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Lotte Hotel Busan

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772, Gaya-daero, Busanjin-gu, Busan 47285 South Korea
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (1569)
360
Panoramas (102)
Room & Suite (857)
What is Travelers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travelers and are ranked in the top 1% of properties worldwide.
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 06/16/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 06/16/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 354 hotels in Busan
Location
Cleanliness
Service
Value
2021 Travelers' Choice Best of the Best
Lotte Hotel Busan, South Korea's biggest port city, is located at Seomyeon, the center of Busan, about a 10-minute drive by car from Busan Station. As the largest hotel in Busan, it provides elegant service and as many as 650 rooms that guests can choose freely according to need. Also, our renovated modern-style rooms and dining space will present customers with unforgettable and impressive moments. Guests can enjoy various entertainment features including indoor/outdoor swimming pools, casino, the Choo Shin-soo room and the Giants room with Busan, the city of baseball, as backdrop. Please make your successful business and enjoy travel in Busan, the city of wide sea and romantic harbor.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Casino and Gambling
Kids stay free
Kids pool
Valet parking
Wifi
Hot tub
Adult pool
Indoor pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Strollers
Airport transportation
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Newspaper
Non-smoking hotel
ATM on site
Butler service
Doorperson
Infirmary
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Bathrobes
Air conditioning
Housekeeping
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
VIP room facilities
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Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Centrally Located
Languages Spoken
English, Chinese, Japanese, Korean
2084Reviews42Q+A66Room tips
Traveler rating
  • 1,665
  • 338
  • 58
  • 16
  • 7
Time of year
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Popular mentions
hyeonji yoo wrote a review Jul 2021
1 contribution
Breakfast was the most delicious i've ever experienced. Though the view is a city view, it was better than expected cause night view is wonderful. Carrier service is the best for travelers who dont use a car and the trafic convenience is quiet good including subways and buses.
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Date of stay: July 2021Trip type: Traveled as a couple
Helpful
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Response from General manager, 기타 at Lotte Hotel Busan
Responded Jul 25, 2021
_W629AY Thank you for staying with us and sharing your experience at Lotte Hotel Busan. We always strive for the best customer experience. Providing high qualify of service is our responsibility. Still, it feels great to be noticed for our efforts. Thank you very much for your encouragement. I really appreciate your staying and nice review. We will try to do our best to provide you faithful and touching service. Your information will be very helpful to other guests. Thank you for your wonderful review. We look forward to your visiting soon. We will impress you with our pleasant service on your next visit. Thank you for your consideration. Best regards, Dong Ju - Lee, General Manager, Lotte Hotel Busan
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Nomad225744 wrote a review Jun 2021
1 contribution
The facilities is nice in the club executive floor and the location is good. But the crew is arrogant and a friendly attitude would help. I am a Platinum member and regular costumer at Lotte hotels around Korea and must say that the crew at other locations as Lotte Hotel in Ulsan is much more friendly.
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Date of stay: June 2021
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
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Response from General manager, 기타 at Lotte Hotel Busan
Responded Jun 22, 2021
Dear Nomad225744 We sincerely apologize for the inconvenience during your stay. We are reviewing your comment one by one. We will try to provide better service in the future. We hope to see you again, Thank you Best regards, Dong Ju - Lee, General Manager, Lotte Hotel Busan
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Paul wrote a review May 2021
2 contributions1 helpful vote
Located in Seomyeon, it’s in “midtown” Busan where locals flock to for fun, food, and shopping. The hotel’s service is great, even if a bit hampered by Covid (such as single entry/exit). It’s connected to the Lotte Department Store as well as underground shopping that leads to the subway. We arrived early for check-in but they were willing to let us get into a room early (as long as we left them a review). The room is nice and decently large, good views, but you will see some signs of wear and tear. Elevators are quick even while being down 2 elevators for repair. There are street vendors all along the block behind the hotel/mall as well as everything else that Seomyeon has to offer. Rates weren’t as much as the hotels around Haeundae so if you’re looking for a city experience, then this location is great!
