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SpringHill Suites Albany-Colonie

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SpringHill Suites Albany-Colonie
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349 Reviews from our TripAdvisor Community

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Showing 342: English reviews
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Binghamton, New York
Reviewed 3 weeks ago

We came into town for a wedding. We stayed here before and enjoyed the stay. The concept of a separate toilet from the shower is a great idea that we think all hotels should eventually move to. The staff was very courteous and efficient. Our breakfasts were good but would like to see a meat like bacon added to the...

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Helpful?
Thank James P
MarkTopp, Guest Relations Manager at SpringHill Suites Albany-Colonie, responded to this review

Hello James P, Thank you for taking the time to tell us about your recent stay for the wedding. I can tell that you are a seasoned traveler and that your expectations matter and were met! Your two suggestions I would agree with. The unfortunate news is that SpringHill Suites has a master plan for their breakfast offerings, and sadly...

rochester ny
Reviewed 4 weeks ago

We were in town for a soccer tournament over the weekend and received a group rate which I thought was reasonable. I had to call 3 days prior to arrival to change our night and they staff was very accommodating with no added charges even though I was outside the window to make changes to the reservation. Breakfast included was...

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Helpful?
Thank gymrats11
MarkTopp, Guest Relations Manager at SpringHill Suites Albany-Colonie, responded to this review

Hello gymrats11, Thank you for your great thoughts about your stay with us. We understand plans change and in most circumstances we are very willing to accommodate your changes, so long as we have available rooms! I hope your tournament went well. We hope to see you again the next time your plans bring you to Albany! Take care, and...

New York City, New York
Reviewed 4 weeks ago

Just stayed here for one night and had great service and accommodations. Pleasantly surprised by how nice it was for a great price. Mark at the front desk was wonderful and really cared about making sure we were happy. Would stay there again! We traveled with my 1yo daughter so it was nice that her crib could be separated from...

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Helpful?
Thank melissalV5691RU
MarkTopp, Guest Relations Manager at SpringHill Suites Albany-Colonie, responded to this review

Hello melissalV5691RU, Thank you so much for your great feedback about your recent stay. It was my pleasure to take care of you and your family while you stayed with us. I am honored by your comments about me, it truly means a lot to hear a response like that from a guest. I hope to see you again the...

Vermont
Reviewed December 28, 2016

We often stop in the area for a night to break up the long trip down to Southern Jersey, so we've stayed at a few hotels around Wolf Rd. This was by far the best one yet. Suites are spacious, clean, and quiet. The hotel staff is very friendly and takes pride in their work. The buffet breakfast was huge...

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Helpful?
Thank AuntJeanie
MarkTopp, Guest Relations Manager at SpringHill Suites Albany-Colonie, responded to this review

Hello AuntJeanie, Thank you so much for your feedback about your recent stay. We are honored that you've noticed the pride we take in our hotel and we couldn't be more pleased with the result. We certainly look forward to your return visit the next time you take a road trip! Have a wonderful New Year, Mark Topper Guest Service...

Reviewed December 15, 2016 via mobile

This hotel was nice and clean, Nice breakfast selection, price was in line with other Marriott properties. Very clean bathrooms. This Springhill offers, u sitting down, late checkout until 4PM. There were two things that were noisy 1.the maids made a lot of noise cleaning the rooms, but that might be the norm there. 2. Very loud AC/HEATING unit had...

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Helpful?
Thank navyman1093
MarkTopp, Guest Relations Manager at SpringHill Suites Albany-Colonie, responded to this review

Hello navyman1093, Thank you for your review and constructive feedback about your recent stay. I'm happy to hear you did enjoy your stay and would come back again. I do apologize for the noise you experienced. If you have a moment, would you please contact me regarding your room number so our maintenance staff may address the heater unit? Thank...

New York City, New York
Reviewed December 12, 2016

Stayed here while in town for business. Highly recommend. Great breakfast selection, with vegetarian options. Friendly stafff, nice clean room, although the linens were very stiff. Otherwise, great!!!

