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Hotel Santika Mataram

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Hotel Santika Mataram
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210 Reviews from our TripAdvisor Community

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Showing 122: English reviews
Jakarta
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 4 days ago NEW via mobile

Hotel wifi does not work. At all. After trying to get help three times they finally said "maybe tomorrow". Staff said they had English Premier League. Not true! Note the hotel is dry too...no beer wine available.

Helpful?
Thank Dave T
SantikaMataram, General Manager at Hotel Santika Mataram, responded to this review

Greetings from Hotel Santika Mataram-Lombok, Dear Mr. Dave T, Thank you for taking your valuable times in writing your review about our hospitality and services. We are proud of having you as our loyal guest. Thank you for your positive comment. We do apologize for the connection of Wi-Fi not working at all. We did internal correction about it and... More 

Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago via mobile

I didnt stay here but I organised a business meeting and signing ceremony here at the meeting rooms followed by a luncheon. Food quality and service is good. A tat expensive by Indonesia prices but it was good for business purpose. Will definitely consider using it again but only for business. For my own holiday, I would prefer somewhere closer... More 

Helpful?
Thank Travellingeverymonth
SantikaMataram, General Manager at Hotel Santika Mataram, responded to this review

Greetings from Hotel Santika Mataram-Lombok, Dear Valued Guest, Thank you for taking your valuable times in writing your review about our hospitality and services. We are proud of having you as our loyal guest. It is an honored to be able to give our excellent service to you while you were staying with us. We are much looking forward to... More 

Jakarta, Indonesia
2 reviews
4 of 5 stars Reviewed 3 weeks ago

This week, me and my co-worker are on a business trip to Mataram Cit. Before that... we have no idea, where we are going to stay for the night. I started google it and it recommend me Santika. When I see the map, I think the location is pretty good located in the middle of city center and government's office.... More 

Helpful?
Thank zulida
SantikaMataram, General Manager at Hotel Santika Mataram, responded to this review

Greetings from Hotel Santika Mataram-Lombok, Dear Zulida, Thank you for taking your valuable times in writing your review about our hospitality and services. We are proud of having you as our loyal guest. It is an honored to be able to give our excellent service to you while you were staying with us. Thank you for giving the positive comment... More 

Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed August 23, 2016 via mobile

I had stay in august with my family, especially thank you for driver komang, he was treated us very well. We have booked 2 rooms also, clean and well maintenance for room and excellent service and food for breakfast. Highly recommended if you want to stay in mataram! Thank you for all team Santika Mataram.

Helpful?
Thank idabagus d
SantikaMataram, General Manager at Hotel Santika Mataram, responded to this review

Greetings from Hotel Santika Mataram-Lombok, Dear Bapak Ida Bagus D, Thank you for taking your valuable times in writing your review about our hospitality and services. We are proud of having you as our loyal guest. It is an honored to be able to give our excellent service to you while you were staying with us. Thank you for the... More 

Jakarta, Indonesia
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed August 12, 2016

The Hotel Santika is centrally located, with clean, comfortable rooms, very good service and good breakfast buffet. For those interested in seeing the sites in and around Mataram City or here on business, this is likely among your best hotel options. One concern about Mataram in general is the rather prohibitive approach it has taken with alcoholic consumption, as it... More 

Helpful?
Thank TJATravel
SantikaMataram, General Manager at Hotel Santika Mataram, responded to this review

Greetings from Hotel Santika Mataram-Lombok, Dear TJATravel, Thank you for taking your valuable times in writing your review about our hospitality and services. We are proud of having you as our loyal guest. It is an honored to be able to give our excellent service to you while you were staying with us. We are much looking forward to welcome... More 

Jakarta, Indonesia
Level Contributor
35 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed August 9, 2016

Stay one night at this hotel. Overall was good - strategic location (at city center), nice room and good breakfast tho. Don't like the pool position - in the middle of the hotel - there's no fence between pool and restaurant. No privacy while you swimming. Need to improve the speed of Wifi - quite difficult to access the internet... More 

Helpful?
Thank kezhia_ch
SantikaMataram, General Manager at Hotel Santika Mataram, responded to this review

