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Grand Swiss-Belhotel Medan

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Grand Swiss-Belhotel Medan
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568 Reviews from our TripAdvisor Community

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Showing 428: English reviews
Tangerang, Indonesia
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed yesterday NEW

I stayed for 4 days, 3 nights last week (23-26 August) at this hotel, prior to that stay I had stayed several times here. And the common occurences were I never got the 1 king size bed, non smoking floor, be it I booked via their website or via 3rd party website, be it checked in the afternoon or evening.... More 

Helpful?
Thank Prafiadi
GSBM, General Manager at Grand Swiss-Belhotel Medan, responded to this review

Dear Mr. Prafiadi, Warmest Greetings from Grand Swiss-Belhotel Medan! Firstly, many thanks for being a loyal customer with our hotel; we appreciate greatly your feedback about your experience during your recent visit in Medan. We have noted diligently all your comments and we will work hard to ensure that your next experience with us in the near future will be... More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

I encountered fantastic staff everywhere at the Grand Swiss-Belhotel, front door, front desk, roof top restaurant and bar and breakfast. All were pleasant in the very least and always helpful and gracious. The thing that let the whole stay down was the room that looked like it hadn't been cleaned really well in weeks. Stained bedhead, sheets and office chair... More 

Helpful?
Thank Ronan L
GSBM, General Manager at Grand Swiss-Belhotel Medan, responded to this review

Dear Mr. Ronan, Warmest Greetings from Grand Swiss-Belhotel Medan! Thank you for choosing Grand Swiss-Belhotel Medan as your preferred accommodation and that you are taking your time to inform us of your experience during your recent visit in Medan. We are very pleased to read that you had an enjoyable stay with us and particularly value our hotel. It is... More 

Jakarta
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Overall, my experience with Grand Swiss-Belhotel Medan was great! The location of hotel is strategic; the service, check in and check out process, and the breakfast were superb. I will definitely come back again to this hotel when I come to Medan.

Review collected in partnership with Swiss-Belhotel International

Helpful?
1 Thank 1721p
GSBM, General Manager at Grand Swiss-Belhotel Medan, responded to this review

Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for choosing Grand Swiss-Belhotel Medan as your accommodation choice during your recent stay in Medan and for taking the time to post your comment on TripAdvisor. We are delighted to learn that you had an excellent stay with us and that you particularly value our... More 

Kuala Lumpur, Malaysia
1 review
3 of 5 stars Reviewed 3 days ago NEW

The location is very good, especially for business travelers. Got good hairsalon in the Mall. Starbucks is another plus. The swimming pool is good size for little exercise. The Buffet is good. Staff is very attentive.

Review collected in partnership with Swiss-Belhotel International

Helpful?
Thank Velisia
GSBM, General Manager at Grand Swiss-Belhotel Medan, responded to this review

Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Medan! Thank you very much for your feedback on Trip Advisor. We greatly appreciate your comments on our location, swimming pool and the service of our staff. Here in Grand Swiss-Belhotel Medan, we have a very strong hospitality culture as we strive daily to exceed guest expectations. Looking forward to welcoming you... More 

Penang Island, Malaysia
1 review
4 of 5 stars Reviewed 1 week ago NEW

The location is not bad cos is link to Cambridge mall, there are few cafe n restaurant in the mall so is convenient . The hotel also provides shutter bus to Centre point n railway station. Reception, concierge & most of the staffs was very polite, breakfast spread was good too, the only problem is the room conditions not meet... More 

Review collected in partnership with Swiss-Belhotel International

Helpful?
Thank 1817 O
GSBM, General Manager at Grand Swiss-Belhotel Medan, responded to this review

Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for staying with us and for taking the time to post your comment on TripAdvisor. We are delighted to read that you had an enjoyable stay in our hotel; your comments on the quality of the service, shuttle service to the shopping mall, breakfast and... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Hotel with good value. The room is nice but a bit small. The location in this hotel is also good and have a mall beside the hotel. The breakfast is wonderfull with many variaty of food and tradisional snack. The staff is helpfull and friendly , juntina is good manager. She treat me very nice and profesional.

