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SpringHill Suites Albany-Colonie

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SpringHill Suites Albany-Colonie
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342 Reviews from our TripAdvisor Community

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Showing 336: English reviews
Bellport, New York
Reviewed yesterday NEW

Booked 4 rooms for three married children and nine grandkids to explore the Science Museum in Schenectady and the Polar Express in Saratoga Springs over the Thanksgiving weekend. But the fact is that the little ones thought the indoor pool at the hotel was the best part of the whole trip. Breakfast consisted of a great selection and the rooms...

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Helpful?
Thank Chris G
Montreal, Canada
Reviewed 1 week ago via mobile

Clean, spacious room, nice comfortable bed. Desk area and sofa. The pool was nice but it is small. We travelled with an infant and this worked well for us. The bathrooms are a bit odd having one bathroom just a sink and toilet, and the other bathroom with just a sink and shower. Was hoping our little kitchenette would have...

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Helpful?
Thank Antlers595
MarkTopp, Guest Relations Manager at SpringHill Suites Albany-Colonie, responded to this review

Hello Antlers595, Thank you for taking the time to tell us about your recent stay. I'm pleased to hear that you did enjoy yourself and our amenities. From your review, it sounds like you may enjoy our Queen Suite a bit more than the King Suite you stayed in. Our Queen Suite has one large bathroom with the toilet and...

New York City
Reviewed 1 week ago

I am from New York City and make the trek once or twice a year to see a show or concert at Proctors Theater in Schenectady, or this time, at the REP, in Albany. Each time I have stayed at another hotel. One hotel was too expensive, one hotel was in an unsafe neighborhood, one hotel was way off the...

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Helpful?
Thank Carlstadt
Maya S, General Manager at SpringHill Suites Albany-Colonie, responded to this review

Dear Carlstadt, Thank you for taking the time to review your recent stay with us. We strive to provide outstanding customer service and are pleased that you experienced this. I am excited to share your great comments with my team. Kindly, Maya S. General Manager

USA
Reviewed 1 week ago

We stayed here this past weekend. the rooms are clean and up to date and they do provide breakfast. the only negative was that they charge your room $20-30 for incidentals upon arrival and do not let you know this.

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Helpful?
Thank Rosepasco
Maya S, General Manager at SpringHill Suites Albany-Colonie, responded to this review

Dear Rosepasco, Thank you for taking the time to post a review in regards your resent stay with us. I am sorry that you are unhappy with temporary holds being placed on your credit card for the rooms you stayed in. I can assure you that is a Marriott procedure and that the correct amounts were held. Marriott, like most...

Hamilton, Ontario
Reviewed 3 weeks ago via mobile

This is my third stay at the SpringHill Colonie, but it won't be my last. I often stop in the area to break up trips between Montreal and NYC and points south. Since discovering this hotel, it is now my "go to" when in the area. I always like SpringHill Suites and this is one of the better ones. Every...

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Helpful?
Thank PoloRalphLauren
MarkTopp, Guest Relations Manager at SpringHill Suites Albany-Colonie, responded to this review

Hello PoloRalphLauren, Thank you so much for your kind comments about your recent stay! I will pass your comments onto Margarita who checked you in. We are quite honored to be your go-to place in Albany, and cannot wait to see you again the next time you travel (hopefully minus another squirrel interaction). Take care and travel safely, Mark Topper...

Taipei, Taiwan
Reviewed 4 weeks ago

I was greeted by the front desk staff upon entering the lobby. The check-in process was smooth and fast. The staff nicely asked if it's the 1st time for me to stay at this hotel, and also asked if I need any thing or local information. This was a nice touch. I was assigned to a spacious suite with 1...

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Helpful?
Thank YCW7
Maya S, General Manager at SpringHill Suites Albany-Colonie, responded to this review

Dear YCW7, I am terribly sorry to hear of the problem you experienced in your room during your recent stay with us. I assure you this is not the norm at our property and I am taking the necessary actions to ensure another guest does not have the same experience as you did. If you would like to discuss your...

Warren, New Hampshire
Reviewed October 11, 2016 via mobile

To make the long part of our trip bearable we stopped here which is about 4 hours from our home. The room was large and everyone had a good sleep even on the sofa bed. We did notice the total lack of noice overnight which we very much appreciated. The breakfast buffet was ok, but overall the place was very...

