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Cocca's Inns & Suites Albany Airport

2 Wolf Road, Albany, NY 12205 (Formerly Travelodge )
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94 Reviews from our TripAdvisor Community

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1 review
4 of 5 stars Reviewed yesterday NEW via mobile

Before I begin, I have to say that our reason for choosing Cocca's Inn and Suites was directly because of what I'd seen of them on Trip Advisor. It really impressed me the comprehensive reaction to reviews the team at Cocca's has, if something was wrong, something gets done about it. Whether the customer was happy with their stay or... More 

Helpful?
Thank Zachary T
Little Rock, Arkansas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed December 31, 2015 via mobile

I would recommend this place if you're looking for a cheap stay. I think it's important to take into account the price when rating this place. I stayed here for four nights and I have no major complaints. Room was small and the bathroom was quite dated, but everything was clean. Front desk staff and cleaning personell were all very... More 

Helpful?
2 Thank Dirk J
Marilyn12110, Guest Relations Manager at Cocca's Inns & Suites Albany Airport, responded to this review

E-mailed the following to the guest: Dear Valued Guest: Your four star TripAdvisor review, pertaining to your recent four day stay was a great introduction to Year 2016!!! Thank you for indicating that you would recommend our Cocca’s Inn & Suites, Albany Airport. Our owner conducts weekly meetings at which time “ALL” reviews (“Negative” and “Positive”) are read. I am... More 

Satellite Beach, Florida
1 review
5 of 5 stars Reviewed December 22, 2015

Whenever in the Capital District, we stay at Cocca's Inn and Suites on Wolf Rd. If you're looking for cleanliness, comfort, hospitable staff, and overall exceptional value....this is the place. I've only stayed in interior rooms and this last visit was for 6 nights so I got a real sense of the place. As for convenience, right off Rt. 87,... More 

Helpful?
Thank Anthony F
Marilyn12110, Guest Relations Manager at Cocca's Inns & Suites Albany Airport, responded to this review

December 23, 2015 Dear Valued Guest: WOW!!! Your five star TripAdvisor review was a “PERFECT CHRISTMAS PRESENT” and fantastic introduction to Year 2016!!! Our owner conducts weekly meetings at which time “ALL” reviews (“Negative” and “Positive”) are read. I am confident that your review will be the highlight of our meeting. Thank you for this. We look forward to welcoming... More 

New Haven, CT
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed December 1, 2015

You get what you pay for and I paid for it with a poor night's sleep. I booked the room because the reviews online seem to be acceptable enough that I thought it would be OK for a one night's stay. It was not and I would not return. The hotel is adjacent to the on and exit ramps for... More 

Helpful?
Thank OccasionalTraveler92
Marilyn12110, Guest Relations Manager at Cocca's Inns & Suites Albany Airport, responded to this review

Sent the guest the following E-mail: Dear Valued Guest: Thank you for taking the time to write a review pertaining to your recent stay at Cocca’s Inn & Suites, Albany Airport. We welcome our guests’ reviews, as it alerts us if a guest encountered problems during their stay. Due to lack of information, I could not determine what room you... More 

Warwick, Rhode Island
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed August 11, 2015 via mobile

I booked this room for an overnight stay. Figuring it was a good deal and a short ride to Saratoga. The room had an odd stale smell. Curtains had some staining as well as the bedspread. Bathroom could have used disinfection. Old paneling on walls. Tiny room with no amenities like an iron blow dryer or ironing board. Refrigerator door... More 

Helpful?
1 Thank jmn1967
Marilyn12110, Guest Relations Manager at Cocca's Inns & Suites Albany Airport, responded to this review

E-mailed the guest the following: I am sorry that your stay did not meet your expectations. We will try our best to investigate the issues you mentioned in your review. However, due to lack of information, we are at a disadvantage. Your review will be discussed during our weekly staff meeting with the owner as it is his goal to... More 

oakdale,
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed July 29, 2015 via mobile

I got locked out every time I left my room and had to be reset . My room was too far to receive the FREE wifi. Having wifi on this trip was extremely important. Such a major disappointment. Will not be back nor can I recommend this hotel. Two stars is one too many.

