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Radisson Hotel Albany

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185 Reviews from our TripAdvisor Community

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Showing 183: English reviews
Long Island, NY
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed yesterday NEW

Housekeeping is terrible We were out of our room from 11:00 am until 9pm and the room was not done. We called the front desk who said if the room is not available for cleaning on housekeeper's first pass, they don't come back. Also dust all over fixtures, dirty, frayed carpet, mold in tub.

Helpful?
Thank sjmst2
montreal, Canada
1 review
3 of 5 stars Reviewed yesterday NEW

we got in to the room and looked good at first then when i went to the bathroom i noticed that some things were not cleaned as well as they should have been, also a lot of the bathroom looked very old and probably needs to be updated. the rest of the room was ok the ceiling had cracks all... More 

Review collected in partnership with Radisson Hotels

Helpful?
Thank Shmuel K
2 reviews
1 of 5 stars Reviewed 2 days ago NEW via mobile

My husband, four year old and I stayed one night in the midst of a long road trip. Our bathroom was disgusting. The walls in the shower had disturbing reddish brown stains that looked as if streaked on by fingertips. The towel bar was rusty. The bed sheets felt like sandpaper. The pillows were lumpy and smelled funky, so bad... More 

Helpful?
Thank RobandShana
Deer Park, New York
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 4 days ago NEW via mobile

Booked hotel for overnite stay came to go to the saratoga horse races. Picked hotel because of the picture of beautiful inside pool and Hot tub. Got to hotel got into our suits to find the inside pool and hot tub area was closed. Went to outside pool which was open but was breezy out so couldn't stay in. Rug... More 

Helpful?
Thank Cbrazezicke
Providence, Rhode Island
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Stayed one night with a tour group, didn't have an opportunity to try the indoor pool, which looked inviting. The room was clean and comfortable, minimally appointed. Dinner (pre-arranged for the tour) and breakfast ( a full buffet) were excellent, tasty and plentiful with excellent service. We did find the cocktail lounge before dinner, but it's out of the way.... More 

Helpful?
Thank MHBRi
Brooklyn
Level Contributor
52 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Great experience. Clean, hospitable and just fabulous. Nice pool and hot tub. Attitude was outstanding. Hotel restaurant Grill was superb. Nice lounge and outside areas. Highly recommended. Hotel van will transport you to many local restaurants.

Helpful?
Thank James P
Fernandina Beach, Florida, United States
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 6 days ago NEW via mobile

Deceptive photos on Web page, old tired building in need of major renovations, dirty rooms, tired and dirty decor, cracked/ damaged tile throughout building, etc... I will never stay here again and the staff, although aware of problems, have no management to go to rectify or offer you any options other than to change your room, to another less dirty... More 

Helpful?
Thank Cindy M
Corin R, Manager at Radisson Hotel Albany, responded to this review

Hello Cindy - Thank you for taking the time to share your comments about our hotel. I apologize that your experience did not meet your expectations. I will share your review with our management team in hopes that we can identify areas of improvement where we can make immediate upgrades and changes in hopes of being able to provide our... More 

Chicago, Illinois
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed 1 week ago

The outside of the hotel looks deceivingly nice. As soon as you get past the lobby (which was freezing), you'll see why this hotel has such low raitings. The carpet in the hallways is buckled and pulling, clearly needing to be replaced. For much of the day, the hallways were also covered with litter and linens. It seemed like they... More 

Helpful?
Thank releets03
Corin R, Manager at Radisson Hotel Albany, responded to this review

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of the hotel or your room. We recognize some of our ours of improvements and are hopefully looking forward to future renovations. We will review the specific issues with regards to the condition of your room with our housekeeping staff to... More 

East Coast, USA
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

The pet policy in this hotel is ridiculous. The dog across from my room has been barking for the past 4 hours. After numerous calls to the front desk and their assurance the guests would be contacted (apparently by cell because they have left the room), the dog is still barking. And a tip, once one dog barks, ALL other... More 

Helpful?
Thank KatefromCT
Bethel, North Carolina
2 reviews
4 of 5 stars Reviewed 1 week ago

what I will remember about this place was a server named Anthony Burris, who took care of me well after hours when I was hungry and the restaurant grille was empty. He recommended available food and it was delicious.

Review collected in partnership with Radisson Hotels

Helpful?
Thank martialwest
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located off I-87 at Exit 4 on Wolf Road in Albany, this hotel is just one mile from Albany International Airport (ALB) and six miles from downtown, home to excellent shopping, dining and entertainment venues. Browse Colonie Center Mall or see a show at Times Union Center, the Palace Theater or Saratoga Performing Arts Center. ... more   less 

Additional Information about Radisson Hotel Albany

Address: 205 Wolf Rd, Albany, NY 12205-1124 (Formerly Holiday Inn)
Location: United States > New York > Albany
Price Range: $105 - $168 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Radisson Hotel Albany 3*
Number of rooms: 312
Reservation Options:
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Also Known As:
Holiday Hotel Albany
Holiday Inn Albany
Albany Holiday Inn
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