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The Desmond Hotel Albany

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#12 of 50 Hotels in Albany
Certificate of Excellence
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The Desmond Hotel Albany
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668 Reviews from our TripAdvisor Community

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Showing 666: English reviews
New York
Level Contributor
69 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed two nights at the Desmond. Our bed was quite comfortable. The shower was fine although the temperature was a bit hard to regulate and the stopper tended to stick. The public areas are very interesting. It's a good hotel for exercise walking: lots of interior to walk and things to see. I would say, for people who get... More 

Helpful?
Thank NewYorkAnne
Level Contributor
4 reviews
3 of 5 stars Reviewed 4 days ago NEW via mobile

The hotel has a nice old world charm and the staff was fine. But there is an old smell throughout and if you walk the grounds it needs an update. The court yard is charming but also lacking some zest. The beds were incredibly hard for my husband and myself but some do like that. Would I stay again? Sure... More 

Helpful?
Thank Dawn K
Albany NY
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

This hotel is charming and very nice in the common areas, courtyards. The restaurants are pretty good. However the rooms themselves are horribly out of date with ridiculously poor bathrooms and very uncomfortable beds. The vanity in my bath was actually plastic, filthy dirty and appeared like something back in the 70s...the tub was stained and didn't work well at... More 

Helpful?
Thank Astyrene2
DesmondAlbanyGM, General Manager at The Desmond Hotel Albany, responded to this review

Dear Guest, We appreciate you taking the time to share your experience with us, and we take all of guest comments seriously. We are glad to hear that you enjoyed the overall charm that The Desmond is known for! Please know that none of the furniture in the hotel is plastic, our bathroom vanities are wood construction. Guestroom renovations were... More 

Central Village, Connecticut
Level Contributor
74 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Spent three nights at the Desmond. Found the rooms very quiet, very clean, and everything working. Staff was friendly, and check-in/check-out was fast and efficient. The facility was spotless throughout, and the restaurants/bar/shops were clean and first-rate. Even with the airport nearby, there was never any noise or distraction. Parking was ample and close to the entryway for our room.... More 

Helpful?
Thank Fusion_Pilot
Buffalo, New York
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

I have stayed at the Desmond several times for conferences, and have always been relatively pleased. The staff at the hotel has always been accommodating, and I find the rooms to be clean and comfortable. The only thing I would note would be the smell (musty?) of the entire hotel - probably due to age. I find the environment as... More 

Helpful?
Thank Carol M
Cleveland, Australia
Level Contributor
43 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I can imagine in its day this was a splendid hotel and conference centre. A number of the reception staff were helpful, the rest require further customer service training. My personal opinion is the place requires refurbishing: a) rooms out dated b) uncomfortable beds/pillows c) bathrooms are very old fashioned, making temperature control for showering troublesome d) food / menus... More 

Helpful?
Thank CJW23
DesmondAlbanyGM, General Manager at The Desmond Hotel Albany, responded to this review

Dear Guest, We appreciate you taking the time to share your experience with us. We are sorry to hear that you did not fully enjoy your visit with us, and have shared your comments with the appropriate managers to address. Please know that guest room renovations began earlier this year and will continue. We hope to see you again soon... More 

Nyack, New York, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Great overall value and service at a well kept and afforordable hotel conviently located near Albany.The staff was very friendly and accomomadating and was able to quickly answer any questions I had about points of intrest and restaurants or bars located near by.Great stay and looking foward to returning.

Helpful?
Thank Phil A
Adirondacks, New York
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed over night many, many times. An outstanding stay in every respect!! The room is very welcoming, and the Tavern (food and spirits) is always first-class in respect to service and food - the cheese tray is first-rate! Just a great place overall!

Helpful?
Thank HappyTrails082013
Morristown, New Jersey
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stay at the Desmond each year when we go to Saratoga Race Track. It's more reasonable than Saratoga, where the prices go through the roof during the race meet, and it's conveniently close to the highway for a 20 mile trip to Saratoga. The hotel is a "Williamsburg" style, with the interior like a village. It's clean, comfortable, with... More 

Helpful?
1 Thank Kathleen H
Manchester, Vermont
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We loved it here even though only stayed for one night to use the park and fly service, which was wonderful. It felt like you stepped back in time when you walked in the doors. Everyone was very friendly and the restaurant was very good too.

Helpful?
Thank Rachel C
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Food & drink at the hotel
The Tavern at The Desmond
The Tavern at The Desmond
Cuisines: American, Bar, Pub
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Airport Transportation
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
The Desmond Hotel is conveniently located at the entrance of the Albany International Airport (ALB), adjacent to shopping on Wolf Rd and minutes from downtown Albany via I-87 and I-90. As Albany's premier hotel and conference center, The Desmond is an independent, family owned and operated property that is proud to celebrate over 40 years of providing superb accommodations, outstanding service and a one-of-a-kind experience. Deluxe accommodations await with 322 guest rooms and suite options including king size four-poster beds, double queen beds, executive suites, junior suites and spiral staircase duplexes. The hotel offers exceptional dining choices in our casual, sophisticated Simpson's and The Tavern, an English pub. Modeled after a colonial village square, our two indoor courtyards feature mock storefronts, brick pathways, a koi pond, beautiful fountains, and balconies that overlook our year-round landscaping. Together with our elegant ballrooms, these indoor courtyards provide a gorgeous and unique backdrop for weddings and galas. Versatile facilities, award-winning food, and personal service make the hotel an exceptional venue for meetings and conferences. We invite you to experience The Desmond. ... more   less 

Additional Information about The Desmond Hotel Albany

Address: 660 Albany Shaker Rd, Albany, NY 12211-1056
Location: United States > New York > Albany
Price Range: $167 - $203 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Desmond Hotel Albany 3.5*
Number of rooms: 322
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Also Known As:
The Desmond Albany Hotel Albany
Desmond Americana
Desmond Hotel Albany
Hotel Style:
#1 Green Hotel in Albany
#8 Family Hotel in Albany
#10 Business Hotel in Albany
#10 Romantic Hotel in Albany
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