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BEST WESTERN Albany Airport Inn

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669 Reviews from our TripAdvisor Community

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Showing 651: English reviews
Merrimack, New Hampshire
Level Contributor
58 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

We didn't intend to stay in Albany, but a travel nightmare forced us to find lodgings in Albany in the middle of the night. Clean, cozy, affordable. Comfy king-sized bed, but a leaky shower. What we needed, when we needed it; 'nuff said.

Helpful?
Thank maineiak07
Laura R, General Manager at BEST WESTERN Albany Airport Inn, responded to this review

Thank you for taking the time to give a review and feedback on your recent stay with us. One of our goals is to make our guest feel welcome and comfortable, during their time with us. Glad to hear your stay was enjoyable and hope to see you again in the future. More 

Montreal, Canada
Level Contributor
154 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We felt that at around $135 USD on a Thursday night, it was a bit expensive a night for what we ended up getting. Some of the bedsheets had little stains on them. Fortunately, we had 2 queen beds in the room, so we just slept on the one that looked ok at first inspection. The bathroom is where most... More 

Helpful?
Thank Isa-Francis
Laura R, General Manager at BEST WESTERN Albany Airport Inn, responded to this review

On behalf of our entire team, I would like to apologize for not exceeding your expectations. We are in the process of doing several renovations in the hotel and the issues in the bathrooms you mention are part of the renovations being made in the hotel. I hope you are passing through the area again you will give us another... More 

Johannesburg, South Africa
Level Contributor
8 reviews
8 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW

The only reason I am not rating this hotel "excellent" is that it has a rather drab appearance on the outside and the immediate reception area, which does not make it immediately inviting, but that seems to be the way most of the hotels in this group are designed. Otherwise, it was good value for money and convenient in relation... More 

Review collected in partnership with Best Western

Helpful?
Thank Kingston N
Laura R, General Manager at BEST WESTERN Albany Airport Inn, responded to this review

Thank you for taking the time to let us know how we are doing, we appreciate all guest reviews and appreciate knowing what we are doing well and where we need to improve. We are in the process of doing several renovations in the hotel and to the exterior of the property. I hope we have the chance to serve... More 

East Riding of Yorkshire, United Kingdom
Level Contributor
205 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
2 of 5 stars Reviewed 1 week ago NEW via mobile

Stayed for only one night fortunately. We were checked in by a friendly young lady which was the highlight of the stay! The room on the ground floor was well pasted a refurbishment as was the rest of the hotel. Not only that but the room smelt musty, despite spraying round with body spray which is all l had. The... More 

Helpful?
Thank Lipz268
Laura R, General Manager at BEST WESTERN Albany Airport Inn, responded to this review

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We are in the process of doing several renovations in the hotel and... More 

Williamsburg, Virginia, United States
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

We have always stay at a Hampton Inn, but they do not take pets. We travel with a small dog now. So TripAdvisor brought your hotel up that allowed pets. We found the price very nice. Also the staff was very friendly. The breakfast was what we were use to. We are vegans because of health reason. So the only... More 

Review collected in partnership with Best Western

Helpful?
Thank Jack G
Laura R, General Manager at BEST WESTERN Albany Airport Inn, responded to this review

Thank you for taking the time to let us know how we are doing, we appreciate all guest reviews and appreciate knowing what we are doing well and where we need to improve. I am pleased to hear that you had an enjoyable stay and look forward to seeing you again. More 

Whitefish, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

Comfortable & clean hotel with a great, helpful staff, the airport shuttle service makes it a perfect travel hotel, and my in-room food service was excellent. I would recommend this hotel to anyone traveling for business or pleasure through Albany.

Review collected in partnership with Best Western

Helpful?
Thank Lori C
Laura R, General Manager at BEST WESTERN Albany Airport Inn, responded to this review

Thank you for your feedback, it is great to hear you enjoyed your stay, and we look forward to seeing you again in the future. More 

Albuquerque, United States
1 review
4 of 5 stars Reviewed 1 week ago

The shower was always a nice hot shower. My husband is very tall so the height of the shower is important. The rooms are clean. The only downside is they need a better air freshener, it is an older motel and they begin to smell stale. They are making physical improvements over our stay last year. I don't think they... More 

Review collected in partnership with Best Western

Helpful?
Thank Margaret D
Laura R, General Manager at BEST WESTERN Albany Airport Inn, responded to this review

Thank you for taking the time to let us know how we are doing, we appreciate all guest reviews and appreciate knowing what we are doing well and where we need to improve. I am pleased to hear that you had an enjoyable stay and look forward to seeing you again. More 

Leeds, United Kingdom
Level Contributor
166 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Typical Best Western but well priced and in a good location with easy access to motorways. Downstairs rooms have access to pool area which is useful if you have children and have friends elsewhere in the hotel. It means you can easily access the pool and have a table and chairs to socialise.

Helpful?
Thank Ballyline
Laura R, General Manager at BEST WESTERN Albany Airport Inn, responded to this review

Thank you for taking the time to give a review and feedback on your recent stay with us. One of our goals is to make our guest feel welcome and comfortable, during their time with us. Glad to hear your stay was enjoyable and hope to see you again in the future. More 

Brooklyn, United States
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

Stayed only one night passing through Albany. Front desk staff not particularly friend or helpful. Didn't even tell me location of my room --ended up finding it myself.. Room was clean and comfortable. Windows foggy/dirty and dingy hallways. Breakfast good with many things to chose from. overall an OK place to rest your head but definitely nothing special especially for... More 

Review collected in partnership with Best Western

Helpful?
Thank Dawn B
Laura R, General Manager at BEST WESTERN Albany Airport Inn, responded to this review

Thank you for taking the time to give a review and feedback on your recent stay with us. One of our goals is to make our guest feel welcome and comfortable and I am sorry we did not give you that experience to you. I will certainly be sharing your feedback with my whole to make sure this was a... More 

Inverness, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

We went to Saratoga for the Travers, and didn't want to drive far after the festivities. We figured it was for one nite how bad could it be....Well we got to the room and it had an a joining room...the door knob to that door was missing. So the people in the next room could look in our room, which... More 

Helpful?
1 Thank gigglerider13
Laura R, General Manager at BEST WESTERN Albany Airport Inn, responded to this review

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
  • Room Service
  • Restaurant
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
The Best Western Albany Airport Inn offers free WiFi, free parking, free full hot breakfast buffet, indoor heated pool, fitness center, onsite restaurant & lounge and 24-hour business center. Our free airport shuttle service is a nice bonus and will transport guests to and from the Albany International Airport, and any destination on Wolf Road based on availability. In addition, We also offer a park & fly program. Our renovated sleeping rooms & meeting rooms combined with affordable prices make us the best value in the area. One of the best features of our hotel is the location. We are within two miles of the colonie center mall, and 43 restaurants on the always popular Wolf Road. You will have no dificdulty finding something to do when you stay here. ... more   less 

Additional Information about BEST WESTERN Albany Airport Inn

Address: 200 Wolf Rd, Albany, NY 12205-1116
Location: United States > New York > Albany
Price Range: $86 - $129 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Albany Airport Inn 3*
Number of rooms: 153
Reservation Options:
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Also Known As:
Best Western Albany Airport Hotel Albany
Albany Best Western
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