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Crowne Plaza Albany - The Desmond Hotel

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660 Albany Shaker Rd, Albany, NY 12211-1056
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (4)
Room & Suite (34)
Dining (4)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 03/28/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Crowne Plaza Albany - The Desmond Hotel
Updated 03/28/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#25 of 52 hotels in Albany
Location
Cleanliness
Service
Value
GreenLeaders Silver level
Newly renovated Crowne Plaza conveniently located 1/2 mile from Albany International Airport at Exit 3 of the I-87/Northway, and next door to the busy Wolf Road district with shopping, dining and entertainment. Hotel amenities include an onsite restaurant and lounge, 24-hour fitness center, indoor heated pool, free high speed WiFi, free parking and free 24-hour roundrip airport shuttle service. Our 323 renovated guest rooms and suites include everything you need to recharge and relax including individual Keurig coffee machines, laptop sized safe, and plenty of charging for all of your devices.
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Room & Suite (34)34
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Kids stay free
Highchairs available
Parking
Wifi
Indoor pool
Heated pool
Restaurant
Breakfast available
Happy hour
Outdoor dining area
Vending machine
Free airport transportation
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Newspaper
Non-smoking hotel
ATM on site
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Bath / shower
Safe
Telephone
Wardrobe / closet
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Family
Languages Spoken
English, French, Spanish
Hotel links
Special Offer:Package deal

Location

Full view
53Somewhat walkable
Grade: 53 out of 100
24Restaurantswithin 0.75 miles
1Attractionwithin 0.75 miles
15Reviews6Q+A1Room tip
Traveler rating
  • 9
  • 5
  • 0
  • 1
  • 0
Time of year
Traveler type
Language
Selected filters
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  • English
Popular mentions
jenday1027 wrote a review Jun 12
Albany, New York12 contributions7 helpful votes
Overall, very pleased. Room and common areas are modern and clean, staff friendly and efficient. Pool and gym area SUPER clean. Air conditioning in our room did not work that well and maintenance was alerted but problem never resolved. Requested a mini fridge but none were available during our 6 night stay. Housekeeping has to be scheduled in advance, likely due to covid-19. Will return!
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Date of stay: June 2021Trip type: Traveled with family
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Barbara R wrote a review Jun 8
Niskayuna, New York, United States6 contributions4 helpful votes
A wonderful place for an event. Gorgeous ballrooms, delicious food, fair prices and great sales office help. We always have our major events here. For over 36 years, we have come here to eat and enjoy.
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Review collected in partnership with this hotel
Date of stay: June 2021
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mrburnett2007 wrote a review Jun 1
Albany, New York1 contribution
Excellent service and professionalism. Grounds, rooms, lobby and overall upkeep of the hotel is excellent! I always choose Desmond for a nights getaway. I recommend the Desmond to friends and our church has had functions here.
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Review collected in partnership with this hotel
Date of stay: May 2021
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Location
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EileenJerry2857 wrote a review May 2021
Tupper Lake, New York2 contributions
We use the Desmond when traveling for its convenience to the airport. The new renovations make it an even more attractive choice. Joe, our shuttle driver was exceptional, friendly and so helpful. Will definitely continue to use!
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Review collected in partnership with this hotel
Date of stay: May 2021
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Jon H M wrote a review May 2021
3 contributions1 helpful vote
Check in and check out and answering the telephone when calling the front desk was not there .. though when in communication in person they have pleasant voice.. the staff does not seem to fully listen to the customer and respond in a timely or accurate manner.. calling front desk .. in the evening .. hardtop get someone to pick up
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Review collected in partnership with this hotel
Date of stay: May 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
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PRICE RANGE
$110 - $167 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the desmond albany hotel albany, desmond americana, the desmond hotel albany, desmond hotel albany
FORMERLY KNOWN AS
The Desmond Hotel Albany
LOCATION
United StatesNew YorkAlbany
NUMBER OF ROOMS
323
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Frequently Asked Questions about Crowne Plaza Albany - The Desmond Hotel
Which popular attractions are close to Crowne Plaza Albany - The Desmond Hotel?
Nearby attractions include Colonie Center (0.7 miles).
What are some of the property amenities at Crowne Plaza Albany - The Desmond Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Crowne Plaza Albany - The Desmond Hotel?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Crowne Plaza Albany - The Desmond Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Crowne Plaza Albany - The Desmond Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Crowne Plaza Albany - The Desmond Hotel?
Conveniently located restaurants include Warehouse Grill & BBQ, Professor Java's, and KOTO Japanese Restaurant.
Are there opportunities to exercise at Crowne Plaza Albany - The Desmond Hotel?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Does Crowne Plaza Albany - The Desmond Hotel have an airport shuttle?
Yes, Crowne Plaza Albany - The Desmond Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Crowne Plaza Albany - The Desmond Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Crowne Plaza Albany - The Desmond Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Crowne Plaza Albany - The Desmond Hotel?
The staff speaks multiple languages, including English, Spanish, and French.