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BEST WESTERN Sovereign Hotel - Albany

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BEST WESTERN Sovereign Hotel - Albany
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850 Reviews from our TripAdvisor Community

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Showing 818: English reviews
Edinburgh
Level Contributor
75 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We spent a few days here on vacation from Scotland and found it well suited for access to Downtown: to the malls at Crossgates and Colonie, and to the interstate north into the Adirondacks. The hotel could certainly do with a little tlc - some electrical points are dodgy, and the decor in some areas could do with some attention... More 

Helpful?
Thank Malcolm-scot
Durham
Level Contributor
78 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed at this hotel overnight on our way into Canada. Staff were extremely well trained accommodating and polite there were only a few minor negatives such as paper plates and plastic knives and forks for breakfast. Breakfast was good though and on the whole it was a really nice pleasant place to stay. The room was really well equipped... More 

Helpful?
Thank 12Inspire
Huntsville, Alabama
Level Contributor
723 reviews
503 hotel reviews
common_n_hotel_reviews_1bd8 276 helpful votes
2 of 5 stars Reviewed 1 week ago

First of all I need to stress that the front desk staff were absolutely super friendly, welcoming and responsive. Peter is fabulous and truly understands customer service; I also had great interactions with Natasha at checkout. My initial impression of the hotel from the outside was not too favorable as the hotel gave the appearance of being run down -... More 

Helpful?
Thank AGoingGal
Bennington, Vermont
1 review
5 of 5 stars Reviewed 1 week ago

My mother and I stayed at this hotel over the weekend. We had a family member in critical condition at Albany Medical Center that we needed to be close to. We found the room to be affordable, accessible, clean, and comfortable, and not too distant from the Medical Center. The staff were so friendly and accommodating. The amenities were outstanding... More 

Helpful?
Thank adorman5362
Montreal, Canada
2 reviews
1 of 5 stars Reviewed 1 week ago

Awful from start to finish. Poorly trained staff, dated rooms, uncomfortable beds, people drinking in the parking lot, agressive drunks in the hallway, horrible breakfast, dirty, smelly and just plain disgusting. Made me feel dirty staying there, never again. Paid cash and left a cash security deposit and they didn't provide me with any proof of either until I asked.... More 

Helpful?
Thank contentdesignmtl
1 review
2 of 5 stars Reviewed 1 week ago

Have stayed in hotels for over 41 years and never reviewed until now. As for this hotel, five floors of rooms, two elevators, one not working. One ice maker, first floor. Wouldn't you know it we were on the fifth, at the opposite end. As to our room, it looked like it hadn't been dusted in a month. A Q-Tip... More 

Review collected in partnership with Best Western

Helpful?
Thank Gary K
Ft. lauderdale
Level Contributor
105 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We selected this location upon the recommendation of a friend who lives nearby. The room was clean and modern but the hallways were a bit desolate. Desk service was appropriate and the staff was friendly and helpful. The breakfast buffet was much better than I expected offering a rather full menu in proper restaurant surrounding (not in the lobby!). I... More 

Helpful?
Thank paul t
Buffalo, New York
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

This is a two-star (AAA) hotel and reasonably priced. The best part is that all of the staff are very pleasant and love pets! That made it very comfortable for us. Moreover, the cost for having a pet is only $20 per stay so you won't feel taken advantage of unlike with some of the higher stars hotels who charge... More 

Review collected in partnership with Best Western

Helpful?
Thank Dennis B
New York
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

This is a reasonably priced hotel near Albany colleges so my daughter and I have stayed here several times during her college search, and also have an upcoming weekend scheduled. In general it serves our needs but the last visit in August was problematic. I booked on Trip Advisor and upon arriving was told I had no reservation even though... More 

Helpful?
Thank Debsf
New York City, New York
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I stayed at this hotel for a wedding in August 2016 as part of a block. Upon arrival, I did not receive the welcome bag that was left for guests staying at the hotel for the wedding. Rooms were clean but with very poor lighting. Why I gave this hotel a horrible review is that I forgot my very expensive... More 

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1 Thank V_O510
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Free Parking
  • Free Breakfast
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Convenience and value come together at the Best Western Sovereign Hotel in Albany New York. This full service Albany Hotel offers complimentary Full Hot American Breakfast, Free Wi-Fi and Shuttle Service. All rooms have refrigerators, microwaves, coffee makers. Hotel has an indoor heated pool, sauna, fitness room, restaurant, and business center. The hotel is located at the entrance of U-Albany and is minutes from Times Union Center, Downtown area, Crossgates Mall, and Airport. The Best Western sovereign is currently renovating the Lobby area. We look forward to offering our guests a new and updated Lobby with comfort and convenience. We expect the lobby renovation to be completed by 04/30/15. ... more   less 

Additional Information about BEST WESTERN Sovereign Hotel - Albany

Address: 1228 Western Ave, Albany, NY 12203-3326
Location: United States > New York > Albany
Price Range: $90 - $141 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Sovereign Hotel - Albany 3*
Number of rooms: 192
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Also Known As:
Albany Best Western
Best Western Albany
Hotel Style:
#4 Best Value Hotel in Albany
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