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Hotel Prima Galil

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1 Elhadif St, Tiberias 14105 Israel
18% less than usual
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$128
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Traveler (216)
Room & Suite (83)
Dining (24)

About

Location
Cleanliness
Service
Value
Hotel Prima Galil is situated on a hilltop in the center of historic Tiberias, decorated in a refreshing style- designed to give guests a feeling of serenity. Prima Galil is an unbeatable base from which to explore the Israel northern region, the Galilee and the Golan heights. • 93 Rooms with FREE WIFI in room and public areas • Family rooms and suites • Courtesy Tea & Coffee making facilities in room • Mini refrigerator in room • Multi-channel TV • Safe deposit box in room • Resource Library with books, maps & self-guided tours • Mini website info station - with local tours & attractions • Exhibits of Galilee products • Dining room overlooking the Sea of Galilee • Art Gallery, Bar & Garden Lounge • Swimming pool (in season) • Free wireless internet in public areas and rooms
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Property amenities
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Bicycle rental
Conference facilities
Meeting rooms
24-hour front desk
Dry cleaning
Free internet
Wifi
Public wifi
Internet
Hot tub
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Laundry service
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Room features
Air conditioning
Room service
Safe
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Great View
Languages Spoken
Hebrew
607Reviews7Q+A62Room tips
Traveler rating
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Popular mentions
The hotel is located a little bit far from the city center and the promenade, on the hills (so take it into account if you plan to climb back by walk), but if you arrive there with the car, it should be not a big problem in such a small city like Tiberias. Sometimes, no enough parking places inside the hotel's place, but it's possible to find the parking lot for free in the nearby area. Reception of the hotel and service given to us was polite and supporting (including a big bottle of water and boutique chocolate). There's realy nice view from the hotel on the lake (Sea of Galilee, or Kinneret in Hebrew). The open pool is more like a big bath filled with water. The maintaince (especially of the bathroom) wasn't good enough. Not so welcoming smell, air conditioning issues, etc'. Overall, the room is very simple. Breakfast in the hotel was in very autentic oriental style (not regular breakfast like in most of other hotels in Israel), so who likes pita with za'atar, or other autentic spices should be really happy.
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Response from alina m, Guest Relations Manager at Hotel Prima Galil
Responded 3 weeks ago
Dear Cats_ Travelers, Thank you for sharing with us your experience at Prima Galil Hotel in Tiberias. I am glad that you enjoyed our Front Desk service and attention and I apologize for the lacks in our service that you mentioned in your feedback. We are working on checking your remarks in order to improve our future service. Good luck in your future travels! Regards, Alina Massalha Operations Manger
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Had an amazing time in the music festival in Zemah junction. We got to the hotel basiclly just for bed and breakfast. Once we got there the staff offered us a free dinner at the hotel , free drinks and gave us some chocolates and wine to our room. They were so nice! The room was great , big, new and clean.
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Response from alina m, Guest Relations Manager at Hotel Prima Galil
Responded Oct 11, 2019
Dear rnoyman, Thank you so much for your your feedback on our location. We are pleased to know that your stay with us was enjoyable and that you appreciated our service and our complementary surprises. Looking forward having you as our guests again in the future! Regards, Prima Galil Management & Staff
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On arrival this hotel seems a bit out of the way. This on further inspection was true. If you walked down to the water it was quite a trek back up again. They don’t have maps as they know you can’t really explore much. It’s fine as a transit hotel to visit places by car, bus etc Whilst there at least one of the lifts broke down daily, some customers had issues with water gurgling up through the bathroom floor and occasional ant visits. You can’t complain about the vast array of food here or the waiting staff service. They were very attentive and the food was plentiful. My issue was they started packing food away at least 15 mins before closing time. I didn’t get to use the pool. I felt it closed too early. After a long day exploring it would be nice to have an evening swim. My room was huge. A bit noisy as at the front near the road. But I expected that.
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Response from alina m, Guest Relations Manager at Hotel Prima Galil
Responded Oct 5, 2019
Dear Carols6467, Thank you so much for taking the time to post such a detailed review on our hotel. I am glad that you enjoyed our meals and the dining room staff service. Your remarks regarding the " maintenance issues" were transferred to the maintenance manager in order to be checked and fixed . We apologize for the lacks you may have suffered during your stay with us and we hope that you will visit us again in the future. Good luck in your future travels! Regards, Prima Galil Staff & Management
