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Hampton Inn & Suites Albany - Downtown

#9 of 50 Hotels in Albany
Certificate of Excellence
GreenLeadersBronze level
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25 Chapel Street, Albany, NY 12210
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824 Reviews from our TripAdvisor Community

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Showing 812: English reviews
Quebec City, Canada
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

This is a nice hotel with fair prices. The rooms are quiet and clean. The breakfast is complete and tasty. The only strange thing is the place. It seems that they are trying to upgrade the neighborhood, but it's not done yet. So, by walking distance, you don't have a lot of stuff to see.

Helpful?
Thank Frederic T
Boston, United States
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

In town for business in Menands. Hotel has great access to 787 North and 787 South. Complimentary breakfast a plus. Within walking distance to many good restaurants in Albany. Rooms are very clean and staff is friendly.

Review collected in partnership with Hampton

Helpful?
Thank Eduardo R
IL
1 review
5 of 5 stars Reviewed 5 days ago NEW

The staff at the Albany Hampton Inn & Suites was wonderful. They made sure we had everything we needed to make sure our stay was comfortable. They anticipated our needs before we had to ask. The hotel was clean, quiet, and in a convenient location. My kids loved the room and the breakfast was great!

Review collected in partnership with Hampton

Helpful?
Thank sahmchl
Albany, United States
1 review
2 of 5 stars Reviewed 1 week ago

Room smelled. Was dirty. Dirt in every corner. Even the toilet was dirty. Not the suite we reserved & paid for. Employees were rude & not helpful at all. The parking was ridiculous. Not impressed at all. The pull out sofa bed was awful, no extra blankets or pillows. Construction taking place down the hall was loud & annoying.

Review collected in partnership with Hampton

Helpful?
Thank Maranda S
Michelle W, Public Relations Manager at Hampton Inn & Suites Albany - Downtown, responded to this review

We appreciate your comments. Thank you for your business. We hope you return in the future, when we have a fresh, new look. More 

Philadelphia, Pennsylvania
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Nice clean hotel with friendly staff. Secure parking lot for the car with friendly operators. Love the naturally flavored waters by the 'back' entry/exit as I filled up multiple times. The room was large and clean. The shower was excellent -- water pressure was suprisingly strong. The breakfast was above average for a Hampton Inn. The hotel was conveniently located... More 

Helpful?
1 Thank Shawn P
Michelle W, Public Relations Manager at Hampton Inn & Suites Albany - Downtown, responded to this review

Thank you for your business. We are happy you enjoyed the complimentary fruit water. Your business is important to us, so we hope to see you back soon. More 

Orange, MA
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our room was comfortable with an excellent shower, but no tub. The beds were great and we liked the pillows -- not over-sized like many hotel pillows, very yielding and comfortable. Breakfast was good and made even better by the affable breakfast host Elsie. My travel companion (sister) was especially impressed with breakfast host Elsie, who was very personable and... More 

Helpful?
1 Thank gardener903
Ithaca, New York
Level Contributor
42 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I suspect the reason many people will want to book this hotel is for its location in downtown Albany. It is easy walking distance of many downtown attractions, including the Capitol and the Palace Theatre, plus many restaurants and bars. That is a huge benefit. The included breakfast is nice as well. The property itself is modern and nicely appointed.... More 

Helpful?
Thank deadandy
Michelle W, Public Relations Manager at Hampton Inn & Suites Albany - Downtown, responded to this review

We love our location and so happy you did as well. Thank you for your business. We hope to see you back again soon. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I have to acknowledge an exceptional staff member at this hotel- Alexa Norales is FABULOUS!! She went above and beyond her job to help me out of a bind yesterday and I really appreciate it. She is VERY Professional, Polite, knowledgeable about the surrounding area and an absolute delight to talk to- Great restaurant recommendation!!! The hotel is very nice... More 

Helpful?
1 Thank Abigail N
Glendora, United States
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Came into Albany for the first time to watch my son play baseball with local college summer team and was recommended to stay at the Hampton. Didn't disappoint and the staff was great. Just wish you didn't have to pay the $15 a day for parking, but not a deal breaker.

Review collected in partnership with Hampton

Helpful?
Thank Jeff M
Michelle W, Public Relations Manager at Hampton Inn & Suites Albany - Downtown, responded to this review

Thanks for choosing us for your recent visit. We appreciate you and happy to have your business. We hope you are able to return again in the near future. More 

long island, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

fast check-in and fast check-out along with many healthy options and a clean environment made for a great stay. they have fruit infused water at the entrance and a gym to use. the room was very clean and the complimentary breakfast was also great considering it had waffles, eggs, and sausage.

Review collected in partnership with Hampton

Helpful?
1 Thank Jasmine B
Michelle W, Public Relations Manager at Hampton Inn & Suites Albany - Downtown, responded to this review

Thank you for your nice comments. We enjoy meeting your expectations. We look forward to seeing you again. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The upscale downtown Albany hotel features 121 lavishly-appointed guest rooms, 35 suites with microwaves and refrigerators, eight whirlpool suites and one executive 2-room suite. The new hotel boasts wired and wireless Internet access, complimentary On the House® hot breakfast, on-site exercise facility with sauna and steam room, plenty of meeting space (we specialize in law firm deposition meetings), fresh hot coffee and tea in the lobby 24/7 and, of course, Hilton HHonors® points and miles for your stay. Eleven accessible rooms are available. All rooms and suites are smoke free and feature the Clean and Fresh Hampton Bed™. Welcome to Albany’s brightest new star!Yono’s Restaurant, and dp, an American Brasserie, share space near the entrance of the Hampton Inn & Suites! Just a step through the doorway for hotel guests, this upscale fine-dining restaurant features creative continental and Indonesian cuisine for a memorable dining experience.The Hampton Inn & Suites Albany Downtown is centrally and conveniently located to many downtown attractions, government buildings and points of interest. Business travelers will enjoy easy access to the area’s many businesses and corporations. ... more   less 

Additional Information about Hampton Inn & Suites Albany - Downtown

Address: 25 Chapel Street, Albany, NY 12210
Location: United States > New York > Albany
Price Range: $131 - $235 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Albany - Downtown 2.5*
Number of rooms: 165
Reservation Options:
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Also Known As:
Hampton Inn & Suites Albany - Downtown Hotel Albany
Hampton Inn And Suites Albany - Downtown
Hampton Inn Hotel Albany
Hampton Inn Albany
Albany Hampton Inn
Hotel Style:
#3 Green Hotel in Albany
#5 Business Hotel in Albany
#6 Family Hotel in Albany
#8 Romantic Hotel in Albany
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