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Grand Angkasa Medan managed by AccorHotels

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Grand Angkasa Medan managed by AccorHotels
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197 Reviews from our TripAdvisor Community

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Showing 121: English reviews
Level Contributor
25 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I stayed here for 3 days 2 nights. There were some problem with the check in. We need to provide deposit although all the expenses already covered by office. So, they took all items from the mini bar. Which is fine with me. The room was nice, it was big. The breakfast area is at the cafe near the lobby,... More 

Helpful?
Thank Trishanty R
North Sydney, Australia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

A nice quiet hotel considering it's location in Medan, loved the Indonesian breakfast and the chef on duty was very welcoming to tourists with his recommendations. I was also impressed with the communication with the hotel re airport transfers. Probably the only downside is the hotel is looking a little tired and could perhaps do with a bit of a... More 

Helpful?
Thank Scott K
GrandAngkasa, General Manager at Grand Angkasa Medan managed by AccorHotels, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Grand Angkasa Medan. It is always a pleasure to receive positive feedback.and so happy to read that you enjoyed Our Indonesian Breakfast and hospitality of Our staffs. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to... More 

Medan, Indonesia
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We had the chance to celebrate my friends birthday in Grand Mercure Angkasa Medan, stay in their new room, well furnished, well decoration and I think this is the best room in Medan. The room warm with enough lighting, beautiful carpet, luxury set up and various choices for breakfast.

Helpful?
Thank yusuf medan
GrandAngkasa, General Manager at Grand Angkasa Medan managed by AccorHotels, responded to this review

Dear Guest, Thank you very much for taking the time to review your recent stay at Grand Angkasa Medan. It is always a pleasure to receive positive feedback and its so proud to read that you enjoyed Our New room and Our Breakfast. and I will share your comments with our team.I am sure that this feedback will serve as... More 

Taiping, Malaysia
1 review
4 of 5 stars Reviewed 3 weeks ago

the location is near to town, easy to get taxi ,is an nice hotel to stay hoping having more car parking, pool is clean , and the Massage service is good, i wish to stay again for my next trips in Medan.

Review collected in partnership with Accorhotels.com

Helpful?
Thank Teik Lee S
GrandAngkasa, General Manager at Grand Angkasa Medan managed by AccorHotels, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Grand Angkasa Medan. It is always a pleasure to receive positive feedback. happy to read that you enjoyed Our Massage service , Our pool and the hospitality from Our staffs, I will share your comments with our team. I am sure that this feedback will serve as... More 

Jakarta, Indonesia
Level Contributor
93 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed at this Hotel 18 months or so back and commented that the Hotel was looking tired. Great to see some renovations underway and love the big rooms here. The lobby is already looking fantastic and is a great improvement.

Review collected in partnership with Accorhotels.com

Helpful?
1 Thank Matthew A
GrandAngkasa, General Manager at Grand Angkasa Medan managed by AccorHotels, responded to this review

Dear Mr. Matthew, Thank you for the time you have given to share your experience during the stay at the Grand Angkasa Medan. It is always a pleasure to receive positive feedback. Yes we 're doing renovations in stages and we are sure we can offer the facilities and better service again in the near future. Saying that, happy to... More 

Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed August 7, 2016 via mobile

First stay at Grand Angkasa Medan. We got new refurbish room. Overall very satisfied with the new room Check in process is quick and very responsive staff! I think breakfast area should be improved. Since less of choice After this hotel finish the renovation. Hope can be the best hotel in Medan

Helpful?
Thank Albert S
GrandAngkasa, General Manager at Grand Angkasa Medan managed by AccorHotels, responded to this review

Dear Mr. Albert S. Thanks for the positive feedback regarding your stay at Grand Angkasa Medan - Managed by AccorHotels. Hope to be able to welcome you back with us with our fully renovated restaurant. Best Regards, Yoesi Bagus Taruna General Manager More 

Singapore
Level Contributor
43 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed August 7, 2016 via mobile

The hotel is generally nice although it is more 4* than 5*. Staff is friendly. Room is nice and big. But wifi is almost non existence on 8th floor. The signal seems strong but speed is incredibly slow. The location is ok. Renovation happening.

Helpful?
Thank holidaysforlife2013
GrandAngkasa, General Manager at Grand Angkasa Medan managed by AccorHotels, responded to this review

Dear Guest, Thank you for your feedback concerning Grand Angkasa Medan and of course, sorry to hear that your experience with us did not meet your expectations. My team and I are constantly improving services and facilities and we will for sure review why the Wifi connection standart were not met during your stay. Saying that, happy to read that... More 

Sidoarjo, Indonesia
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 16, 2016 via mobile

The hotel is under renovation This my first time stay at Medan It will be looks great if the renovation process finish I got upgrade room The room looks great There's a little problem in the bathroom The faucet should be replace And the water can not drain quickly So sometimes the water will flood to anywhere Breakfast should be... More 

Helpful?
Thank Rony T
GrandAngkasa, General Manager at Grand Angkasa Medan managed by AccorHotels, responded to this review

Dear Mr, Rony T.. Thank you for your feedback concerning our hotel and of course, sorry to hear that your experience with us did not meet your expectations. It is of course disappointed to read that , while some aspects of your stay were positive, we clearly failed short in regards to your expectations. We shall certainly have a look... More 

Singapore, Singapore
Level Contributor
70 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed July 15, 2016

I had a spacious and clean room. The hotel has a spa, fitness centre and swimming-pool. The hotel also has an extensive breakfast. There is a KFC within walking distance and some small local warungs that sell local food which are worth the try.

Helpful?
1 Thank Rachel R
GrandAngkasa, General Manager at Grand Angkasa Medan managed by AccorHotels, responded to this review

Dear Mrs Rachel R, We very much appreciate your comments regarding your stay at the Grand Angkasa Medan. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to... More 

Jakarta, Indonesia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 25, 2016 via mobile

Room is spacious, nice decor, a plenty of power outlets because i need it to charge cellphone and laptops, the air conditioner very good maybe its still new, the room is clean and comfort but the view is not. Strategic location but also quite noisy. The bad thing is that the towel hv a unpleasant smell, pillow is hard and... More 

Helpful?
1 Thank Kuntse
GrandAngkasa, General Manager at Grand Angkasa Medan managed by AccorHotels, responded to this review

Dear Kuntse, Thanks for your feedback regarding your stay with Grand Angkasa Medan - Managed by AccorHotels. I am happy that most of your experience met your expectation. I do apologize for the inconvenience on several points mentioned, rest assure that we will rectify the soonest so our guest will Feel Welcome. Hope to welcome you back in our Hotel... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Kitchenette
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
Located right in Medan's business and shopping district, the hotel is conveniently accessible for leisure and business. Approximately 39 km from the hotel, a 60 minutes drive away from Kuala Namu International Airport and a walking distance from Train Station (Railink - Airport-to-City train). Unrivaled spacious rooms for everyone, equipped with complimentary WiFi and contemporary furnishing, luxurious bedding and flat-panel TV. Our Grand Ballroom can accommodate up to 1200 persons. ... more   less 

Additional Information about Grand Angkasa Medan managed by AccorHotels

Address: Jl. Sutomo no. 1, Medan 20235, Indonesia (Formerly Grand Angkasa International Hotel)
Location: Indonesia > Sumatra > North Sumatra > Medan
Price Range: $43 - $52 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Angkasa Medan managed by AccorHotels 5*
Number of rooms: 266
Reservation Options:
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Also Known As:
Grand Angkasa International Medan
Hotel Style:
#4 Spa Hotel in Medan
#7 Luxury Hotel in Medan
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