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Mercure Padang

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Jl. Purus IV no. 8, Padang 25115 Indonesia
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Traveler (412)
Room & Suite (147)
Dining (16)

About

#3 of 94 hotels in Padang
Location
Cleanliness
Service
Value
Travelers' Choice
Mercure Padang, where sunset and sunrise collide, affordable comfort with beautiful Padang beach view is the gateway to your business trip and leisure in West Sumatra.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Airport transportation
Business Center with Internet Access
Parking
Wifi
Infinity pool
Outdoor pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast buffet
Swimup bar
Poolside bar
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Massage
Rooftop terrace
24-hour security
Baggage storage
Concierge
Doorperson
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Marina View
Ocean View
Languages Spoken
Indonesian

Location

Full view
68Somewhat walkable
Grade: 68 out of 100
38Restaurantswithin 0.75 miles
2Attractionswithin 0.75 miles
693Reviews3Q+A80Room tips
Traveler rating
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Popular mentions
Sarah C wrote a review Sep 2020
1 contribution1 helpful vote
My family and I found ourselves stranded in Padang when the island we called home went into sudden lockdown during the pandemic. We are foreign workers here. What was supposed to be a 7 day stay at the Mercure, ended up being 3 months! Our home country was too far away and flights became impossible. We had no choice but to stay on but the staff went above and beyond to make our stay comfortable. They moved us into a much larger room so that our kids would have their own beds, the restaurant staff would frequently entertain our children and play with them. I don’t have all the words to express how grateful we are to our “Mercure family” who loved on our 3 little kids and did their best daily to ensure we were safe and had all we needed. They updated us regularly on how the lockdown situation was evolving in the city as well as the country. The operations manager, Pak Fery, particularly was amazing and extremely gracious. Everyone from the front office to restaurant staff and housekeeping were top-notch! No complaints whatsoever. The rooms were cleaned well, even their Executive Chef, made us special meals to help us during our very long stay. The entire management staff even threw us a special dinner the night before we left when the lockdown was finally lifted! They hold a special place in our hearts and we look forward to seeing them again. Thank you, Mercure Padang!!
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Date of stay: March 2020Trip type: Traveled with family
1 Helpful vote
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Response from Subhan Sahbana, Manajer Umum at Mercure Padang
Responded Sep 29, 2020
Dear Mrs.Sarah, It is our pleasure having you staying with us and thank you for your reviews and sharing your experiences to your lovely friends and family about your stay at our hotel. I am very pleased that you felt at home while staying at Mercure Padang. Everyone at Mercure Padang was thrilled by your kind compliments. Thank you for your kind remarks and praised towards our staff who I am indeed very proud of. The staff of Mercure Padang works incredibly hard to provide 4 star service and to know we succeed, is a great reward. Your stay was a wonderful one and we loved seeing your smiley faces. We miss you and your family's and hope you can come back and see us again. Thank you for allowing us to experience this with you and share our little part of Padang with you. It was healing and truly special. Warmest regards, Subhan H.Sahbana General Manager
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Tori k wrote a review Aug 2020
5 contributions2 helpful votes
My family was there for a short vacation, my brother was driving from pekanbaru to padang, we arrived in the morning and Ms. Intan was kind enough to let us in before the checkin time, because we were exhausted as hell after 10 hours sat in the car. Thank you for your sincere kindness Ms. Intan and other nice employees.. Good job mercure
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Date of stay: August 2020Trip type: Traveled with family
1 Helpful vote
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Response from Subhan Sahbana, Manajer Umum at Mercure Padang
Responded Sep 6, 2020
Dear TORI K, It is truly a pleasure to read this wonderful feedback. We are delighted to know that you enjoyed our hotel and the quality of our service. Thank you very much for a wonderful review. We believe our ladies & gentlemen and their service is what sets us apart from the others, so your comments about our ladies and gentlemen is ever so rewarding for me. We do take pride in recognizing our guests and offer the most personalized service even anticipating the unexpressed wishes and needs. The team and I hope to welcome you back to The Mercure Padang to re-create another memorable experience. Best Regards, Subhan H.Sahbana General Manager
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AlBatubara wrote a review Jul 2020
Bogor, Indonesia17 contributions1 helpful vote
