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SpringHill Suites Albany-Colonie

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SpringHill Suites Albany-Colonie
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352 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites Albany-Colonie
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Showing 345: English reviews
NJ
Reviewed July 6, 2015

I stayed in the Springhill Suites for 1 night in June. Beds were comfortable, abundant towels in the bathroom, adequate water pressure in the shower. We arrived late in the evening and check-in was super quick. As Platinum Marriott members, we got an oversized room, which was nice. I loved the sliding window thing by the desk in the room...

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Helpful?
Thank stormycatNJ
Carrie243, General Manager at SpringHill Suites Albany-Colonie, responded to this review

Dear Guest, Thank you for taking the time to post a review of your recent stay with us. I am delighted that you enjoyed our property . I look forward to sharing your comments with our team as we all work so hard to ensure every guest is comfortable and enjoys their stay with us. We look forward to having...

Reviewed July 5, 2015 via mobile

The Staff at the hotel, i would rate them above excellent. They were courteous and friendly. However the reason I say worst Marriot ever is. One of the reasons people come is because they are suites instead of rooms. And the free breakfast. Do yourself a favor dont stay for those reasons. There are 109 rooms in this hotel. The...

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Helpful?
Thank Mona J
Carrie243, General Manager at SpringHill Suites Albany-Colonie, responded to this review

Dear Guest, I am so sorry to hear about your recent experience at our property. Please be assured we are taking immediate actions to address these concerns. We have addressed the housekeeping and breakfast issues.We sincerely appreciate your feedback as it can only help us to improve moving forward. I do hope you would give us another chance should your...

Indianapolis, Indiana, United States
Reviewed July 2, 2015

We stayed here for one night. The room was very spacious and divided into different sections including the beds and another area with a desk, wet bar, and small sofa and chair. It was extremely clean. Workout room was also nice to have. The breakfast had more options than many other chains. It has a reasonable rate for the weekend...

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Helpful?
Thank HoosierFamilyTravels
Carrie243, General Manager at SpringHill Suites Albany-Colonie, responded to this review

Dear Guest, Thank you for taking the time to post a review of your recent stay with us. I am delighted that you enjoyed our property . I look forward to sharing your comments with our team as we all work so hard to ensure every guest is comfortable and enjoys their stay with us. We look forward to having...

Reviewed June 13, 2015 via mobile

This hotel was chosen due to its proximity to a family wedding. Also because it is in the Marriott chain. We requested an all access room and were pleasantly surprised at the room size. The only problem we encountered was access to the closet. It was cramped, and hard to get to the top shelf. The lighting for that area...

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Helpful?
Thank Judith B
Carrie243, General Manager at SpringHill Suites Albany-Colonie, responded to this review

Dear Guest, Thank you so much for taking the time to let us know about your recent stay with us. I appreciate your feedback with regards to the lighting in the room and will keep that in mind come renovation time this fall. I am delighted that you enjoyed our breakfast and found our staff to be friendly. I look...

Holley, NY
Reviewed June 9, 2015

This hotel has very friendly staff. The hotel was very clean and comfortable. The breakfast was fully stocked and cleaned. No complaints but the bed was a little hard and I guess all marriott's use the same types of beds.

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Helpful?
Thank linda M
Carrie243, General Manager at SpringHill Suites Albany-Colonie, responded to this review

Dear Guest, Thank you for taking the time to post a review of your recent stay with us. I apologize that you did not sleep well on our mattress. Bedding does vary hotel to hotel though, so don't count out all Marriott properties! Please let us know if we can be of any future assistance. Thank you, Carrie F. General...

Guilderland, New York
Reviewed June 1, 2015

Staff at desk were great...especially Milson and John! Very clean rooms and great breakfast buffet included in price of stay! The location is convenient to shopping and dining! I would definitely stay here again!