Greetings from Hotel Santika Mataram-Lombok, Dear Ms. Kezhia_ch, Thank you for taking your valuable times in writing your review about our hospitality and services. We are proud of having you as our loyal guest. It is an honored to be able to give our excellent service to you while you were staying with us. Thank you for your positive comment... More 

Level Contributor
81 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed August 4, 2016 via mobile

It was great having stayed for 2 daya here right after summit Rinjani, I could relax all my body, enjoying the food and facilities as well as roaming around at alun alun (well you can see almost all people at alun alun are catching pokemon) he he he but it was fun tho. Good room, bathroom, interior, food as well... More 

Helpful?
Thank Delfi A
SantikaMataram, General Manager at Hotel Santika Mataram, responded to this review

Greetings from Hotel Santika Mataram-Lombok, Dear Mr./s. Delfi A, Thank you for taking your valuable times in writing your review about our hospitality and services. We are proud of having you as our loyal guest. It is an honored to be able to give our excellent service to you while you were staying with us. Thank you for your positive... More 

Jakarta, Indonesia
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 26, 2016

the hotel is nice, not grand as what i expect before. Got smoking room and it smell terrible as i didn't smoke and i hate smoke, the bed and pillow is quiet comfy. food is also good, i like their fruit salad

Helpful?
Thank Yovitamanda
SantikaMataram, General Manager at Hotel Santika Mataram, responded to this review

Greetings from Hotel Santika Mataram-Lombok, Dear Ms. Yovitamandai, Thank you for taking your valuable times in writing your review about our hospitality and services. We are proud of having you as our loyal guest. It is an honored to be able to give our excellent service to you while you were staying with us. Thank you for your positive comment.... More 

Bekasi, Indonesia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 11, 2016

Located at strategic location with decent rate. Good beverages for breakfast with nice view in restaurant. Room size is sufficient for small family and available swiming pool for relax. Need to improve the speed or capacity of WIFI.

Helpful?
Thank BoniSubekti
SantikaMataram, General Manager at Hotel Santika Mataram, responded to this review

Greetings from Hotel Santika Mataram-Lombok, Dear Pak Boni Subekti, Thank you for taking your valuable times in writing your review about our hospitality and services. We are proud of having you as our loyal guest. It is an honored to be able to give our excellent service to you while you were staying with us. Thank you for your positive... More 

Level Contributor
3 reviews
4 of 5 stars Reviewed July 7, 2016 via mobile

I just stayed at 1 night in this hotel with my family. This hotel location is very good because in Central Mataram. You can find a very good culinary such as Warung Rembiga, Depot Kelebet around 5-10 minutes by car from this hotel. I booked for superior room and still have good space to add extra bed. The bathroom is... More 

Helpful?
Thank Risang M
SantikaMataram, General Manager at Hotel Santika Mataram, responded to this review

Dear Risang M, Thank you for taking your valuable times in writing your review about our hospitality and services. We are proud of having you as our loyal guest. It is an honored to be able to give our excellent service to you while you were staying with us. Thank you for your positive comment. We are happy to hear... More 

Questions? Get answers from hotel staff and past guests. Ask a question

126 photos of this hotel

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Free Parking
  • Airport Transportation
  • Business Center with Internet Access
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
Hotel Santika Mataram is strategically located in the most prestigious central city, where the government offices and business buildings are there. Just 5 minutes to Mataram Mall shopping complex, other shopping area and the new icon of the city called Islamic Center building. The beautiful Sengigi Beach is just 15 minutes drive away. At Santika Hotels & Resorts we combine local traditions with a natural touch to bring our guests the very best in Indonesian hospitality. At Santika, you can always be sure of a warm welcome. ... more   less 

Additional Information about Hotel Santika Mataram

Address: Jln. Pejanggik No. 32, Mataram, Lombok 83231, Indonesia
Location: Indonesia > West Nusa Tenggara > Lombok > Mataram
Price Range: $43 - $60 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Santika Mataram 3*
Number of rooms: 123
Reservation Options:
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Also Known As:
Hotel Santika Mataram Lombok
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