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Constance Ephelia

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Port Launay, Mahe Island Seychelles
COVID-19 update: See the added health and safety measures this property is taking.Read more
19 people are viewing this hotel
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Traveler (7515)
360
Panoramas (21)
Pool & Beach (1759)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 42 hotels in Mahe Island
Location
Cleanliness
Service
Value
Travelers' Choice
Spacious contemporary accommodations surrounded by lush landscape and scintillating lagoons, a beautiful spa village to revive your senses; Choose from one of our 42 Tropical Garden View Rooms, 184 Junior Suites, 40 Senior Suites, 17 Family Villas, 16 Beach Villas, 8 Hillside Villas, 5 Spa Villas or our unique Presidential Villa. Feast on delicious dishes and cocktails while marvelling at the deep blue of the Indian Ocean with a private dinner on the beach or in one of our restaurants. For a truly pampering moment, choose from a canopy of treatments from Constance Spa while your kids are having their share of adventures and fun at the Constance Kids Club. Situated on two of the most beautiful beaches on the island of Mahe, overlooking the marine national park of Port Launay, Constance Ephelia enjoys a unique location set within 120 hectares of land with luxuriant and rare vegetation. All suites and villas are spaciously designed and stylishly decorated with breathtaking views on either the luxuriant garden or partial view of the Indian ocean.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Bicycle rental
Babysitting
Valet parking
Wifi
Hot tub
Pool / beach towels
Infinity pool
Outdoor pool
Private pool
Fitness / spa locker rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Special diet menus
Swimup bar
Poolside bar
Canoeing
Diving
Hiking
Snorkeling
Tennis court
Aerobics
Bicycle tours
Entertainment staff
Evening entertainment
Table tennis
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Additional bathroom
Housekeeping
Private balcony
Minibar
Flatscreen TV
Room service
Safe
VIP room facilities
Laptop safe
Refrigerator
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Ocean View
Great View
Languages Spoken
English, French, German
5188Reviews392Q+A100Room tips
Traveler rating
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Popular mentions
tinkliwinks wrote a review May 15
Emirate of Dubai, United Arab Emirates41 contributions23 helpful votes
We booked through Emirates Holidays and arrived at 6:00AM. We were under the impression early check-ins were arranged and were not happy when we arrived to be told that a room would not be available until 2. (Mind you we were tired from a night flight). However, Jeannette arranged for our room to be handed over early and even managed to get us upgraded to a Jr Suite. As if that was not enough, she arranged a late check out as our return flight didn't not lave till 8:00 PM. These types of things can really make a trip. We want to send our sincere thanks to Jeannette (Guest Services) who was always calm and cheerful (even when we were not). We would also like to thank Leroy (Pool and beverages) for his constant smile, attentiveness and helping my friend get over her fear of crabs. Leroy was always available and just nice to us. Between Jeannette, Leroy and all the staff, the hotel was fabulous. As others have mentioned, this is a HUGE resort. I was not prepared for the size. However, the resort is divided into clusters and did not feel crowded at all. There is buggy service to get you from south beach to north beach and all points in between. We never had to really wait not did we find the buggies full. My only complaint was with the dive center. I didn't like the first vibe I got and even though I am an experienced diver, I was a bit anxious. I think some of this is due to the fact that there was little engagement with me. While the team was not unfriendly they were also not particularly warm and friendly. My previous dives in Maldives were so relaxing due to the care and attention of that group. This group really just didn't get me relaxed and the dive was, as a result, just okay. It was also very expensive $100 per dive with a location about 6 minutes from hotel. The dive center didn't even say goodbye to me as I left not inquire about my email to send photos (pretty standard). Overall our experience was wonderful. We found ALL the staff very helpful. The food was better than I'd expect in such a huge resort and the entire team made us feel really at home. I'd go back because of the team.
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Date of stay: May 2021
Location
Service
Sleep Quality
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Response from Hiru Daryanani, Other at Constance Ephelia
Responded yesterday
Dear tinkliwinks, Thank you for choosing to stay at Constance Ephelia Resort and sharing such a great review with us. It is great pleasure to read that you were welcomed by our Assistant Guest Relations Manager Jeannette and assisted with the arrival experience. We have shared your kind words with Leeroy our Pool Supervisor and he was happy to hear that you were impressed with his service delivery. Thank you very much for sharing details in regards to the Diving experience, we will shared your feedback with our Boathouse manager to improve on Customer Service. Kindly accept our sincerest apology on this matter. Once again, thank you very much for your kind patronage and we look forward to an opportunity to welcome you back very soon. Kind regards, Stephane Duchenne General Manager
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Baruch H wrote a review May 14
Tel Aviv District, Israel96 contributions124 helpful votes
We stayed 10 days at the end of April (room 529). The room, bathroom and balcony are very spacious, the bed was comfortable and lots of lighting. The bathroom with walk in closet and separate toilet were well lit but all lights on together. As the bathroom is separated from the room by a milky glass wall, the lights on at night going to the toilet, disturb your sleep. A separate light for the toilet would be a good idea. The hotel service was excellent, the food very good and tasty with a large variety. The buffet was served to you because of Covid. As the hotel is enormous, there is a very good shuttle service, running at all times in electric club cars. The hotel has a few swimming pools and restaurants. The north beach is beautiful, some coral and fish, but the sea was unfortunately not too clear a few days. There is also a south beach. We had a problem at our room and the hotel management apologised before we mentioned it and compensated us with a free dinner and a bottle of sparkling wine which were much appreciated. The hotel is far away and quite isolated, which we were aware of, the meals expensive. The narrow winding roads without safety rails were dangerous so we didnot eat out as much as we planned, only one fish restaurant near the hotel. The hotel was very pampering, excellent service, beautiful grounds and highly recommended!
