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All reviewsthe executive loungecapitol buildingamtrak stationhotel shuttleshuttle servicefront desk stafftimes union centernew yorkvalet parkingbusiness tripbed was very comfortablelobbycapitalconferencesherwinstatestarbucks
This hotel is only a few blocks from the Capitol Building and right down town. The people were very friendly, and there is a bar with great drinks. Rooms were clean and comfortable. We were given corner rooms, and felt like we had a lot...More
We only stayed one night as we were in town for a concert at the TImes Union Center and had to be back in Central Mass the next morning. I have to say it was easy to find, easy to check in, and it was...More
4 Thank greenmonstah
Response from David H, General Manager at Hilton AlbanyResponded August 25, 2017
Thank you for your kind review. We are very happy you enjoyed your stay with us, and that you enjoyed the concert at the TU. We hope to see you next time your here for a show, I love Fenway by the way.
Booked a bridal suite 5 months before the wedding asked if we could have an early check-in was told no problem called several times after that just to confirm and make sure everything was all set got a response you’re all set! No problem, even...More
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The room was average, the view was amazing, the service was excellent. The room next to me they guess was having a party and I practically did not sleep call the hotel front desk I was told the were at capacity. They did nothing to...More
Located in the heart of Albany across from the Capitol building. The hotel itself was very nice. Very clean. Large spacious lobby bar. The issue was the air conditioning in the room barely worked. The room was very warm. Hot showers were hard to find....More
Response from John-HiltonHelp, on behalf of management at Hilton AlbanyResponded 2 days ago
Thank you for taking the time to write a review about your recent stay with us at our hotel. We really appreciate your comments and are very sorry for the condition of your room. We will address your comments regarding the A/C and...More