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Grand Angkasa Medan managed by AccorHotels

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Grand Angkasa Medan managed by AccorHotels
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187 Reviews from our TripAdvisor Community

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Showing 114: English reviews
Sidoarjo, Indonesia
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

The hotel is under renovation This my first time stay at Medan It will be looks great if the renovation process finish I got upgrade room The room looks great There's a little problem in the bathroom The faucet should be replace And the water can not drain quickly So sometimes the water will flood to anywhere Breakfast should be... More 

Helpful?
Thank Rony T
GrandAngkasa, General Manager at Grand Angkasa Medan managed by AccorHotels, responded to this review

Dear Mr, Rony T.. Thank you for your feedback concerning our hotel and of course, sorry to hear that your experience with us did not meet your expectations. It is of course disappointed to read that , while some aspects of your stay were positive, we clearly failed short in regards to your expectations. We shall certainly have a look... More 

Singapore, Singapore
Level Contributor
70 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 1 week ago

I had a spacious and clean room. The hotel has a spa, fitness centre and swimming-pool. The hotel also has an extensive breakfast. There is a KFC within walking distance and some small local warungs that sell local food which are worth the try.

Helpful?
Thank Rachel R
GrandAngkasa, General Manager at Grand Angkasa Medan managed by AccorHotels, responded to this review

Dear Mrs Rachel R, We very much appreciate your comments regarding your stay at the Grand Angkasa Medan. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to... More 

Jakarta, Indonesia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 25, 2016 via mobile

Room is spacious, nice decor, a plenty of power outlets because i need it to charge cellphone and laptops, the air conditioner very good maybe its still new, the room is clean and comfort but the view is not. Strategic location but also quite noisy. The bad thing is that the towel hv a unpleasant smell, pillow is hard and... More 

Helpful?
1 Thank Kuntse
GrandAngkasa, General Manager at Grand Angkasa Medan managed by AccorHotels, responded to this review

Dear Kuntse, Thanks for your feedback regarding your stay with Grand Angkasa Medan - Managed by AccorHotels. I am happy that most of your experience met your expectation. I do apologize for the inconvenience on several points mentioned, rest assure that we will rectify the soonest so our guest will Feel Welcome. Hope to welcome you back in our Hotel... More 

Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 22, 2016 via mobile

this is a great place to stay. the room was spacious and clean, the sheet bed is all clean. provide a lot of minibar and have some medicine in sale if you need one. i love everything in the room. the staff were all nice and helpfull. i haven't try the breakfast buffet yet, because i have to leave early... More 

Helpful?
Thank Claudia J
GrandAngkasa, Manager at Grand Angkasa Medan managed by AccorHotels, responded to this review

Dear Valued Guest, Thanks for the positive feedback on your stay with us at Grand Angkasa Medan - Managed by AccorHotels. We look forward to welcoming you back at Grand Angkasa Medan - Managed by AccorHotels in the near future. Kind Regards, Mulwardi Tjitra Executive Assistant Manager More 

penang
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed May 17, 2016 via mobile

We stayed here for one night during our holiday in Medan. No doubt the hotel meet the rating of 5star hotel & they even extend their service to packed our breakfast because of early flight. No complain but it would be more comfortable if you go after they complete with their renovation. Dont forget to request for city view room.

Helpful?
Thank zue065
GrandAngkasa, General Manager at Grand Angkasa Medan managed by AccorHotels, responded to this review

Dear Zue065, Thanks for your positive feedback. Apologize for the inconvenience due to renovation progress. We look forward to welcome you again soon when the renovation is completed. Best Regards, Mulwardi Tjitra Executive Assistant Manager More 

Jakarta
Level Contributor
94 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed May 3, 2016

For a hotel that still being renovated for several times, this hotel really try its best effort to satisfy the customers, including me. No issue during check in and check out. My accor membership treated well here. The room was so clean and nice. The only complain was the sound from the roads around the hotel, pretty annoying. But overall... More 

Helpful?
Thank RioTirta
GrandAngkasa, General Manager at Grand Angkasa Medan managed by AccorHotels, responded to this review

Dear Valued Guest, Thanks for the positive feedback on your stay with us at Grand Angkasa Medan - Managed by AccorHotels. We look forward to welcoming you back at Grand Angkasa Medan - Managed by AccorHotels in the near future. Kind Regards, Mulwardi Tjitra Executive Assistant Manager More 

