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CaranaBeach Hotel

Traveler (620)
Room & Suite (108)
Dining (54)
Certificate of Excellence

About

#9 of 36 hotels in Mahe Island
Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Pool
Room service
Free parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Airport transportation
Concierge
Dry Cleaning
Laundry Service
Wheelchair access
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Room features
Air conditioning
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Bay View
510Reviews
30Q+A
26Room tips
Traveler rating
  • 302
  • 141
  • 40
  • 16
  • 11
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Popular mentions
We stayed at Carana Beach Hotel for our honeymoon in July 2018 and were EXTREMELY disappointed by the experience. We booked well in advance and were offered a villa with a pool with direct sunlight in a private location. When we arrived we were placed in a room that had shade
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From start to finish, this is the place of dreams. With a pool write by a secluded, almost always virtually empty, beach and plenty of sun lounges for everyone it truly is heaven. The apartment was very contemporary, clean and spacious. Great sized bathroom too. Restaurant food
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Response from CaranaBeachHotel, Public Relations Manager at CaranaBeach Hotel
Responded 2 weeks ago
Dear ade2174, Thank you for sharing this positive review and for visiting CaranaBeach. It is wonderful to hear that you enjoyedyour stay at with us. We hope to see you again in the near future!
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lovely beach location, excellent service and staff. Quiet location so if you're looking to get out and experience the night life then its not for you , however it was perfect for us. Chalets clean and well presented, slight gradients on site for those less able bodied.
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Review collected in partnership with this hotel
Response from CaranaBeachHotel, Public Relations Manager at CaranaBeach Hotel
Responded 2 weeks ago
Dear William W, Thank you for taking the time to write your review and for your positive feedback. It was an absolute pleasure to welcome you to our hotel and we are thrilled that you enjoyed your overall experience. We hope that we will have the opportunity to welcome you again in the near future.
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This hotel was exceptional, clean, private beach, quiet, amazing spa and great pool with bar. The only let down and only let down was the food. I only ate four meals at rhe hotel  (well tried to eat) in 14 days. The only thing they did ok with was a cheese board. We would
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Response from CaranaBeachHotel, Public Relations Manager at CaranaBeach Hotel
Responded 1 week ago
Dear paulgS3270BD, Thank you for you feedback about your stay with us at CaranaBeach. We are pleased to know that you appreciated the beauty of the nature, the accommodation and spa. Your feedback regarding the food has been well noted. Our team does go to great lengths to ensure that our guests are well taken care of, on this occasion it appears that our cuisine was not up to the standard you anticipated. We thank you nevertheless for having chosen us and we hope to welcome you back again soon.
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Me and my husband stayed at Carana for 4 nights. We chose it 1 year ago as the location for oir renew of vowls. The place is stunning, food excellent- complimrnts to thr chef for the abundance in the breakfast and also for dinner. The beach is spectacular and clean but ... 1)
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Response from Nicole S, Public Relations Manager at CaranaBeach Hotel
Responded 4 weeks ago
Dear VOyager7876 Thank you for sharing your views regarding your recent stay and we apologize for the incidents that occurred. Our welcome drinks are usually served upon arrival, and in your case it seems we had some delay. This should not have happened and we do apologize. As we are surrounded by Nature we try and keep the gardens as lush as we can and minimize cutting of trees where possible, our team was pleased to accommodate you with another chalet that allowed a full view of the Ocean which you preferred. I wish to clarify that CaranaBeach is a 4 star establishment, we do strive for 5 star service & a 5 star location, however our official ranking is 4 star. Our housekeeping team does clean the rooms daily and linens are replaced every 3 days as mentioned in the bathroom. This is part of our sustainable goals in minimizing water consumption. However, guests are welcome to request daily changes should they prefer. We are delighted to note that you had chosen CaranaBeach once again, especially for your renewal of vows. There was certainly a miscommunication regarding the cost of the gazebo, as this is at an additional fee and the wedding arch is complimentary. Nevertheless, this was not charged considering the circumstances. Our team had checked the tidal movements on the day and high tide was expected around your vows timing. We suggested it best to shift location however, this was not your preference which we respected so we continued on. Dinner was no longer possible on the beach due to the tide, its very understanding that this is a disappointment however, there are some things that remain out of our control and we try our best to find alternatives.
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PRICE RANGE
$391 - $548 (Based on Average Rates for a Standard Room)
LOCATION
SeychellesMahe Island
NUMBER OF ROOMS
40
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