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BEST WESTERN Sovereign Hotel - Albany

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BEST WESTERN Sovereign Hotel - Albany
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915 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Sovereign Hotel - Albany
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Showing 879: English reviews
Reviewed November 4, 2015

Regular for here for years: convient to thruway esp. when weather turns bad which it does a lot in upstate New York, In house restaurant plus good restaurants in easy walking distance when weather is good. Indoor pool nice too.

Review collected in partnership with Best Western
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1Thank paulcH3213SD
Huntington, New York
Reviewed October 27, 2015

The staff were terrific, mostly. Front end people were extremely helpful and polite but that is where the appeal ends. Room was dirty in both the need to refurbish and the need for a thorough cleaning sense. There was a gummibear on the floor under the table in my room when I arrived. Mildew on the bathroom caulk, broken toilet...

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1Thank ChubbaHill
New York City, New York
Reviewed October 25, 2015

Clean room in good location. Bathroom and room are spacious. Bed is hard and pillows are small but slept decently. Location is excellent, near campus and on main road near shops and restaurants (dunkin, etc). Front desk is helpful and polite. Breakfast is EXCEPTIONAL. Ceiling was peeling paint though. Very good price.

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Thank Jessica V
Reviewed October 25, 2015

Stayed one night, went back for another. Excellent linens and towels. Comfortable. The breakfast was excellent. Eggs, sausage, ham and corned beef hash.Helpful and friendly staff . Loved the pumpkin waffles. They had a variety of fruit and juices.

Review collected in partnership with Best Western
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Thank bonniev846
Albany, New York
Reviewed October 24, 2015

The great service at the front area was inviting, as was the open, modern decor. The staff was polite, and even asked if I had a floor preference, which was a nice touch. It distracted me from the faint "off" smell in the lobby, which was a bummer, but the rest of the stay was good. The room was clean;...

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Thank GBlue
Hyde Park, New York
Reviewed October 24, 2015 via mobile

My husband booked a room here during the week while visiting our son who was seriously ill in Albany Medical Center. He claimed the room was nothing special--it was a room. We came back to Albany to see our son that Friday. He requested 2 double beds, we got a king bed. The room was so small, you couldn't move...

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1Thank mfw511
Burlington, United States
Reviewed October 21, 2015

Any one who gave this more than a 2 star is full of it! or stays in incredible dumpy hotels. We arrived on a Friday evening and upon arrival asked about a late check out on Sunday. We were told that it "wouldn't be a problem" and no mention of a late check out fee...more to come. The lobby was...

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2Thank Blake S
Reviewed October 19, 2015

The hotel was very nice. The staff was exceptional, all the way from, check in, restaurant, maintenance, etc. All were very friendly and very helpful. The most unexpected feauture of this hotel is the breakfast. Walked around the front desk expecting danishes and coffee & there was only coffee. :( I asked the staff wiping the table "did we miss...

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Thank lkit1962
johnson city
Reviewed October 19, 2015

great breakfast nice place to stay close to everything room was nice would use this hotel again price was great for what you got staff was friendly and helped with anything you needed breakfast was great with a ton of choices

Review collected in partnership with Best Western
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Thank Mark G
Oyster Bay
Reviewed October 19, 2015

This hotel was awesome for the price. It was clean, comfortable and the hotel staff were all very very nice. I would not stay anywhere else when visiting the Albany area. My family was part of the trip also, my Mom and I stayed on the 5th floor and the rooms were oversize. The rooms on the 4th floor were...

Review collected in partnership with Best Western
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Thank KLAMP
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Free Parking
  • Breakfast included
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Convenience and value come together at the Best Western Sovereign Hotel in Albany New York. This full service Albany Hotel offers complimentary Full Hot American Breakfast, Free Wi-Fi and Shuttle Service. All rooms have refrigerators, microwaves, coffee makers. Hotel has an indoor heated pool, sauna, fitness room, restaurant, and business center. The hotel is located at the entrance of U-Albany and is minutes from Times Union Center, Downtown area, Crossgates Mall, and Airport. The Best Western sovereign is currently renovating the Lobby area. We look forward to offering our guests a new and updated Lobby with comfort and convenience. We expect the lobby renovation to be completed by 04/30/15. ... more   less 

Additional Information about BEST WESTERN Sovereign Hotel - Albany

Address: 1228 Western Ave, Albany, NY 12203
Location: United States > New York > Albany
Price Range: $86 - $137 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Sovereign Hotel - Albany 3*
Number of rooms: 192
Reservation Options:
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Also Known As:
Albany Best Western
Best Western Albany
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN Sovereign Hotel - Albany staff and other travelers.
4 questions
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Questions? Get answers from BEST WESTERN Sovereign Hotel - Albany staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Just avoid a room on the last floor.”
 of 5 bubbles nick001ca, Feb 9, 2017 | Read review
“Back is great if you have. Dog or smoke”
 of 5 bubbles oharaknightmom1, Dec 14, 2016 | Read review
“The front of the hotel can be noisy and if you are at the far back, there are long corridors, so pick something in between”
 of 5 bubbles Carson_W995, Dec 8, 2016 | Read review
“Request a room away from the pool, chlorine smell is very strong.”
 of 5 bubbles maryanlagard090, Dec 5, 2016 | Read review
“Don't stay, there's a Hampton Inn up the road that is the polar opposite of this.”
  • Hair (not mine) and just not wiped down... this is over the toilet.
  • No idea if this is blood or something, I want to say worse? So this was on the covers.
  • The AC was falling apart and filthy and just smelled of dust.
  • The AC was falling apart which probably explains the horrendous noise.The place is on its last l
  • Inside the room and again you can see they haven't vacuumed it or cleaned it in a very long time
  • Again, this isn't even just rust, it's filth
  • This whole area has never been vacuumed and the wall is filthy.
  • This was a 'before' photo believe it or not. Really disgusting.
 of 5 bubbles sandyosullivan, Oct 12, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question