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Helpful?
Thank ChristyMichelle16
MarkTopp, Guest Relations Manager at SpringHill Suites Albany-Colonie, responded to this review

Hello ChristyMichelle16, Thank you for the review of your stay with us. I'm glad to hear you enjoyed yourself and found plenty of options for breakfast. Sorry about the stiff sheets; but we'll take that minor setback from an otherwise great stay. We hope to see you again soon; thanks for the recommendation! Happy Holidays, Mark Topper Guest Service Manager

Bellport, New York
Reviewed December 6, 2016

Booked 4 rooms for three married children and nine grandkids to explore the Science Museum in Schenectady and the Polar Express in Saratoga Springs over the Thanksgiving weekend. But the fact is that the little ones thought the indoor pool at the hotel was the best part of the whole trip. Breakfast consisted of a great selection and the rooms...

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Helpful?
Thank Chris G
MarkTopp, Guest Relations Manager at SpringHill Suites Albany-Colonie, responded to this review

Hello Chris G, Thank you for taking the time to review your stay with us. I'm glad your whole family could enjoy the trip--especially the indoor pool! We're glad to hear everything was an excellent experience overall, and thank you for the recommendation. If your clan is looking for an indoor pool again next year (or a Science Museum or...

Montreal, Canada
Reviewed November 29, 2016 via mobile

Clean, spacious room, nice comfortable bed. Desk area and sofa. The pool was nice but it is small. We travelled with an infant and this worked well for us. The bathrooms are a bit odd having one bathroom just a sink and toilet, and the other bathroom with just a sink and shower. Was hoping our little kitchenette would have...

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Helpful?
Thank Antlers595
MarkTopp, Guest Relations Manager at SpringHill Suites Albany-Colonie, responded to this review

Hello Antlers595, Thank you for taking the time to tell us about your recent stay. I'm pleased to hear that you did enjoy yourself and our amenities. From your review, it sounds like you may enjoy our Queen Suite a bit more than the King Suite you stayed in. Our Queen Suite has one large bathroom with the toilet and...

New York City
Reviewed November 27, 2016

I am from New York City and make the trek once or twice a year to see a show or concert at Proctors Theater in Schenectady, or this time, at the REP, in Albany. Each time I have stayed at another hotel. One hotel was too expensive, one hotel was in an unsafe neighborhood, one hotel was way off the...

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Helpful?
Thank Carlstadt
Maya S, General Manager at SpringHill Suites Albany-Colonie, responded to this review

Dear Carlstadt, Thank you for taking the time to review your recent stay with us. We strive to provide outstanding customer service and are pleased that you experienced this. I am excited to share your great comments with my team. Kindly, Maya S. General Manager

USA
Reviewed November 27, 2016

We stayed here this past weekend. the rooms are clean and up to date and they do provide breakfast. the only negative was that they charge your room $20-30 for incidentals upon arrival and do not let you know this.

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Helpful?
Thank Rosepasco
Maya S, General Manager at SpringHill Suites Albany-Colonie, responded to this review

Dear Rosepasco, Thank you for taking the time to post a review in regards your resent stay with us. I am sorry that you are unhappy with temporary holds being placed on your credit card for the rooms you stayed in. I can assure you that is a Marriott procedure and that the correct amounts were held. Marriott, like most...

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Restaurant
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About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about SpringHill Suites Albany-Colonie

Address: 8 California Ave, Albany, NY 12205
Location: United States > New York > Albany
Price Range: $114 - $204 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Albany-Colonie 3*
Number of rooms: 119
Reservation Options:
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Also Known As:
Springhill Suites Albany-Colonie Hotel Albany
Hotel Style:
#4 Romantic Hotel in Albany
#9 Business Hotel in Albany
#10 Family Hotel in Albany
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Questions & Answers

Here's what travelers have asked, with answers from SpringHill Suites Albany-Colonie staff and other travelers.
3 questions
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1 day ago
Island of Hawaii, Hawaii
over a year ago

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Questions? Get answers from SpringHill Suites Albany-Colonie staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“ask front desk”
 of 5 bubbles JamesP338, 3 weeks ago | Read review
“Our room faced the back and it was fine. I prefer to be away from elevators and vending.”
 of 5 bubbles Carlstadt, Nov 27, 2016 | Read review
“check for credit card charges”
 of 5 bubbles Rosepasco, Nov 27, 2016 | Read review
“I prefer the ground floor for easy access to amenities”
 of 5 bubbles JoeD53, Sep 23, 2016 | Read review
“Bare bones - don't expect anything too fancy”
 of 5 bubbles CircleTJane, Sep 14, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question