One day business trip to Padang. Great Location near the sea front so able to watch the sun set and local atmosphere. Food okay and service good. They also implementing protocols related to guests who arrive for check-in, which is ok.
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Date of stay: July 2020
Rooms
Cleanliness
Service
Trip type: Traveled on business
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Response from Subhan Sahbana, Manajer Umum at Mercure Padang
Responded Jul 24, 2020
------------------------------------------------------------------------------------------------------------------------------------------------------ Dear Mr.Albert Batubara, It is our pleasure having you staying with us and thank you for your reviews and sharing your experiences to your lovely friends and family about your stay at our hotel. We are glad to hear and read your comments and it is a compliment for us to know that you enjoyed your stay with us and our food meet your expectation. Thank you for your recognition for the excellent service and products provided at our Hotel which is we have been implementing protocols from government & "All Safe" certified from Accor Group. certainly we will forward your positive comments to the entire team for their motivation. We are looking forward to welcome you back at Mercure Padang soon. Best Regards, Subhan H Sahbana General Manager
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Andy Muhammad wrote a review Mar 2020
Singapore, Singapore47 contributions1 helpful vote
Weekend getaway to Bukittinggi. We choose this hotel because of the review given by “NOC” on YouTube. Was very disappointed with the lack of communication with the staff internally. 1) we called the operator and asked what time the gym closed and they told us at 11pm. We came down at 9:15pm and to our disappointment, it’s closed at 9pm. We went to the lounge for a drink. We were greeted and welcomed by a fantastic staff Rahmat. Very knowledgeable and great service. Good job. 2) we got back to the hotel from a 3 hour drive and it was at about 12:10 midnight. We went to the reception and ask if the restaurant is still open and what time it closes. I was told that the restaurant closes at 1am. So, we went to the restaurant at about 12:15am and to our surprise, they told us it’s closed and they are setting up for breakfast. The hotel management definitely need to look into this matter. If it says close at 1am, I assume the last order is 12:30am. So, 12:15am is still acceptable. We were very hungry and disappointed. We would like to thank Rahmat who actually help us by recommending places to go and visit at Bukittinggi. He is very professional and knowledgeable. The best service I had so far at mercury hotel. The management definitely needs to look into this matter.
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Date of stay: March 2020
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rik m wrote a review Feb 2020
Melbourne, Australia51 contributions23 helpful votes
Stayed here 2 nights pre & post Mentawis trip. Comfortable spacious rooms. Friendly, courteous staff. Very good buffet brekky (AUD $14). Close to an ok beach-great for a sunset beer. Recommend this hotel.
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Date of stay: January 2020
Value
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Room Tip: Ask for ocean view room
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Response from MercurePadang, Manajer Umum at Mercure Padang
Responded Feb 16, 2020
Dear Rik m, We are delighted to read your review and thank you for sharing this kind review with us. We are grateful you chose to stay with us during your visit to Padang city. Your generous words regarding your experience here has been shared with the team, and it is appreciated by all. Please do let us know when your travels bring you back to Padang and we will ensure another great stay here. We look forward to welcoming you back!  Best regards Subhan H.Sahbana General Manager
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PRICE RANGE
$30 - $65 (Based on Average Rates for a Standard Room)
LOCATION
IndonesiaSumatraWest SumatraPadang
NUMBER OF ROOMS
146
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Frequently Asked Questions about Mercure Padang
Which popular attractions are close to Mercure Padang?
Nearby attractions include Pantai Padang Taplau (0.1 miles) and Monumen Merpati Perdamaian (0.5 miles).
What are some of the property amenities at Mercure Padang?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Mercure Padang?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Mercure Padang?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Mercure Padang?
Yes, free parking is available to guests.
What are some restaurants close to Mercure Padang?
Conveniently located restaurants include Rumah Makan Fuja, RM Rajawali, and Level 8 Cafe & Lounge.
Are there opportunities to exercise at Mercure Padang?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Mercure Padang have an airport shuttle?
Yes, Mercure Padang offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Mercure Padang?
Yes, dry cleaning and laundry service are offered to guests.
Does Mercure Padang offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Does Mercure Padang have any great views?
Yes, guests often enjoy the ocean view available here.