Thailand
Reviewed November 23, 2016

I stayed at the Lotte Hotel Busan on a business trip between August to November. The hotel itself is located in downtown Busan with convenient access to local restaurants, bars and shopping. Public transport is easily available with Seomyon underground metro station only a short 5 minute walk from the hotel lobby. The hotel is very well presented with large...

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Helpful?
Thank pspring73
lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel Busan, responded to this review

Dear pspring73, Thank you for staying with us and sharing your experience at Lotte Hotel Busan. We always strive for the best customer experience. Providing high qualify of service is our responsibility. Still, it feels great to be noticed for our efforts. Thank you very much for your encouragement. We apologize for any disappointment and inconvenience. We will check your...

Atlanta, Georgia
Reviewed November 19, 2016

Stayed here for 3 nights. Club Level is certainly worth the money if you are going to plan on having breakfast and want drinks/heavy snacks in the evening. Cocktails/Drink selection was very good. Breakfast selection was very good and tea/evening snacks selection was adequate. As expected Club Staff were very nice and let us store our luggage there and wait...

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Helpful?
Thank plum9195
lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel Busan, responded to this review

Dear plum9195, Thank you for staying with us and sharing your experience at Lotte Hotel Busan. We always strive for the best customer experience. Providing high qualify of service is our responsibility. Still, it feels great to be noticed for our efforts. Thank you very much for your encouragement. I really appreciate your staying and nice review. we will try...

Columbia, Maryland
Reviewed November 10, 2016 via mobile

The hotel provides executive and five star services for foreigners without any additional fees. Ask for the club rounge privillage that was included free breakfast and dinner including snacks and beverages. The rounge was located on the 33rd floor of the hotel and will be opened from 0600 until 2200 hrs daily. You can enjoy VIP treatment at the club.

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Helpful?
Thank WhiteMarble
lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel Busan, responded to this review

Dear WhiteMarble, Thank you for staying with us and sharing your experience at Lotte Hotel Busan. We always strive for the best customer experience. Providing high qualify of service is our responsibility. Still, it feels great to be noticed for our efforts. Thank you very much for your encouragement. I really appreciate your staying and nice review. we will try...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Lotte Hotel Busan, South Korea`s biggest port city, is located at Seomyeon, the center of Busan, about a 10-minute drive by car from Busan Station. As the largest hotel in Busan, it provides elegant service and as many as 650 rooms that guests can choose freely according to need. Also, our renovated modern-style rooms and dining space will present customers with unforgettable and impressive moments. Guests can enjoy various entertainment features including indoor/outdoor swimming pools, casino, the Choo Shin-soo room and the Giants room with Busan, the city of baseball, as backdrop. Please make your successful business and enjoy travel in Busan, the city of wide sea and romantic harbor. ... more   less 

Additional Information about Lotte Hotel Busan

Address: 772, Gaya-daero, Busanjin-gu, Busan 47285, South Korea
Location: South Korea > Busan
Price Range: $163 - $244 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Lotte Hotel Busan 5*
Number of rooms: 650
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Hotels.com, Ctrip TA and Agoda so you can book your Lotte Hotel Busan reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Busan Lotte Hotel
Hotel Style:
#1 Luxury Hotel in Busan
#1 Spa Hotel in Busan
#2 Romantic Hotel in Busan
#2 Business Hotel in Busan
#2 Family Hotel in Busan
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Questions & Answers

Here's what travelers have asked, with answers from Lotte Hotel Busan staff and other travelers.
25 questions
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Questions? Get answers from Lotte Hotel Busan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“best view, comfortable, and convineience”
 of 5 bubbles sean3189077, 6 days ago | Read review
“Rooms on the high floor are quiet and do have a city or area view.”
 of 5 bubbles , 1 week ago | Read review
“Rooms on high floor are better”
 of 5 bubbles SingaporeMahesh, Dec 9, 2016 | Read review
“Beautiful hotel design. excellent restaurant, friendly staff and super location close to everything”
 of 5 bubbles , Oct 26, 2016 | Read review
“I have no idea.”
 of 5 bubbles 611charles, Oct 21, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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