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Holiday Inn Express Albany - Downtown

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Holiday Inn Express Albany - Downtown
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422 Reviews from our TripAdvisor Community

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Showing 404: English reviews
Buffalo, New York
Level Contributor
3 reviews
4 of 5 stars Reviewed yesterday NEW

The room was nice and modern, the staff very friendly and helpful, the location to restaurants was so convenient and the shuttle service was a major bonus. But my main complaint was that I was on the 3rd floor parallel to the highway and the traffic noise and lights were not filtered out by the flimsy curtains. The heavier curtains... More 

Helpful?
Thank HealthDept2016
Alexandria Bay
Level Contributor
126 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I stayed overnight at this hotel and enjoyed the clean room and the free wifi. I have stayed here before as I like the location. I am a IHG rewards club Platinum Elite member and I was not given an upgrade or any other recognition that I usually get at other locations. I will probably stay here again next time... More 

Helpful?
Thank kitakuni
Albany, New York
1 review
2 of 5 stars Reviewed 1 week ago NEW

This hotel is in a great location. walking distance to the business district (down town albany) . unfortunately check in was pretty hectic as there was only one receptionist. I wish that they had at least two people working front desk as we had an event scheduled couple minutes from the hotel and there was a line going out the... More 

Helpful?
Thank Jurrific
Nottingham, United Kingdom
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Hotel Reception were great. They offer a pickup service from the train station! The hotel shuttle was brilliant, they took us to restaurant and collected us, also dropped us at car rental. Receptionist was lovely lady, very helpful. Room had just been renovated, was huge and very trendy, loved it. Would recommend the hotel. We found Albany itself strangely quiet,... More 

Helpful?
Thank pmcc1968
Halifax, Canada
Level Contributor
40 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We stayed at this facility in August 2016 for 3 nights. The room was exceptionally hot. We tried to adjust the temperature ourselves the first night with no success so we contacted the front desk on the second day. They sent a gentleman up to try to fix it but nothing changed. We did let the front desk know that... More 

Helpful?
Thank TheMom_Halifax
Hotel_Manager_Albany, Front Office Manager at Holiday Inn Express Albany - Downtown, responded to this review

Thanks for your review. We are so sorry to hear you experienced issues with us. Our goal is certainly to grow as a company, not decline. Perception is reality. Would love to talk with you about this issue and the voicemail you have left. I personally have not received anything as of yet. Look forward to hearing from you. Tom... More 

Brooklyn, New York
1 review
4 of 5 stars Reviewed 3 weeks ago via mobile

Came here for a night during Labor Day weekend. Came with the kids and we booked 3 rooms as we were with 3 other families. Overall a good experience as I've come to know from Holiday Inn. The pool was a nice bonus and the kids really enjoyed that part of it. Having a small hot tub was nice for... More 

Helpful?
Thank kemposhot
Victoria, Canada
Level Contributor
50 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The room was nice and clean. New fixtures throughout and you can see the upgrades they are pouring into this hotel. Good service and a reasonable price. While decent enough for our business stop-over, I don't know that I would try to return to this place. Nothing wrong with it.

Helpful?
Thank Tom B
Hotel_Manager_Albany, Front Office Manager at Holiday Inn Express Albany - Downtown, responded to this review

thank you for your review. We are trying our hardest to put the long lost shine back into this hotel. It has not been renovated in over 10 years, and we are finally on the last floor, then moving onto public space! its an exciting time for us. More 

Aurora, Canada
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

After staying 4 nights at a luxury hotel, travelling to another city and staying back at Holiday Inn Express, it will always be my first choice now. So, #HiEXpress, Downton Albany, NY, while it's much like living under a ratty section of the Gardiner, in Toronto, looking a little dicey from the outside, the front desk manager was ever so... More 

Helpful?
Thank chimomk
Hotel_Manager_Albany, Owner at Holiday Inn Express Albany - Downtown, responded to this review

Thank you for sharing your experience. I am very pleased that our staff were proactive in supplying you with the shuttle service and our manager was able to point you in the right direction. What our neighborhood lacks, we try to make up for with service. Safe travels! More 

Penfield, New York
Level Contributor
44 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed August 10, 2016

We stayed here in order to catch an early Amtrak train into New York City for a few days. We were able to leave our car and again stayed here on our return trip. Just 5 minutes from train station, shuttle bus was ready to go when we wanted to go to station and on return trip we called motel... More 

Helpful?
Thank 1963JohnC1963
Hotel_Manager_Albany, Front Office Manager at Holiday Inn Express Albany - Downtown, responded to this review

Thank you so much for your review. Conditions are improving daily as our renovation begins to take on some real steam! Our new TV's are now onsite, and our new cable system is in the works! Please come back anytime. More 

New York City
Level Contributor
55 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed August 10, 2016

excellent- attentive staff. room has a refrigerator. Breakfast was complete. plenty of parking. walkable to State capitol bldg. Good wifi reception but you got to sign on everytime you go on.The price was much better than all other downtown hotels. Will stay again. They have a shuttle that can take you to most points of interest for free, and picks... More 

Helpful?
Thank Enriquez
Hotel_Manager_Albany, Front Office Manager at Holiday Inn Express Albany - Downtown, responded to this review

Enriquez, We Absolutely love reviews like this! Thank you so much for the kind words. We really appreciate it! More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Free Breakfast
  • Meeting Rooms
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Albany-Downtown. Guests looking for a convenient downtown Albany hotel will find this Holiday Inn Express, located close to the Riverfront and the Empire Plaza, the ideal location. For doing business in town, our Albany downtown hotel is close to Verizon, General Electric and the Port of Albany. Our hotel in Albany is also near the Legislative Office Building and State Offices. Our courtesy shuttle can pick you up at the Rensselaer Amtrak Station. Or if you're flying into Albany Airport (ALB), we'll pick you up there, too. We are easily accessible to I-90, NYS Thruway I-87 and I-787. We have the only free hotel parking in Downtown Albany. Leisure travelers will find our downtown Albany Hotel, with its historic downtown location, close to many major attractions. City Center tours, professional theatres, parks and the Hudson Riverfront are all just minutes from the Holiday Inn Express Albany-Downtown. Newly updated guest rooms and public spaces will make your stay memorable. With many restaurants within walking distance of our Albany hotel, you can have the choice of fine or casual dining. To stay in touch, our WIFI is throughout the Hotel and FREE. When you're looking for Albany lodging, stay with the Holiday Inn Express Albany-Downtown. Albany is a city with 400 years of history within your reach. Come experience the downtown difference. ... more   less 

Additional Information about Holiday Inn Express Albany - Downtown

Address: 300 Broadway, Albany, NY 12207-2901 (Formerly Red Carpet Inn)
Location: United States > New York > Albany
Price Range: $114 - $170 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Albany - Downtown 2.5*
Number of rooms: 135
Reservation Options:
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Also Known As:
Holiday Inn Express Albany - Downtown Hotel Albany
Albany Holiday Inn
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