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Grand Swiss-Belhotel Medan

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Grand Swiss-Belhotel Medan
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563 Reviews from our TripAdvisor Community

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Showing 424: English reviews
Penang Island, Malaysia
1 review
4 of 5 stars Reviewed 2 days ago NEW

The location is not bad cos is link to Cambridge mall, there are few cafe n restaurant in the mall so is convenient . The hotel also provides shutter bus to Centre point n railway station. Reception, concierge & most of the staffs was very polite, breakfast spread was good too, the only problem is the room conditions not meet... More 

Review collected in partnership with Swiss-Belhotel International

Helpful?
Thank 1817 O
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Hotel with good value. The room is nice but a bit small. The location in this hotel is also good and have a mall beside the hotel. The breakfast is wonderfull with many variaty of food and tradisional snack. The staff is helpfull and friendly , juntina is good manager. She treat me very nice and profesional.

Helpful?
Thank erick h
GSBM, General Manager at Grand Swiss-Belhotel Medan, responded to this review

Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for choosing Grand Swiss-Belhotel Medan as your accommodation choice during your recent stay in Medan and for taking the time to post your comment on TripAdvisor. We are delighted to hear that you enjoyed our hotel and that you were very pleased with the attitude... More 

Jakarta
Level Contributor
31 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I got the corner room and it has 90 degree view over medan. The room was spacious and clean. Dont mixed up with another swiss bell hotel. Our team had their reservation at the swiss bell inn instead of the grand swiss bell. This hotel is located next to the mall so it is quite convenient. The other one is... More 

Helpful?
1 Thank Benji_smile
GSBM, General Manager at Grand Swiss-Belhotel Medan, responded to this review

Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for choosing Grand Swiss-Belhotel Medan as your accommodation choice during your recent stay in Medan and for taking the time to post your comment on TripAdvisor. We are delighted to learn that you had an excellent stay with us and that you particularly value our... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Deluxe room was fine location great with adjoining shopping mall breakfast was excellent asian buffet had to end up staying another night but could only get a standard room which was not anywhere as good. the LED lights strobed all night but was comfortable enough, would stay again

Helpful?
Thank Brian R
GSBM, General Manager at Grand Swiss-Belhotel Medan, responded to this review

Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Medan! Thank you very much for your comment on Trip Advisor. We greatly appreciate your comment on the room, location, as well as your kind comments for our excellent Asian buffet. We take valuable note of your comments on the LED lights in your room, for sure we will look again into... More 

Stockholm, Sweden
1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel has a nice pool area and very good service. Rooms are clean and comfortable. Service was excellent and fast. All the hotels in Medan are 40 kilometers from Kuolanamu airport and travel time be taxi ranges from one hour to one and half hours.

Review collected in partnership with Swiss-Belhotel International

Helpful?
Thank travelerY7462AK
GSBM, General Manager at Grand Swiss-Belhotel Medan, responded to this review

Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for choosing Grand Swiss-Belhotel Medan as your accommodation choice during your recent stay in Medan and for taking the time to post your comment on TripAdvisor. We are very pleased to read that you had an enjoyable stay with us and particularly value our hotel.... More 

Aurora, Colorado
1 review
5 of 5 stars Reviewed 2 weeks ago

Good service .nice staff .very enjoy my staying .we will back again Nov 2016..good location . Easy to find food .also nice spa .price is good . .safe location .nothing to complain is excellent service

Review collected in partnership with Swiss-Belhotel International

Helpful?
Thank 1916 T
GSBM, General Manager at Grand Swiss-Belhotel Medan, responded to this review

Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for choosing Grand Swiss-Belhotel Medan as your accommodation choice during your recent stay in Medan and for taking the time to post your comment on TripAdvisor. We are delighted to learn that you had an excellent stay with us and that you particularly value our... More 

North Sumatra, Indonesia
1 review
5 of 5 stars Reviewed 3 weeks ago

Love the room & breakfast, love the location.. you can walk to cambridge mall and sun plaza for hangout, or to zengarden for relaxation, or walk to zulaikha for oleh2.. Ps: not recommended to have dinner buffet in hotel

Review collected in partnership with Swiss-Belhotel International

Helpful?
Thank dian285
GSBM, General Manager at Grand Swiss-Belhotel Medan, responded to this review

Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Medan! Thank you very much for your feedback on Trip Advisor. We greatly appreciate your comment of the room, location, as well as your kind comments for our breakfast. We take valuable note of your comments for our dinner buffet; rest assured that we will take immediate corrective action to improve upon... More 

Singapore, Singapore
Level Contributor
96 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Although my airport pick up was screwed up owing to bad coordination, they made up by offering me a suite room upgrade which was actually in my opinion very good. The bathroom was huge. Very good sleep quality. Situated at a pretty good location, this hotel is one of the preferred choices to ]keep in mind when visiting Medan. Service... More 

Helpful?
Thank Dr Jonathan N
GSBM, General Manager at Grand Swiss-Belhotel Medan, responded to this review

Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Medan! Thank you very much for your comment on Trip Advisor. We greatly appreciate your comment on our room, location, as well as your kind comments that you appreciate the service from our staff. We take valuable note of your comments and rest assured that we had already taken corrective action for... More 

1 review
3 of 5 stars Reviewed 4 weeks ago via mobile

we stayed in july for 2 days .i came here with my husband..! FO service friendly.. nice swimming pool but so dirty.. Breakfast have more choices... ex... crepes...breads..traditional food.jamu.. bandrek and live cooking was very good...! but the service not good all training incharge and the staff joking, and clear up so slowly..and needs improvements..! thanks

Helpful?
Thank nellybagong
GSBM, Front Office Manager at Grand Swiss-Belhotel Medan, responded to this review

Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Medan! Sincerest thanks for your constructive feedback that will help us greatly to continue improving our hotel operations. We have taken a very good note of all your comments and rest assured that we have initiated appropriate corrective action. Looking forward to having you back with us again in the not too... More 

Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Good hotel with big rooms. Clean room and good shower/bath. Room equipped with all necessary stuff but only disappointment was the mini bar fridge(not cold). Variety for breakfast is very good. Mall next door is an added bonus as is the location of hotel. Will surely visit again!!

Helpful?
Thank Harminder S
GSBM, Front Office Manager at Grand Swiss-Belhotel Medan, responded to this review

Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for staying with us and for taking the time to post your comment on TripAdvisor. We are delighted to read that you had an enjoyable stay in our hotel; your comments on the room, Breakfast and the location are most gratifying and we will share... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Grand Swiss-Belhotel Medan is the first multi-facility complex of our kind to grace Medan, the capital city of North Sumatra. As the first 5 star international business hotel here, we are conveniently located right next to the Cambridge Condominiums and Shopping Mall.We offer 242 rooms and suites that feature a sleek and modern design, and are outfitted with a marvelous range of amenities to make sure that your stay with us in Medan is the most comfortable it can possibly be. ... more   less 

Additional Information about Grand Swiss-Belhotel Medan

Address: Jln. S. Parman 217, Medan 20112, Indonesia
Location: Indonesia > Sumatra > North Sumatra > Medan
Price Range: $58 - $89 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Swiss-Belhotel Medan 4.5*
Number of rooms: 242
Reservation Options:
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Also Known As:
Grand Swiss-Belhotel Medan Hotel Medan
Hotel Style:
#2 Spa Hotel in Medan
#3 Business Hotel in Medan
#3 Family Hotel in Medan
#4 Luxury Hotel in Medan
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