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Novotel Ambassador Busan

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631 Reviews from our TripAdvisor Community

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Showing 345: English reviews
Raleigh, North Carolina
Level Contributor
39 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed yesterday NEW

My stay was five days for business. The hotel is directly on the Beach, which was great. The staff is well trained, friendly, helpful, and speaks English. Everything went as planned with the hotel. The room met all of my needs and provided a view of the beach. There is a wide selection of nearby restaurants. The buffet breakfast was... More 

Helpful?
Thank George O
Melbourne, Australia
Level Contributor
283 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I am a loyal Accor customer having used Novotel Ambassador properties in Seoul, Daegu (both excellent) and Busan during our recent wonderful trip to Korea. The Novotel Busan provided a very ordinary, unsatisfactory and disappointing hotel experience, the more so given its boast of being a five star hotel. That claim is clearly rubbish! Check-in was adequate but provided no... More 

Helpful?
Thank GWGGWG
1 review
3 of 5 stars Reviewed 5 days ago NEW via mobile

Stayed 1st night in a 12th floor room that was ok, a bit dated in decor. You pay for the location which is 5 star. Bar prices are high. Second night for not much extra we stayed on the 15th floor; had access to the exec lounge (snacks and coffee + 2 hours cocktails 17:30-19:30) well worth the money and... More 

Helpful?
Thank Steve B
Novotel Ambaasa... B, 제너럴 매니저 at Novotel Ambassador Busan, responded to this review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Ambassador Busan. We admit that the room decor and furnishings need to be updated so we do have plans to have renovation on regular basis. If you visit next time, probably those might be enhanced. I will share your comments with our team. I am... More 

Singapore, Singapore
Level Contributor
53 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Very decent hotel, super location, with the Haeundae Market just across the street. It's smack in the middle of the bustling tourist area, with lots of shops and restaurants. It's also right in front of the beach, like 1 min walk from the hotel. The beach comes alive at night with street performers, truly a holiday destination.

Helpful?
Thank ZanyLiaw
Novotel Ambaasa... B, 제너럴 매니저 at Novotel Ambassador Busan, responded to this review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Ambassador Busan. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and... More 

Seoul, South Korea
Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

We live in Seoul and decided to travel to busan for the weekend. This hotel was easy for the cab driver to locate from the train station and it took a short ride, about 23,000 won to get there. Check in was easy and we were given breakfast vouchers for Saturday and Sunday, the locations of the executive lounge, gym... More 

Helpful?
Thank Shana N
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

I stayed in this hotel 3 nights, and the overall impression is quite average. Location is directly on the beach and as such good for beach life. For me the noise from the music at the beach until late in the evening was not what I wished for. In fairness it must be added that I stayed in the hotel... More 

Helpful?
Thank PerNo2014
Novotel Ambaasa... B, 제너럴 매니저 at Novotel Ambassador Busan, responded to this review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Ambassador Busan. Sorry for the inconvenience issues that you have faced. We totally understand no noise is acceptable especially midnight. We try to control people out side who make noise. However, it is hard to control them all the times, even polices come to keep... More 

Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed at this hotel for two nights last week. Ocean view rooms were great. Good service. My only complaint is that their website listed two restaurants in the hotel and we had made reservations for one of them, Ventannas. When we arrived we learned that Ventannas was not open. The other restaurant is a buffet, which was fine for breakfast,... More 

Helpful?
Thank Sharon N
Novotel Ambaasa... B, 제너럴 매니저 at Novotel Ambassador Busan, responded to this review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Ambassador Busan. We feel sorry for inconvenienced that you faced--disappointing with Ventanas restaurant. We should have checked them well. Please accept our apology. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of... More 

Tashkent, Uzbekistan
Level Contributor
5 reviews
4 of 5 stars Reviewed 4 weeks ago

A little outdated facility (especially rooms) with great bar, pool, and restaurant options. Also great location on the more quiet side of Haeundae beach. Oceanview is excellent. Really convenient without a car. Nightime (on Friday night) is insane; too many happy partying people outside till 3:00 AM. Not a place for family on the weekend, but great for young couples.... More 

Helpful?
Thank KrnVet
Novotel Ambaasa... B, 제너럴 매니저 at Novotel Ambassador Busan, responded to this review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Ambassador Busan. We totally understand no noise is acceptable especially midnights. We try to control people out side who make noise. However, it is hard to control them all the times, even polices come to keep them quite. We try our best and struggle to... More 

Hong Kong, China
Level Contributor
357 reviews
200 hotel reviews
common_n_hotel_reviews_1bd8 418 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Location can't be better as it's right at the beach with many restaurants nearby. Airport bus stop at front. I could imagine how wonderful this hotel was when newly opened many years ago. Frankly, by now, the hotel is so dated and torn. So, if your package or price is not good, I do not recommend it. We 3 adults... More 

Helpful?
Thank MissHK2009
Novotel Ambaasa... B, 제너럴 매니저 at Novotel Ambassador Busan, responded to this review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Ambassador Busan. We wished you to have pleasure time staying with us but it seems we could not reach nor above your satisfaction at this time. We admit that the room decor and furnishings need to be updated so we do have plans to have... More 

Auckland, New Zealand
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed July 14, 2016

We have stayed at Novotel Ambassador Busan hotel for only 3 nights. The hotel is really large, has many rooms and opposite to the beach. We book a family room with a nice sea view. There is street next to the hotel with walking distance has many sea food restaurants, food are fresh and reasonable price. We love the hotel... More 

Helpful?
1 Thank rachasverbaan
Novotel Ambaasa... B, 제너럴 매니저 at Novotel Ambassador Busan, responded to this review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Ambassador Busan. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Beachfront
  • Spa
  • Free Parking
About the property
  • Wheelchair access
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
The Novotel Ambassador Busan is in the second largest city in South Korea, right on the spectacular Haeundae Beach, the most famous in the country. This 5 star hotel is perfect for business trips and holidays with a wide range of conference and leisure facilities. Most of our 330 rooms have breathtaking ocean views, while our three restaurants offer delicious food and drinks in a relaxing atmosphere. Guests can also enjoy our indoor pool, health club and sauna with natural hot springs. ... more   less 

Additional Information about Novotel Ambassador Busan

Address: 292, Haeundaehaebyeon-ro, Haeundae-gu, Busan 48099, South Korea
Location: South Korea > Busan
Price Range: $127 - $289 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Novotel Ambassador Busan 5*
Number of rooms: 330
Reservation Options:
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Also Known As:
Novotel Ambassador Busan Hotel Busan
Accor Ambassador Busan
Novotel Busan
Busan Novotel
Hotel Style:
#4 On the Beach Hotel in Busan
#6 Business Hotel in Busan
#6 Spa Hotel in Busan
#7 Luxury Hotel in Busan
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