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Date of stay: April 2021
Value
Rooms
Service
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Response from Hiru Daryanani, Other at Constance Ephelia
Responded yesterday
Dear Baruch H, Thank you for choosing Constance Ephelia Resort and also taking the time to share you stay experience with us. I feel so proud that the team looked after and accommodated you so well. It seems that you enjoyed all aspects of your stay but above all - it appears that the service is what has really impressed you. Once again, thank you for your kind patronage and we all look forward to welcoming you back to our resort very soon. Kind regards, Stephane Duchenne General Manager
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johnmikhail wrote a review May 13
6 contributions
Very big resort with lot of facilities Pros Food is very delicious with lot of varieties and restaurants Zip line is amazing and nice experience Beach is good They gave us complimentary late check out Cons Very huge and spacious Shuttle buggy can’t accommodate too much crowd Inconsistent customer service There is no orientation or guidance to the whole facilities available in the hotel
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Date of stay: May 2021Trip type: Traveled with friends
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Response from Hiru Daryanani, Other at Constance Ephelia
Responded yesterday
Dear johnmikhail, Thank you very much for sharing your stay experience with us. It is our pleasure to welcome you to our resort and glad to read that you had a wonderful time at our resort. We appreciate your comment in regards to our customer delivery and this will be addressed with our Training Manager to retrain our team members. Kindly accept our sincerest apology if our guest relations did not offer any orientation of the resort during your arrival. We hope to have the opportunity to welcome you and your family back to our beautiful resort. Kind regards, Stephane Duchenne General Manager
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Meril A wrote a review May 13
Dubai, United Arab Emirates57 contributions32 helpful votes
+1
We visited Constance Ephelia last week for 6 nights with our family & friends. The resort is huge with many amenities such as fitness centre, beach house with water activities for free like paddling, kayaking etc... Kids club that operates from 8 AM to 8 PM, hill climbing, zip line. Such a beautiful place to stay in & enjoy your time. Not only that but several pools that you won’t feel is crowded & 2 wonderful beaches but definitely the North beach was the special one with beautiful turquoise coloured water. We went for the half board which I would advice as it saves you a lot of money, the food was FANTASTIC, very tasty n great options for everyone. We tried the restaurant Helios n was absolutely fabulous too. The 2 drawbacks of the place, - Staff were unprofessional, we weren’t properly welcomed into the hotel nor had someone to explain all the amenities and the places of the hotel. - The staff in Colossol restaurant were aggressive & unfriendly at most of the times with exceptions of few wonderful staff members as Nicolas the waiter & Nicholas the restaurant manager. - The room service wasn’t at its best, They forget to refill many missing things from the bathroom as shower gel etc.. The room was full of ants & was never cleaned properly till the last 2 days when I complained to the manager about it! - The service was too slow, it would take me 3-4 calls to the room service around 5 hours to get what I need as towels etc.. Somehow we were disappointed from the service as the hotel is a 5 start hotel & considered expensive, so I didn’t expect such service!! But overall experience was pleasant as we enjoyed the beach, activities n the food of the hotel. But I believe my next trip to Seychelles would be to another hotel as we are yet looking for a good service in general.
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Date of stay: May 2021Trip type: Traveled with family
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Response from Hiru Daryanani, Other at Constance Ephelia
Responded yesterday
Dear MerilA_13, Thank you for taking the time to write a review of your recent experience at Constance Ephelia Resort Seychelles. It seems you have enjoyed our resort beautiful compound as well as our facilities and service. That is good to hear! We are concerned that our team members did not provide you with a proper orientation during the arrival procedures and sincerely apologize for the lapse in our service request which was delayed. This is not what I want our guest to experience. Rest assure your points has been taken on board to further improve our customer service. Thank you very much for your patronage and we look forward for an opportunity to welcome you and your family back to our resort. Kind regards, Stephane Duchenne General Manager
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ציון ש wrote a review May 12
Tel Aviv, Israel3 contributions5 helpful votes
this is the best hotel in seychelles. amazing stuff, wonderfull beaches, a very delicious food. me and my wife enjoied a lot the room. the hotel is always clean, the maintenence is in the high level. i will be back again.
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Date of stay: May 2021
Rooms
Service
Sleep Quality
Room Tip: TAKE the room close to reception.
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Response from Hiru Daryanani, Other at Constance Ephelia
Responded 5 days ago
Dear zions31, It is our pleasure to read such a wonderful review and glad to hear you and your wife had a great stay with us. We look forward to welcoming you back to our beautiful property. Kind regards, Stephane Duchenne General Manager
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PRICE RANGE
$303 - $610 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
constance ephelia hotel mahe island
LOCATION
SeychellesMahe Island
NUMBER OF ROOMS
309
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Frequently Asked Questions about Constance Ephelia
Which popular attractions are close to Constance Ephelia?
Nearby attractions include Copolia Trail (3.8 miles), Morne Blanc (2.8 miles), and Spiaggia di Port Launay (0.4 miles).
What are some of the property amenities at Constance Ephelia?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Constance Ephelia?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Constance Ephelia?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Constance Ephelia?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Constance Ephelia?
Conveniently located restaurants include La Perle Noire, Eden, and Trader Vic's Seychelles.
Are there opportunities to exercise at Constance Ephelia?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Constance Ephelia have an airport shuttle?
Yes, Constance Ephelia offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Constance Ephelia?
Yes, dry cleaning and laundry service are offered to guests.
Does Constance Ephelia offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Constance Ephelia?
The staff speaks multiple languages, including English, French, and German.