Helpful?
Thank LEEANNOakdale
Marilyn12110, Guest Relations Manager at Cocca's Inns & Suites Albany Airport, responded to this review

E-mailed the following: Dear Valued Guest: I apologize for your disappointing experience during your stay with us for the Bar Exam. The problem with the WIFI was actually not the distance. We contacted our IT Service and they discovered that one of our routers required replacing. Ordinarily WIFI access is not a problem. Regarding the door lock, our service company... More 

Montreal, Canada
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed July 7, 2015

I needed a place to sleep on my way back to Montréal from the Tanglewood Festival and stayed at Cocca's Inns & Suites Albany Airport. It is very well located at Exit 2 of Highway 87. I had asked for an interior room and was treated to a large quiet room with a comfortable king bed. the carpet looked new... More 

Helpful?
Thank amt1545
Marilyn12110, Guest Relations Manager at Cocca's Inns & Suites Albany Airport, responded to this review

E-mailed the guest the following: Dear Valued Guest: Thank you for taking the time to write a TripAdvisor review, pertaining to your recent stay at our Cocca’s Inn & Suites, Albany Airport. Your positive comments and five stars were enjoyed by our entire team, including our Owner. Our staff express their thanks for your gracious comments in their behalf. We... More 

1 review
5 of 5 stars Reviewed June 28, 2015 via mobile

Honestly I was nervous to try this hotel because of some of the reviews I read. But it was me and my boyfriend's three year anniversary and my birthday weekend and was searching the area for a jacuzzi room suite. We came upon this and decided to go see it. I was really surprised. The room was spotless the bed... More 

Helpful?
Thank Sonishar
Marilyn12110, Guest Relations Manager at Cocca's Inns & Suites Albany Airport, responded to this review

Sent the following E-mail to the guest: Dear Valued Guest: Your five star TripAdvisor review, pertaining to your recent stay at our Cocca’s Inn & Suites, Albany Airport, was a “Ray of Bright Sunshine” on a dismal rainy day. Thank you for making our entire staff (including our owner) smile. We also appreciate your gracious comment regarding our Front Desk... More 

Montreal, Canada
Level Contributor
3 reviews
4 of 5 stars Reviewed May 24, 2015

Big thanks to Jeannette, the manager. Very friendly and helpful, she transformed my reservation problem in a great stay. The hotel is clean and comfortable. When I stop in Albany now, I know where to stay !!!

Helpful?
Thank Pierre R
Marilyn12110, Director of Sales at Cocca's Inns & Suites Albany Airport, responded to this review

E-mailed the guest the following: Dear Valued Guest: We appreciate your taking the time to write a TripAdvisor Review pertaining to your recent stay at our Cocca’s Inn & Suites, Albany Airport. Jeanette extends her regards and sincere thanks for your very gracious comments in her behalf. Our entire staff is looking forward to welcoming you again and promise to... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed March 2, 2015 via mobile

Hello,i just wanted to review cocca's in colonie. I booked room 41 weeks ahead of time to have a nice night out with my wife. When we arrived at the hotel it seemed nice. Check in was fairly quick and easy. My wife and I then went to our room. When we got in there, the jacuzzi was still running... More 

Helpful?
1 Thank aforchilli1
Marilyn12110, Guest Relations Manager at Cocca's Inns & Suites Albany Airport, responded to this review

E-mailed the Guest the following: We apologize for your disappointing stay at our Cocca’s Inn & Suites, Albany Airport. Our General Manager, Jeanette Mock, has discussed this issue “IN DEPTH” with her staff, including the Head Housekeeper. Again, please accept our apologies. We sincerely would like to welcome you again and show you that we can and WILL do better.... More 

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