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Hilton Garden Inn Albany Airport

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#9 of 50 Hotels in Albany
Certificate of Excellence
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Hilton Garden Inn Albany Airport
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694 Reviews from our TripAdvisor Community

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Showing 684: English reviews
Staatsburg, New York
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

I had made a "park and fly" reservation online in order to be close to the airport for a very early morning departure. When I went to the guest business office to print my boarding pass both computers were in use. When the hotel agent at the front desk realized that I was waiting to print my pass she offered... More 

Helpful?
Thank uffels
Dee E, General Manager at Hilton Garden Inn Albany Airport, responded to this review

Greetings uffels! Thank you for your recent stay and review. We appreciate you choosing our hotel for your lodging needs for the 2nd time. Our goal is to offer genuine customer service, clean and comfortable accommodations and amenities for today's traveler. We wish you happy and safe travels! Dee!~ More 

Kansas City, Missouri
Level Contributor
214 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We had a one night layover. The hotel is quite near the Albany airport. The restaurant/bar is standard Hilton Garden Inn as to looks. The bartender was very busy but did an excellent job of keeping up with everything from bar drink orders, room service, dining orders with or without bar service. In other words, she did the work of... More 

Helpful?
Thank WillMyWifeGetSick
Dee E, General Manager at Hilton Garden Inn Albany Airport, responded to this review

Greetings WillMyWifeGetSick Thank you for your recent stay at our hotel. We appreciate you taking the time to do a review. I'm glad that you enjoyed our food and beverage, I agree that our chefs are excellent and really take pride in creating wonderful dishes for our guests. The e-check in feature is a great tool for allowing guests to... More 

Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

The room was nice, esp the bathroom. We left early via their shuttle which worked fine. We left our car there for 10 days and it's a deal, $5 a day. But upon return you need to realize it is an 'on demand' shuttle so you may wait a bit for it.

Helpful?
Thank David M
Dee E, General Manager at Hilton Garden Inn Albany Airport, responded to this review

Greetings David M! Thank you for your recent stay and review. We are happy that you were able to utilize our Park & Fly program and that you enjoyed your stay. As an airport hotel we try to deliver prompt service to our shuttle guests but dependent on how busy the needs are their can be a wait sometimes. We... More 

Catskill, United States
1 review
5 of 5 stars Reviewed 1 week ago

Great room, excellent service. This is my choice of stay whenever I meet in New York. Could do with a quicker conference room reservation response, but they always end up coming through, and honor rates and accommodations from past business arrangements. Love to stay here!

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Nicholas D
Dee E, General Manager at Hilton Garden Inn Albany Airport, responded to this review

Greetings Nicholas D! Thank you for your recent stay and review. We appreciate your loyalty to our hotel and look forward to hosting you whenever you are in our area. I'm happy we were able to accommodate your needs. We wish you happy and safe travels! Dee!~ More 

1 review
5 of 5 stars Reviewed 1 week ago

I visited this hotel in August 2016 and my experience was very pleasant. The rooms are quite standard but very clean. The staff members are very friendly and the shuttle to/from the airport was prompt. I would certainly stay at this property again in the future.

Helpful?
Thank Tamela F
Dee E, General Manager at Hilton Garden Inn Albany Airport, responded to this review

Greetings Tamela F! Thank you for your recent stay and review. We take pride in offering clean and comfortable accommodations along with genuine customer service. We are happy that we met that standard for you. We will absolutely take you up on staying with us again in the NEAR future! Dee!~ More 

Williston, Vermont
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Came from Vermont Overnight before flight. Across from airport with shuttle and leaving car for the week. Price really good for that... Instead of $42 for week at airport... Very comfortable and modern room and lobby. Terrific little lobby booths to work, relax.

