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    Hilton Albany

    40 Lodge St, State & Lodge, Albany, NY 12207-2119
    +1 855-605-0316
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    12/3/2017 12/4/2017
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    Traveler (234)
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    Overview
    • Excellent39%
    • Very good25%
    • Average15%
    • Poor11%
    • Terrible10%
    Travelers talk about
    Free Wifi
    Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Concierge
    Wheelchair access
    Business Center
    Dry Cleaning
    Shuttle Bus Service
    3.5 Star Hotel
    All hotel details
    Offers from Hilton Albany
    Special Offer: Double Points,Every Stay
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    Rooms
    Dec 3Dec 4
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (1,191)
    There are newer reviews for Hilton Albany
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    191 - 195 of 1,179 reviews

    Reviewed February 27, 2017

    no hot water, canceling reservation without notification, we go to this conference yearly will be the last year. This Hilton need to be overhauled, you can see through suite rooms doors, staff says "oh we know". SMHMore

    Review collected in partnership with Hilton Hotels & Resorts
    2  Thank JMJC
    Response from David H, General Manager at Hilton AlbanyResponded March 2, 2017

    Jackie, Thank you for your review. I apologize for falling short with you. After we spoke I felt like we had taken care of the issues with your complimentary suite and complimentary amenities. I'm disappointed that our efforts still fell short. We hope you do...More

    Reviewed February 26, 2017

    I had a great time staying at the Hilton Hotel in Albany during the Black, Puerto Rican and Asian Caucus. The staff acted in a very professional manner. I would highly recommend this Hotel to others. I would use this Hotel if I am in...More

    Review collected in partnership with Hilton Hotels & Resorts
    Thank margarettet2017
    Response from David H, General Manager at Hilton AlbanyResponded March 2, 2017

    Margarette, Thank you for your kind review. I am very pleased that you enjoyed your stay with us. We hope to see you again very soon. Sincerely, David Hayes

    Reviewed February 22, 2017

    Things were fine and the staff were great. The bathroom could have been cleaner but it appeared it was from repairs not the daily cleaning. The elevators were slow but we did occupy the entire hotel. Overall the Hilton Brand did well.

    Review collected in partnership with Hilton Hotels & Resorts
    Thank F2843RBericw
    Response from David H, General Manager at Hilton AlbanyResponded February 24, 2017

    F2843RBencw, Thank you for the kind review. I am pleased you enjoyed your stay with us. I will personally speak with my maintenance team about cleaning up after themselves. We hope to see you back again soon. Sincerely, David Hayes General Manager

    Reviewed February 21, 2017 via mobile

    This has been the most negative and terrible experience I have ever had with Hilton. The staff was utterly incapable, lying, and unappreciative, to say the very least in regards to my stay; they did not recognize me as a HHonors customer and I had...More

    3  Thank C C
    Response from David H, General Manager at Hilton AlbanyResponded February 24, 2017

    C.C. Thank you for the review. Please accept my apology for our completely missing the mark with your stay. Please reach out to me at david.hayes@Hilton.com so that I can make this right for you. Thanks again. Sincerely, David Hayes General Manager

    Reviewed February 14, 2017 via mobile

    This hotel used to be a crown plaza and was rebranded a few years ago. They did quite a few updates and have made it a very nice property which is close to anything you'd want to do or see in Albany . Rooms are...More

    Thank Scott C
    Response from David H, General Manager at Hilton AlbanyResponded February 15, 2017

    Scott, Thank you for your kind review. We look forward to hosting you again soon. Sincerely, David Hayes General Manager

    Hampton Inn & Suites Albany - Downtown
    1,072 reviews
    #8 of 50 hotels in Albany
    0.2 mi
     
    Holiday Inn Express Albany - Downtown
    490 reviews
    #16 of 50 hotels in Albany
    0.4 mi
     
    Fairfield Inn & Suites Albany Downtown
    362 reviews
    #13 of 50 hotels in Albany
    0.1 mi
     
    Renaissance Albany Hotel
    256 reviews
    #4 of 50 hotels in Albany
    0.1 mi
     
    About
    Awards & Recognition
    GreenPartner
    Amenities
    • Top amenities
    • Pool
    • Free High Speed Internet ( WiFi )
    • Fitness Center with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Restaurant
    • Hotel Amenities
    • Shuttle Bus Service
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Business Center with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Conference Facilities
    • Multilingual Staff
    • Things to do
    • Pool
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Restaurant
    • Hot Tub
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • $138 - $270 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #8 Business Hotel in Albany
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 385
    • Reservation Options
    • TripAdvisor is proud to partner with Priceline, Booking.com, Hilton Hotels Direct, Expedia, Travelocity, Hotels.com, Orbitz, Hotwire, Cheap Tickets, HotelQuickly, TripOnline SA, Evoline ltd and getaroom.com so you can book your Hilton Albany reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • Albany
    Add Photo Photos
    Traveler (234)
    Room & Suite (99)
    Dining (49)
    Pool & Beach (12)
    Hotel & Grounds (85)
    Bathroom (16)
    Business Center & Event Rooms (10)
    Nearby
    Sponsored by:
    Renaissance Albany Hotel
    256 reviews
    .11 miles away
     
    Holiday Inn Express Albany - Downtown
    490 reviews
    .39 miles away
     
    Fairfield Inn & Suites Albany Downtown
    362 reviews
    .12 miles away
     
    Hampton Inn & Suites Albany - Downtown
    1,072 reviews
    .21 miles away
     
    Nearby Restaurants
    The City Beer Hall
    184 reviews
    .10 miles away
    Cider Belly Doughnuts
    60 reviews
    .08 miles away
    The Capital American Eatery & Lounge
    69 reviews
    .11 miles away
    Pearl Street Diner
    58 reviews
    .09 miles away
    Nearby Attractions
    New York State Capitol
    643 reviews
    .24 miles away
    Palace Theatre
    152 reviews
    .33 miles away
    Times Union Center
    202 reviews
    .17 miles away
    Erastus Corning Tower
    95 reviews
    .33 miles away
    Ask a question
    Questions & Answers
    wpd5
    April 14, 2017|
    Answer
    Response from David H | Property representative |
    Parking is $14.95 per night. We do not have valet, and have not run out of spaces in the past. Hope to see you soon. David Hayes General Manager
    0
    Votes
    BetsyS753
    March 18, 2017|
    AnswerShow all 5 answers
    Response from David H | Property representative |
    Yes we have a complimentary shuttle to Amtrak
    2
    Votes
    tstoffle48
    October 21, 2016|
    AnswerShow all 8 answers
    Response from RickandJackieC | Reviewed this property |
    Seems there is some confusion. This review is for the Hilton in Albany, NY. Times Square is in Manhattan.
    0
    Votes
    Room Tips
    "Nope. Move on!"
    Read review
    "Away from the air conditioning units outside - super-loud!"
    Read review
    "Choose another location!"
    Read review
    "Rooms with better views (facing the capitol) are noisier because of picketing"
    Read review
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