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Date of stay: May 2021Trip type: Traveled as a couple
1 Helpful vote
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Response from General manager, 기타 at Lotte Hotel Busan
Responded May 30, 2021
Dear Paul8828 Thank you for staying with us and sharing your experience at Lotte Hotel Busan. We always strive for the best customer experience. Providing high qualify of service is our responsibility. Still, it feels great to be noticed for our efforts. Thank you very much for your encouragement. I really appreciate your staying and nice review. We will try to do our best to provide you faithful and touching service. Your information will be very helpful to other guests. Thank you for your wonderful review. We look forward to your visiting soon. We will impress you with our pleasant service on your next visit. Thank you for your consideration. Best regards, Dong Ju - Lee, General Manager, Lotte Hotel Busan
Read more
Rachel L wrote a review May 2021
Seoul, South Korea7 contributions12 helpful votes
부산 중심지 서면역 바로 앞에 위치한 깔끔하고 친절한 호텔! 부산 방문객에게 즐겁게 머물다 갈 수 있는 곳으로 추천드립니다! 데스크에서도 친절하게 안내해 주셔서 더 기분 좋게 지내다 가는 것 같어요! We had a great time at Lotte hotel busan - definitely recommend if you’re visiting as it has a great location, awesome service, and a wonderful ambience!
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Date of stay: April 2021Trip type: Traveled with friends
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Response from General manager, 기타 at Lotte Hotel Busan
Responded May 16, 2021
Rachel_travelNfood 고객님께 저희 롯데호텔 부산을 이용해 주시고, 귀중한 시간을 내어 고객님의 경험을 공유해 주셔서 감사드립니다. 고객님께서 만족하실 수 있는 서비스를 제공해 드리는 것이 저희의 본분임에도 불구하고 이렇게 칭찬의 글로 격려해 주시어 호텔리어로서 행복을 느낍니다. 고객님의 다음 방문을 기대하며, 항상 행복한 나날이 되시길 바랍니다. 감사합니다. 롯데호텔 부산 총지배인 이동주
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sooyunkim wrote a review May 2021
Seoul, South Korea10 contributions1 helpful vote
1. Service was great. Kind and wonderful staffs with professionalism. 2. Room and other facilities, especially Sauna, fitness and swimming facilities were nice. 3. Very strategic and convenient transportation location. 4.Neighborhood with many delicious food restaurants around. 5. Free Busan City tour organized by Lotte Hotel Busan. Meaningful and valuable trip by dedicated tour guide staffs.
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Date of stay: September 2020
Rooms
Location
Service
Helpful
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Response from General manager, 기타 at Lotte Hotel Busan
Responded May 5, 2021
Dear Soohyun K Thank you for staying with us and sharing your experience at Lotte Hotel Busan. We always strive for the best customer experience. Providing high qualify of service is our responsibility. Still, it feels great to be noticed for our efforts. Thank you very much for your encouragement. I really appreciate your staying and nice review. We will try to do our best to provide you faithful and touching service. Your information will be very helpful to other guests. Thank you for your wonderful review. We look forward to your visiting soon. We will impress you with our pleasant service on your next visit. Thank you for your consideration. Best regards, Dong Ju - Lee, General Manager, Lotte Hotel Busan
Read more
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PRICE RANGE
$136 - $235 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
busan lotte hotel
LOCATION
South KoreaBusan
NUMBER OF ROOMS
650
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Frequently Asked Questions about Lotte Hotel Busan
Which popular attractions are close to Lotte Hotel Busan?
Nearby attractions include Seomyeon Underground Shopping Center (0.2 miles), Seomyeon Food Alley (0.1 miles), and Seven Luck Casino Busan Lotte Branch (0.01 miles).
What are some of the property amenities at Lotte Hotel Busan?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Lotte Hotel Busan?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Lotte Hotel Busan?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Lotte Hotel Busan?
Yes, valet parking is available to guests.
What are some restaurants close to Lotte Hotel Busan?
Conveniently located restaurants include Gaemijip Seomyeon, Songjeong Samdae Gukbop, and Matchandeul Wang Sogeum Gui Seomyeon.
Are there opportunities to exercise at Lotte Hotel Busan?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Lotte Hotel Busan have an airport shuttle?
Yes, Lotte Hotel Busan offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Lotte Hotel Busan?
Yes, dry cleaning and laundry service are offered to guests.
Does Lotte Hotel Busan offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Lotte Hotel Busan?
The staff speaks multiple languages, including English, Chinese, Japanese, and Korean.