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SpringHill Suites Albany-Colonie

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SpringHill Suites Albany-Colonie
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323 Reviews from our TripAdvisor Community

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Showing 318: English reviews
Level Contributor
3 reviews
4 of 5 stars Reviewed 2 days ago NEW via mobile

The night desk clerk was friendly, which was very welcoming since we arrived exhausted at 1 am after a long drive. The room was a nice size and our online requests for a high floor, extra pillows and extra towels were fulfilled. Breakfast was slightly disappointing with unpleasant vegetarian sausage and potatoes that had more onions and peppers than potatoes.... More 

Helpful?
Thank 465benjaminp
Dover, Florida, United States
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We had the pleasure of spending eight nights at this property. With amenities like an indoor pool, exercise room, well appointed rooms which all have computer areas and the daily hot breakfast it is only eclipsed by the friendly, knowledgeable staff. I highly recommend this facility which is centrally located to restaurants, shopping and institutions of higher education. We were... More 

Helpful?
Thank R Jeffrey S
MarkTopp, Guest Relations Manager at SpringHill Suites Albany-Colonie, responded to this review

Hello R Jeffrey S, Thank you for your very kind words about your recent stay with us. We appreciate the recommendations to your co-travelers and the assurance that you "can't go wrong" with us! It was a pleasure having you as our guest; we hope to see you again the next time your travels bring you to Albany! Take care,... More 

Montreal
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 1 week ago

We have stayed at this hotel for several years on our way to and from New York City. It was always a good experience, until this last visit. Besides the small things like the keys not working on both visits, the room itself was not clean. The bathroom was gross, the tub didn't drain, the blow-dryer was dirty, and the... More 

Helpful?
Thank MontrealSnowWhite
Maya S, General Manager at SpringHill Suites Albany-Colonie, responded to this review

Dear MontrealSnowWhite, Thank you for taking the time to let us know about your recent stay with us. I am terribly sorry to hear of these problems you experienced in your room during your recent stay with us. I assure you this is not the norm at our property and I am taking the necessary actions to ensure another guest... More 

Level Contributor
71 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

This was just a resting point for us on our way to Boston. We stood outside for 5 mins before someone came to the door to let us in at 11pm. Once the guy saw us standing out side he still went about his business before he even looked our way. He didn't have much to say or help with.... More 

Helpful?
Thank Holly S
MarkTopp, Guest Relations Manager at SpringHill Suites Albany-Colonie, responded to this review

Hello Holly S, Thank you for taking the time to share your experiences with us about your recent stay. I'm sorry to hear that you did not have a great arrival experience. We do lock our lobby doors around 11:00pm for the safety of our guests and employees and I apologize that our night crew was unable to better serve... More 

Level Contributor
10 reviews
5 hotel reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

We flew up from Charleston SC for our granddaughters 1st Birthday an stayed 4 nites at this hotel . Nothing but good things especially the ladies that were pleasant an helpful every morning we were there in the lounge area serving breakfast. U had a little league team in house I did think they should've had there own space ,considering... More 

Helpful?
Thank skatingk
MarkTopp, Guest Relations Manager at SpringHill Suites Albany-Colonie, responded to this review

Hello skatingk, Thank you for taking the time to review your recent stay with us during your granddaughter's birthday. (Happy Birthday to her!) It's wonderful to hear that you had a lovely time; thank you for complimenting our hard-working breakfast staff every morning. They do put a lot of effort in to ensure every guest has an enjoyable morning. We... More 

Charles Town, West Virginia
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Yearly trip to Saratoga Race Track for the Whitney weekend of races. Stayed in the double queen be suite. Room was nice and clean. Free breakfast was really good and hotel staff was very nice and professional. Will stay at this hotel again next year

Helpful?
Thank MMKellys
MarkTopp, Guest Relations Manager at SpringHill Suites Albany-Colonie, responded to this review

Hello MMKellys, Thank you for your kind words about your recent stay with us. We are happy that we can play a part in your yearly tradition up to Saratoga. That means a lot to us! We can't wait to see you again next year! Thank you for staying. Sincerely, Mark Topper Guest Service Manager More 

Rochester, New York
Level Contributor
40 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

My family and I stayed here with points this trip but I have stayed here a lot when traveling on business too. It is a fairly new building and the staff has always been friendly and helpful. Kurver being located right in front is an added perk. The rooms are always great for the four of us.

Helpful?
Thank iChocoholic
MarkTopp, Guest Relations Manager at SpringHill Suites Albany-Colonie, responded to this review

Hello iChocoholic, (Love the username!) Thank you so much for your great review of your stay. It's always nice to be able to trade in your hard-earned points for a relaxing stay with your family. It's great to know that we meet both your business needs as well as the needs of your family. We look forward to seeing you... More 

montreal
Level Contributor
53 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed 3 weeks ago

On a recent trip to New York, we decided to stop 1/2 way which is about Albany the state capital. We booked a room through Marriott at the Springhill Suites. Upon our arrival, the hotel is well situated just off Hwy 87. The hotel is a little off the main road behind a gas station and easy to miss, but... More 

Helpful?
Thank MontrealGoingtocuba
Maya S, General Manager at SpringHill Suites Albany-Colonie, responded to this review

Dear MontrealGoingtocuba, Thank you for taking the time to complete a survey in regards to your recent stay at the SpringHill Suites Albany-Colonie. I am sorry to hear that our rooms set up did not meet your standard. We appreciate that the staff was helpful and you found your room to be very clean and well maintained. I have shared... More 

Longueuil, Canada
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Very clean hotel. Excellent breakfast fresh fruits and variety of offers. Nice big room with fridge, microwave, sink separate from the bathroom sink, free bottles of water. Office corner separate from bed by a glass partition. I was travelling with my sister and her 11 year old daugther who was very happy to get her own space in the office... More 

Helpful?
Thank Voyageuse_lente
MarkTopp, Guest Relations Manager at SpringHill Suites Albany-Colonie, responded to this review

Hello Voyageuse_lente, Thank you very much for your lovely review of your recent stay with us. We are so happy to hear that you and your family enjoyed yourselves in our suites and that you would come back. That is the best compliment we can get! Next time your travels bring you down to your neighbor to the South, we... More 

Killingworth, Connecticut
Level Contributor
211 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is our 5th return visit and I must say, I'm considering trying another hotel when we return to the area next summer. The bad; which could drop my overall rating to poor. 1. Room design. If you like viewing yourself in a full length mirror when sleeping in one of the double beds than this room is for you.... More 

Helpful?
Thank pearl33814
Maya S, General Manager at SpringHill Suites Albany-Colonie, responded to this review

Dear Pearl33814, Thank you for taking the time to complete a Trip Advisor Survey and sharing your experience with the SpringHill Suites Albany-Colonie. I apologize that your recent stay was not satisfactory and appreciate your feedback. You’re a valued customer; everything we do is aimed at providing you with an excellent hotel experience. Please be assured that we are taking... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about SpringHill Suites Albany-Colonie

Address: 8 California Ave, Albany, NY 12205-2806
Location: United States > New York > Albany
Price Range: $131 - $205 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Albany-Colonie 3*
Number of rooms: 119
Reservation Options:
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Also Known As:
Springhill Suites Albany-Colonie Hotel Albany
Hotel Style:
#4 Romantic Hotel in Albany
#9 Business Hotel in Albany
#10 Family Hotel in Albany
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