We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Express Albany - Downtown

Book on TripAdvisor
in partnership with
Trusted partner. We work with Tingo to make your booking as easy as possible.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Holiday Inn Express Albany - Downtown
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

404 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 390: English reviews
Brooklyn, New York
Level Contributor
60 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This is a good location for an overnight in Albany. It's easily accessible by car, is next to the Greyhound station and not far from the Times-Union Center (events arena) - same exit. It is a very busy hotel; the night I was there, the hotel was completely booked. There were school groups and sports teams and people heading to... More 

Helpful?
Thank CR_NYC64
Marstons Mills, Massachusetts, United States
Level Contributor
204 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I want to start by saying that I stay at a lot of Holiday Inn Hotels. The front desk staff was outstanding upon check-in. They were even kind enough to recommend places to eat. During check in they said they were putting me in a newly renovated room. The room looked great but they definitely missed some details. A ripped... More 

Helpful?
Thank Derek V
Utica, New York
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

Your front desk staff was so accommodating and made our entire stay so pleasant. In particular, Yana P., front desk, was so friendly, caring, and most accommodating. She made your hotel SHINE!! Please tell her she was so pleasant and great in assisting us with our many questions, even when she was so busy, she helped us with a smile!!... More 

Helpful?
Thank belindagigi08
Hotel_Manager_Albany, Manager at Holiday Inn Express Albany - Downtown, responded to this review

Thank you so much for your wonderful review and for recognizing one of our associates. More 

Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

Checked into this hotel after a long day on the road. Price was good with AAA discount. Check-in was easy. Take the elevator to third floor and head to our room. Notice a bag of trash sitting in the hallway. Was still there when we went out a little bit later. Walk into our room and we see a nasty... More 

Helpful?
Thank Cindy H
IHGService, Guest Relations Manager at Holiday Inn Express Albany - Downtown, responded to this review

Dear Cindy H, Thank you for your feedback regarding your stay at Holiday Inn Express Albany Downtown. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about the rate and your check in experience. However, we’re sorry we fell below your expectation regarding the hallway cleanliness, room furniture... More 

Moriah, NY
Level Contributor
44 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed July '16 in room 324 . ROOM: Our room weaved through the corridors, overlooking a side parking lot (which was okay because we were only there to sleep)). Our room looked freshly remodeled with a incredible comfortable bed with a selection of 4 soft & firm pillows to choose from. There were darkening curtains, the room was very clean... More 

Helpful?
Thank MoriahMel
Medford, New York
Level Contributor
3 reviews
2 of 5 stars Reviewed 2 weeks ago

This was an average hotel room was very dusty and smelled strange I couldn't tell if it was a moldy smell or what. The first floor is under construction for a remodel and is covered in sheet rock dust. I didn't feel comfortable eating breakfast down there because it was so dusty and I felt like it was in the... More 

Helpful?
Thank Designerlauren
Hotel_Manager_Albany, Front Office Manager at Holiday Inn Express Albany - Downtown, responded to this review

Thank you for your review. We are indeed under renovation to include the entire hotel and then progress onto the lobby and eating area. I can understand your concern, however there are no sleeping rooms on the first floor of the hotel. Our sleeping rooms are from floors 2 to 5. When breakfast area renovation begins, we will be relocating... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I stayed June 26/27 and the staff here were very accommodating and so friendly! It is definitely a great place to stay if you are just staying for a night or 2. Not super fancy but clean and neat, just what I needed! I had a great experience here and loved the price of it!

Helpful?
Thank Anna F
Grand Island, Nebraska
Level Contributor
45 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed 5 weeks ago

Booked here to be close to Amtrak. On the map it's close but not convenient. Shuttle didn't run the hours we needed so we had to drive to Amtrak. Too far to walk. Hotel is old. Bathrooms have some updating but are extremely small. Furniture, beds, and carpets need replaced. Room was hot. Air conditioning was on but we never... More 

Helpful?
Thank Gonequilting
IHGService, Guest Relations Manager at Holiday Inn Express Albany - Downtown, responded to this review

Dear Gonequilting, Thank you for taking the time to write a review about your stay with us. We are pleased to know that you found our staff to be very friendly. However, we would like to apologize for the inconvenience caused by our air-conditioning system and for falling below your expectations regarding our rooms and bathrooms. We also regret your... More 

New Westminster, Canada
Level Contributor
86 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 stars Reviewed June 23, 2016

The good: Big rooms, location much better than it appears on Google Maps, free breakfast worth the price, some staff friendly and helpful. The not so good: undergoing renovation, which appears to have been ongoing for some time. Perhaps this explains the ennui of some of the staff. Spoke to three different people, got three different answers.

