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SpringHill Suites Albany-Colonie

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SpringHill Suites Albany-Colonie
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352 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites Albany-Colonie
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Showing 345: English reviews
Montreal
Reviewed December 31, 2013

My wife and I stayed in this hotel for two nights on our way home from New York city. We have stayed in Albany before in other hotels and I think we will be returning to those in the future. We checked in to a very inviting and friendly desk person who called to our room to see if everything...

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Helpful?
Thank Paul Craig
Carrie243, General Manager at SpringHill Suites Albany-Colonie, responded to this review

Dear Guest, Thank you for taking the time to let us know about your recent stay with us. I apologize that you found the room to be noisy. If you choose to stay with us again please request a room facing the back of the building as we certainly want you to get rest while you are with us. Our...

Middletown, New York, United States
Reviewed December 15, 2013

We have stayed at this hotel before, just never written a review for it. I originally booked a room at the SpringHill for one night but added on one more night. Good thing! A snowstorm blew in and we were so glad we're not on the road trying to get home! Now...about the hotel. I love the layout of the...

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Helpful?
1Thank Karen M
Carrie243, General Manager at SpringHill Suites Albany-Colonie, responded to this review

Dear Guest, Thank you so much for taking the time to review your stay with us. I am glad you were able to stay off the roads and "snowed in" at our hotel. Please let us know if we can be of any service in the future; we hope you will choose to stay with us the next time your...

Hamburg, NY
Reviewed December 12, 2013

Stayed for two nights at this hotel for business travel. Michael at the front desk was friendly and very helpful. I left my designer sunglasses at the hotel and called to see if housekeeping had found them. The next morning, Michael called to say they were found and they were mailed back to me free of charge. Great customer service....

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Helpful?
Thank WNYTravelers
Carrie243, General Manager at SpringHill Suites Albany-Colonie, responded to this review

Thank you so much for taking the time to post a review about your recent stay with us. I am glad we were able to locate and send back your sunglasses. I look forward to sharing your comments with Michael as well as the rest of my team. Please let us know if we can be of any future assistance;...

Doylestown, Pennsylvania
Reviewed December 10, 2013

We have stayed at this hotel several times as it offers a good location for visiting family in the area. The location is right off the Thruway which is helpful, and there is a mall and many restaurants nearby. The rooms are good for families because there is plenty of room, and there is also a small kitchen in the...

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Helpful?
Thank TravelerzPA
Carrie243, General Manager at SpringHill Suites Albany-Colonie, responded to this review

Dear Guest, Thank you so much for taking the time to let us know about your recent stay with us. We are pleased that our hotel provided the best location and just what you're looking for when travelling to the Albany area. I am excited to share your comments with my front desk team. Thank you, Carrie Friello General Manager

Hyannis, MA
Reviewed December 9, 2013

We had stayed at this hotel a number of years ago. came back for a familiy reunion. The hotel worked with us to get great room rates for a number of rooms. We are not the quietest family but the staff here were great!!! the breakfast crew were pleasant, cleaning up as we finished our breakfasts. We were able to...

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Helpful?
Thank CarolynHyannis_MA
Carrie243, General Manager at SpringHill Suites Albany-Colonie, responded to this review

Thank you so much for taking the time to let us know about your recent stay. I am so glad we were able to have your family stay with us for your reunion. I saw a picture of the kids in front of the fireplace which was super cute! We look forward to having you stay with us again. If...

Reviewed December 5, 2013 via mobile

Stayed here for 5 nights and had a very pleasant and restfull time. The room was very well maintained and maid service was timely and efficient. The breakfast was above par considering hotel fare. The staff always went above and beyond. Always friendly and willing to help in anyway. At breakfast time if it was crowded they opened up a...

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Helpful?
Thank jas114
Carrie243, General Manager at SpringHill Suites Albany-Colonie, responded to this review

Dear Guest, Thank you so much for taking the time to let us know about your recent stay with us. I am pleased that we were a good "home away from home" for you while you were in Albany. Please let us know if we can be of any future assistance. We look forward to having you stay with us...

