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Grand Swiss-Belhotel Medan

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Grand Swiss-Belhotel Medan
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604 Reviews from our TripAdvisor Community

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Showing 457: English reviews
Hadyai, Thailand
1 review
3 of 5 stars Reviewed yesterday NEW

I was staying at the hotel during the month of September. Receptionist, Security staff and baggage staff are friendly, courteous. I'm quite impressed. But poor cleanliness. Maybe it's the hotel is quite old. The bathroom is dirty. Carpet is bad smells, chair can not be adjusted up and down. Chair, old and dirty.

Review collected in partnership with Swiss-Belhotel International

Helpful?
Thank 1806s
GSBM, General Manager at Grand Swiss-Belhotel Medan, responded to this review

Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Medan! Thank you for choosing Grand Swiss-Belhotel Medan as your preferred accommodation and that you are taking your time to inform us of your experience during your recent visit in Medan. We are very pleased to read that you had an enjoyable stay with us and particularly value our hotel. It is... More 

Hong Kong, China
1 review
5 of 5 stars Reviewed 5 days ago NEW

This hotel is located in the city center and is very easy for us to anywhere, as like go to plaza just take 5 minutes from lobby because the cambriege plaza is side by side with this hotel, and you take 10 minutes to ucok durian ...wow it's very good location if you want to stay in down town.

Review collected in partnership with Swiss-Belhotel International

Helpful?
Thank HenryHarwanto
GSBM, General Manager at Grand Swiss-Belhotel Medan, responded to this review

Dear Mr. Henry, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for choosing Grand Swiss-Belhotel Medan as your accommodation choice during your recent stay in one of the biggest cities in Indonesia and for taking the time to post your comment on TripAdvisor. We are very pleased to read that you had an enjoyable stay with... More 

Singapore
1 review
5 of 5 stars Reviewed 1 week ago

Good place with competitive pricing, a good spot to rest! Recommended. Room service was prompt and food ordered was tasty. would be my first choice of an accommodation if I were to visit Medan again. :)

Review collected in partnership with Swiss-Belhotel International

Helpful?
Thank Gen3sis
GSBM, General Manager at Grand Swiss-Belhotel Medan, responded to this review

Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for choosing Grand Swiss-Belhotel Medan as your accommodation choice during your recent stay in Medan and for taking the time to post your comment on TripAdvisor. We are delighted to hear that you enjoyed our hotel and you were very pleased with the room service... More 

Shah Alam, Malaysia
2 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago

Recommend to book for non smoking area, smoking room was worst smelt.. that was bad experience, but we have no choice on that time.. next to shopping mall and restaurants. Local outside food also not bad and nearby

Review collected in partnership with Swiss-Belhotel International

Helpful?
Thank Aishah76
GSBM, General Manager at Grand Swiss-Belhotel Medan, responded to this review

Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for choosing Grand Swiss-Belhotel Medan as your accommodation choice during your recent stay in the city and for taking the time to post your comment on TripAdvisor. We are delighted to hear that you had an excellent stay with us and particularly appreciate our centralized... More 

Jakarta
1 review
5 of 5 stars Reviewed 1 week ago

excellent location excellent room excellent food execellent cleanliness execcelent service need to enlarge the swimming pool need to enlarge bed for executive deluxe and junior suit rooms special discount for frequent guests

Review collected in partnership with Swiss-Belhotel International

Helpful?
Thank 1110s
GSBM, General Manager at Grand Swiss-Belhotel Medan, responded to this review

Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Medan! Firstly, many thanks for being a loyal customer to our hotel; we appreciate greatly your feedback in Tripadvisor about your experience during your recent visit in Medan. We are delighted to hear that you enjoyed our hotel and that you were very pleased with the service of our staff, the location... More 

Singapore
1 review
4 of 5 stars Reviewed 1 week ago

Overall, it was a pleasant stay with nice breakfast and convenient location and friendly staffs. The things the need to improve are the waiting time for the lift, the bar fridge that doesn't work, and the drainage for the wastafel.

