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Every guest is treated to five star hospitality in the hotel's 270 deluxe room and exclusive suites: advanced sports facilities, a luxurious lobby, sports restaurants, bar, cafeteria, business lounge, synagogue, pampering spa and many engaging activities for children, teenagers and adults.
A very nice, comfortable hotel. Lots of amenities, most of which we didn't have the time to use. Very helpful staff. We had a day to kill on our own in Tel Aviv and the staff was great at recommending places to go and getting transportation. The breakfast was great, too.
Staff is very unfriendly and unfortunately nobody cares about you and customer service. As an example, if you arrive to the breakfast room with plastic chairs, no one will say Good Morning or say Hello either the desk employee nor the service staff. They just asks "Whats your room number" like an application for social aid and after that "enjoy". No Good Morning, no eye contact! I arrived at midnight in the Hotel. According the reservation information, there is a bar in the hotel and a mini bar in the room. Bar was closed already. So I asked the receptionist if the room has a bottle of water or a minibar. I was infirmed no complimentary water in the room and the minibar fridge is empty. So only option are vending machines! But happily you can buy for rib off prices some kind of water or softdrinks. Rooms, carpets and furniture are very old. The bath furniture has a lot sharp rusty corners, so you have take care to not injure you. As I said before, staff dont care about you so any question about a better room is senseless. Furniture is very old. I asked before I arrive to the hotel, if I can get a iron into my room. No answer! But the answer you will find in the pictures. They have a ironing room on the floor. So you use a iron which is fixed with a chain on the wall. It looks like a warehouse room with old smelling beds. This is definetely not a 4 Star Hotel. It's more like a 4 Star Hostel! Room rates are rib off and a reason to choose other Hotels.
Quick check in. Great food at Champions Bar, wine list upgraded. Taxi service used was great. Request for late check out granted. All great as usual. Excellent maid service for the room. My colleague also enjoyed the stay.
I stayed at this hotel twice in the month of November. Each time I stayed in a Superior room. Let me go into the pros and cons:
Pros: I found it beneficial that this hotel is outside of the busy, crazy traffic of the center of Tel Aviv. It is much easier to get around the country from this location. The hotel is good size with plenty of what you expect from a hotel including dining, fitness center, bar, Wi-Fi, etc. The staff is generally friendly. The Wi-Fi works great. The morning breakfast is good and plentiful.
Cons: While the rooms are large, they are seriously lacking in a number of things. The rooms are dirty - there was mold in the bathroom! There are dirt marks all over the walls. Handles are missing from closet doors. The rooms are cold. When I called to complain that the heater setting in on the room's thermostat did not work, I was told that the entire hotel works on a centralized system that is either heat or cold. Therefore, the temperature in each room cannot really be individualized. Although each room has an individualized thermostat, it is not possible to use it as designed. If the setting the hotel temperature setting is on heat, the rooms can only be heated. If the setting the hotel temperature is set on cold, the rooms can only be cooled. A radiator heater was brought up to my room. However, the radiator was small, and failed to heat the room properly. In addition, as the radiator was new, and let out a horrible odor. I was very surprised that the hotel management didn't think to turn on his radiator before, someplace where the horrible odor could dissipate, before making the radiator available to hotel guests. Therefore, housekeeping had to come and spray odor neutralizer in the room to try and minimize the horrible smell (it really did not work very well). Another issue with this hotel is the fitness center. Kfar Maccabiah has Israel's largest fitness center. However, in order to use the fitness center you have to pay extra money. This is ridiculous. Every good/decent hotel includes the fitness center use for its hotel guests.
Overall, I would not recommend this hotel unless you really have to be here. The only real advantage of staying here is that it is not in the middle of Tel Aviv (which actually may be a negative to some people), and it is easy to get around the country from this hotel. Otherwise, it is a second rate hotel that is seriously lacking the necessary factors for a modern/decent hotel, especially cleanliness. You can get a good hotel breakfast anywhere nowadays. You can get good Wi-Fi at pretty much every hotel. Amenities, such as a fitness center, hotel bar, are commonplace and are often included with a hotel stay.
Like many I booked this hotel because of location. I appreciated the grounds and easy parking at no fee. You get access to the sport facilities, I tried the gym that is of decent quality but could use a bit of a renovation. Unlike others I had a good check in experience. The rooms are starting to feel old though and need a renovation. The bed was comfortable and the room was spacious. The balcony was actually impressive. I would book again if I found a reasonable price and would need to be at this location.
Jaffa is closer by far than Jerusalem from where you will be. You would certainly be able to enjoy Old Jaffa in a half day. In my opinion you would need to be able you commit an entire day for Jerusalem.