Hamden, Connecticut
Reviewed December 1, 2013

I have become a big fan of the Springhill suite properties. Although there seems to be a slight room difference by location, the similarities are large clean rooms, a friendly and efficient front desk, a nice free breakfast and comfortable bed. This is an area with numerous lodging choices, so it's important to be competitive to insure that patrons will...

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Helpful?
Thank skordzek
Carrie243, General Manager at SpringHill Suites Albany-Colonie, responded to this review

Dear Guest, Thank you for posting a review about your recent stay with us, we appreciate your feedback. There are a lot of hotel choices in the area and we know our exceptional guest service will set us apart! I am delighted that our hotel was just what you were looking for in a SpringHill Suites. We look forward to...

Grafton
Reviewed November 25, 2013

I've stayed at most of the other Marriott properties in Albany, all of them very good. Springhill Suites had a last minute rate which I could not pass up. I had to stay over in town on a Thursday night, and this hotel was perfectly situated. It is easily accessible from the Northway and I 90. I was very impressed...

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Helpful?
Thank Baysidetrips
Carrie243, General Manager at SpringHill Suites Albany-Colonie, responded to this review

Thank you so much for taking the time to let us know about your recent stay with us! I am so pleased that our hotel was just what you needed for your night in Albany. I hope you will choose to stay with us again the next time you're in the area. Thank you, Carrie Friello General Manager

Hollis, New Hampshire
Reviewed November 21, 2013

Michael, the weekend front desk manager, provided unbelievable service. We watched him juggle multiple incoming phone calls while helping 3 different people at the desk. He was a wealth of knowledge about the local area and greeted most guests by name when they returned from dinner. There was a very large cheerleading group at the hotel when we stayed. In...

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Helpful?
Thank Terri P
Carrie243, General Manager at SpringHill Suites Albany-Colonie, responded to this review

Dear Guest, Thank you so much for taking the time to post a review of your recent stay with us. Michael truly loves what he does and we are lucky to have him on our team! I look forward to sharing your comments with Michael as well as the rest of our team. We hope you will choose to stay...

Hollis, New Hampshire
Reviewed November 17, 2013

This hotel is very convenient to most anything in the Albany area, and the rooms are spacious and comfortable. What made our stay memorable was the best front desk person we have ever encountered - Michael W. His attentiveness, friendliness, helpfulness, speed of handling any request, and doing it with a smile was so refreshing and uplifting. We liked the...

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Helpful?
Thank TravelingGuy03049
Carrie243, General Manager at SpringHill Suites Albany-Colonie, responded to this review

Dear Guest, Thank you so much for taking the time to let us know about your recent stay at our property. I am so glad that our hotel met your needs. It's great that you were able to meet Michael while you were here, he truly loves what he does and cares about every guest he meets. I look forward...

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Restaurant
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about SpringHill Suites Albany-Colonie

Address: 8 California Ave, Albany, NY 12205
Location: United States > New York > Albany
Price Range: $121 - $206 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Albany-Colonie 3*
Number of rooms: 119
Reservation Options:
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Also Known As:
Springhill Suites Albany-Colonie Hotel Albany
Hotel Style:
#4 Romantic Hotel in Albany
#9 Business Hotel in Albany
#10 Family Hotel in Albany
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Questions & Answers

Here's what travelers have asked, with answers from SpringHill Suites Albany-Colonie staff and other travelers.
4 questions
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Swansea, Massachusetts, United States
26 days ago
1 month ago
Island of Hawaii, Hawaii
over a year ago

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Questions? Get answers from SpringHill Suites Albany-Colonie staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Rooms do vary in size. My room had a large area next to the bed and two closets but my sister's room had less room and one closet.”
 of 5 bubbles NDRTravelsInc, 3 weeks ago | Read review
“ask front desk”
 of 5 bubbles JamesP338, Jan 31, 2017 | Read review
“Our room faced the back and it was fine. I prefer to be away from elevators and vending.”
 of 5 bubbles Carlstadt, Nov 27, 2016 | Read review
“check for credit card charges”
 of 5 bubbles Rosepasco, Nov 27, 2016 | Read review
“I prefer the ground floor for easy access to amenities”
 of 5 bubbles JoeD53, Sep 23, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question