Helpful?
Thank pjreiss
Dee E, General Manager at Hilton Garden Inn Albany Airport, responded to this review

Greetings pjreiss! Thank you for your recent stay and review. We hope your trip to Vermont is going great. We are so happy that you took advantage of our Park and Fly service and found our lobby and accommodations to your liking. We wish you happy and safe travels! Dee!~ More 

North Royalton, Ohio
Level Contributor
146 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
4 of 5 stars Reviewed 1 week ago

First time in Albany for a business trip and we stayed at the Hilton Garden inn, the staff at the front desk are extremely friendly, always smiling and ready to help you if you need anything. WI-FI at times seemed to drift in and out, maybe because I was on the 6th floor. Example of the exceptional service: we were... More 

Helpful?
Thank gcg3refs
Dee E, General Manager at Hilton Garden Inn Albany Airport, responded to this review

Greetings gcg3refs! Welcome to Albany and the Hilton Garden Inn Albany Airport! We are so happy to have had you as our guest. I'm looking into the internet challenges that you experienced. Thank you for brining it to our attention. I'm happy that our location and customer service made for an enjoyable stay. We hope to welcome you back! Dee!~ More 

New York, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Stayed here to catch an early flight. Hotel is very close to the airport. Service was very prompt and friendly. Rooms were clean and comfortable. Had dinner in the restaurant food was good and again the service was friend,y.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank John M
Dee E, General Manager at Hilton Garden Inn Albany Airport, responded to this review

Greetings, Hello John M! Thank you for your recent stay and review, we are so happy that you enjoyed our awesome hotel. We are conveniently located to the Albany International Airport and host many guests that are early risers for early departures. We take pride in the cleanliness of our hotel and the genuine service of our team members. We... More 

Tucson, AZ, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel never disappoints my wife and me. The rooms are top notch, clean, comfortable and welcoming. The hotel staff goes out of their way to greet you and make certain we are happy. Highly recommended if you want a quiet and comfortable hotel near the Albany Airport.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Richard K
Dee E, General Manager at Hilton Garden Inn Albany Airport, responded to this review

Greeting RichardK! Thank you for your recent stay, your loyalty to our hotel and for taking the time to review your stay. We are so happy that we continue to be a top choice for you and your wife. We hope to welcome you back soon! Dee!~ More 

1 review
5 of 5 stars Reviewed 2 weeks ago

My first business trip to Albany was made even more pleasant by the friendliness and courtesy of the Hilton staff. Excellent location and excellent services. I loved having hot chocolate and a newspaper in the morning at the lounge. In the afternoon, I had very good fruit infused ice water (different each day). Checkout was smooth and easy.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank gabrielles21
Dee E, General Manager at Hilton Garden Inn Albany Airport, responded to this review

Greetings Gabrielles21! Thank you for your recent stay and review. We are so happy that we were your first hotel to welcome you to Albany. We host many business travelers due to our proximity to Albany International Airport and we are always pleased when they enjoy our services, amenities, accommodations and team members. We hope your business travel brings you... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Come experience the exceptional service of the redesigned Hilton Garden Inn® Albany Airport. Our first class New York hotel is surrounded by the Adirondack Mountains and is just a half mile from the Albany International Airport. We offer our valued guests complimentary airport shuttle service and onsite parking. Whether you’re here for business, a wedding or a leisurely New York getaway, you’ll appreciate our ideal Albany location near area universities and New York youth sports venues. Guests staying at the Hilton Garden Inn Albany Airport Hotel also enjoy easy access to downtown Albany, the National Baseball Hall of Fame, Saratoga Race Course and Times Union Center.Our Albany airport hotel offers refreshed accommodations, warm hospitality and thoughtful amenities. The modern concept at our beautifully remodeled hotel includes private seating areas equipped with LCD TV's, an outdoor patio featuring a fire pit, a chic new restaurant with a one of a kind menu and a trendy lobby perfect for gathering with colleagues, friends and family. The Albany, New York Hilton Garden Inn creates an atmosphere perfect for business and leisure travelers alike. ... more   less 

Additional Information about Hilton Garden Inn Albany Airport

Address: 800 Albany Shaker Rd, Albany, NY 12211-1054
Location: United States > New York > Albany
Price Range: $122 - $225 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Albany Airport 3*
Number of rooms: 155
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels, Priceline, Travelocity, Odigeo, Hotels.com, Expedia and Orbitz so you can book your Hilton Garden Inn Albany Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Albany Airport Hotel Albany
Hilton Albany
Albany Hilton
Hotel Style:
#3 Romantic Hotel in Albany
#5 Family Hotel in Albany
#6 Business Hotel in Albany
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