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Holiday Inn Express Albany - Downtown

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Holiday Inn Express Albany - Downtown
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429 Reviews from our TripAdvisor Community

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Showing 411: English reviews
A TripAdvisor Member
2 of 5 bubbles Reviewed yesterday NEW via mobile

We were recommended to this Hotel. I called and made reservations. I was not told the hotel was undergoing remodeling. We were very tired and the pounding was right behind our bedroom. I called about 5pm and ask when it would stop, she replied 5:30. It stopped at 8:20 pm And picked back up at 9 the next morning. We... More 

Thank A TripAdvisor Member
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 6 days ago NEW via mobile

Great stay at this location I always enjoy Holiday Inn. This location provides free breakfast and pool/ hot tub area. They are currently updating so the sauna was unavailable which is my only complaint. Always a great stay and this location is so close to everything.

Thank Stephanie R
Ooltewah, TN
Level Contributor
85 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed 6 days ago NEW

Stayed overnight traveling. Hotel is being renovated and was quite comfortable. Probably the best hotel room lighting we have ever seen, with a comfortable bed. Despite being in town, and near a highway, the room was quiet. Breakfast was typical Holiday Inn selections. We used the free shuttle for in town dining and the front desk suggestion was perfect. Would... More 

Thank Billooltewah
Level Contributor
5 reviews
5 hotel reviews
1 of 5 bubbles Reviewed 1 week ago via mobile

Rude. Room didn't have air conditioning. I was promised several times within 24 hours it would be fixed. After 24 hours room was 79 degrees and they didn't want to switch me to another room as I was booked for two more days. They argued with me that the air wasn't "really" broken even though it wasn't even blowing any... More 

Thank seeetpea2468
O'Fallon, Illinois
Level Contributor
51 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago via mobile

We had a nice stay. At checkin it was a nice touch to offer an assortment of free cookies to eat and enjoy. The stay was quiet and comfortable. Enjoyed the free breakfast that came with the stay. Everything was great as expected.

Thank Eric K
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 2 weeks ago via mobile

Stayed overnight for a wedding and our first impression was that this was in a bad part of town and the parking lot was cramped and congested. Upon walking in we were greeted by a friendly employee who quickly checked us in. On our walk to our room we were struck by the damp, dingy odor and appearance of the... More 

Thank Melanaust518
Hotel_Manager_Albany, General Manager at Holiday Inn Express Albany - Downtown, responded to this review

Thank you for your response and for commending out staff. Our guest rooms are newly renovated, and we will proceed to the public areas soon. New Beds are on order and will arrive by the of the month! So sorry for your lasting impressions, we are doing our best to make things better. More 

Level Contributor
34 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed 3 weeks ago via mobile

This hotel is in a great location and has been recently redecorated in a newer modern style. Nice room ruined by wrinkled and poorly installed curtains and bed skirt. Bathroom layout very strange with the commode placed in front of the sink, toilet paper holder on sink front and not because of super small bathroom. Over cooked breakfast eggs both... More 

Thank 1Cogal
IHGService, Guest Relations Manager at Holiday Inn Express Albany - Downtown, responded to this review

Dear 1Cogal, Thank you for taking the time to write a review about your stay with us. We are pleased to know that you found our location to be great. However, we would like to apologize for falling short of your expectations regarding our bathrooms, curtains and bed sheets. We also regret the issues you had with our breakfast selection.... More 

Buffalo, New York
2 reviews
4 of 5 bubbles Reviewed 3 weeks ago

The room was nice and modern, the staff very friendly and helpful, the location to restaurants was so convenient and the shuttle service was a major bonus. But my main complaint was that I was on the 3rd floor parallel to the highway and the traffic noise and lights were not filtered out by the flimsy curtains. The heavier curtains... More 

Thank HealthDept2016
Alexandria Bay
Level Contributor
125 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
4 of 5 bubbles Reviewed 3 weeks ago

I stayed overnight at this hotel and enjoyed the clean room and the free wifi. I have stayed here before as I like the location. I am a IHG rewards club Platinum Elite member and I was not given an upgrade or any other recognition that I usually get at other locations. I will probably stay here again next time... More 

Thank kitakuni
Albany, New York
1 review
2 of 5 bubbles Reviewed 4 weeks ago

This hotel is in a great location. walking distance to the business district (down town albany) . unfortunately check in was pretty hectic as there was only one receptionist. I wish that they had at least two people working front desk as we had an event scheduled couple minutes from the hotel and there was a line going out the... More 

Thank Jurrific
IHGService, Guest Relations Manager at Holiday Inn Express Albany - Downtown, responded to this review

Dear Jurrific, Thank you for taking the time to express your thoughts and concerns. We are very pleased to know you liked the fine location of our hotel in the area and the shuttle service we offer. On the other hand, we are sorry for the long wait you had during check-in and the condition of our facility and its... More 

Questions? Get answers from hotel staff and past guests. Ask a question

38 photos of this hotel

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Room/Suite (9)
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Management photos: Courtesy of the property manager

All Management Photos (8)
Room/Suite (3)
Hotel & Grounds (2)
Dining (2)
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Questions? Get answers from hotel staff and past guests. Ask a question


  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Free Breakfast
  • Meeting Rooms
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Albany-Downtown. Guests looking for a convenient downtown Albany hotel will find this Holiday Inn Express, located close to the Riverfront and the Empire Plaza, the ideal location. For doing business in town, our Albany downtown hotel is close to Verizon, General Electric and the Port of Albany. Our hotel in Albany is also near the Legislative Office Building and State Offices. Our courtesy shuttle can pick you up at the Rensselaer Amtrak Station. Or if you're flying into Albany Airport (ALB), we'll pick you up there, too. We are easily accessible to I-90, NYS Thruway I-87 and I-787. We have the only free hotel parking in Downtown Albany. Leisure travelers will find our downtown Albany Hotel, with its historic downtown location, close to many major attractions. City Center tours, professional theatres, parks and the Hudson Riverfront are all just minutes from the Holiday Inn Express Albany-Downtown. Newly updated guest rooms and public spaces will make your stay memorable. With many restaurants within walking distance of our Albany hotel, you can have the choice of fine or casual dining. To stay in touch, our WIFI is throughout the Hotel and FREE. When you're looking for Albany lodging, stay with the Holiday Inn Express Albany-Downtown. Albany is a city with 400 years of history within your reach. Come experience the downtown difference. ... more   less 

Additional Information about Holiday Inn Express Albany - Downtown

Address: 300 Broadway, Albany, NY 12207-2901 (Formerly Red Carpet Inn)
Location: United States > New York > Albany
Price Range: $110 - $167 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Albany - Downtown 2.5*
Number of rooms: 135
Reservation Options:
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Also Known As:
Holiday Inn Express Albany - Downtown Hotel Albany
Albany Holiday Inn
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