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BEST WESTERN Albany Airport Inn

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BEST WESTERN Albany Airport Inn
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707 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Albany Airport Inn
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Showing 688: English reviews
Reviewed June 3, 2014

The management of this hotel was extremely helpful. I especially want to thank Emily. She went out of her way to make certain I had all I needed for my stay. Just a warning, stay away from the breakfast! I found a HAIR in my eggs, and when I reported it to the staff at the desk, nothing was done!

Review collected in partnership with Best Western
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Helpful?
Thank 885seraf
Lake Placid, New York
Reviewed June 2, 2014

I took a class trip to Albany and needed a cheap place for one night. This was it The rate was awesome. The rooms were average. The pool area was dark. We asked them to turn on the lights so we could have pizza in the seating area, they said they couldn't. I had to use the business computer because...

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Helpful?
Thank Angela R
Chapel Hill, United States
Reviewed June 1, 2014

The hotel is old, dark, dingy, poorly ventilated, and depressing. The first room I was offered had no working toilet, no working bedside lamp, and no working TV remote. I was moved to a more adequate room, but still it was very dark and noisy and smelled slightly of mold and staleness. The Wi-Fi was good; the bed was good....

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Helpful?
Thank Thomas W
Massena, United States
Reviewed May 24, 2014

Clean rooms, comfortable beds, close to the airport. A great value if you don't require 5 star looks. It's an older property so the hallways are quite old and dated but the rooms are very nice, the internet works well and the bathroom was clean. Will definitely stay again when flying out of Albany.

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Helpful?
Thank Kimberly H
Emilyinalbany, Manager at BEST WESTERN Albany Airport Inn, responded to this review

Dear Kimberly, I would like to thank you for taking the time to review your stay at our property. We would love to see you next time you return to Albany! Safe Travels, Emily Bauhs

Port Ewen, New York, United States
Reviewed May 23, 2014

If traveling by air, this hotel is located within 7 minutes of Albany Airport. Great place to stay for early flights. Also - they offer shuttle service. Never tried breakfast here - we leave too early!

Review collected in partnership with Best Western
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Helpful?
Thank SKAfoof
Emilyinalbany, Manager at BEST WESTERN Albany Airport Inn, responded to this review

To our valued guest from Port Ewen, New York: Thank you for taking the time to review your stay at our property, I’m glad to hear that you have found our Complimentary Airport Shuttle Service convenient! Our Complimentary Breakfast Buffet runs daily from 5:30 am – 10am, hopefully you will be able to enjoy our breakfast the next time you...

North Adams, United States
Reviewed May 16, 2014

From the exterior to the interior, this Best Western is overdue for a total rehabilitation! We appreciate antiquity however this facility, from the parking area, building exterior to the breakfast room/lobby/hallways (dark!) to the guestrooms need major revamping --- dirty and outdated. While their park and fly program is most affordable, we will not be staying here again.

Review collected in partnership with Best Western
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Helpful?
Thank Laura M
Emilyinalbany, Manager at BEST WESTERN Albany Airport Inn, responded to this review

Dear Laura, Thank you for taking the time to review your stay. I would like to apologize on behalf of our entire staff that your stay at our property did not exceed your expectations. Please contact me directly, I would like to find out where in the hotel you experienced these issues, to make things right with you, as well...

Potsdam, United States
Reviewed May 15, 2014

Everyone was very nice, I felt very comfortable I was able to attend to my business and relax when it was all done. The bed was comfortable and I had a good nights rest so that I could make a long drive the next day. I was not able to eat breakfast in the hotel but the food smelled good....

Review collected in partnership with Best Western
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Helpful?
1Thank Vickie C
Emilyinalbany, Manager at BEST WESTERN Albany Airport Inn, responded to this review

Dear Vickie, Thank you for taking the time to review your stay at our property. We would love to see you next time you return to Albany! Best Regards, Emily Bauhs

San Diego, United States
Reviewed May 15, 2014

Dated hotel with basic necessities. If you like chain restaurants and need a clean place to stay near the Albany Airport, this is the place. Our flight was canceled and we needed a bed for the night. There are many restaurant choices nearby as well as a grocery store.

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Helpful?
Thank Philip G
Emilyinalbany, Manager at BEST WESTERN Albany Airport Inn, responded to this review

Dear Philip, Thank you for reviewing your most recent stay with us! Our Wolf Road location is one of the most convenient places to be in the Albany area; within 2 miles of the hotel we have an assortment of restaurants, a shopping mall, supermarket and a pharmacy! Please do not hesitate to contact us when you return to the...

albany ny, United States
Reviewed May 7, 2014

Stayed in many hotels. This is not a 5 star but the staff , room and all the extras made it nice. I have began staying here 3-4 nights a week while I work in area. I had tried many of the area hotels and settled on this one.

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1Thank William C
Butler, United States
Reviewed May 5, 2014

When we went to use the shower it was a handheld shower head and the bracket which holds the shower head to the wall was broken. The shower head kept falling into the tub. We notified the front desk and they promptly moved us to another room with a good shower.

Review collected in partnership with Best Western
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Helpful?
Thank Roibn K
Emilyinalbany, Manager at BEST WESTERN Albany Airport Inn, responded to this review

Dear Roibn, Thank you for taking the time to review your most recent experience at our hotel. On behalf of our entire staff, I do apologize for the maintenance related issue you discovered in your guestroom, though I am glad our Front Desk staff members were able to promptly assist you in moving to a different room. Please do not...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Pool
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Restaurant
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Business Center with Internet Access
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Laundry Service
Official Description (provided by the hotel)
The Best Western Albany Airport Inn offers free WiFi, free parking, free full hot breakfast buffet, indoor heated pool, fitness center, onsite restaurant & lounge and 24-hour business center. Our free airport shuttle service is a nice bonus and will transport guests to and from the Albany International Airport, and any destination on Wolf Road based on availability. In addition, We also offer a park & fly program. Our renovated sleeping rooms & meeting rooms combined with affordable prices make us the best value in the area. One of the best features of our hotel is the location. We are within two miles of the colonie center mall, and 43 restaurants on the always popular Wolf Road. You will have no dificdulty finding something to do when you stay here. ... more   less 

Additional Information about BEST WESTERN Albany Airport Inn

Address: 200 Wolf Rd, Albany, NY 12205-1116
Location: United States > New York > Albany
Price Range: $82 - $109 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Albany Airport Inn 3*
Number of rooms: 153
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Also Known As:
Best Western Albany Airport Hotel Albany
Albany Best Western
Hotel Style:
#5 Best Value Hotel in Albany
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN Albany Airport Inn staff and other travelers.
2 questions
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Arlington, Vermont
over a year ago
New Paltz, New York
17 days ago

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Questions? Get answers from BEST WESTERN Albany Airport Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“the shuttle drives got me were ever i needed to go lots of good advice about the bus system”
 of 5 bubbles shoreylrs, 4 days ago | Read review
“Choose a room in the back, away from the highway and looking out on the courtyard.”
 of 5 bubbles Rebecca1921, Nov 26, 2016 | Read review
“How about not renovating while guests are there?”
 of 5 bubbles W2976SBkarenk, Nov 10, 2016 | Read review
“quieter rooms in rear of hotel”
 of 5 bubbles soxfanatic, Nov 8, 2016 | Read review
“Stay away from the pool and vending area -”
 of 5 bubbles billmN8139KC, Oct 21, 2016 | Read review
5 of 5
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