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Helpful?
Thank Redwing227
MarkTopp, Guest Relations Manager at SpringHill Suites Albany-Colonie, responded to this review

Dear Redwing227, Thank you for your comments about your recent stay with us. We were happy to be your stopover hotel for the night and are delighted to hear you had a comfortable stay. Please keep us in mind the next time your travels bring you through Albany. Travel Safely, Mark Topper Guest Service Manager

Selbyville, Delaware
Reviewed October 4, 2016 via mobile

We were traveling from DE to the Adirondacks, and Albany was a good stopping point. The Springhill was a pleasant surprise. The lobby/breakfast area was large and clean. We checked in around 5, and the young man at the desk (whose name I neglected to ask) was friendly and very helpful with restaurant suggestions. The room was clean and large...

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Helpful?
Thank sklovessummer
MarkTopp, Guest Relations Manager at SpringHill Suites Albany-Colonie, responded to this review

Hello sklovessummer, Thank you for taking the time to tell us about your recent stay. I'm happy to hear about your pleasant experiences all around. All of our rooms with the 1 King-Sized bed are the shower stall arrangement you describe. If you would like a room with a bathtub on a future visit, please reserve one of our 2...

New Jersey
Reviewed October 1, 2016 via mobile

I only recently stayed at my first Springhill suites, and it was only because nothing else was available. This one in Albany is the fourth one I have stayed at, and I would take it over any other Marriott chain any day of the week. This is a renovated one - not nearly as nice or as comfortable as the...

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Helpful?
Thank roadwarriorla
MarkTopp, Guest Relations Manager at SpringHill Suites Albany-Colonie, responded to this review

Hello roadwarriorla, Thank you for taking the time to share your experience with us and your fellow travelers here on TripAdvisor. While we understand you chose to stay with us due to a lack of availability at other properties, we are happy that you were able to enjoy yourself. We hope we have an opportunity to serve you again the...

Sebring, Florida
Reviewed September 23, 2016

I am a Platinum Marriott traveler and stay at a number of properties. You will not get a better value, nor meet finer staff, than at this Spring Hill Suites. Tiola and Aisha are known as the Breakfast Champions, and they are!! I stay for two weeks during the Saratoga meet and can't imagine staying anywhere else. The managers, sales...

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Helpful?
Thank Joe D
MarkTopp, Guest Relations Manager at SpringHill Suites Albany-Colonie, responded to this review

Hello Joe D, Thank you so much for your very kind words! It means so much hearing that our staff means that much to you and affected your stay in such a positive way. I will share your wonderful thoughts about Tiola and Aisha with them this weekend. We look forward to seeing you again next Race Season (if not...

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Restaurant
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about SpringHill Suites Albany-Colonie

Address: 8 California Ave, Albany, NY 12205-2806
Location: United States > New York > Albany
Price Range: $110 - $187 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Albany-Colonie 3*
Number of rooms: 119
Reservation Options:
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Also Known As:
Springhill Suites Albany-Colonie Hotel Albany
Hotel Style:
#4 Romantic Hotel in Albany
#9 Business Hotel in Albany
#10 Family Hotel in Albany
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Questions & Answers

Here's what travelers have asked, with answers from SpringHill Suites Albany-Colonie staff and other travelers.
2 questions
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Island of Hawaii, Hawaii
over a year ago

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Questions? Get answers from SpringHill Suites Albany-Colonie staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Our room faced the back and it was fine. I prefer to be away from elevators and vending.”
 of 5 bubbles Carlstadt, 1 week ago | Read review
“check for credit card charges”
 of 5 bubbles Rosepasco, 1 week ago | Read review
“I prefer the ground floor for easy access to amenities”
 of 5 bubbles JoeD53, Sep 23, 2016 | Read review
“Bare bones - don't expect anything too fancy”
 of 5 bubbles CircleTJane, Sep 14, 2016 | Read review
“Both rooms were quiet. The a/c in both rooms seemed loud and produced a strong blow of cold air directly across the nearest bed.”
 of 5 bubbles 1812reenactor, Sep 4, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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