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    Grand Aston Cityhall Hotel & Serviced Residences

    Jl. Balai Kota no. 1, Medan 20112, Indonesia
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    12/3/2017 12/4/2017
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    Savings alert: 18% below average rate

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    $60
    $53
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    $60
    Traveler (321)
    Room & Suite (100)
    Dining (15)
    JW Marriott Hotel Medan
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    Overview
    • Excellent32%
    • Very good50%
    • Average13%
    • Poor3%
    • Terrible2%
    Travelers talk about
    “merdeka walk” (97 reviews)
    “train station” (48 reviews)
    “city hall” (9 reviews)
    Free Wifi
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    5.0 Star Hotel
    All hotel details
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    Rooms
    Dec 3Dec 4
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (731)
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    1 - 5 of 516 reviews

    Reviewed 5 days ago via mobile

    I come to this hotel before when my cousin married, but the service was no good, but this time the service was different, the staff is very helpfull, from door to the front office the staff is full of smile, we recieved a welcome drink...More

    Thank l1ng3rman
    Response from GrandAstonMedan, General Manager at Grand Aston Cityhall Hotel & Serviced ResidencesResponded yesterday

    Dear 1ng3rman, Thank you very much for coming back to stay with us and I'm glad that you have noticed several improvements at our hotel. For a family trip, I'd recommend our serviced apartment, which is available in 1, 2, or 3 bedroom units. Look...More

    Reviewed 1 week ago

    When came to this hotel as part of a wedding package and the stay was quite enjoyable. We were well accommodated and the staff was quite helpful. As we were there for a wedding we stayed with other members of the family in the serviced...More

    Thank John V
    Response from GrandAstonMedan, General Manager at Grand Aston Cityhall Hotel & Serviced ResidencesResponded 1 week ago

    Dear John V, Thank you for taking the time to write quite a detailed account of your recent stay at Grand Aston Cityhall Medan and I'm glad to hear that you and family have had a great stay at our hotel. Indeed the Cityhall building...More

    Reviewed 2 weeks ago

    It was my either third or fourth stay in Grand Aston Medan all the time I was travelling for business. This time, I stayed only for 1 night at this hotel and I could say that I really enjoyed staying here, although I saw some...More

    Thank DimsumA362
    Response from GrandAstonMedan, General Manager at Grand Aston Cityhall Hotel & Serviced ResidencesResponded 2 weeks ago

    Dear DimsumA362, Thank you very much for being our loyal customer and for taking the time to write such a detailed account of your recent stay at Grand Aston Cityhall Medan. Our hotel will turn 8th this coming January and I admit that in some...More

    Reviewed 3 weeks ago via mobile

    Have stayed at this property for 3 or 4 times since its opening. Glad to report that rooms and facility still in excellent condition, level of service also maintained if not better. Front desk people very responsive and professional. Breakfast was great and the waitresses...More

    Thank Tiongkok_Lang
    Response from GrandAstonMedan, Public Relations Manager at Grand Aston Cityhall Hotel & Serviced ResidencesResponded 2 weeks ago

    Thank you for your review of our hotel and I'm pleased to hear that you have had a pleasant experience. Hope to welcome you back to our hotel soon. Warm regards, Silvey Tangkilisan General Manager Best Regards,

    Reviewed 4 weeks ago

    The hotel located in a city centre, near Merdeka Walk (a good place for dinner & hangout) and railink station. The guest rooms are well maintained with a spacious room and complete facilities. Because we come here for business trip, and this hotel offer a...More

    Thank asriniruth
    Response from GrandAstonMedan, General Manager at Grand Aston Cityhall Hotel & Serviced ResidencesResponded 3 weeks ago

    Dear asriniruth, Many thanks for your kind review. Point well taken on our services during breakfast, which needs some improvements and I have shared your input with the Head of Department concerned for our immediate action. Thank you once again and hoping to welcome you...More

    JW Marriott Hotel Medan
    1,035 reviews
    #1 of 75 hotels in Medan
    0.4 mi
     
    Aryaduta Medan
    670 reviews
    #6 of 75 hotels in Medan
    0.2 mi
     
    Hotel Santika Premiere Dyandra
    593 reviews
    #3 of 75 hotels in Medan
    0.3 mi
     
    Grand Swiss-Belhotel Medan
    762 reviews
    #5 of 75 hotels in Medan
    0.8 mi
     
    About
    Amenities
    • Top amenities
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Room Service
    • Pool
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Business Center with Internet Access
    • Room Service
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Pool
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • $63 - $114 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Spa Hotel in Medan
    • #2 Business Hotel in Medan
    • #3 Luxury Hotel in Medan
    • #4 Family Hotel in Medan
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 210
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Agoda, Asiatravel.com Holdings, Travelocity, Orbitz, TripOnline SA and Cancelon so you can book your Grand Aston Cityhall Hotel & Serviced Residences reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Indonesia >
    • Sumatra >
    • North Sumatra >
    • Medan
    • Also Known As
    • Grand Aston City Hall Hotel And Serviced Residences
    Add Photo Photos
    Traveler (321)
    Room & Suite (100)
    Dining (15)
    Pool & Beach (10)
    Hotel & Grounds (197)
    Bathroom (18)
    Business Center & Event Rooms (14)
    Family and Play Areas (2)
    Nearby
    Sponsored by:
    Hotel Santika Premiere Dyandra
    593 reviews
    .33 miles away
     
    Aryaduta Medan
    670 reviews
    .23 miles away
     
    JW Marriott Hotel Medan
    1,035 reviews
    .43 miles away
     
    Grand Swiss-Belhotel Medan
    762 reviews
    .80 miles away
     
    Nearby Restaurants
    Tip Top Restaurant
    603 reviews
    .35 miles away
    Nelayan restaurant
    291 reviews
    .05 miles away
    Merdeka Walk
    268 reviews
    .04 miles away
    Bihun Bebek Kumango
    78 reviews
    .19 miles away
    Nearby Attractions
    Airport Railink Services
    1,075 reviews
    .70 miles away
    Tjong A Fie's Mansion
    436 reviews
    .40 miles away
    Center Point Mall
    96 reviews
    .25 miles away
    Shri Mariamman Temple
    66 reviews
    .62 miles away
    Ask a question
    Questions & Answers
    Dian N
    July 8, 2017|
    AnswerShow all 12 answers
    Response from Anton P | Reviewed this property |
    not at all. sleep soundly and no issue at all
    2
    Votes
    AndhikaHD
    January 3, 2017|
    AnswerShow all 4 answers
    Response from mitchfrance | Reviewed this property |
    Sincerely no interest, a normal room is perfect
    1
    Vote
    Google Translation
    Lina C
    July 12, 2016|
    AnswerShow all 4 answers
    Response from TambaSirait | Reviewed this property |
    The hotel is in the city centre. (It used to be the City Hall of Medan - hence the name of the hotel). The distance to the airport is around 25km. If you prefer to travel by car and leave the hotel when the traffic is not... More
    0
    Votes
    Room Tips
    ""Nice Spa Room""
    Read review
    "room is clean and smells fresh. properly maintained."
    Read review
    "Choose rooms facing the merdeka walk"
    Read review
    "I don't know."
    Read review
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