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Our room was certainly okay for the two of us, although very small with few electrical outlets. This made it a bit of a challenge for my hubby to use his CPAP machine. Thank goodness we brought some extension cords from home! The bed was quite comfortable and the bathroom, although small, was adequate. No place to hang your towels though.The pool was very small and only opened at 11 am and closed promptly at 6 pm. The included breakfast buffet was quite good with lots of healthy choices. This place is a bit far out from the Sea of Galilee which we also could not see from our room and other places that we would have liked to have walked to.
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Response from alina m, General Manager at Hotel Prima Galil
Responded Sep 13, 2019
Dear Deb-Terr, Thank you for your feedback on your stay at Prima Galil Hotel in Tiberias. Guest satisfaction is one of our highest priorities and we will take in serious consideration your remarks and we will use them to improve our future service. Good luck in your future trips! Regards, Alina Massalha Operations Manager
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Positives: We received a warm welcome on arrival and given a newly refurbished room on the 10th floor with a lovely view. It wasn't big but it was a decent room - modern, comfortable and very clean. It was useful to have a safe in the room. The pool (and the pool area) were adequate but the chairs and loungers are basic. Towels are provided - it opens from 9am until 6pm. We really enjoyed the food. There was an incredible variety of options at both breakfast and dinner and it was all delicious and fresh. Negatives: -The location is poor unless you have a car. You're a 15 minute walk from Tiberias. The car park is very small and always full, so we ended up parking in the nearby streets (not too far away most of the time). -We were really happy to see a fridge in our room but sadly it didn't work. -The room had been recently refurbished but there was nowhere to hang towels (and I mean nowhere!) and there was no extractor fan in the bathroom, meaning that it got very steamed up. The shower sprayed across the bathroom floor which was a shame as it was a decent-enough shower. It just felt like a refurbishment had been done but not fully thought-through, or done very well.... Housekeeping was a bit bizarre - every day, bedsheets were dumped at the bottom of the staircases. You really wouldn't get this at any hotel aspiring to be a smart hotel... One very odd thing happened on our last day. We went to the pool for a quick swim before we checked out. The plan was to shower (using yesterday's towels) when we got back to the room, as I had been advised that the room wouldn't be serviced until we left. On returning to the room, however, ALL our towels had been removed, even though the room hadn't been serviced! Someone had literally come in and just taken the towels. It was bizarre and it made us late for our trip to the airport as we had to go to reception and get more towels. In summary, it's a decent place to stay and the food is nice, but it's a bit 'no frills' and ever so slightly chaotic....
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Response from alina m, Guest Relations Manager at Hotel Prima Galil
Responded Sep 7, 2019
Dear Miriam, Thank you so muck for such a detailed review on your stay at Prima Galil Hotel in Tiberias.. First , I am really pleased to know that you enjoyed your clean room, our swimming pool and our meals. Regarding your negatives remarks we take them in serious consideration, I transferred them to the relevant departments and hopefully we will Improve our future service. I hope that you will visit us again in the future! Regards, Alina Massalha Operations Manager
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PRICE RANGE
$103 - $200 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
prima galil hotel tiberias, prima hotel tiberias, tiberias prima hotel
LOCATION
IsraelNorthern DistrictGalilee RegionTiberias
NUMBER OF ROOMS
93
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Frequently Asked Questions about Hotel Prima Galil
Which popular attractions are close to Hotel Prima Galil?
Nearby attractions include Dona Gracia Museum (0.6 miles), Tomb of Maimonides (0.4 miles), and Tiberias Hot Springs - Hamei Tveria (0.02 miles).
What are some of the property amenities at Hotel Prima Galil?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hotel Prima Galil?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel Prima Galil?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to Hotel Prima Galil?
Conveniently located restaurants include Little Tiberias, Decks Restaurant, and Shipudei Rachamim Simcha Ubanav.
Are there opportunities to exercise at Hotel Prima Galil?
Yes, guests have access to a pool during their stay.
Is Hotel Prima Galil located near the city center?
Yes, it is 0.02 miles away from the center of Tiberias.
Are any cleaning services offered at Hotel Prima Galil?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Prima Galil offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Are there any historical sites close to Hotel Prima Galil?
Many travelers enjoy visiting Magdala (2.5 miles) and Tiberias (0.8 miles).
Does Hotel Prima Galil have any great views?
Yes, guests often enjoy the lake view available here.