Helpful?
Thank erick h
GSBM, General Manager at Grand Swiss-Belhotel Medan, responded to this review

Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for choosing Grand Swiss-Belhotel Medan as your accommodation choice during your recent stay in Medan and for taking the time to post your comment on TripAdvisor. We are delighted to hear that you enjoyed our hotel and that you were very pleased with the attitude... More 

Jakarta
Level Contributor
31 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I got the corner room and it has 90 degree view over medan. The room was spacious and clean. Dont mixed up with another swiss bell hotel. Our team had their reservation at the swiss bell inn instead of the grand swiss bell. This hotel is located next to the mall so it is quite convenient. The other one is... More 

Helpful?
1 Thank Benji_smile
GSBM, General Manager at Grand Swiss-Belhotel Medan, responded to this review

Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for choosing Grand Swiss-Belhotel Medan as your accommodation choice during your recent stay in Medan and for taking the time to post your comment on TripAdvisor. We are delighted to learn that you had an excellent stay with us and that you particularly value our... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Deluxe room was fine location great with adjoining shopping mall breakfast was excellent asian buffet had to end up staying another night but could only get a standard room which was not anywhere as good. the LED lights strobed all night but was comfortable enough, would stay again

Helpful?
Thank Brian R
GSBM, General Manager at Grand Swiss-Belhotel Medan, responded to this review

Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Medan! Thank you very much for your comment on Trip Advisor. We greatly appreciate your comment on the room, location, as well as your kind comments for our excellent Asian buffet. We take valuable note of your comments on the LED lights in your room, for sure we will look again into... More 

Stockholm, Sweden
1 review
5 of 5 stars Reviewed 3 weeks ago

This hotel has a nice pool area and very good service. Rooms are clean and comfortable. Service was excellent and fast. All the hotels in Medan are 40 kilometers from Kuolanamu airport and travel time be taxi ranges from one hour to one and half hours.

Review collected in partnership with Swiss-Belhotel International

Helpful?
Thank travelerY7462AK
GSBM, General Manager at Grand Swiss-Belhotel Medan, responded to this review

Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for choosing Grand Swiss-Belhotel Medan as your accommodation choice during your recent stay in Medan and for taking the time to post your comment on TripAdvisor. We are very pleased to read that you had an enjoyable stay with us and particularly value our hotel.... More 

Aurora, Colorado
1 review
5 of 5 stars Reviewed 3 weeks ago

Good service .nice staff .very enjoy my staying .we will back again Nov 2016..good location . Easy to find food .also nice spa .price is good . .safe location .nothing to complain is excellent service

Review collected in partnership with Swiss-Belhotel International

Helpful?
Thank 1916 T
GSBM, General Manager at Grand Swiss-Belhotel Medan, responded to this review

Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for choosing Grand Swiss-Belhotel Medan as your accommodation choice during your recent stay in Medan and for taking the time to post your comment on TripAdvisor. We are delighted to learn that you had an excellent stay with us and that you particularly value our... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Grand Swiss-Belhotel Medan is the first multi-facility complex of our kind to grace Medan, the capital city of North Sumatra. As the first 5 star international business hotel here, we are conveniently located right next to the Cambridge Condominiums and Shopping Mall.We offer 242 rooms and suites that feature a sleek and modern design, and are outfitted with a marvelous range of amenities to make sure that your stay with us in Medan is the most comfortable it can possibly be. ... more   less 

Additional Information about Grand Swiss-Belhotel Medan

Address: Jln. S. Parman 217, Medan 20112, Indonesia
Location: Indonesia > Sumatra > North Sumatra > Medan
Price Range: $58 - $83 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Swiss-Belhotel Medan 4.5*
Number of rooms: 242
Reservation Options:
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Also Known As:
Grand Swiss-Belhotel Medan Hotel Medan
Hotel Style:
#2 Spa Hotel in Medan
#3 Family Hotel in Medan
#3 Business Hotel in Medan
#4 Luxury Hotel in Medan
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