Jakarta, Indonesia
2 reviews
4 of 5 stars Reviewed May 1, 2016

Hotel: Service, Clean, Facility, Friendly Staff, Location, all are suitable for our Business trip to Medan, and perhaps we had presentation event at Aston Hotel Medan to attend, and this is our second time staying at Grand Angkasa Medan. We will come back soon for our next Business trip to Medan, and hopefully to use the hotel function rooms for... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank yanto88ho
GrandAngkasa, General Manager at Grand Angkasa Medan managed by AccorHotels, responded to this review

Dear Valued Guest, Thanks for your positive feedback, appreciate it very much. We are looking forward to be welcoming you back at Grand Angkasa Medan - Managed by AccorHotels Best Regards, Mulwardi Tjitra Executive Assistant Manager More 

Medan, Indonesia
Level Contributor
29 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed April 20, 2016 via mobile

I heard that grand angkasa hotel Will rename to be grand Mercu** hotel as soon as possible. I love this hotel so much because the price is not really expansive, close to the center of the city, big room, nice swimming pool, free for high speed wifi, fast for check in/out, good selection for breakfast, nice n responsive staff for... More 

Helpful?
Thank m_novar_nasution
GrandAngkasa, General Manager at Grand Angkasa Medan managed by AccorHotels, responded to this review

Dear Valued Guest, Thanks for your positive feedback regarding your stay at Grand Angkasa Medan - Managed by AccorHotels. We look forward to welcoming you back at Grand Angkasa Medan - Managed by AccorHotels in the near future. Kind regards, Mulwardi Tjitra Executive Assistant Manager More 

1 review
5 of 5 stars Reviewed April 7, 2016 via mobile

The Grand Angkasa Hotel is perfect! The hotel is extremely nice but more important is the people. The most friendly I have ever met! Tetty Sinaga has helped me so many times get things accomplished as I speak English and very little Bahasa. I would recommend staying here over any hotel in Medan it is perfect!!!!

Helpful?
Thank Cj H
GrandAngkasa, Manager at Grand Angkasa Medan managed by AccorHotels, responded to this review

Dear Guest, Many thanks for your kind review of our product and services. It makes us very proud to know that you enjoyed your stay with us. We look forward to welcoming you back to Grand Angkasa Medan. Kind Regards, Mulwardi Tjitra Executive Assistant Manager More 

Java, Indonesia
Level Contributor
8 reviews
4 hotel reviews
4 of 5 stars Reviewed March 27, 2016

I booked this hotel through a travel agent and I usually order room standard type because I feel quite comfortable, but when I came the second time to this hotel because there is a business trip, I had an amazing experience, because my room was upgraded and placed in the executive floor at 10th Floor Room I got great size... More 

Helpful?
Thank Satria K
GrandAngkasa, General Manager at Grand Angkasa Medan managed by AccorHotels, responded to this review

Dear Guest, Many thanks for your kind review. We are very pleased to know that your had an enjoyable stay with us. We look forward to welcoming you back to Grand Angkasa Medan in the near future. Kind regards Stephane Fagez General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Kitchenette
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
Located right in Medan's business and shopping district, the hotel is conveniently accessible for leisure and business. Approximately 39 km from the hotel, a 60 minutes drive away from Kuala Namu International Airport and a walking distance from Train Station (Railink - Airport-to-City train). Unrivaled spacious rooms for everyone, equipped with complimentary WiFi and contemporary furnishing, luxurious bedding and flat-panel TV. Our Grand Ballroom can accommodate up to 1200 persons. ... more   less 

Additional Information about Grand Angkasa Medan managed by AccorHotels

Address: Jl. Sutomo no. 1, Medan 20235, Indonesia (Formerly Grand Angkasa International Hotel)
Location: Indonesia > Sumatra > North Sumatra > Medan
Price Range: $44 - $54 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Angkasa Medan managed by AccorHotels 5*
Number of rooms: 266
Reservation Options:
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Also Known As:
Grand Angkasa International Medan
Hotel Style:
#3 Spa Hotel in Medan
#6 Best Value Hotel in Medan
#7 Luxury Hotel in Medan
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