Review collected in partnership with Swiss-Belhotel International

Helpful?
Thank 1701KW
GSBM, General Manager at Grand Swiss-Belhotel Medan, responded to this review

Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Medan! Thank you for choosing Grand Swiss-Belhotel Medan as your preferred accommodation and that you are taking your time to inform us of your experience during your recent visit in Medan. We are very pleased to read that you had an enjoyable stay with us and particularly value our hotel. It is... More 

Klang, Malaysia
Level Contributor
6 reviews
4 of 5 stars Reviewed 1 week ago

I was impressed by the quality of the service in this Hotel The staff go to all extents to serve and also follow up to make sure that service has been provided or a request fulfilled. Some fine examples that I can recall are that I may have been allergic to some dust in the room and when I complained... More 

Review collected in partnership with this hotel

Helpful?
Thank lancerozario
GSBM, General Manager at Grand Swiss-Belhotel Medan, responded to this review

Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Medan! Thank you for choosing Grand Swiss-Belhotel Medan as your preferred accommodation and that you are taking your time to inform us of your hotel experience during your recent visit in Medan. We are very pleased to read that you had an enjoyable stay with us and particularly value our hotel. It... More 

Kuala Lumpur, Malaysia
1 review
4 of 5 stars Reviewed 1 week ago

Near china town ,breakfast is goodNot bad,overall need to improve for check out,sometime guest don't know what facility inside room,when check out,their say missing something,need to charge us,this issue is a bad experience for us,please take note ,thank!

Review collected in partnership with Swiss-Belhotel International

Helpful?
Thank TIEM CHOY Y
GSBM, General Manager at Grand Swiss-Belhotel Medan, responded to this review

Dear Valued Guest, Warmest greetings from Grand Swiss-Belhotel Medan! We would like to thank you for posting your constructive feedback on Trip Advisor; here at our hotel we take very seriously all guest comments as we strive daily to exceed all our guest’s expectations with passion and professionalism that are part of our hospitality DNA. We have taken a very... More 

Perth, Western Australia, Australia
Level Contributor
17 reviews
4 of 5 stars Reviewed 2 weeks ago

I stayed in this hotel for a wedding of my best friend .staff absolutely friendly helpful always willing to help if it was scissors or sticky tape...plates spare knives....helping to organise a bugs party always polite always happy to help. room service yummy food very nice and decorative did not take longer than 20 min to be delivered...room very comfortable... More 

Helpful?
Thank Elle F
GSBM, General Manager at Grand Swiss-Belhotel Medan, responded to this review

Dear Ms. Elle, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for choosing Grand Swiss-Belhotel Medan as your accommodation choice during your recent stay in Medan and for taking the time to post your comment on TripAdvisor. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know... More 

Kuala Lumpur, Malaysia
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Hospitable Staff, Convenient Comfortable Rooms, Good Health club, Nice rooftop restaurant and bar lounge, good amount of breakfast options, quite convenient as adjacent to mall. Overall a comfortable stay amid a hectic trip. Have always stayed in Grands Swiss Bel-Hotel in last 3 stays in Medan.

Helpful?
Thank Hemal_HR_Mehta
GSBM, General Manager at Grand Swiss-Belhotel Medan, responded to this review

Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Medan! Firstly, many thanks for being a loyal customer to our hotel; we appreciate greatly your feedback about your experience during your recent visit in Medan. We are delighted to hear that you enjoyed our hotel and that you were very pleased with the service of our staff, the location of our... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Grand Swiss-Belhotel Medan is the first multi-facility complex of our kind to grace Medan, the capital city of North Sumatra. As the first 5 star international business hotel here, we are conveniently located right next to the Cambridge Condominiums and Shopping Mall.We offer 242 rooms and suites that feature a sleek and modern design, and are outfitted with a marvelous range of amenities to make sure that your stay with us in Medan is the most comfortable it can possibly be. ... more   less 

Additional Information about Grand Swiss-Belhotel Medan

Address: Jln. S. Parman 217, Medan 20112, Indonesia
Location: Indonesia > Sumatra > North Sumatra > Medan
Price Range: $58 - $156 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Swiss-Belhotel Medan 4.5*
Number of rooms: 242
Reservation Options:
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Also Known As:
Grand Swiss-Belhotel Medan Hotel Medan
Hotel Style:
#2 Spa Hotel in Medan
#3 Family Hotel in Medan
#3 Business Hotel in Medan
#4 Luxury Hotel in Medan
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