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I come to this hotel before when my cousin
married, but the service was no good, but this time the service was different, the staff is very helpfull, from door to the front office the staff is full of smile, we recieved a welcome drink...More
Response from GrandAstonMedan, General Manager at Grand Aston Cityhall Hotel & Serviced ResidencesResponded yesterday
Thank you very much for coming back to stay with us and I'm glad that you have noticed several improvements at our hotel. For a family trip, I'd recommend our serviced apartment, which is available in 1, 2, or 3 bedroom units. Look...More
When came to this hotel as part of a wedding package and the stay was quite enjoyable. We were well accommodated and the staff was quite helpful.
As we were there for a wedding we stayed with other members of the family in the serviced...More
Thank John V
Response from GrandAstonMedan, General Manager at Grand Aston Cityhall Hotel & Serviced ResidencesResponded 1 week ago
Dear John V,
Thank you for taking the time to write quite a detailed account of your recent stay at Grand Aston Cityhall Medan and I'm glad to hear that you and family have had a great stay at our hotel. Indeed the Cityhall building...More
It was my either third or fourth stay in Grand Aston Medan all the time I was travelling for business.
This time, I stayed only for 1 night at this hotel and I could say that I really enjoyed staying here, although I saw some...More
Response from GrandAstonMedan, General Manager at Grand Aston Cityhall Hotel & Serviced ResidencesResponded 2 weeks ago
Thank you very much for being our loyal customer and for taking the time to write such a detailed account of your recent stay at Grand Aston Cityhall Medan. Our hotel will turn 8th this coming January and I admit that in some...More
Have stayed at this property for 3 or 4 times since its opening. Glad to report that rooms and facility still in excellent condition, level of service also maintained if not better. Front desk people very responsive and professional. Breakfast was great and the waitresses...More
Response from GrandAstonMedan, Public Relations Manager at Grand Aston Cityhall Hotel & Serviced ResidencesResponded 2 weeks ago
Thank you for your review of our hotel and I'm pleased to hear that you have had a pleasant experience. Hope to welcome you back to our hotel soon.
The hotel located in a city centre, near Merdeka Walk (a good place for dinner & hangout) and railink station. The guest rooms are well maintained with a spacious room and complete facilities.
Because we come here for business trip, and this hotel offer a...More
Response from GrandAstonMedan, General Manager at Grand Aston Cityhall Hotel & Serviced ResidencesResponded 3 weeks ago
Many thanks for your kind review. Point well taken on our services during breakfast, which needs some improvements and I have shared your input with the Head of Department concerned for our immediate action. Thank you once again and hoping to welcome you...More
$63 - $114 (Based on Average Rates for a Standard Room)
#2 Spa Hotel in Medan
#2 Business Hotel in Medan
#3 Luxury Hotel in Medan
#4 Family Hotel in Medan
Non-Smoking Rooms ,
Family Rooms ,
Smoking rooms available
Number of rooms
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North Sumatra >
Also Known As
Grand Aston City Hall Hotel And Serviced Residences
Response from TambaSirait | Reviewed this property |
The hotel is in the city centre. (It used to be the City Hall of Medan - hence the name of the hotel). The distance to the airport is around 25km. If you prefer to travel by car and leave the hotel when the traffic is not... More
The hotel is in the city centre. (It used to be the City Hall of Medan - hence the name of the hotel). The distance to the airport is around 25km. If you prefer to travel by car and leave the hotel when the traffic is not heavy, it's about an hour. However, the streets of Medan are almost always congested. You can go fast once you get to the motorway, but until then, it's usually very slow. I would allow two hours to avoid panicking about whether you will miss your flight, in case there are problems such as accidents or roadworks holding up traffic.
If you want to use the train, according to the train timetable, it takes 31 minutes from Medan to the airport. However, allow time to get from the train station to the airport itself.