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Helpful?
Thank MaryEllen22
Carrie243, General Manager at SpringHill Suites Albany-Colonie, responded to this review

Dear Guest, Thank you so much for taking the time to post a review about your recent stay at our property. I look forward to sharing your comments with our team. We hope to have the opportunity to have you as our guests again. Thank you, Carrie F. General Manager

Reviewed May 31, 2015 via mobile

As usual, not disappointed in my stay in a Marriott property. The room was clean, comfortable and in a convenient location. The staff was professional and helpful. The daily breakfast served in the lobby adds to the value. They may not be the Least expensive, but are worth every penny

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Helpful?
Thank DG3962
Carrie243, General Manager at SpringHill Suites Albany-Colonie, responded to this review

Dear Guest, Thank you for taking the time to let us know about your recent stay at our property. I am glad that you found our staff members to be friendly and our hot and cold breakast buffet to be an added value. I hope you will choose to stay with us again, shoud your travels bring you back to...

Reviewed May 31, 2015 via mobile

Stayed three nights, very comfortable bed, excellent service from staff. Complimentary breakfast. Very good coffee available at desk. Pool a little small, but otherwise a great stay. Grest location near Colonie Center (L.L. Bean, other great shops)

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Helpful?
Thank Lisa E
Carrie243, General Manager at SpringHill Suites Albany-Colonie, responded to this review

Dear Guest, Thank you for taking the time to let us know about your recent stay with us. I am delighted that you found our hotel to be an ideal location. I look forward to sharing your comments about our excellent service with our staff. Thank you, Carrie F. General Manager

Lexington, South Carolina
Reviewed May 26, 2015

The hotel is close to the airport and downtown. Clean and very helpful staff. Good breakfast, though being graduation weekend, there was always a line for the eggs. I would definitely recommend this hotel.

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Helpful?
Thank yeagerlm
Carrie243, General Manager at SpringHill Suites Albany-Colonie, responded to this review

Dear Guest, Thank you so much for you review and for recommending our property. I apologize that our breakfast was pretty busy on graduation weekend. Although we do our best to keep up with the demands I know if can be frustrating to have to wait in line. We look forward to having you as our guest again. Thank you,...

Wayland, Massachusetts
Reviewed May 26, 2015

My son and I stayed for the weekend. The hotel was very clean. The front desk staff was very nice. We needed extra sheets for the pullout couch and they were there in minutes. The in-hotel breakfast was very simple but enough to get us going. The bathroom was a little odd... toilet and small sink behind one door and...

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Helpful?
Thank Katie W
Carrie243, General Manager at SpringHill Suites Albany-Colonie, responded to this review

Dear Guest, Thank you for taking the time to post a review of your recent stay wtih us. I am delighted that our property met your needs. I am also very happy to hear that you were not disturbed by the large group of sports families we had staying with us the same time. I hope you will have the...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Restaurant
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about SpringHill Suites Albany-Colonie

Address: 8 California Ave, Albany, NY 12205
Location: United States > New York > Albany
Price Range: $121 - $206 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Albany-Colonie 3*
Number of rooms: 119
Reservation Options:
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Also Known As:
Springhill Suites Albany-Colonie Hotel Albany
Hotel Style:
#4 Romantic Hotel in Albany
#9 Business Hotel in Albany
#10 Family Hotel in Albany
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Questions & Answers

Here's what travelers have asked, with answers from SpringHill Suites Albany-Colonie staff and other travelers.
4 questions
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Swansea, Massachusetts, United States
26 days ago
1 month ago
Island of Hawaii, Hawaii
over a year ago

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Questions? Get answers from SpringHill Suites Albany-Colonie staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Rooms do vary in size. My room had a large area next to the bed and two closets but my sister's room had less room and one closet.”
 of 5 bubbles NDRTravelsInc, 3 weeks ago | Read review
“ask front desk”
 of 5 bubbles JamesP338, Jan 31, 2017 | Read review
“Our room faced the back and it was fine. I prefer to be away from elevators and vending.”
 of 5 bubbles Carlstadt, Nov 27, 2016 | Read review
“check for credit card charges”
 of 5 bubbles Rosepasco, Nov 27, 2016 | Read review
“I prefer the ground floor for easy access to amenities”
 of 5 bubbles JoeD53, Sep 23, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question