Helpful?
Thank Chris D
IHGService, Guest Relations Manager at Holiday Inn Express Albany - Downtown, responded to this review

Dear Chris D, Thank you for taking the time to write a review about your stay with us. We are happy to know that you liked our room size and we certainly appreciate your nice feedback on our location and breakfast options. On the other hand, we would like to apologize for the inconvenience caused by the renovation and for... More 

San Ramon, California
Level Contributor
58 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed June 18, 2016

More important than this HIE's downtown location, immaculate facility, large and nicely appointed rooms and comfortable bedding, the staff understands the importance of stellar customer service - with special kudos to Angelica and Tom. A single caution: we were kindly provided with a fan because the air conditioning system was less than optimal and is currently being overhauled. This property's... More 

Helpful?
1 Thank Larry D
Hotel_Manager_Albany, Manager at Holiday Inn Express Albany - Downtown, responded to this review

Larry D, Thank you for your review and for the kudos. I do apologize again for the issues with your air conditioning. As we progress with renovation, we have been aggressively working with our HVAC company to determine and eliminate problems. We have had some success as things overall are getting better. More 

Questions? Get answers from hotel staff and past guests. Ask a question

32 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (24)
Viewed
Room/Suite (9)
Viewed
Bathroom (3)
Viewed
View from Room (2)
Viewed
Dining (1)
Viewed
Hotel & Grounds (1)
Viewed
Other (8)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (8)
Viewed
Hotel & Grounds (2)
Viewed
Room/Suite (3)
Viewed
Dining (2)
Viewed
Other (1)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Albany hotels
0.6 mi away
Hampton Inn & Suites Albany - Downtown
0.4 mi away
Hilton Albany
Hilton Albany
#13 of 50 in Albany
4.0 of 5 stars 849 reviews
0.4 mi away
Renaissance Albany Hotel
Renaissance Albany Hotel
#10 of 50 in Albany
4.5 of 5 stars 82 reviews
Show Prices
Show Prices
Show Prices
1.4 mi away
Hilton Garden Inn Albany Medical Center
4.5 mi away
Hilton Garden Inn Albany / SUNY Area
5.6 mi away
Staybridge Suites Albany Wolf Rd-Colonie Center
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Breakfast
  • Meeting Rooms
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Albany-Downtown. Guests looking for a convenient downtown Albany hotel will find this Holiday Inn Express, located close to the Riverfront and the Empire Plaza, the ideal location. For doing business in town, our Albany downtown hotel is close to Verizon, General Electric and the Port of Albany. Our hotel in Albany is also near the Legislative Office Building and State Offices. Our courtesy shuttle can pick you up at the Rensselaer Amtrak Station. Or if you're flying into Albany Airport (ALB), we'll pick you up there, too. We are easily accessible to I-90, NYS Thruway I-87 and I-787. We have the only free hotel parking in Downtown Albany. Leisure travelers will find our downtown Albany Hotel, with its historic downtown location, close to many major attractions. City Center tours, professional theatres, parks and the Hudson Riverfront are all just minutes from the Holiday Inn Express Albany-Downtown. Newly updated guest rooms and public spaces will make your stay memorable. With many restaurants within walking distance of our Albany hotel, you can have the choice of fine or casual dining. To stay in touch, our WIFI is throughout the Hotel and FREE. When you're looking for Albany lodging, stay with the Holiday Inn Express Albany-Downtown. Albany is a city with 400 years of history within your reach. Come experience the downtown difference. ... more   less 

Additional Information about Holiday Inn Express Albany - Downtown

Address: 300 Broadway, Albany, NY 12207-2901 (Formerly Red Carpet Inn)
Location: United States > New York > Albany
Price Range: $117 - $171 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Albany - Downtown 2.5*
Number of rooms: 135
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Hotels.com, TripOnline SA, Expedia, Odigeo, Hotwire, Travelocity and Priceline so you can book your Holiday Inn Express Albany - Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Albany - Downtown Hotel Albany
Albany Holiday Inn
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay