We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
WINNER WONDERLAND
Win Big When You Book on TripAdvisor

Residence Inn Albany Washington Avenue

Show Prices
#11 of 50 Hotels in Albany
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Book on
or compare prices from up to 200 sites including:
Professional photos
Residence Inn Albany Washington Avenue
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

218 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Showing 215: English reviews
Kingston, New York
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago via mobile

Heather who check us in on Friday 11/11 went up and beyond to make my family comfortable. She is truly a great employee of Marriott. Very gracious. Will definitely be staying at this hotel again. An employee like Heather makes me proud to be a Marriott rewards member.

Helpful?
Thank Howard C
Allen B, Manager at Residence Inn Albany Washington Avenue, responded to this review

On behalf of our team we thank you for taking the time to highlight the warm hospitality recieved from Heather. We will be sure to share your experience with her and the whole team. More 

Saint Augustine Beach, Florida
Level Contributor
173 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
Reviewed 3 weeks ago

Most management cannot control the location, perhaps even the condition of the facility as that is typically the owner and or group that owns the property. Yet, they can assert some control over who they have working in the "hospitality " profession , greeting their "guests". Upon arriving at this Marriot, and being told that the call ahead , I... More 

Helpful?
Thank Artificious
Management response:

We sincerely apologize for the inconvenience. We understand that we were not able to accommodate you the way we should have. I understand that you felt that the service our front desk associate was not able to provide to your standard. We would like to make it right. We as a whole would like for you to reach out to... More 

Tonawanda, New York, United States
Level Contributor
45 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 3 weeks ago

I made a reservation for mid-September for two nights. When I arrived, the hotel was practically impossible to get into. I went by it twice, before I finally figured out you need to go down what appears to be a dead end road to get to the entrance. Once inside, the desk clerk informed me that they had overbooked and... More 

Helpful?
Thank Scott J
Alexandria, Virginia
Level Contributor
32 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 4 weeks ago via mobile

They know how to *take* a reservation, but not how to *honor* a reservation. I made a reservation over a month ahead of time, but upon arrival before 3pm, the hotel was "overbooked" and I was forced to go to a much lower quality, in bad need of renovation, TowneSuites Marriott property a few miles away. It is clear they... More 

Helpful?
Thank xp333
Management response:

Dear Guest, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Residence Inn Albany Washington Avenue. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recentreservation. Please accept our sincere apology for the inconvenience. We... More 

Amherst, NY
Level Contributor
151 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed October 5, 2016

We stopped here one night on our way home from New England. The room was large and comfortable. The staff was friendly. But the cleaning person needed to spend 10 more minutes on cleaning this room. I had to wipe down the counters and appliances. The glass shower door had soap scum on it. Usually I like Residence Inns because... More 

Helpful?
Thank grandmakate
Tharaldson, Guest Relations Manager at Residence Inn Albany Washington Avenue, responded to this review

Thank you for your review of our hotel. We are happy to hear that you enjoyed your stay and appreciate your feedback on our housekeeping team. We apologize for the inconvenience this caused you and hope to see you again. Have a Great Day! Amy Trostle More 

Loveland, Colorado
Level Contributor
8 reviews
Reviewed October 2, 2016

Big comfy rooms. Kitchen with real coffe cups, glasses and plates. Microwave and popcorn. Full size coffee pot. Two good sized televisions because there is a separate bedroom, lots of room to work. Decent breakfast. Really nice place to feel more relaxed after a long day instead of a cramped hotel "room"

Helpful?
Thank Scott M
Tharaldson, Guest Relations Manager at Residence Inn Albany Washington Avenue, responded to this review

Thank you for your review of our hotel. We are delighted to hear that you enjoyed the extra space to stretch out. We look forward to seeing you again soon. Have a Great Day! Amy Trostle More 

East Northport, New York
Level Contributor
36 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed October 2, 2016 via mobile

These Marriott properties are quite consistent. The extra great thing about this location is that the people that work here, and even the guests are so pleasant. Everything is new and clean. The pool and hot tub were super clean and non chlorine smelling. The property is very convenient to locations like lake George, howes caverns and Albany. All within... More 

Helpful?
Thank Gregg A
Tharaldson, Guest Relations Manager at Residence Inn Albany Washington Avenue, responded to this review

Thank you for your review of our hotel. We are delighted to hear that you enjoyed your stay and that our team took great care of you. We look forward to seeing you again when you are in the area and feel free to bring your Golden Doodle along- we are a pet friendly hotel! Have a Great Day! Amy... More 

1 review
Reviewed September 30, 2016 via mobile

It is one of the best Residence inn I've ever visited. The room is so roomy & clean! The breakfast is very good. As a silver member, I shall return to this hotel. All the stsffs are the best. Thanks to Naomi!! Wan

Helpful?
Thank Wan K
Tharaldson, Guest Relations Manager at Residence Inn Albany Washington Avenue, responded to this review

Thank you for your review of our hotel. We are happy to hear that you enjoyed your stay and that our staff took great care of you. We look forward to seeing you again in the future. Have a Good Day! Amy Trostle More 

Germantown, Maryland
Level Contributor
106 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 26, 2016 via mobile

Clean, new with excellent service it is a nice place to rest your head. There is shopping of all sorts across the street. Easy access to north/south and east/west interstates. Standard amenities and a free breakfast.

Helpful?
Thank Doc J
Management response:

Dear Loyal Guest, Thank you for sharing your experience at the Residence Inn Albany Washington Avenue through the Guest Satisfaction Survey. As a loyal guest we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is... More 

Newtown, Connecticut
1 review
Reviewed September 15, 2016

Corporate business meeting utilizing guest rooms,meeting room and catered meals. Our experience from the inception was excellent. The manager made the facility choice easy and the end result was flawless. The attendees were very satisfied with the guest rooms and Bruce's suggestion for catering was delicious. The front desk staff was receptive,helpful and friendly which just added to the overall... More 

Helpful?
Thank shfd4072
Tharaldson, Guest Relations Manager at Residence Inn Albany Washington Avenue, responded to this review

We are happy to hear that you and your attendees were extremely satisfied with our facilities during your recent corporate meeting. We appreciate you taking the time to share your experience with fellow travelers. We look forward to providing you with excellent customer service again in the future. Have a Great Day! Amy Trostle More 

Questions? Get answers from hotel staff and past guests. Ask a question

86 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (37)
Viewed
Room/Suite (5)
Viewed
Bathroom (1)
Viewed
Dining (1)
Viewed
Other (30)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (49)
Viewed
Room/Suite (18)
Viewed
Pool/Beach Area (2)
Viewed
Dining (2)
Viewed
Hotel & Grounds (8)
Viewed
Business Center/Function Rooms (2)
Viewed
Bathroom (2)
Viewed
Other (15)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Albany hotels
2.4 mi away
Staybridge Suites Albany Wolf Rd-Colonie Center
3.4 mi away
Homewood Suites by Hilton Albany
1.2 mi away
Hampton Inn Albany-Western Ave/University Area
Show Prices
Show Prices
Show Prices
1.7 mi away
Hilton Garden Inn Albany / SUNY Area
3.1 mi away
Home2 Suites by Hilton Albany Airport / Wolf Rd
5.7 mi away
Hampton Inn & Suites Albany - Downtown
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
Official Description (provided by the hotel)
Residence Inn Albany - Washington Ave. Ext. is one of the area's newest all-suite hotels that is designed for the guest staying 5 or more consecutive nights but, at the same time, ideal for the traveler staying only one or two nights. All suites have a kitchen with stainless steel appliances including a full-size refrigerator, microwave, and dishwasher. While some suites have an oven, all have a twin-burner range top, garbage disposal, and all kitchen utensils. Our rate includes a full hot breakfast buffet served daily and you would be really missing out if you didn't join us Monday through Wednesday evenings for "The Mix", our evening social. We always have something creative and tasty on the menu and include complimentary beer, wine, and soft drinks. We have a delightful heated indoor pool and hot tub, an outdoor basketball court, 24-hour fitness center, and a peaceful patio area where you can relax around the fire pit or fire up the gas BBQ grill. We also offer complimentary high-speed WiFi, on-site washers and dryers, as well as an always plentifully stocked "Market" that's open 24-hours for your convenience ... more   less 

Additional Information about Residence Inn Albany Washington Avenue

Address: 124 Washington Avenue Ext, Albany, NY 12203-5310
Location: United States > New York > Albany
Price Range: $145 - $204 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Albany Washington Avenue 3*
Number of rooms: 106
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Marriott, Hotels.com, Travelocity, Priceline and Odigeo so you can book your Residence Inn Albany Washington Avenue reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Residence Inn Albany Washington Avenue staff and other travelers.
2 questions
Ask a question
Bedford, Canada
over a year ago

See all questions (2)

Questions? Get answers from Residence Inn Albany Washington Avenue staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Don't Stay Here”
 of 5 bubbles ScottJ830, 3 weeks ago | Read review
“Higher rooms are quiet.”
 of 5 bubbles BarbG218, Sep 15, 2016 | Read review
“We had a room facing a busy road but did not hear any noise.”
 of 5 bubbles Fritz454, Sep 7, 2016 | Read review
“hotel in quiet location- rooms in the back may be quieter, you can walk to the Crossgates Mall”
 of 5 bubbles croftoncrab, Jul 2, 2016 | Read review
“Go somewhere cheaper to get the same experience.”
 of 5 bubbles smorris793, Jun 14, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Enter dates for best prices
Check In Check Out
Price Your Stay